# Hubilo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hubilo the right Virtual Event solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165157/Hubilo/reviews

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Hubilo

4.6 (154)

[View alternatives](https://www.capterra.com/p/165157/Hubilo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Hubilo

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

JJ

Jivitesh J

Founder Events Services, 2 - 10 employeesUsed the software for: More than 2 years.

“HBS studio and Customizable branding and custom landing pages work best for us.“

May 20, 2023

AC

Annie C

Field Marketing ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“This is small but I'd like the poll response fields to allow for more characters. When we first adopted Hubilo, we experienced some technical difficulties (such as speaker audio not working correctly) while we were live on a webinar, which wasn't a stellar experience and created a stressful situation.“

October 3, 2024

AD

Adriana D

Director of ContentInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“I feel the support team goes above and beyond to ensure things run smoothly for us.“

October 1, 2024

Felix L

Creative DirectorEvents Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The lack of click/drag options makes the entire session creation process is rather painful when we do have a large number of sessions.“

December 5, 2022

Bryan S

Marketing and DesignLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years.

“The add-to-calendar feature was beneficial for the attendees as most of them are C-Level executives, and they need to have reminders or blockers in their calendars.“

October 17, 2022

Aa

Aneesh a

Sr. Product ManagerOnline Media, 51 - 200 employeesUsed the software for: Less than 6 months.

“From an organizer standpoint, the backend dashboard was a bit difficult to maneuver especially on the D-Day when event agenda changes quickly.“

November 18, 2022

AC

Annie C

Field Marketing ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“Additionally, the customer service is excellent.“

October 3, 2024

SA

Sevreanne A

Digital Summit Lead Events Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Some information can become duplicated if there is any anomaly of information.“

December 12, 2022

## Showing most helpful reviews

Showing 1-25 of 154 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Garrett W.  
Teaching Associate  
Higher Education  
Used the software for: 1-2 years

### "Very price competitive, with a ton of features over a very intuitive UI"

March 29, 2022

5.0

Since this was our first major event moving to virtual from the normal face-to-face world, our major problem was figuring out how to transition and make it “as normal” for our attendees as possible. After multiple chats and screen shares with our rep, \[SENSITIVE CONTENT\] I was confident he knew what we wanted and expected and could help us navigate these new waters. I threw him a few curveballs for non-typical types of events we put on and wanted to move to the digital world, and I was always greeted by one of three answers. First, if he knew exactly what we wanted, and knew there were a way to do it, he would immediately set something up and show me. Second, if it was something new to them (which a few things were), he wanted to spend a little more time trying to understand our needs, and bounced a few ideas off of me or his co-workers to possibly see if there were a way to get what we needed. He would then schedule a call to walk through and verify if what they came up with met our needs. Lastly, the response I would only hear after he tried anything and everything, and escalated as appropriate, was, “I’m so sorry, our platform doesn’t allow that, \[and here’s why\].” After using Hubilo and working so closely with \[SENSITIVE CONTENT\], we’ve come to realize that a virtual event CAN be completed with success, and meet the needs of our attendees without having to jump through hoops. We will absolutely look at using Hubilo in the future for any other large virtual, hybrid, or face-to-face events.

Pros

The first thing that drove me to looking into Hubilo was their reasonable pricing model. Especially since they offer a flexible model. From an administrative standpoint, the Dashboard couldn’t be more intuitive. It is very easy to get around and setup the event, add attendees, add sessions, etc. In both cases (attendees and sessions), Excel files can be uploaded to allow bulk adding to make the process even easier, and they were all sent an invite email to join in an instant. Adding Exhibitors/sponsors was just as easy – with the added bonus of giving them permission to edit their own virtual booths should you wish to open that portal. There is so many nuances in the settings, you can turn things on or off with a switch – allowing you to totally customize the event to your liking. For example, we turned off polling for some of the sessions, but left it on for others, including the event feed. We turned off open chats for the event feed, allowing us to moderate the chat and have “Sponsored” posts in that area. Overall, Hubilo is very price competitive, with a ton of features over a very intuitive user interface, that make your event flow smoothly for the planners, speakers, and attendees, alike.

