# Page 3 | Hubilo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Hubilo the right Virtual Event solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165157/Hubilo/reviews

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Hubilo

4.6 (154)

[View alternatives](https://www.capterra.com/p/165157/Hubilo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Hubilo

## Showing most helpful reviews

Showing 51-75 of 154 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tim H.  
Director of Placemaking  
Market Research  
Used the software for: 6-12 months

### "Hubilo was our virtual platform of choice for WRLDCTY"

February 21, 2022

5.0

Pros

Product: customization, interface, live streaming, notifications Services: customer support, live support

Cons

Product: limited options within the ticketing interface Experience: the lounge experience is relatively limited and difficult to understand for participants

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Reason for choosing Hubilo

Customization

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

KB

Karan B.  
Assistant Manager  
Events Services  
Used the software for: 1-2 years

### "An amazing user friendly service"

March 13, 2019

4.0

It has been amazing, with the customer support team being readily available to help out with any issues.

Pros

Ease of usability Cost effective Customer support

Cons

Limited variants of themes, and certain limitations as a website like not being able to adapt each and every function as per our choice, instead trying to make do with the available functionalities.

Review Source

Response from Hubilo

April 11, 2019

Hi Karan, Thank you for the kind words. We really appreciate the key input about making the websites more flexible and I assure you our team is working towards it continuously. We aim to provide templates with basic design and the freedom to design them the way it is required. We shall keep you updated with Theme releases and new features.

MM

Masrina M.  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Hubilo Review"

July 12, 2022

5.0

Pros

The support provided was real time and it was really good. All the events happened was seamless.

Cons

Profile field options should be more customizable, this fields if made more customizable can be used to capture better information from the attendees at the time of onboarding attendees.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

NP

Natalie P.  
Marketing Manager  
Financial Services  
Used the software for: 1-2 years

### "Excellent hybrid events with Hubilo"

November 15, 2022

5.0

Excellent

Pros

The ease of using the backend and planning the event. The slickness of the user interface and how its easy to navigate and engage with the platform and other users.

Cons

The software is only intergrated with one payment gateway. Ideally you should have at least two/three options to choose from. If you cannot use the payment gateway, then you cannot use the software.

Reason for choosing Hubilo

Ease of using the product, it delivers excellent events and the cost

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Because of the added functionality, it creates more of an experience for the end user.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

MM

Marilyn M.  
Financial Admin  
Education Management  
Used the software for: 6-12 months

### "Perfect Conference Software"

August 16, 2021

5.0

We were delighted by our overall experience with Hubilo. Sometimes the instructions did not cover the information we needed, but their Tech Support was always there and very helpful.

Pros

The Hubilo Conference Website is perfect. At the top is your graphic banner, then a set of icons. Each icon takes the attendee to a page. The icons can be renamed, rearranged, and added/removed by each conference organizer. The Reception page displays information from other parts of the setup such as , speakers, sponsors, etc. plus you own Video Tour of the Conference Website, a Leader Board, and a list of the meetings you arrange. The Event Feed was used extensively by our attendees and accepts images and videos, comments, or a rating. Sessions is the schedule with simultaneous sessions clearly displayed as tabs. Attendees can Favorite, take notes, and rate all sessions. The Lounge allowed as many tables as we needed with a question or company logo on each. The instant meeting functions worked seamlessly. The Attendee Profiles are robust and attendees can edit them, chat, or request a meeting. Speaker Profiles are similar. Exhibitor and Sponsor Booths were well appointed and the electronic business card is brilliant. There are several kinds of Contests, which our attendees loved. Our last feature was a User Guide, with PDF files for instructions tailored to Attendees, Presenters, and Sponsors.

Cons

We would have preferred that Sessions could be added to their Google or Microsoft calendar. The Meetings function was difficult for us because our conference was international, but easy enough within a single time zone.

Reason for choosing Hubilo

Hubilo had the features we needed at a price we could afford. They continued development of new features and had even more to offer by the time our conference arrived.

