---
title: "Property Shell Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Property Shell Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more."
source_url: "https://www.capterra.com/p/165186/Property-Shell/"
page_type: "product"
language: "en"
publication_date: "2026-11-05"
---

# 

 Property Shell Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Property Shell

## What is Property Shell?

An end-to-end Real Estate project specific CRM solution that manages the entire development and sales process, ultimately aimed at driving faster, more effective sales and settlement outcomes. The all-in-one platform allows you to track and monitor the entire process of each project. From leads and marketing, sales and stock management, contracts, automations, customisations in the platform, payments, stakeholders and partners, Settlement risk management, comprehensive reporting and completion of the project.

## What is Property Shell used for?

[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Property Shell?[Manage this product listing](https://www.g2.com/products/property-shell/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Property Shell

5.0 (29)

VS.

[4.2 (40)](https://www.capterra.com/p/205125/iHomefinder/reviews/)

Starting Price

Contact vendor

Starting Price

$160

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (29)

Ease Of Use

4.2 (402)

Value For Money

4.9 (27)

Value For Money

4.2 (380)

Customer Service

5.0 (29)

Customer Service

4.1 (391)

## Property Shell alternatives

Highest Rated

[4.6 (662)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[HouseJet](https://www.capterra.com/p/201552/Market-Maker/)

[4.3 (402)](https://www.capterra.com/p/201552/Market-Maker/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201552/Market-Maker/)

[CINC](https://www.capterra.com/p/152829/CINC/)

[4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152829/CINC/)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)

[4.4 (565)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176447/BoldTrail/)

[View all alternatives](https://www.capterra.com/p/165186/Property-Shell/alternatives/)

## FAQs about Property Shell

Overview

### Which roles and teams benefit most from Property Shell?

Property Shell is most used by marketing, sales, and business development teams managing property campaigns, leads, and client relationships. Sales operations and project coordinators rely on it to track enquiries and coordinate handoffs, while directors and managing directors use reporting to oversee pipeline activity, campaign performance, and commercial progress.

Answer based on 29 reviews

Overview

### What company size and industries is Property Shell built for?

Property Shell is built primarily for small real estate businesses, which account for 97% of reviewers, including property developers, real estate agencies, project marketers, and real estate projects. It also serves construction firms (17%) and architecture and planning teams (3%). All reviewers use it for real estate CRM.

Answer based on 29 reviews

Features and Usability

### What are the key features of Property Shell?

Property Shell offers CRM features for real estate, including lead capture, lead distribution, lead management, and pipeline management. It also includes client and property databases, appointment and calendar management, document management, reporting and analytics, workflow management, access controls, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Property Shell starts at A$99 one time for per sale or per property pricing. The plan is tiered, so higher volumes cost less per unit. A free version and free trial are available, and the included Pricing plan covers all-inclusive service, support, automations, commissions, contracts, customisations, integrations, and payments.

Integrations

### Which third-party tools and platforms does Property Shell integrate with?

Property Shell integrates with 8 third-party tools for scheduling, email, marketing, and accounting, including Acuity Scheduling, Calendly, Gmail, Microsoft Outlook, Mailchimp, Instagram, Klenty, and Xero. These catalog integrations cover appointment booking, communication, outreach, social media, and financial workflows.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Property Shell offer?

Property Shell offers in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos provide self-paced reference material for learning features and reviewing steps as needed.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Property Shell offer, and how do users rate the experience?

Property Shell offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe the support team as responsive, helpful, and efficient, with issues resolved quickly and guidance available for training, integrations, bulk uploads, and customization. One reviewer noted the lack of a user manual despite good customer service.

Answer based on 12 reviews

Features and Usability

### How easy is Property Shell to use?

Property Shell makes day-to-day real estate CRM work easy to learn and navigate for sales and project teams. Users describe an intuitive, off-the-shelf system with useful customization, centralized information, and supportive onboarding. More detailed reporting templates can feel overwhelming at first, but support staff help teams configure them.

Answer based on 16 reviews

Features and Usability

### How intuitive is the Property Shell user interface?

Property Shell presents property, lead, and project information in an intuitive interface that suits real estate sales teams. Users find navigation logical, information easy to locate, and screens adaptable to business workflows. Some reporting and filter tasks require familiarization, and users request small interface improvements such as clearer filter selection controls.