Cons

The user interface overall is easily navigable as seen above, but there are some quirks. As great as it is, there’s some quirks. If more than 3 sessions are happening concurrently, they can become “hidden” behind an arrow you must click to scroll through. We mitigated that issue for our event by having subsequent sessions start 1 or 5 minutes later. If the event is happening over multiple days, looking forward/backward isn’t as obvious. Would like to see those buttons larger, a different color, or something else to make them pop a bit and be more noticeable. One of our biggest issues was trying to play an “on-demand” video while having the speakers available for live Q&A after. Through the Hubilo Broadcaster, this is possible, as it is with Zoom, but in both cases, the video must be played from someone’s’ computer. It would be nice if the video played from Hubilos’ servers (as a typical On-Demand video does), with a ‘Zoom’ call added to the end of it for live Q&A. To be fair, I don’t think any other platform can do this right now, so it’s not an easy problem to solve. Another quirk we ran into is that the Q&A and chat responses have a limited character count. Understandably so, but we would like to see it raised a bit for the Q&A at least. Our speakers couldn’t easily answer some questions with the limitations in place. And something we didn’t think about before hand.

Alternatives considered

[Path LMS](https://www.capterra.com/p/143905/Path-LMS/)[VirtualCrowd](https://www.capterra.com/p/209509/VirtualCrowd-Virtual-and-Hybrid-Event-Tech/)[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing Hubilo

Assuming you’re looking at Hubilo as a virtual event platform for your next virtual or hybrid event – I don’t think you can go wrong. I’ve vetted many other competitors, and they either costs too much, or were missing key features we needed. One of the biggest price point issues I’ve seen is simply the number of attendees to your event. Most (if not all) have a model that changes with pools of attendees – either by the 100, 500, 1000, etc. And some do this, too, but Hubilo allows this number to expand as needed, so you’re not stuck with the number you originally purchased. It can fluctuate to met your needs. I would encourage anyone looking to do what I did – tour each platform and compare features with costs, it becomes pretty clear.Something else to consider is the customer service provided. Hubilo’s team that helped from demoing and procurement (\[SENSITIVE CONTENT\]), to setting up our event (\[SENSITIVE CONTENT\]), and even the during the event was above and beyond what was expected (\[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]). We were given an account representative (\[SENSITIVE CONTENT\]) who was extremely open, honest, and up front through the process. He worked with us for months leading up to our event, and was available for the duration of our conference, and has been helping since we’ve digitally closed the doors making sure everything went smoothly and is ready and available for On-Demand viewing afterwards.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

AC

Annie C.  
Field Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "A great integrated webinar app with excellent customer service! "

October 3, 2024

4.0

Overall, my experience has been a positive one. Their customer support is really what makes a difference. Any hour of the day, someone is right there to support with webinar set up, trouble shooting, tech issues, etc. And they're lovely people, which helps! It's levelled up our webinar experience for sure.

Pros

The integration with Hubspot, the ability to launch CTAs, and the customer service. We can gain really valuable data about those attending our webinars by having the poll responses, engagement level, clicks, etc. all flowing through to our CRM. Additionally, the customer service is excellent. They are all so quick to respond (especially Vijit!) and find a solution whenever needed.

Cons

This is small but I'd like the poll response fields to allow for more characters. When we first adopted Hubilo, we experienced some technical difficulties (such as speaker audio not working correctly) while we were live on a webinar, which wasn't a stellar experience and created a stressful situation. However, these tech difficulties haven't happened in a long time and the team at Hubilo always jumped in to assist as quickly as possible.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

We wanted to remove the need for manual list uploads from Zoom and to have better data insights into what our webinar users were doing.

