# Page 2 | Sterling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sterling the right Background Check solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165201/Sterling-Talent-Solutions/reviews

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Sterling

4 (30)

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Last updated March 13th, 2026

# Page 2 - Reviews of Sterling

## Showing most helpful reviews

Showing 26-30 of 30 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HL

Heather L.  
Controller  
Staffing and Recruiting  
Used the software for: 1-2 years

### "It works for basic needs"

February 11, 2020

3.0

Sterling works for the basic needs that most of our clients need

Pros

Sterling links with our staffing software so it's easy for our recruiters to use and import to the candidates file.

Cons

Whenever we need a client package set up, the feedback is always extremely slow and frustrating. Even when we express that we need it done quickly.

Review Source

DC

Daniela C.  
Logistics Coordinator  
Pharmaceuticals  
Used the software for: Less than 6 months

### "It's been 2 weeks of my background check, still don't have it and they are delaying my start date"

November 5, 2021

1.0

I would give 0 starts if I could I would give 0 starts if I could, it's been 2 weeks since the background started, they sent the back an incorrect background to the company I'll work for and have been trying to fix for one week. Every customer service tell me a different story and no one can resolve a simple issue. I would not use their service, as an applicant I almost feel like giving up the job because of the amount of stress Sterling is causing me, at this point they will delay my start date because they couldn't complete the background. If you care about your candidate don't use this service!

Pros

Nothing, bad customer service, no consideration or effort to get the job done.

Cons

I would give 0 starts if I could It's been 2 weeks and they don't update me, don't move forward, and can't finish a simple background.

Review Source

DM

Daniel M.  
Lead PM Line Cook  
Hospitality  
Used the software for: Less than 6 months

### "A pretty simple and quịck process"

January 8, 2019

4.0

Everything was pretty straightforward from start to finish. Despite the many bad reviews I read on this company, my experience was great. I hope only customer service line is overseas and not those who handle my sensitive information.

Pros

Ease of use. Straightforward. Quick. No problems from start to finish.

Cons

Out of country customer service. Wish I was assured my sensitive information is only handled in this country

Review Source

BA

Bismarck A.  
Vendedor  
Retail  
Used the software for: I used a free trial

### "Muy Bueno"

February 3, 2022

5.0

Pues este es más completo que los que yo eh utilizado, las facturaciones de créditos se hacen muy fácil y muy rápido lo cual es un punto a favor porque me ahorra tiempo y me a ayudado mucho.

Pros

Funciona muy bien para verificar los créditos y trabaja muy bien sin darme problemas

Cons

Lo único negativo es que el tiempo de facturación demora bastante

Review Source

DG

Deepak G.  
IT Architect  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Latest software to have HR system on mobile"

April 26, 2022

4.0

Pros

this has mobile app and have latest features

Cons

na

Review Source

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