Review Source

JH

Joffrey H.  
Technical Support  
Events Services  
Used the software for: I used a free trial

### "Hubilo, the right tool"

December 1, 2020

5.0

Pros

Relatively easy to use, Hubilo allowed us to quickly create a fully personalized digital event for a very affordable price compared to the competition, and without an annual subscription (a big plus for a service like this). We particularly appreciated the availability of the technical service which was particularly attentive to help us in the realization of our event. A big thanks to him !

Cons

Among the things to improve, we encountered some problems with the "Breaking Rooms" and "Lounge" functions which were not always accepted by the security services of our participants (VPN, firewall ...). This cost us some technical difficulties, especially since when it came to connecting the cameras and microphones during these two sessions, the stability was not always there. I think these two features really need to be improved to allow the platform to conquer the business company's market, always looking for secure and easy-to-use solutions.

Reason for choosing Hubilo

Principaly for two reasons : 1- The price with no annual subscription and 2- The Lounge function who permiss to connect 4 people on the same time, a function than I didn't find on other products.

Review Source

Response from Hubilo

April 27, 2021

Hey Joffrey, Thank you so much for taking the time out and sharing your experience with Hubilo here. It was super fun working with your team :) Glad that you liked our support Regarding the breakout rooms, you can be assured that we are constantly in the lookout to enhance our functions and you may soon see an upgrade :)

RL

Rebecca L.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Thank you Hubilo and Renuka!!"

June 22, 2022

4.0

Positive!

Pros

The support and customer service was amazing, we could not have done it without Renuka and her team. Such quick responses to issues- I was very impressed!

Cons

I think some of the user manuals need a but of work

Switched from

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Thought Hubilo looked better and was good value for money

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

FK

Francis K.  
ICT Consultant  
Hospital & Health Care  
Used the software for: 6-12 months

### "The Joint Clinical Research Center 14th annual HIV update meeting."

November 18, 2022

5.0

Perfect for resource limited settings virtual conferences and meetings

Pros

Keeping it all in one place, high quaity streaming and on demand watching

Cons

The licesing is difficult to understand, there is need for an affordable option for annual subscription

Reason for choosing Hubilo

Functionality and pricing

Switched from

[evolphin Zoom](https://www.capterra.com/p/123469/Evolphin-Zoom/)

Zoom requires multiple links and has limited networking

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

LJ

Laura J.  
Events Manager  
Computer Software  
Used the software for: 6-12 months

### "NC Summit 21"

March 15, 2021

4.0

The customer service is excellent, supportive, and friendly. Very responsive and patient. we have seen some improvements made between our 1st event and the second. The hubilo team takes the feedback on board and works on finding solutions to improve on the experience.

Pros

It is fairly easy to set up and offers lots of autonomy. The real-time analytics is very helpful in seeing how the event is performing. The platform is also easy to access and navigate. The Lounge facility makes it easy to connect in a fun way

Cons

The speaker experience is pretty poor considering they have no direct contact with the audience. They can not see any faces or reactions. The chat is also not visible to them. They have to rely on the Host to feedback to them via Zoom.

Reason for choosing Hubilo

Because we really liked the idea of the lounge networking feature, that no one else had.

Review Source

Response from Hubilo

May 5, 2021

Hey Laura, Thank you so much for taking the time out and sharing your experience with Hubilo here. Regarding the speaker experience we are launching our own broadcasting studio, which will majorly increase speaker engagement. Your account manager shall keep you posted :)

IT

Ivy T.  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Successful Online Event for 2022 Seller Conference of Amazon Global Selling "

November 28, 2022

4.0

The virtual event took place on Hubilo platform for 2 separated audience groups which divided into 2 live-ballrooms . The online event run smoothly with support from Hubilo team members who are vert patient and supportive.

Pros

Hubilo enable to have thousands of people joining the virtual event at the same time without issues of lagging or disruption. It also ensures the high-quality of long-video (up to 3 hours) for better viewer's experience. The back-end system is also easy to use even for low-tech person who can change the updates / modify the customized set up.