Review Source

YN

Yuuka N.  
Development Partner  
Government Administration  
Used the software for: 1-2 years

### "Events on Hubilo"

May 19, 2023

3.0

Pivotting from physical to virtual and hybrid events is a breeze with Hubilo, it is great for doing virtual events and user friendly from both attendee front and organizer front. Our Customer Success Manager, \[sensitive content hidden\] , is very knowledgeable of his product and always on the ball to assist us in resolving any issue we have with the platform. He replies even out of his business hours to advice on any questions we have.

Pros

Live broadcasting studio and able to RTMP from any backend of video conferencing software.

Cons

Registration management too basic, could be more intuitive and robust.

Alternatives considered

[GEVME](https://www.capterra.com/p/131952/GEVME/)[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Reason for choosing Hubilo

Hubilo is very prompt in responding to any doubts or clarification we have. They gave us confident in the platform and their customer service is top notch. The platform checked all the criteria we require to run our virtual events on.

Switched from

[GEVME](https://www.capterra.com/p/131952/GEVME/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Microsoft is expensive and doesn't serve the purpose we want.

Review Source

RM

Ramiro M.  
Digital Projects and eCommerce Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Efficient, well thought and data driven product. "

November 22, 2024

5.0

The experience overall has been quite good, using it more and more, and the customer support is outstanding.

Pros

The backend and the streaming options. The product has really several features and mini but useful services, and some times I cant use them all for my lack of time.

Cons

There are little details to improve but the support team always hear us and we get further developments.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

I dont really know, it was the decision of my predecessor

Review Source

JS

Jonathan S.  
IT Manager  
Legal Services  
Used the software for: Less than 6 months

### "Hubilo's a great platform for virtual events - hybrid or virtual."

July 27, 2021

5.0

We were able to reach out to a global audience with Hubilo, the customer support was very supportive and reactive to our requests and tried their best to accommodate to all our requests and we really appreciate it.

Pros

The ease of navigation in hubilo's platform makes it easy for our attendees to switch from one session to another while we were running 3 concurrent breakout sessions at the same time.

Cons

The login process could be better managed, the code and password were confusing for most attendees and we'd like it if we can just stick to one process.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Hubilo was so easy to use and the interface was great!

Review Source

Response from Hubilo

August 16, 2021

Hey Jonathan, Thank you so much for taking the time out and sharing your experience with Hubilo here. Glad that you liked the overall platform and the support. Regarding the login mechanism, we have noted your feedback and team will surely be looking into the same to make your experience even better :)

AP

Andrei P.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Great Platform and Great Service!"

February 17, 2021

5.0

Go for it! Best tool and the best team we've worked with so far and we've tried a bunch!

Pros

The platform has all the features needed to organize a great virtual event. From engaging with the delegates, to admin work on the dashboard and getting your team to manage the event. Great functionality. But even more important, the help and support we got from the customer success representative - \[SENSITIVE CONTENT HIDDEN\] - were unprecedented. We used few other similar services in the past, but none compare to the amount of time and energy we got from their representative. They went over and above to make sure they answer every question and fix all our requirements. They even pushed the roll out of a new feature just for us! It was a great experience working with them!

Cons

Can't think of many things, to be honest. As they have so many great features - it would help to have short demo videos we could share with the potential sponsors and exhibitors - as it would definitely get them to appreciate the platform.

Switched from

[Brella](https://www.capterra.com/p/203280/Brella/)

Biggest challenges we solved: having an easy to use dashboard and uploading the data of the event (text, picture, video), giving the sponsors easy access to their booth so they can manage it, engaging with the attendees, giving them more options on how to network, having clear and real-time statistics. Also having the ticketing and registration system - all great! All of them came with the benefit of the speakers, attendees, and sponsors being super happy with the experience.