Answer based on 10 reviews

## Features

AI summary

Based on 1,459 Real Estate CRM reviews

Capterra data shows that buyers of Real Estate CRM rank the following features as their top priorities:

-   **Contact Database** (**60%** of reviewers rated this feature as critical)
-   **Client Management** (**54%**)
-   **Customer Database** (**49%**)

Property Shell supports all three of the features reviewers rate most important: **Contact Database**, **Client Management**, and **Customer Database**. Together, these capabilities give teams a central place to store relationship data, manage client interactions, and maintain accurate customer records, helping businesses stay organized, respond faster, and build stronger client relationships.

Contact Database

5.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

5.0 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Management

4.9 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Lead Capture

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Campaign Management

4.9 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Interaction Tracking

4.8 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Property Shell 43 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Client Management: Manage contact details and communication with clients
- Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals.
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Mobile Access: Access software remotely via mobile devices
- Omnichannel Outreach: Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Real-Time Data: Receive data and information in real time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Segmentation: Group leads or contacts based on their specific characteristics
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (29)

4.8

Based on 29 reviews

## Pricing

Value for money

4.9 (27)

Enterprise

Contact us

It includes:

-   Everything in Advanced
-   Custom Integrations
-   Single Sign-On (SSO)
-   SLA-Backed Support
-   Dedicated onboarding & implementation
-   Custom data migration

Advanced

Contact us

It includes:

-   Everything in performance
-   Interactive Mapping (Sales Center & Web)
-   AI Lead Scoring
-   Commissions Automation
-   Escrow Accounting
-   Advanced Automations
-   SeeShell (optional add-on)
-   Advanced 3rd Party Integrations
-   Premium Support (Dedicated Account Manager)

Performance

Contact us

It includes:

-   Everything in Essential
-   Payments Management
-   Security & Multi-Level Access
-   Automated Lead Allocation
-   Reporting & Analytics
-   Core Automations
-   Email & SMS Marketing
-   Inbound Leads API
-   Enhanced Support (Email, Phone & Meetings)

Essential

Contact us

It includes:

-   CRM & Sales Management
-   Inventory & Listings Management
-   Contract Management
-   Closing Tracking
-   Task & Activity Management
-   Mobile & Desktop Applications
-   Document & File Management
-   Basic Onboarding & Training
-   Core Email Support

Value for money

4.9 (27)

4.9

Based on 27 reviews

## Integrations

[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Klenty](https://www.capterra.com/p/147408/Klenty/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (29)

5.0

Based on 29 reviews

## User reviews

Overall rating

5.0

Based on 29 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(28)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Sales and Marketing Director

Used the software for: 3-5 years

### "Highly recommend PropertyShell for any Property Developers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2025

Overall experience with PropertyShell has been fantastic. It’s a powerful, user-friendly platform that has streamlined our processes and data. The insights it provides are invaluable, and their support team is always helpful and responsive. Highly recommend!

Pros

User friendly, streamlines operations and centralises data in one platform. Extremely efficient, and backed by fantastic customer support. Highly recommend!

Cons

Like any software, it requires consistent and accurate data input to maximise its full potential.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Relationship Manager

Used the software for: 3-5 years

### "Property Shell Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2025

My overall experience with Property Shell has been highly positive. The platform is intuitive, efficient, and tailored to our needs. Information is easy to find, integrations with Outlook and other external platforms work smoothly, and the reporting tools are extensive and mostly easy to use.

Pros

The platform is designed with our needs in mind. Finding the data we need is quick and straightforward. Works well with Outlook and other external platforms we use. Comprehensive eporting tools Support team available to assist with any queries. When we need a new tool or functionality, the team makes it happen. Helps streamline operations and improve productivity.

Cons

While the reporting tools are great, some features take time to navigate although this is mainly user error

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Snr Project Manager/Operations

Used the software for: 3-5 years

### "Customized to Suit our Business Needs "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 19, 2023

One of the standout aspects of Property Shell is their exceptional support. Whenever we encountered any challenges or had questions, their support team was there to assist us promptly. Their response time was remarkably quick, and their willingness to go the extra mile to find solutions was highly commendable. It's evident that they genuinely care about their clients and strive to provide the best possible experience.

Pros

From the moment we engaged with Property Shell, it was evident that they were committed to understanding our unique requirements. Their team went above and beyond to highly customise the platform to suit our specific needs. Whether it was tailoring data fields, integrating third-party applications, or implementing specialised reporting features, Property Shell was incredibly responsive and proactive in meeting our requests. The level of customisation they achieved was truly impressive, making the platform a seamless fit for our business.