Cons

Some fixed features are still hard to change for better alignment with our brand guideline (example color of some button)The content localization (specially Vietnamese ) need to upgrade for better adaptation (cause Vietnamese have many words that can not use current translations offered from Hubilo). And it take time to modify or update exact keyword as ad hoc requests/ changes

Reason for choosing Hubilo

Hubilo showed us that their platform can use for our virtual event with thousands of people to join at same time. They also show their supports quickly.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

AA

Anne-Flore A.  
Development Coordinator  
Sports  
Used the software for: Less than 6 months

### "Successful collaboration for virtual event delivery on Hubilo"

November 9, 2020

4.0

Very good experience overall

Pros

It is like a central virtual venue for our virtual events. Almost everything is doable on the platform. It is mainly user-friendly (for all generations and IT level)

Cons

\- difficulty for some users to receive the email to login - difficulty for many users to access the lounges because of Internet security restrictions - restrictions on number of attendees with cameras on for breakout rooms and lounges - impossibility for moderation and absence of chat in the lounges - workload (overload) of the person responsible to follow-up on our event - more tutorials are needed to provide to the client to know how to use the platform - more possibilities to customized the platform

Reason for choosing Hubilo

customer interest, features, price

Review Source

Response from Hubilo

December 18, 2020

Hi Anne, Thank you so much for taking the time out and expressing your views about Hubilo! we really appreciate your feedback as this is really valuable for us. We truly appreciate the detailed feedback and we can assure you that we are dedicated to providing a better and more seamless experience for all your future events. You would be assigned with a designated CSM and we will ensure that the CSM is able to dedicate his/her efforts to your event with ease. We have also recently rolled out our new dashboard which aims at making the dashboard a truly DIY solution with much better control and ease-of-use functions. Please let us know whenever you would want a quick tour of the new Dashboard :)

MM

Molly M.  
Events and membership assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "User friendly virtual events platform and excellent customer service!"

February 15, 2021

5.0

Pros

The dashboard (back end) is extremely intuitive and easy to use, which makes organizing an online event very easy, whether you have experience or not. This was our third time using Hubilo for our events and each time we have been more and more pleased with the support from our customer success representative, \[SENSITIVE CONTENT HIDDEN\]. He has excellent attention to detail and always goes above and beyond to ensure our needs are met and our questions answered. During this event, we used an interpretation feature (provided by Congress Rental) that was embedded into the platform and it worked very well. Both Hubilo and Congress Rental worked hand in hand to ensure everything ran smoothly on the day.

Cons

The only issue we have ever encountered is that some participants do not receive the email inviting them to the platform due to strong firewalls. However, we are solving the issue mentioned above, as Hubilo is working on a landing page where countdown pop-ups, etc can be integrated which means we would send out links before the platform itself is ready to be launched.

Review Source

Response from Hubilo

May 6, 2021

Hey Molly, Thank you so much for sharing your feedback. We are glad that you liked the interface of the platform :) We have noted your feedback and will surely be looking into the insights shared.

VG

Vishal G.  
Deputy Manager - IT  
Government Administration  
Used the software for: 1-2 years

### "Vibrant Gujarat Website Platform Review"

April 2, 2019

5.0

I could say Hubilo understand the requirement of client irrespective of its scale and structure complexity and it is must to deliver best services.

Pros

Flexibility and component based structure which is fully customised

Cons

I do not find any such thing as it was great experience working on various modules developed by Hubilo.

Review Source

Response from Hubilo

April 11, 2019

Thank you for the kind words Vishal, We truly appreciate your valuable feedback. It has been a great learning experience for Hubilo too.

Mike H.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Value, Ease of Use and Support"

December 16, 2020

5.0

The support team were very helpful! Without them I could have figured things out (it is that easy), but would have spent time and they offered to help make it easy!

Pros

Had most if not all key features you would want for virtual conference platform (some all a carte) and the cost was a great value. Support was more than I expected and very helpful. Easy to use for both the admins and the attendees.

