# HackerOne Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HackerOne Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more.

Source: https://www.capterra.com/p/165190/HackerOne

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# 

 HackerOne Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HackerOne

## What is HackerOne?

HackerOne can provide a unique security experience for businesses of all sizes and industries empowering the world to build a safer internet. Feel confident with not just another security vendor, but a true security partner. See greater coverage, instant results and seamless remediation all on one integrated platform. Our offerings include Penetration Testing, Vulnerability Management, Bug Bounty Programs and much more.

## What is HackerOne used for?

[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Vulnerability Management](https://www.capterra.com/vulnerability-management-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HackerOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hackerone.com&name=HackerOne)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HackerOne

4.6 (12)

VS.

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.8 (237)

Value For Money

4.1 (8)

Value For Money

4.9 (224)

Customer Service

4.1 (10)

Customer Service

4.8 (210)

## HackerOne alternatives

[4.6 (140)](https://www.capterra.com/p/177946/baramundi-Management-Suite/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (22)](https://www.capterra.com/p/236943/Red-Sentry/#reviews)

Starting price

$4200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Orca Security](https://www.capterra.com/p/188445/Orca-Security/)

[4.8 (60)](https://www.capterra.com/p/188445/Orca-Security/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188445/Orca-Security/)

[View all alternatives](https://www.capterra.com/p/165190/HackerOne/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Real-Time Notifications

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Alerts/Notifications

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Authentication

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Collaboration Tools

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Prioritization

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

HackerOne 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify and respond to security threats to developed applications

Creation, administration, and evaluation of assessments or tests

Verify the identity of users/devices to enable secure access

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

Manage and track all disruptions and incidents

Scanning networks to identify security threats

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

A simulated attack attempting to gain access to resources that they should not have access/permissions to perform operations.

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness.

Allow users to access multiple services after entering their login credentials once

Protect against code driven website security attack techniques

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Classify levels of threat and organize actions based on priorities

Identify and respond to security threats to web applications

Control system access and/or deliverability for applications and email addresses

Features

4.7 (12)

4.7

Based on 12 reviews

## Pricing

Value for money

4.1 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (8)

4.1

Based on 8 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Okta](https://www.capterra.com/p/119653/Okta/)

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.6

Based on 12 reviews

Filter by rating

5(8)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Wes P.

Principal Software Engineer

Computer Software

### "HackerOne Saves Me From Product Disasters"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 4, 2025

I submit programs to HackerOne to find bugs that seem to be otherwise undetectable. It's been very effective in this capacity and I've avoided any bugs being exploited in a fielded product.

Pros

It's user interface is very intuitive. Has a large community of seasoned security reviewers. Generates clear reporters making bug tracking and collaboration quite easy. Great resources to learn from.

Cons

Initial setup for a new project can be difficult and take quite a lot of time. Time taken to prioritize report's significance is often quite significant. Report quality isn't consistent, can vary wildly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Michal P.

Software Engineer

Accounting

### "hackerone review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 16, 2025

Pros

The concept is really good, as it allows competition amongst independent hackers to do security audits of your application

Cons

The results may vary as it depends on the participants that take part in auditing your applications. Sometimes there are more sometimes less

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Camencia F.

Merchandise Sales, Entertainment, Market Research, App Testing

Broadcast Media

### "Theory Number One "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2025

I was impressed with the new features. I can only imagine how much harder it was to work with the older version. I was thinking it was new software until I did some research.

Pros

I am trying to get into the Cyber Security field. Every since I used the demo, I have decided to use this platform for my clients because of the ease of data collection. You don't have to search all over the platform for information. It is basically handed to you in one pile.

Cons

At this time I have not discovered anything dislikable. I have yet to cross this bridge, however, I am going to be in search of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Abhinav K.

Bug Bounty Hunter

Computer & Network Security

### "Best platform to start bug bounty journey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2023

It really nice if you have the knowledge you can earn good amt. of money via securing other companies

Pros

They have a very good triaging system for the bugs reported. 99% of the time you will get an update on the status of the report within the time mentioned on the each program

Cons

While transferring the bounty their could be some difficulties during verification

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mariam D.

buy your Eth for your gas fees and BTC Wallet recovery.

