--- title: "HackerOne Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HackerOne Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more." source_url: "https://www.capterra.com/p/165190/HackerOne/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # HackerOne Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HackerOne ## What is HackerOne? HackerOne is the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited. The U.S. Department of Defense, General Motors, Google, Twitter, GitHub, Qualcomm, Starbucks, Dropbox, Intel,and over 1,200 other organizations have partnered with HackerOne to resolve over 90,000 vulnerabilities and award over $42M in bug bounties. ## What is HackerOne used for? [Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Vulnerability Management](https://www.capterra.com/vulnerability-management-software/)[Network Security](https://www.capterra.com/network-security-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HackerOne?[Manage this product listing](https://www.g2.com/products/h1-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HackerOne 4.6 (13) VS. [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 4.8 (239) Value For Money 4.2 (9) Value For Money 4.9 (226) Customer Service 4.2 (11) Customer Service 4.8 (212) ## HackerOne alternatives [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ManageEngine Vulnerability Manager Plus](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/) [4.6 (44)](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/reviews/) Starting price $695.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/) [Orca Security](https://www.capterra.com/p/188445/Orca-Security/) [4.8 (60)](https://www.capterra.com/p/188445/Orca-Security/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188445/Orca-Security/) Highest Rated [RoboShadow](https://www.capterra.com/p/253700/Robo-Shadow-Cyber-Platform/) [5.0 (22)](https://www.capterra.com/p/253700/Robo-Shadow-Cyber-Platform/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253700/Robo-Shadow-Cyber-Platform/) [View all alternatives](https://www.capterra.com/p/165190/HackerOne/alternatives/) ## FAQs about HackerOne Overview ### Which roles and teams benefit most from HackerOne? HackerOne is most used by security analysts, assessment specialists, security researchers, and bug bounty hunters who identify, report, and validate vulnerabilities. Software engineers, senior developers, and CTOs use it to prioritize remediation and coordinate fixes. Managers and executives track security findings, disclosure activity, and risk resolution across products. Answer based on 12 reviews Features and Usability ### What are the key features of HackerOne? HackerOne offers penetration testing and vulnerability management as core features, along with vulnerability assessment, vulnerability scanning, and web-application security. It also includes incident management, threat intelligence, real-time notifications, activity dashboards, reporting and analytics, compliance management, and third-party integrations for tracking and prioritizing security issues. Integrations ### Which third-party tools and platforms does HackerOne integrate with? HackerOne integrates with over 20 third-party tools and platforms across security, issue tracking, and collaboration. Key integrations include Jira, GitHub, GitLab, ServiceNow, Slack, Microsoft Teams, PagerDuty, Okta, OneLogin, Cisco Duo, Freshdesk, and Redmine, along with AppSec Education Platform, Assembla, Bitium, JumpCloud, JupiterOne, MantisBT, OTRS, and Phabricator. Getting Started and Support ### What training and onboarding options does HackerOne offer? HackerOne provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning with instructors, while documentation offers written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does HackerOne offer? HackerOne provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. These channels suggest a self-service and ticket-based support setup for users seeking product guidance. ## Features AI summary Based on 1,661 Bug Tracking reviews Capterra reviewers highlight these as the most important features buyers look for in cybersecurity software: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) HackerOne supports **Threat Response**, which gives security teams a way to identify and act on reported risks quickly. However, it does not include **Monitoring** or **Data Security** among the top buyer priorities. Instead, it offers **Vulnerability Scanning** (**53%**), a feature that reviewers also rate highly when evaluating cybersecurity tools. This can help businesses detect weaknesses earlier and respond to security issues faster, providing teams with better visibility into potential threats and helping reduce risk. Vulnerability Scanning 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Alerts/Notifications 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Compliance Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Real-Time Notifications 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Authentication 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Collaboration Tools 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together HackerOne 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Authentication: Verify the identity of users/devices to enable secure access - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Incident Management: Manage and track all disruptions and incidents - Network Scanning: Scanning networks to identify security threats - Penetration Testing: A simulated attack attempting to gain access to resources that they should not have access/permissions to perform operations. - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Simulated Threat Attacks: Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. - Single Sign On: Allow users to access multiple services after entering their login credentials once - SQL Injections: Protect against code driven website security attack techniques - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Web-Application Security: Identify and respond to security threats to web applications - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.2 (9) Value for money 4.2 (9) 4.2 Based on 9 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ GitLab](https://www.capterra.com/p/159806/GitLab/)[ Okta](https://www.capterra.com/p/119653/Okta/) ## Support, customer service and training options Customer Service 4.2 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (11) 4.2 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(3) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Suraj Y. Independent Security Researcher Used the software for: 3-5 years ### "A strong platform for bug bounty researcher with high user trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Overall, hackerone provides a solid and professional platform for bug bounty hunters, with a well-organized workflow for finding, reporting, and tracking the security vulnerabilities in single platform. Pros It provides multiple programs, tracks reputation based on reports accepted and valid reports. Bug triage is also quick within 24 hrs we receive the response valid or not or any information is required. A platform were bugbounty hunter can find multiple targets to hunt and earn bounty based on the impact. Excellent value for security researchers, clean interface with proper workflow for submitting and tracking reports, reporting and triaging security issues straightforward and it is highly secure platform so users can trust platform and the use management for duplicates is proper. Cons The traffic on the platform has increased, maximum bugs gets duplicated and sometimes found that 1,2 hrs delay for the bug and got duplicate. PS Principal Software Engineer Principal Software Engineer Used the software for: 1-3 years ### "HackerOne