Cons

Some features were still being expanded on (recording for all sessions, session sizes ,etc) but are already being expanded on!

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Hubilo

Value and features

Review Source

Response from Hubilo

April 27, 2021

Hi Mike, Thank you so much for taking the time out and sharing your experience with Hubilo here. It was super fun working with your team :) Thank you! We are really glad we were able to deliver the excellence we promised :D

Karina F.  
Brand Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Hubilo for Amazon Event"

November 30, 2022

5.0

Good

Pros

A lot of features and different set ups, good for a virtual event

Cons

Complicated for final user, it could not be customized if you select a different language like spanish and there is no automatic pop up window when having a live broadcasting

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Reason for choosing Hubilo

more capacity

Switched from

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Team decision

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

EC

Elsa C.  
Managing Director  
Events Services  
Used the software for: Less than 6 months

### "Amazing Virtual Platform & Team!"

October 28, 2020

5.0

Hubilo helped us transitioning from live / physical events to virtual events, and dissipating the initial panic that our industry (conferences) would suffer tremendously through the Covid-19 days. The team is super motivated, professional, believe and pride themselves in what they do / in wearing the Hubilo t-shirt, and definitely highly supportive / "hold our hand" along the overall process prior, during and after our events. I ask a question, and I get an answer any day of the week and at any time (even @ early hours of the morning local Indian time). The platform - and once you get the "hang of it" post Hubilo's training session - is super user-friendly and easy to use.

Pros

Sponsors Virtual Stands Participants virtual networking - Virtual Meetings & Chat

Cons

Could not use the same email address for the sponsor representative and speaker; so if it was the same person it could only featured in one of the categories. However, Hubilo takes onboard clients' comments and recommendations and adjusts the platform accordingly. So for one, this has now been changed and it is now possible to do so. Another feature that may be useful to be adjusted is the 1-2-1 meetings, so to enable a different number of meetings per type of sponsorship package and pricing. Last I checked it was not possible to tailor the number of meetings per sponsor... but maybe this has also been adjusted (?)

Reason for choosing Hubilo

Price-Functionalities-Ease of Use perfect balance

Review Source

Response from Hubilo

December 18, 2020

Hey Elsa, Thank you so much for taking the time out and sharing your experience with Hubilo. We have already implemented your feedback and you would now have the ability to set up meeting/networking abilities in accordance with a different group type. Thank you once again for choosing us and we look forward to many more events with you :)

AV

Anjali V.  
General Manager (IT)  
Government Administration  
Used the software for: 1-2 years

### "Hubilo Review"

March 22, 2019

5.0

Amazing team Excellent​ Customer Support

Pros

Ease of use Customization of module and integration is very fast and effective Quick response on change/suggestions​ Excellent UI/UX

Cons

Nothing to comment as software is very user-friendly​.

Review Source

Response from Hubilo

April 11, 2019

Hi Anjali, We thank you for taking the time out and giving us your valuable inputs. At Hubilo we devote ourselves to relentless betterment of services and quality.

BS

Beatrice S.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Experience with Hubilo Event Platform"

June 17, 2021

5.0

Great platform for online conference during pandemic! \[SENSITIVE CONTENT\] from Hubilo team gave us too much supports for this year's SustPack Asia online event. Much appreciated!

Pros

Attendees are able to interact with each other. Besides live Q&A is a great part of online event.

Cons

Zoom streaming sometimes is not stable; cannot put attachment in invite mailer.

Reason for choosing Hubilo

N/A

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

kM

kiran M.  
Founder  
Media Production  
Used the software for: 2+ years

### "One of the best event tech"

March 13, 2019

5.0

Super happy to be associated with Hubilo over 4 years now. making life easier for event organisers! One thing I liked about is that the team is equally supportive of smaller or larger events.

Pros

Saves a lot of time and easy to use . Even a layman can do the event updates easily.

Cons

couple of things in the older version. but the new one is cool.

Review Source

Response from Hubilo

April 11, 2019

Hi Kiran, It has been an excellent experience to have been associated with you over the past 4 years and you have influenced our journey for the good! We thank you and assure you that we shall continue with improving our services and improving our user experience.