Review Source

Response from Hubilo

May 5, 2021

Hey Andrei, Thank you so much for taking the time out and sharing your experience with Hubilo here. It was super fun working with your team :)

JI

Jay I.  
Event Specialist  
Events Services  
Used the software for: Less than 6 months

### "Ease of Coordination & Management"

August 4, 2021

4.0

Hubilo solves a lot of issues that in-person events could not. Almost everything are automated, saves a lot of time and manageable. We like it!

Pros

1\. Attendee onboarding and management 2. Lounge/meeting features 3. Integration of chatbot/customer service 4. Analytics of total event 5. Setup of virtual booth/tables 6. Layout 7. Ease of event setup process 8. Response and support from Hubilo's account manager \[SENSITIVE CONTENT\]

Cons

Features that we hope to be able to use for our future events: 1. Recording for lounge meeting 2. Background upload for virtual meetings 3. Video links made available for channels (instead of 1 link per video) 4. Contest winners to have more than 1 winner announcements 5. Rearrangement of Community Banners 6. Rearrangement of Team Members according to ranking positions

Switched from

[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Hubilo is mobile-friendly and user-friendly. Easy for Attendees/Participants who are not IT savvy to attend our virtual events and the experience they encountered was satisfying. So the feedback we received was great.

Review Source

Response from Hubilo

August 16, 2021

Hey Jay, Glad that you liked our platform and the support. Our team really enjoyed working with you :) We have noted your feedback and would be looking into the possibilities for the same to make the experience as seamless as possible.

PR

Paloma R.  
Professor  
Research  
Used the software for: Less than 6 months

### "Possibilities"

November 10, 2022

5.0

I was organizing a virtual conference with a small nonprofit. We needed an integrated solution to run our event. We wanted registration and user experience to be as simple as possible. I looked around for various platforms and found that Hubilo had the simplest all-in-one package. I did run into some issues figuring out registration and features but. their customer service/technical support was great. Only based on that I would recommend. What I don't like about other platforms is that it's really hard to get a "real" person not a bot. \[SENSITIVE CONTENT\], our assigned technical support person, was simply outstanding. After the event, I had a good conversation with their customer service team and suggested ways we could improve our experience given our particular audience. I would recommend the service for industry and higher ed events!

Pros

Hubilo's customer service was outstanding in helping us navigate the various features they offer. Honestly, there is so much you could do but we just didn't have time to use them all. I think their greatest strength is technical support and customer service. For every question we had, they were patient in helping us figuring out a solution.

Cons

Our audience mostly included older adults. This might make some of the features overkill as they require a basic understanding of web conferencing. I think they were developing the feature but we would have liked the webinar to offer more interactions (audience members being able to unmute). However by using the rooms instead we were able to find a solution

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Hubilo

Their all-in-one integration, and simplicity of use.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

Jessica P.  
Event Manager  
Events Services  
Used the software for: Less than 6 months

### "Great Event Organizing Experience"

March 24, 2021

5.0

Thanks to Hubilo we have been able to restart our job. As congress organizers our job was completely down due to the pandemic. With Hubilo we are now able to organize events again, and we can reach customers from all over our country.

Pros

Hubilo platform comes with a lot of features, while it is very user friendly, both for event administrators and attendee. It offers a very clear and nice surface. Also the staff is very helpful. Our Client Success Manager \[SENSITIVE CONTENT HIDDEN\] has been at our disposal before, during and after the event. He really helped us while learning how to use the platform and set the event, always with kindness.

Cons

One thing that maybe Hubilo could improve is to provide a bi-lingual surface for the attendee.

Alternatives considered

[Remo](https://www.capterra.com/p/187650/Remo/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reason for choosing Hubilo

We choose Hubilo has it is very complete, useful both for scientific congresses and marketing events. it has a good value for money and the staff is very helpful.

