# Lunio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lunio the right Click Fraud solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165182/PPC-Protect/reviews

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Lunio

4.4 (15)

[View alternatives](https://www.capterra.com/p/165182/PPC-Protect/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lunio

Ease of use

4.7

Customer Service

4.4

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sam J.  
Business Owner  
Security and Investigations  
Used the software for: 6-12 months

### "Stopped click fraud almost instantly & great support team"

November 2, 2018

5.0

We have significantly more ad spend to attract real customers with now that all our competitors have been blocked.

Pros

Stopped click fraud on my Google adwords account almost instantly. I had serious problems with competitors draining my budgets but now that has totally stopped. The support team are excellent at answering any queries we have and are very proactive.

Cons

The dashboard could do with a few more explanations as it wasn't particularly clear how to use at first. However the team did walk me through it (in person no less!) which was much appreciated.

Review Source

VR

Verified Reviewer  
Executive Director  
Insurance  
Used the software for: Less than 6 months

### "Invest to Save Money"

August 14, 2023

5.0

I picked Lunio due to their tech and their support. Since signing up I have not been disappointed. Their success team have been there as much as we have wanted/needed them.

Pros

Lunio, once set up, is a hands off platform. Unlike rules based click fraud platforms, Lunio works day and night to reduce wasted ad spend. While they are not cheap, we paid for our entire years worth of investement in just 6 weeks of re-allocated budget.

Cons

Lunio has been around for a while and in places it shows on their platform. Whole the core functions are great, it is clear to see that some functionality could do with a refresh. However, the amazing customer support team more than make up for this. They are always on hand to help with a new confiuration or answer your question.

Switched from

[ClickGuard](https://www.capterra.com/p/175085/ClickGUARD/)

We were on the legacy version of Clickguard. It was over protecting in some areas and under in others. Bottom line is, it was costing us a fortune in wasted ad spend.

Review Source

BE

Brad E.  
Founder  
Retail  
Used the software for: 2+ years

### "Effective tool ruined by zero support and no cancellation path"

November 21, 2025

1.0

They employ deceptive and unethical business practises in terms of their billing. I sincerely regret signing up with them.

Pros

Lunio’s core product works as advertised. When we first used it, it did a solid job of reducing low-quality ad traffic and giving us better visibility into invalid clicks. The setup was straightforward and the dashboard was reasonably easy to use once everything was configured. From a purely functional perspective, it delivered the basic click-fraud protection we expected.

Cons

The biggest problem by far is cancellation and support. There is no cancellation option inside the dashboard, no billing controls, and support simply does not respond. I sent multiple emails requesting termination and never received a single reply. As the account owner, I should be able to stop billing, but Lunio provides no way to do that. This forced me to escalate through my bank to block further Stripe charges. A SaaS company that makes cancellation impossible and ignores paying customers is a serious red flag.

Review Source

VR

Verified Reviewer  
National Account Manager  
  
Used the software for: 1-2 years

### "A powerful tool that's increased our productivity & functionality at all levels"

July 3, 2018

5.0

Pros

PPC Protect has been a pleasure to use from the first time we reached out. It's allowed us auto IP blocking, multiple detection rules, & many functionality features. Their low cost & great customer service also really helped.

Cons

At first we were concerned with integration of PPC Protect within our company but we soon realized it scales up extremely well. It's also very easy for multiple users simultaneously, which is even better than we anticipated.

Review Source

Response from PPC Protect

July 6, 2018

Thanks for your kind review! It's great to hear that you enjoy using the platform, I'll be sure to pass your comments on to our customer service team :)

VR

Verified Reviewer  
Founder  
Internet  
Used the software for: 2+ years

### "Superb support with friendly staff"

February 15, 2019

5.0

Pros

The support and the amount of fraudulent clicks it prevented seemed much higher than that of ClickCease.

Cons

The pricing is only slightly higher than the competitors. You get what you pay for.

Review Source

VR

Verified Reviewer  
Practicante  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Malware in their files"

November 1, 2019

1.0

negavite. It has bugs everywhere, it lacks accuracy in the numbers and in the way it works.

Pros

Is simple to use and its functionality is promising

Cons

The software and service itself is not accurate and it won't deliver quality at all. Their javascript was flagged as malware by Google and it stopped all the campaigns. This is supposed to protect your campaigns, not to insert malware in your websites.

Review Source

Response from PPC Protect

November 12, 2019

Hello, Unfortunately we cannot verify that you are a PPC Protect customer, as you have remained anonymous. Please contact help@ppcprotect.com to verify you are in fact a customer. I can confirm that PPC Protect does not contain any "malware" at all. We can see you have also left reviews on other platforms complaining about PPC Protect being malware, and that it is "full of bugs", which are not true statements. As a result, we have reason to believe these reviews may in fact not be genuine, and have been left on behalf of a competing platform. Should you wish to discuss any issues we are always reachable at help@ppcprotect.com.

Igor G.  
SaaS marketing manager  
  
Used the software for: 1-2 years

### "Great solution for dealing with click fraud"

June 22, 2018

5.0

Pros

This is a real lifesaver when it comes to projects in the competitive niche and specifically those with little budgets, when you want every click to count. It's easy to setup and starts working immediately, giving you all the necessary reports.

Cons

The number of platforms it works with is limited, I hop it will expand to more places where pay per click ads are available.

