--- title: "Infor VISUAL Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infor VISUAL Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/165211/VISUAL-ERP/" page_type: "product" language: "en" --- # Infor VISUAL Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infor VISUAL ## What is Infor VISUAL? Infor VISUAL lets manufacturers stop guessing so they can start delivering consistently profitable results. VISUAL delivers a complete, end-to-end, ERP solution that enables order-driven manufacturing companies to maintain a competitive advantage by delivering quality products on time. The solution offers applications to manage MRP, MES, supply chain management, HR and full financials, as well as reporting and customer management. ## What is Infor VISUAL used for? [Manufacturing Inventory Management](https://www.capterra.com/manufacturing-inventory-management-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Production Scheduling](https://www.capterra.com/production-scheduling-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 84% Neutral 16% Negative 0% Starting price $2000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infor VISUAL?[Manage this product listing](https://www.g2.com/products/infor-visual/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infor VISUAL 4.4 (38) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $2000 per user, per month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (38) Ease Of Use 4.0 (170) Value For Money 4.2 (24) Value For Money 4.1 (155) Customer Service 4.4 (35) Customer Service 3.9 (160) ## Infor VISUAL alternatives [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) [4.5 (170)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134177/MRPEasy/) [Genius ERP](https://www.capterra.com/p/105244/Genius-Manufacturing/) [4.2 (205)](https://www.capterra.com/p/105244/Genius-Manufacturing/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/105244/Genius-Manufacturing/) Highest Rated [Statii](https://www.capterra.com/p/156715/Statii-ERP-MRP-System/) [4.5 (221)](https://www.capterra.com/p/156715/Statii-ERP-MRP-System/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156715/Statii-ERP-MRP-System/) [CyberPlan](https://www.capterra.com/p/172507/CyberPlan/) [4.5 (58)](https://www.capterra.com/p/172507/CyberPlan/#reviews) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172507/CyberPlan/) [View all alternatives](https://www.capterra.com/p/165211/VISUAL-ERP/alternatives/) ## FAQs about Infor VISUAL Overview ### Which roles and teams benefit most from Infor VISUAL? Infor VISUAL is most used by manufacturing operations leaders, IT and ERP administrators, project managers, and finance executives. Operations and materials teams rely on it for production scheduling, inventory control, and quality workflows, while IT teams manage system performance and integrations. Finance and executives use it for reporting, cost visibility, and business oversight. Answer based on 32 reviews Overview ### What company size and specific industries is Infor VISUAL built for? Infor VISUAL is designed for mid-market and enterprise manufacturers in metal and plastic fabrication, industrial equipment, high tech and electronics, aerospace and defense, automotive, medical devices, distribution, job shops, and machinery. Features and Usability ### What are the key features of Infor VISUAL? Infor VISUAL offers ERP and manufacturing management features including production scheduling, work order management, material requirements planning, and inventory management. It also includes job tracking, quality management, purchase order management, warehouse management, reporting/analytics, and workflow management, plus accounting integration, document management, and traceability. Integrations ### Which third-party tools and platforms does Infor VISUAL integrate with? Infor VISUAL connects natively to Microsoft SQL Server and is compatible with BI tools such as Synergy’s SmartViews software and Microsoft Power BI. It is SQL Server-based, which supports integration with Microsoft data environments and related reporting platforms used for analytics and process visibility. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Infor VISUAL offer? Infor VISUAL provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, and documentation offers written reference material for self-paced review and feature lookup. Answer based on 8 reviews Getting Started and Support ### What customer support options does Infor VISUAL offer? Infor VISUAL provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users describe support as quick and responsive, with helpful partners who assist with technical issues, training, and business best practices. Some also note a learning curve, but direct communication and issue reporting are valued. Answer based on 2 reviews Features and Usability ### Is Infor VISUAL easy to navigate for manufacturing teams? Infor VISUAL presents manufacturing data in clear process windows that help teams find orders, planning details, and shop floor status quickly. Many manufacturers find the interface straightforward once configured, especially across departments, but some users describe it as dated, rigid in places, and harder to adapt for unusual workflows or advanced reporting. Answer based on 25 reviews Features and Usability ### How easy is Infor VISUAL to learn and use? Infor VISUAL works well for core manufacturing tasks once processes are set up, but ease of use is mixed. Some manufacturing teams find daily screens intuitive and new staff can learn common tasks quickly, while others say implementation, configuration, reporting, and feature expansion require heavy training, strong internal experts, and outside partner support. Answer based on 10 reviews ## Features AI summary Based on 423 Quality Management reviews Capterra data shows that buyers of manufacturing execution software rank the following features as their top priorities: - **Production Management** (**58%** of reviewers rated this feature as critical) - **Quality Management** (**58%**) - **Traceability** (**63%**) Infor VISUAL supports all three features that reviewers rate most highly: **Production Management**, **Quality