Review Source

Response from Hubilo

May 5, 2021

Hey Jessica, Glad that you liked our platform and the support. Our team really enjoyed working with you :) We already have multi language platform support. You can connect with your account manager for the details on the same :)

VR

Verified Reviewer  
Social media manager  
Human Resources  
Used the software for: Less than 6 months

### "Great experience while running a job fair on hubilo platform"

June 14, 2022

5.0

Hubilo was our job fair platform for running 2 job fairs from past 1 year. We like the features and pricing of the platform. Overall it was a satisfactory experience.

Pros

Hubilo is no doubt a 'Great platform' for running job fairs and exhibitions. Both hybrid and complete virtual fairs run perfectly on hubilo platform

Cons

Hubilo lacks 2D and 3D experience. That is the only drawback

Switched from

[vFairs](https://www.capterra.com/p/149104/vFairs/)

Vfairs customer service was not satisfactory and pricing was high

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

AD

Adriana D.  
Director of Content  
Information Technology and Services  
Used the software for: 6-12 months

### "Adriana, Director of Content, Lunchbox - Hublio Review "

October 1, 2024

4.0

Overall, working with Hublio has been a big improvement compared to our prior webinar platform. While we have experienced bugs along the way, the support team has always been super responsive and quick to remedy the problem. I feel the support team goes above and beyond to ensure things run smoothly for us.

Pros

easy to use, easy to brand, support is readily available

Cons

We have uncovered a few clunky bugs in building and executing webinars. Some things don't always behave as expected. Streaming quality has been poor in the past.

Switched from

[Livestorm](https://www.capterra.com/p/153937/Livestorm/)

Not customizable enough for our use-case.

Review Source

MC

Maria C.  
Co-Event Organizer and Secretary/Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review after "

May 24, 2022

5.0

Overall experience was good, and felt our event (The Healing Trauma Conference) was successful with Hubilo. Hubilo provided our needs to have our event more integrated and interactive with livestreaming and to have an event this year. The Hubilo support staff was fabulous and very caring in having our event function to the best and be a very successful event. When we had a couple of hiccups, they took care of us and got the event moving. They were the best and we couldn't have had the event's success with out them.

Pros

Gave us the opportunity to hold our annual event, even though all the ups and downs of the pandemic along where restrictions or non restrictions might be with the pandemic at the date of our event. Gave us some clarity about having an event, which was on trauma and healing from trauma. We knew we needed to hold "The Healing Trauma Conference" this year, but back when we started planning the event we weren't sure if an in person event would be available. Liked that the software can be a hybrid to help people feel more like in person event and the opportunity to reach a world wide audience, not just our local or regional folks. As a small nonprofit organization gave us the opportunity to have others speakers or attendees that we might not have had the chance with just an in person event.

Cons

Would have liked more information on how to talk or promote in our media materials to this new style of hybrid, integrated software platform to attendees, exhibitors or guests. To help them to get the most out of the site and our event, especially if have a wide age range of guests or different abilities of internet/computer experiences. Would have liked more information on how as a small organization or business to uses the site during the event a little more. More adaptability with how the event ticket looks on the site and the how that flows for a purchaser, might be helpful as not sure why we had several incomplete orders. Adaptability of more organization/business branding when emails go out that people respond or doesn't go into spam folders as much.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

IM

Ileana M.  
Event Coordinator  
Education Management  
Used the software for: 6-12 months

### "Great software with very good improvements to come. "

September 21, 2022

5.0

Pros

We think the interaction you can have with your attendees and speakers is great, there are a lot of options to get people engaged with your events.

Cons

That we need to create a new mobile app for every event, but we are told Hubilo is working on this and we will have a very good improvement soon.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

VR

Verified Reviewer  
event coordinator  
Events Services  
Used the software for: 1-2 years

### "Platform has great value for price, very user friendly"

June 27, 2022

4.0

All things considered, great value for the price. Setting up events is easy and intuitive (no coding necessary- phew!) and \[SENSITIVE CONTENT\], our customer success \[SENSITIVE CONTENT\], was a joy to work with. He was very responsive and had great ideas for how to use the platform in ways that would highlight our main event objectives.