Saves Me From Product Disasters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 5, 2025 I submit programs to HackerOne to find bugs that seem to be otherwise undetectable. It's been very effective in this capacity and I've avoided any bugs being exploited in a fielded product. Pros It's user interface is very intuitive. Has a large community of seasoned security reviewers. Generates clear reporters making bug tracking and collaboration quite easy. Great resources to learn from. Cons Initial setup for a new project can be difficult and take quite a lot of time. Time taken to prioritize report's significance is often quite significant. Report quality isn't consistent, can vary wildly. C& Co-Founder & CTO Co-Founder & CTO Used the software for: I used a free trial ### "Expensive and not fair to researchers, low ethics" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 September 9, 2021 Pros They're in a leading position, which means the top researchers want to work with them Cons 1) the only people you'll get to talk to as a client are sales people, with no knowledge of security or tech. 2) I don't like the way they collaborate with researchers: in their first level of the program, you pay a huge amount of money to the company, but it doesn't get distributed to the researchers at all. Their argument is that researchers go into this program to gain ranking points, until they have enough points to reach the next level and gain access to programs where they'll be paid for their reports. It's like working as an unpaid intern for years, just for the glory, until you maybe get access to a paid job. I think it's totally unfair to hackers who work really hard to find meaningful vulnerabilities. They have to do it as a graduation step, because HackerOne is in a leading position and will twist their arms Mohit V. Associate Information Security Analyst Used the software for: Less than 1 year ### "Hackerone Bug Bounty Platform" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 7, 2020 Not that good. Nothing offered not even badges for duplicate valid bugs. Thus I go for private programs that directly work on the reports. Pros \- Easy to use and submit a report. - Quick validation for critical and severe vulnerabilities. - Public disclosure is offered by very less platforms so its one of the big pros. Cons \- My report was validated and bug was triaged and in a few days the bug was patched. But the report was assigned to a new member and he stated that it was triaged by a mistake. The injection was although minor but was valid so I think there should be some good validation process around it. Camencia F. Merchandise Sales, Entertainment, Market Research, App Testing Used the software for: I used a free trial ### "Theory Number One " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2025 I was impressed with the new features. I can only imagine how much harder it was to work with the older version. I was thinking it was new software until I did some research. Pros I am trying to get into the Cyber Security field. Every since I used the demo, I have decided to use this platform for my clients because of the ease of data collection. You don't have to search all over the platform for information. It is basically handed to you in one pile. Cons At this time I have not discovered anything dislikable. I have yet to cross this bridge, however, I am going to be in search of. SE Software Engineer Software Engineer Used the software for: I used a free trial ### "hackerone review" 4.0 July 17, 2025 Pros The concept is really good, as it allows competition amongst independent hackers to do security audits of your application Cons The results may vary as it depends on the participants that take part in auditing your applications. Sometimes there are more sometimes less SR Security Researcher Security Researcher Used the software for: 3-5 years ### "HackerOne is good from my perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Pros HackerOne is one of the old platforms in cybersecurity that provides a place for bug hunters to report bugs to programs. Also, HackerOne comes with so many features like API tokens that we can use from our terminal to gather the program's scope or to report vulnerabilities. One of the best features that I like about HackerOne as Bughunter is the Hacktivity section of HackerOne that timely disclosed reports which are very useful for building skills. Cons As a user of HackerOne for the last 2 years, I don't find any issues or problems in HackerOne. Although sometimes, I feel like the response time of some programs is not so good. And, I know in the coming updates HackerOne will fix this issue by contacting them. Another wise, HackerOne is a great platform for Bughunters. Abhinav K. Bug Bounty Hunter Used the software for: 1-3 years ### "Best platform to start bug bounty journey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2023 It really nice if you have the knowledge you can earn good amt. of money via securing other companies Pros They have a very good triaging system for the bugs reported. 99% of the time you will get an update on the status of the report within the time mentioned on the each program Cons While transferring the bounty their could be some difficulties during verification Steve G. Senior Developer Used the software for: 1-3 years ### "Discover security vulnerabilities in your software in a way you can control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2017 HackerOne informed my team of a number of security vulnerabilities in our application which we were able to fix quickly and discreetly. Pros Discovering vulnerabilities in your software is as important as it is sensitive. You need to discover them as quickly as possible, but don't necessarily want to advertise them to the public (even though all software inevitably has vulnerabilities). The thing I like most about HackerOne is the control it gives you over how your software is tested and how vulnerabilities get reported and addressed. Starting out, you may want to make testing private (invite-only) and invite a handful of testers to a testing environment. Later on, if you want to discover more and rarer vulnerabilities, you may decide to make testing public and allow HackerOne's large community of security researchers to search for issues. Cons I wish HackerOne's integrations (e.g. with Github) were self-service and more fully-featured. You can have HackerOne reports created as Github issues, for example, but in order to make that happen you have to contact HackerOne manually. I'd love a way to set this up myself, and for that integration to go both ways, e.g. for activity on the Github issue to appear in HackerOne. (Their Jira integration supports this.) MA Manager Manager Used the software for: 1-3 years ### "Ultimate Security by HackerOne" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 1, 2020 In total, HackerOne found 4 bugs, one of which was very serious and would have had a real impact on our clients if it was ever maliciously exploited. Thanks to HackerOne, we are better hardened than we were! Pros We had some issues with corporate espionage and hacking attempts that were not manageable by our local correspondents. So we signed up with HackerOne so they can hunt for vulnerabilities and bugs in our programs and applications. - The whole process of signing up was very easy. - Trusted hackers, real ones are much effective in our opinion and HackerOne shares that! - Cost effective - Continuous and real time delivery of results and recommendations. Cons There are only a few caveats though. - The website is a little complicated to understand if you aren't used to all the terms. - Bounty program is a bit vague. [View all Reviews](https://www.capterra.com/p/165190/HackerOne/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.