Cons

It would be very helpful to be able to download reports in formats other than PDF, such as Word or Excel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing and Sales Lead

Used the software for: Less than 1 year

### "Great Onboarding Experience with Property Shell"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2024

Property Shell impressed us with their seamless system integration and exceptional customer service. The integration process was smooth, and their team was always responsive and helpful. We highly recommend them.

Pros

I enjoyed the team's attention to detail and their ability to communicate and deliver the onboarding timeline effectively

Cons

Feel free to keep the customer more accountable to deliverables if we are holding anything up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Director

Used the software for: 3-5 years

### "Best CRM for built-form available."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2023

Lead and sales management has improved considerably since using Property Shell. I would highly recommend this software to anyone in the built-form development space.

Pros

Stock control, lead management, integration with Mail Chimp and ease of use.

Cons

No system is perfect, but no significant issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

James B.

Sales Operations Manager

Used the software for: Less than 1 year

### "Property Shell Partnership"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

We've had the pleasure of partnering closely with Property Shell, and their team has consistently impressed us with their professionalism and deep understanding of their clients' needs. The Property Shell platform is truly top-tier, combining intuitive ease of use with highly tailored real estate CRM capabilities. Their clear vision of the benefits they offer their clients is evident in everything they do. It’s rare to find a partnership this rewarding—Property Shell is genuinely committed to excellence.

Pros

Pros: Exceptional professionalism and expertise across the entire team. Platform is remarkably user-friendly, specifically designed to meet the unique demands of the real estate industry. Outstanding onboarding process; Property Shell makes adoption seamless for their clients. Highly responsive support team; issues are resolved swiftly and thoroughly.

Cons

While robust, minor UI enhancements could further elevate the user experience. However, this is a minor con; I would hands-down recommend it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing and Operations Manager

Used the software for: Less than 1 year

### "PS I love you <3"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2024

Amazing. Great customer service, user-friendly platform, easy to set up, somewhat customisable where needed, my agents have grasped it really well too, reporting is good.

Pros

Having previously used a CRM which was not built for Projects (highly frustrating), and a CRM which was built for Projects and totally customisable for your company (as in, every single thing needed to be set up from scratch before the system was even usable - ie difficult, lots of work, frustrating and inefficient unless you had a dedicated staff member working on it 5 days a week), Property Shell is an absolute dream compared to those! I love how it's an off-the-shelf product with plenty of scope to customise where needed. The basic functionality is usually more than adequate but if you need something special then the team will either set it up for you or show you how to do it. The customer service is great. We have a dedicated account manager (who doesn't charge us like the aforementioned company did) and there's a support team on hand as well. They regularly meet with us on Teams to work through how to use the system or how to solve an issue. The system is user-friendly and easy to navigate around.

Cons

Unfortunately, the inability to push listings out to Realestate.com.au and Domain.com.au. We are able to overcome it because we also have Agent Box running concurrently with Property Shell (for other parts of our business) but if we didn't have that we'd be spending a lot more time loading listings manually to REA & Domain. This is literally my only gripe with PS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Property Shell is our CRM of choice "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2025

I’ve been using the Property Shell CRM platform for several years, and it’s been an invaluable tool for our business. The interface is intuitive and easy to navigate, while the features have been customised to suit our needs. The support team is exceptional—always prompt, professional, and quick to resolve any issues.

Pros

The systems reliability, easy to use navigation and the support team

Cons

There is no basic training manual to refer to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Developer Manager

Used the software for: 3-5 years

### "Less but better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2025

Property Shell is perfectly simple. Its features are exactly what is required to run a successful sales campaign for any development. The interface is intuitive and logical. There is very little excess that doesn't complicate the system. I have had the unpleasant experience of using various CRM systems. I now only use/recommend Property Shell.

Pros

Property Shell is perfectly simple. Its features are exactly what is required to run a successful sales campaign for any development. The interface is intuitive and logical. There is very little excess that doesn't complicate the system. I have had the unpleasant experience of using various CRM systems. I now only use/recommend Property Shell.

Cons

Only recommendation is for better formatting to excel spreadsheets through Bulk Export

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing Manager

Used the software for: 1-3 years

### "Great CRM & sales management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2023

Pros

Our team loves the ability to see the full sales process. E.g. from the time the lead comes in to the point where it gets converted to a sale and finally the settlement process.

Cons

So far there is nothing that we don't like about Property Shell.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165186/Property-Shell/reviews/)

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Popular comparisons

[HouseJet vs Property Shell](https://www.capterra.com/compare/165186-201552/Property-Shell-vs-Market-Maker)