Pros

Great feedback from our attendees re: user experience. The online platform and mobile app were very easy to navigate and it's a great platform for connecting/networking with other attendees (the meeting function is intuitive and productive!) The updates Hubilo made from 2021 to 2022 were tremendous- they listen to and implement user feedback, and i look forward to seeing further updates!

Cons

When using live streaming we went with Studio BroadCast, and had occasional glitches. I would recommend using their Zoom integration as I believe this is a smoother experience for the speakers. Occasional glitches with registration, but they were resolved in a timely manner.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

SA

Sevreanne A.  
Digital Summit Lead  
Events Services  
Used the software for: 1-2 years

### "Great software for hybrid events "

December 12, 2022

4.0

We can run our annual summit on the Hubilo software, which essentially fulfills our needs. Our CSM, \[SENSITIVE CONTENT\] , is excellent and responds to our needs very quickly. It is reasonably easy to build an event on the platform and the engagement options are more than adequate

Pros

This product looks great from the front end and is user-friendly. It is straightforward to navigate. It is also suitable for both small virtual events and larger hybrid events. You can use this software for all types of virtual events.

Cons

The bulk upload spreadsheets can be sensitive, meaning they can be temperamental. Some information can become duplicated if there is any anomaly of information. The app also doesn't display notifications.

Reason for choosing Hubilo

The interface for clients and the ease of use

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

VY

Victor Y.  
Senior Associate  
Government Administration  
Used the software for: 6-12 months

### "Hubilo Platform"

November 24, 2021

4.0

We hosted our ongoing monthly webinar and year-end grand event, so far Hubilo has been able to meet our expectation. Especially the customer support part, our assign CSM Deep has been very engaging and helpful when we are lost, so this customer engagement part really help us in organizing and running the event.

Pros

Hubilo is a CMS style platform which is easy to use and have proven to be a stable platform.

Cons

Ticketing could have been better with more customizable options, sessions also lacking customizable options.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

MW

Melisa W.  
Sr. Event Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Worth it for the Customer Service alone!"

December 2, 2022

5.0

Pros

Hubilo is pretty easy to navigate, and whenever I run into any problems, my Customer Experience Manager is ready with an answer. \[SENSITIVE CONTENT\] has been invaluable in ensuring that we are fully supported. \[SENSITIVE CONTENT\] our Account Executive, has also been a tremendous help. In the sea of options for virtual platforms, this duo is what made us continue to use the platform for our virtual events.Some of the other items we like is the capability to build out a landing page and the flexibility we have in our design. The virtual platform is straightforward for an attendee. And there are several items we don't currently use, but could in the future.

Cons

Though we are pretty happy with most parts of the platform, a few items could be upgraded. Reporting isn't as robust as I would like as well as some of the backend functions could be more seamless like having all of an attendee's information in their record (e.g. what sessions they attended). As Hubilo is still new to the virtual platform side, my hope is that it will become robust with age.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

JK

Jhanvi K.  
Team Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "Extremely Proud to Use Hubilo"

February 20, 2023

5.0

Hubilo is a perfect tool for host virtual events and schedule online meetings with clients and teams. Must try if you hosted virtual events and online meetings.

Pros

This software offers complete features to handle virtual events and online meetings. I'm using this tool to create events, manage attendees, schedule online meetings, etc.

Cons

I didn't have any issues with the software except some minor loading problems. It's a perfect tool for event management.

Review Source

CJ

Christine J.  
Director of Education  
Retail  
Used the software for: Less than 6 months

### "User-friendly platform for a seamless event"

May 3, 2021

5.0

Pros

Hubilo is intuitive and straightforward for event attendees. It is easy to log into and navigate, and the clean, simple design helps. We had over 150 members attending our one-day Virtual Legislative Conference and had very few logistical issues to troubleshoot. We appreciated the thorough reviews of the platform during troubleshooting and the quick responses to all the questions we had setting up the event and during testing. The platform's dashboard is easy to use as an Admin, and they had all the features we were looking for.