Review Source

Response from PPC Protect

June 25, 2018

Hi Igor, Thank you for your review - it's always great to hear from happy customers! We are currently looking in to expanding in to more platforms, including Bing Ads and paid social media advertising, we will keep you updated once we have more news on these :). Thanks, Neil Customer Account Manager

Jonny C.  
SEO Executive  
Financial Services  
Used the software for: Less than 6 months

### "Best PPC protection product out there right now"

October 9, 2018

5.0

Superb. Cost per enquiry was almost instantly cheaper which is an absolute must for any business. If you are spending a significant amount of your budget on PPC then I would highly recommend getting software. PPC Protect is, in my opinion, the market leaders at the moment. Couldn't really fault anything.

Pros

After trialling several companies that claimed to protect from PPC fraud I was amazed to see the results with PPC Protect. The money we saved without impacting our conversion rates was by far the highest and it was also surprisingly easy to use, considering the complexity of what it does. Customer support was also first rate and left a real sense of value.

Cons

Their entry level prices are good for what it does, but I feel the jumps between prices and features could be a little more gradual, allowing access to more features for those of us who don't spent too much.

Review Source

Response from PPC Protect

November 9, 2018

Thanks for the great review Jonny, and great to have you on board as a PPC Protect user! We've taken recent user feedback onboard and actually just unlocked all our features to all plans - including unlimited domains on our entry level plan! Hopefully you find this useful :)

Eric M.  
Happening Market Coordinator & Director of Participation  
Computer Games  
Used the software for: 6-12 months

### "PPCProtect - A necessity for all PPC users"

January 16, 2019

5.0

Amazing experience overall. Integration is extremely easy and you start blocking fradulent clocks instantly (thus saving enormous amount of NET money). The team is always there to help, and they seriously do care.

Pros

Easy Integration Prevents Click Fraud Great User Interface Amazing Customer Support Great Pricing

Cons

No downsides so far, can’t really see any potential issues.

Review Source

David T.  
Computer and Embedded Security R&D  
Computer & Network Security  
Used the software for: Less than 6 months

### "Outstanding PPC innovative solution"

January 12, 2019

5.0

Working with support team was a professional, and highly educative experience.

Pros

The ideas behind PPC Protect's algorithms and implementations are revolutionary, unmatched by alternative PPC solution I've encountered.

Cons

It might be hard to follow and fully understand the potential of PPC Protect's work on your domains, but the staff is very professional and is always happy to exhibit the full depth of their product to make you understand what is exactly going on, and how you are protected.

Review Source

VR

Verified Reviewer  
Javascript Developer (React)  
Internet  
Used the software for: Less than 6 months

### "Awesome service"

November 13, 2018

5.0

Pros

I know nothing about fraud prevention, but PPC Protect is so easy to use that even I could make it work. I can already see results in term of conversion, which is really cool.

Cons

Nothing so far, it's really been a great experience for now.

Review Source

Response from PPC Protect

November 15, 2018

Thanks for the great review, and it's great to have you on board with PPC Protect! :)

Lisa T.  
Manager, Marketing Strategy, Investment, and Data Analyst  
Telecommunications  
Used the software for: Less than 6 months

### "Essential for Heavy Adwords Advertisers !"

January 14, 2019

4.0

Great customer service, great product, and a valuable addition!

Pros

Great addition to your Google Adwords campaign to ensure you are putting your money towards legitimate clicks! The support is excellent support (both ongoing and for initial set-up). Just add the tracking template and you're good to go!

Cons

Was a bit of a challenge to try and get working when our automation tool (Pardot) also required it's own tracking template. Was still possible, but needed to be customized.

Review Source

Matt T.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product and sorting one of the big problems with paid online marketing"

November 13, 2018

5.0

The software is easy to use, it helps our clients protect themselves from ad fraud and is generally a great tool for us to offer out to our clients as an add-on service.

Pros

It helps get rid of the scourge of ad fraud on Paid display advertising through Google Ads

Cons

Nothing, it does what it says on the tin

Review Source

Response from PPC Protect

November 14, 2018

Thanks for your kind review Matt! It's great to have you on board as a PPC Protect customer - keep an eye out for all the exciting new features we have coming soon!

SV

Steven V.  
VP of Community  
Telecommunications  
Used the software for: 6-12 months

### "A no-brainer for businesses that use Google Ads"

November 7, 2018

5.0

The tool is quick to set up, the support team is very responsive and actually answers my questions and solves my issues. And on top of that, the development team is constantly shipping new features.

Pros

It's simply in its use, and highly effective.

Cons

Honestly, I haven't found anything I don't like.

Review Source

Response from PPC Protect

November 14, 2018

Thanks for the kind review Steven! It's great to hear that you find PPC Protect useful, and I will be sure to pass on your comments to the support team as they will love to hear them.

VR

Verified Reviewer  
Search Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic support & platform"

January 30, 2019

5.0

We've stopped competitors clicking on our clients ads which is great, and it only costs a fraction of what our clients are paying each month.

Pros

Very, very easy to set up for all my client accounts. The support team are also excellent and very helpful with solving my queries.

Cons

Bing ads support would be nice but the support team did explain well why they can't have that at the moment (apparently bing don't allow it in the API). I have also noticed other platforms don't really offer true bing ads blocking so it doesn't feel a massive loss.

Review Source

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