Management**, and **Traceability**. Together, these capabilities help businesses coordinate shop floor activity, maintain product quality standards, and track materials and processes across production, allowing teams to improve control, meet compliance needs, and make more informed operational decisions. Production Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Quality Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Traceability 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document the history, application, or location of an item or activity Bills of Material 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs Inventory Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Financial Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Infor VISUAL 54 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - ERP integration: Integrate with existing ERP systems - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Traceability: Track and document the history, application, or location of an item or activity - Warehouse Management: Manage and track operations and inventory within warehouses - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (38) 4.4 Based on 38 reviews ## Pricing Value for money 4.2 (24) Basic $2,000 Value for money 4.2 (24) 4.2 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (35) 4.4 Based on 35 reviews ## User reviews Overall rating 4.4 Based on 38 reviews Filter by rating 5(20) 4(12) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent MB Marcus B. Quality Engineer Mechanical or Industrial Engineering ### "Business management software built for success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2026 VISUAL is a single business management software that we use to automate and integrate all core functions & operations. It allows every department to share a single source of accurate data & information. Pros Instead of using disconnected spreadsheets and separate tools for each business function, VISUAL connects workflows across the entire business, worldwide. Cons The framework is rigid. Some of the businesses more unique processes do not fit the system design. However, all the processes that are managed within VISUAL are robustly controlled & easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tracy H. Operations Manager Construction ### "Infor VISUAL - The best ERP software for small - mid sized Manufacturing Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 I have and continue to have an awesome experience with VISUAL. At one time I was the president of the SCVMUG (Southern CA VISUAL Manufacturing User Group) and also sat on the global Infor User Group as a secretary for a few years. I have taught at conferences and still have a few clients to keep my fingers in it. I truly cannot recommend this software enough! Pros I am 30+ year user, trainer, implementer, consultant of this product. I have seen many other ERP software products and in my experience there is NONE that can compare with this one. It has it ALL! It can not only take you from thought to getting paid, but it can handle any and all clients demands (traceability, certifications, quality requirements, etc). It can handle all internal needs as well (MRP, Production Control, Manufacturing Floor, Scheduling your factory, Maintenance, etc.) To all the reporting capabilities!!! Not to mention their exceptional support staff! Cons WOW, this is a hard one for me. There is not much I do not like about VISUAL, I guess my only piece of advice would be if you are looking to implement this for the first time and are making a change from an existing ERP system, take is slow. I get that they want to see you everything at once, but start with the base model. Get it up and running and everyone trained before taking on another module. It is a marathon not a race. Master one before starting another. Remember this is an asset you should get an ROI every year. Make another model one its ROI's. Keep the system current and healthy and it will do the same for you. Reasons for choosing Infor VISUAL It was a much better fit for us and we liked what we were hearing about where Lilly Software was going Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Ferhat C. Project Manager Machinery ### "Increases the production efficiency with a significant ratio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2022 Pros Infor VISUAL helps us to keep the product and market match of our products and makes us sure that we are in line with customer demand. Cons Our overall experience with Infor VISUAL is highly positive so far except some minor issues which are not worth to write here. Switched from [EcholoN](https://www.capterra.com/p/189744/Echolon/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rachel K. Accounting Accounting ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 14, 2022 Would use compared to other manufacturing programs. Easy to learn and teach. Pros Easy to use. Can go from one screen to another through their history. Can review/fix things even once posted. Cons Glitches in system quite frequently. Can only be on one screen at a time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Analyst Consumer Goods ### "Industry Specific Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 24, 2022 Pros I used that for a short time as a user and found Infor VISUAL kind of a industry specific, felt like it is designed to provide service to a specific type of industry and specific type of users. Overall inside functions works fine and helpful once you are used to it as it provides all the basic needs as well as progress and report. Cons Interface is complicated and takes time to get used to it. Also requires knowledge of the system to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jared D. Manufacturing Engineering and Facilities Manager Aviation & Aerospace ### "Robust But Difficult " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 5, 2022 Infor VISUAL is successfully running our manufacturing operations. It handles the entire production life cycle. However, we perform our shipping schedule, capacity planning, and analytics on different software. Pros Infor VISUAL is essentially a barebones GUI built upon