Cons

There were a few instances we encountered where words built into the template couldn't be adjusted. For example, we did not enable meetings during our short event, but Chat & Meet still showed as words when you hovered over a booth representative's profile. More customization would be excellent. The only issues we encountered were with the breakout rooms. It was frustrating to have 12 as a limit to sharing audio-video. And, when we tried to use the moderated rooms during testing with our staff, some individuals had issues with sharing audio-video / getting it to work at all.

Review Source

Response from Hubilo

May 5, 2021

Hey Christine, Thank you so much for taking the time out and sharing your experience with Hubilo here. Glad that you liked our support :) We constantly thrive to make our product even better and have noted your feedback.

KB

Khadija B.  
MBA Candidate  
Higher Education  
Used the software for: Less than 6 months

### "Intuitive and user-friendly platform for clients and attendees!"

April 12, 2022

5.0

Our team was able to organize two successful hybrid conferences, namely the MIT FinTech Conference and the MIT Africa Innovate Conference, connecting people from across the globe and widening our reach.

Pros

\- Ease of use; the platform was very intuitive and easy to navigate for both back-end users and attendees. - Support team has been impeccable throughout the process; our team worked with \[SENSITIVE CONTENT\] who guided us through the process with incredible patience and always responded promptly to any questions or concerns we may have had. - Integration with event management platform Eventbrite.

Cons

\- The Invite Mailer feature is a great functionality to communicate with attendees via a centralized email. The biggest challenge however was that most emails ended up in our attendees' spam folders which prevented them from receiving the instructions on how to log in. - Limitations in customization capabilities; The UI of the platform was great for attendees but we would have benefitted from having more features or from having more customization capabilities for overall design and UI.

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

NC

Nicola C.  
Group Event Producer  
Insurance  
Used the software for: 6-12 months

### "Great platform, Great support team"

August 26, 2022

4.0

Great, I have such a fantastic working relationship with the team. They are always on hand to support us and help us to elevate every single event that we produce. They take on feedback and where possible look at software changes if this can be done

Pros

Super easy to use but most importantly their support is amazing. Probably the best team I have worked with on a virtual platform. Knowledgeable but also willing to support and assist on every event we host, they work with other internal teams in our organisation and have gone above and beyond.

Cons

I would prefer pop-up polls (for interaction) I would also like more interactive elements on the home landing page to create more of an imersive event experience. However, the functionality of the platform is always great and that is the most important thing when delivering a virtual event.

Reason for choosing Hubilo

mainly the excellent account management team. Rather than just being sold to, we really felt like they listened to our needs and how they help us achieve our event goals

Switched from

[Accelevents](https://www.capterra.com/p/144596/Accelevents/)

Multitude of reasons

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

FF

Farah F.  
CEO  
Design  
Used the software for: 1-2 years

### "Great Product and Team"

February 27, 2019

5.0

They are an excellent company led by an incredible team. It’s the team that makes it all worth it, best customer service team

Pros

Easy to use Customer care is excellent Option to grow Can handle large events

Cons

Cannot tailor make custom changes, require to stick with design parameters

Review Source

Response from Hubilo

April 11, 2019

Hi Farah, Thank you for the long term association you've had with us. We assure you that we are working relentlessly to make the dashboard more and more flexible. Your feedback is valuable to make the product achieve it's full potential. Thank you :)

CJ

Chris J.  
Finance Director  
Hospitality  
Used the software for: Less than 6 months

### "Thanks Hubilo"

March 3, 2022

5.0

We look forward to working with Hubilo again for our future events!!