Computer & Network Security

### "Buy Ethereum for your gas fees and fix your BTC Wallet with Cyber Quality Services."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 4, 2022

I'm delighted to inform you that there is an easy solution to your hacking issues; all you need to do is follow the directions given to you. Working with Cyber Quality Services recovery was one of the best experiences of my life; they helped me grasp what 100percentage effort meant. Cyber Quality Services Recovery can assist with improving your school grades, recovering lost Bitcoin, and improving your negative credit score. Through the information below, you are directly in communication with Cyber Quality Services recovery. This message serves as a concrete referral because I know people out there will need any of these service. Be rest assured that Cyber Quality Services recovery will be at your rescue.Have a nice day everyone.Mariam Davison .

Pros

yes Cyber Quality Services is easy to work with

Cons

is not difficult because Cyber Quality Services are ready to be of help to anyone out there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Saajan B.

Security Researcher

Information Technology and Services

### "HackerOne is good from my perspective"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2022

Pros

HackerOne is one of the old platforms in cybersecurity that provides a place for bug hunters to report bugs to programs. Also, HackerOne comes with so many features like API tokens that we can use from our terminal to gather the program's scope or to report vulnerabilities. One of the best features that I like about HackerOne as Bughunter is the Hacktivity section of HackerOne that timely disclosed reports which are very useful for building skills.

Cons

As a user of HackerOne for the last 2 years, I don't find any issues or problems in HackerOne. Although sometimes, I feel like the response time of some programs is not so good. And, I know in the coming updates HackerOne will fix this issue by contacting them. Another wise, HackerOne is a great platform for Bughunters.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Co-Founder & CTO

Internet

### "Expensive and not fair to researchers, low ethics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

September 8, 2021

Pros

They're in a leading position, which means the top researchers want to work with them

Cons

1) the only people you'll get to talk to as a client are sales people, with no knowledge of security or tech. 2) I don't like the way they collaborate with researchers: in their first level of the program, you pay a huge amount of money to the company, but it doesn't get distributed to the researchers at all. Their argument is that researchers go into this program to gain ranking points, until they have enough points to reach the next level and gain access to programs where they'll be paid for their reports. It's like working as an unpaid intern for years, just for the glory, until you maybe get access to a paid job. I think it's totally unfair to hackers who work really hard to find meaningful vulnerabilities. They have to do it as a graduation step, because HackerOne is in a leading position and will twist their arms

Alternatives considered

[Bugcrowd](https://www.capterra.com/p/218813/Bugcrowd/)

Reasons for choosing HackerOne

I moved to another bug bounty platform, much more ethical

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jorge Z.

CEO

Computer Games

### "HackerOne: A Great Resource for Learning Cybersecurity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 22, 2021

HackerOne was a great way for me to learn how to hack, and I recommend it to anyone interested in the topic. I personally am not yet at the level of finding bugs as a way to make money, but I know a few people who have made a lot of money just by reporting bugs through HackerOne.

Pros

As someone familiar with building websites and programming but a total newbie to cybersecurity, I found their resources for learning about hacking to be very accessible and helpful. The best part was their capture the flag game that really helps learn and apply real techniques in a fun way.

Cons

I think that it can be difficult to get started if you don't have a background in programming. Also, the video series was not that helpful for me because I didn't think it did a great job of explaining things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mohit V.

Associate Information Security Analyst

Hospital & Health Care

### "Hackerone Bug Bounty Platform"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

June 21, 2020

Not that good. Nothing offered not even badges for duplicate valid bugs. Thus I go for private programs that directly work on the reports.

Pros

\- Easy to use and submit a report. - Quick validation for critical and severe vulnerabilities. - Public disclosure is offered by very less platforms so its one of the big pros.

Cons

\- My report was validated and bug was triaged and in a few days the bug was patched. But the report was assigned to a new member and he stated that it was triaged by a mistake. The injection was although minor but was valid so I think there should be some good validation process around it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Anant M.

Manager

Information Technology and Services

### "Ultimate Security by HackerOne"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 17, 2020

In total, HackerOne found 4 bugs, one of which was very serious and would have had a real impact on our clients if it was ever maliciously exploited. Thanks to HackerOne, we are better hardened than we were!

Pros

We had some issues with corporate espionage and hacking attempts that were not manageable by our local correspondents. So we signed up with HackerOne so they can hunt for vulnerabilities and bugs in our programs and applications. - The whole process of signing up was very easy. - Trusted hackers, real ones are much effective in our opinion and HackerOne shares that! - Cost effective - Continuous and real time delivery of results and recommendations.

Cons

There are only a few caveats though. - The website is a little complicated to understand if you aren't used to all the terms. - Bounty program is a bit vague.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165190/HackerOne/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)