a robust database made up of many different tables for manufacturing operations. It has all of the tools and functionality needed to run an operation. Actually, it has much more than most companies probably need for their purposes. Cons While this software "gets the job done", it doesn't make it easy. The interface is not intuitive, so a lot of training is required for new users. In addition, it lacks useful analytics and is difficult to gain insights into your process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jorge F. IT Manager Plastics ### "Everyday grind type of ERP" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 9, 2019 This software is religion in our business. It is essentially your entire business in one box. Pros Infor VISUAL allows us to run our daily operations, supply chain, accounting, and administrative tasks all from the same place. It deposits all the data onto SQL which we're very familiar with. Cons I dislike that for all engineering support outside the scope of their pricey support requires a channel partner and there are only a handful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jonathan M. President Machinery ### "Simply the best ERP software available. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Our shop was being run on a very out dated- home grown software that was virtually unusable, and crimped our ability to grow. We selected Visual ERP because its functionality was everything and more we were looking for and it was easy to learn and use. The implementation team at Synergy Resources got our business practices on track and worked with us to go live with the software on time and under budget. Pros Infor Visual runs my entire shop from Accounting, to shop floor, to shipping. I know real time the status of all jobs and how well they are doing. The ability to schedule the whole shop has been phenomenal. Cons I have nothing negative to say about Visual. Reasons for choosing Infor VISUAL It looked like the best solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Martina T. Lean Facilitator Electrical/Electronic Manufacturing ### "Visual Infor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 We implemented Lean into our organization and the Visual ERP made a nice transition as visual mirrored our literal visual manufacturing floor Pros I like that there are many add ons that are offered Cons Training was not organized enough on our end to communicate the level of attention we really need as the end user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sam B. ERP Administrator Machinery ### "Great Value for Small to Mid Range Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Your success with Visual will be tied both to your employees' willingness to adjust their processes and procedures to being conducive to the system and to how reliable your channel partner is in helping you setup and learn the system. Pros Visual offers many different configuration options to help customize the software to your company. Visual is comparatively easy to learn when compared to other major ERP systems (e.g. SAP or Oracle). It's also much easier to administer. The database tables are logically named and relatively easy to figure out for troubleshooting, reporting, and tieing systems together. Visual offers a lot of features that can be setup and used quickly when working with a reliable channel partner. Since signing on with Synergy Resources, we've been introduced to a wide range of applications (e.g. SmartViews reporting, quoting through Configurator, etc.) that have created easy wins for helping our company to get the maximum amount of value out of Visual. Cons When first starting out with Visual, it's not always easy to recognize red flags in the system that should tell you stop and look into something, or to know what reports the system gives you that will help you see problems and fix user issues. For a manufacturing company that wants to be able to drill down on what's happening on the shop floor, Visual's labor capture system that comes out of the box has some major shortcomings. Users can only enter one defect code per transaction into the system, requiring them to enter multiple transactions to record their scrap. The new Shop Floor Mobile app offers better features, but doesn't address this issue. We had to write our own labor capture program to meet our business needs. After using and administering Visual at our company for 7+ years, I still have a lot to learn about the system. The amount of options available for configuring Visual is a strength of the system, but also requires a strong knowledge of what each option offers and how the system works. Our original channel partner for implementing the system had a very knowledgeable consultant who offered us hope for how the system could work, but the consultants that primarily dealt with our account were far from experts. Implementing Visual with a bad group of consultants created many issues for us within the system. Since switching our channel partner to Synergy Resources, we've had much better success in cleaning up the problems and utilizing Visual more effectively. Switched from [AccountMate](https://www.capterra.com/p/64/AccountMate-SQL-Software/) At the time that we switched to Visual ERP, our company had grown to a point where we needed a software that offered better features to bring together the manufacturing and supply chain sides of our business into a single system. Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/) Reasons for choosing Infor VISUAL Visual was significantly cheaper than SAP or Oracle and was better suited for a small to mid range manufacturing company as less overhead would be required to get started with it. We believed that Visual would offer us a smoother transition from our original system (Accountmate) based off our needs at the time of implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165211/VISUAL-ERP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MRPeasy vs Infor VISUAL](https://www.capterra.com/compare/134177-165211/MRPEasy-vs-VISUAL-ERP) [Genius ERP vs Infor VISUAL](https://www.capterra.com/compare/105244-165211/Genius-Manufacturing-vs-VISUAL-ERP)