Pros

We used Hubilo for our APAC Finance conference, our first fully virtual conference ever held. We were very new to the technology and processes, but Hubilo was extremely supportive in guiding us through. Very easy to use product, and highly customisable to suit individual needs. Absolutely brilliant customer service from the start to finish of the conference. With many individuals on our project team across different regions & time zones, Hubilo was able to accommodate superior support in a wide range of time zones, which was very important to us.

Cons

Honestly, we were very satisfied, and no particular issues experienced.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

SG

Saransh G.  
COO  
E-Learning  
Used the software for: Less than 6 months

### "Good decision to work with Hubilo"

April 8, 2019

4.0

I HAVE USED HUBILO FOR 4MONTHS, ITS BEEN A GREAT EXPERIENCE FOR ME AND MY TEAM. KIND OF SUPPORT I GOT FROM HUBILO TEAM (ESP. SHIVANI) WAS AMAZING. It was a great experience, you have a great team all together with great skills, knowledge and ethics. Hubilo is a great technology, can do wonder for a team. It's like an expert by your side 24\*7 handling, automating processes for you. VERY HAPPY THANKFUL FOR THE SUPPORT.

Pros

1\. EASE OF USE 2. GREAT UI 3. GREAT TO SEE, THIS PLATFORM HAS COVERED DIFFERENT ASPECTS, DIRECT ENTRY, MODERATION, QUEUE ETC. 4. TICKET CUSTOMISATION IS AMAZING 5. DISCOUNT COUPONS ARE FLAWLESS. 6. NETWORKING APP WITH INSTANT MAILING SYSTEM 7. MAILING AND SMS FEATURES ARE AMAZING 8. CONFIRMATION MAIL DESIGN IS GREAT.

Cons

1\. NETWORKING APP NEEDS MORE FLEXIBILITY. I.E. EVENT ORGANISER CAN CUSTOMIZE FEW TABS THERE. 2. NETWORKING APP DATA NOT PICKING FROM THE REGISTRATION DATA. 3. CAN RESIZE NETWORKING APP MESSAGE BOX, SOMETHING LIKE LINKEDIN SIZE IS MORE PREFERRED. 4. NEED SOME CUSTOM OR COMMENT OPTION IN FORM DATA. 5. FORM DATA/POTENTIAL TICKETS/TICKET ORDER SHOULD HAVE MORE FILTERS IN ORDER TO FILTER THE DATA. 6. FORM DATA/POTENTIAL TICKETS/TICKET ORDER COULD ADD OTHER CUSTOMIZED COLUMNS. 7. DUPLICATE TICKETS - OVERRIDE TICKETS WITH SAME EMAIL ID, AS WE FACED LOTS OF DUPLICATE TICKETS BY the SAME PERSON. 8. CAN ADD A TICKET SUMMARY PDF IN CONFIRMATION MAIL. 9. AFTER RECEIVING CONFIRMATION MAIL - OPTION TO ADD EVENT DATE IN CALENDAR. 9. NEED TO ADD A BUTTON UPGRADE TICKET FOR FREE REGISTRATIONS DURING PAID EVENTS. 10. EVENT DAY CHECK-IN APP IS QUITE SLOW, FACED LOTS OF ISSUE ON EVENT DAY. 11. TICKET SCANNING ISSUE AT THE DAY OF THE EVENT

Review Source

GC

Gaurav C.  
Manager-IT  
Government Administration  
Used the software for: 1-2 years

### "Vibrant Gujarat 2019"

March 13, 2019

5.0

1\. Great Leadership skills 2. Team Effort 3. Promptness 4. Availability 24\*7

Pros

1\. New theme and value addition to the VGGS-2019 . 2. Accessibility in terms of ease of the user profile

Cons

1\. Nothing to comment 2. Its all about learning and making the things more better

Review Source

Response from Hubilo

April 11, 2019

Thank you for the kind words Gaurav. We truly appreciate your valuable feedback. It has been a great learning experience for Hubilo too.

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