VR

Verified Reviewer  
Product Marketer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Most unsatisfied Product, unprofessional team and doesn't worth money"

May 26, 2020

1.0

For me, the most humiliating part is the demo team who are totally unprofessional in attitude and I wonder why they are just wearing innerwear for the meeting.

Pros

1\. It allows to Integrate Zoom and other streaming platforms.

Cons

1\. The login process has the security process with OTP but when the same shared by the person, anyone can join without any authentication. 2. Most of the options are not working for Virtual event but still exist on-page. They could have been hidden or given some note. 3. You need to create notifications separately just to notify on some event, even then that notification won't pop up upfront, you need to dig deeper into notification tab. 4. The content won't pop up dynamically in the feed, you need to refresh the whole page in order to see the new content in the feed. 5. unprofessional attitude from the demo team.

Review Source

CT

Cat T.  
Events Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Another great experience with Hubilo"

October 27, 2022

4.0

Pros

It is very quick and easy to set up your events on Hubilo, and the customer support remains excellent. The platform looks great and is very reliable.

Cons

The one thing that lets the platform down for my team as a European user is the difficulty in customising opt in consent boxes for registrants and recording that data.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

Agustina C.  
PMO  
Events Services  
Used the software for: 6-12 months

### "Great Experience"

July 16, 2021

5.0

Pros

We like the thing we can achived with the platform, its very easy to use and the assistant can use it with out any problem. \[SENSITIVE CONTENT\] was a great support for this experience.

Cons

Maybe we need to find the way to understand more some sections to make better events. The translations take so long and we need it more quickly

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

KM

Kuhoo M.  
Project Manager  
Events Services  
Used the software for: 2+ years

### "Excellent Customer Support"

January 22, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] from Team Hubilo has been an excellent support. Always spontaneous and willing to help. Our queries never go unanswered and \[SENSITIVE CONTENT HIDDEN\] really went an extra mile for us and UNESCAP, our client to have a seamless event experience!

Pros

Ease of use and customizable to quite an extent

Cons

Working well, nothing much. We have been experiencing great services from Team Hubilo.

Review Source

Response from Hubilo

April 27, 2021

Hey Kuhoo, Thank you so much for taking the time out and sharing your experience with Hubilo here. It was super fun working with your team :) We are really glad we were able to deliver the excellence we promised :)

VR

Verified Reviewer  
Researcher & Policy Adviser  
Mental Health Care  
Used the software for: Less than 6 months

### "Fantastic platform for our hybrid research symposium"

July 1, 2022

5.0

Pros

\- Ease of setting up (with the help of the support articles and customer success team) - Seamless streaming and experience for the attendees - Ease of using platform also after the event for showing recordings etc - Quite easy to edit to your liking - Usable for a newbie

Cons

I wish there was a 'lite' version (reflected in pricing) for those who need a simpler set of features. I loved Hubilo and so did all attendees, but for our kind of event it was an overkill in terms of what it offered and what we used.

Review Source

Response from Hubilo

December 15, 2022

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

HN

Helga N.  
Head of NamesCon  
Events Services  
Used the software for: 6-12 months

### "Our Experience with Hubilo"

November 6, 2020

4.0

Our team found the platform to be easy to use, and our attendees loved the experience! Even though it was our first virtual event, it felt smooth, seamless, and stable.

Pros

Very easy to use, easy to navigate, straightforward to connect with our production back-end, great networking opportunities.

Cons

We wish the Networking Lounge and overall theming could be customized more.

Review Source

Response from Hubilo

December 18, 2020

Hey Helga, Thank you so much for taking the time out and expressing your views about Hubilo! we really appreciate your feedback as this is really valuable for us. We completely understand the need for customization in terms of Branding and Skins, and we have already been working on the same. We have some exciting new updates coming up! we will keep you posted and would love your feedback on those too! we firmly believe "The developers are the ones who create the product. Feedback, however, is what truly develops the Product"

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