# Page 2 | Infor VISUAL Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Infor VISUAL the right Manufacturing Execution solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165211/VISUAL-ERP/reviews

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Infor VISUAL

4.4 (38)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 15th, 2026

# Page 2 - Reviews of Infor VISUAL

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EE

Edit E.  
ERP Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "VISUAL ~ Complete end to end solution; Reliable/Customizable Software"

October 7, 2015

4.5

Pros

Great product; user friendly and intuitive. VISUAL continues to make improvements, expand on the current functionality and add many enhancements from the recommendations and requests of the users. VISUAL is very easy to manage VISUAL from IT perspective, both data wise and connectivity wise; to perform maintenance, upgrades, updates, connections from middle-ware, data analysis and customizations. INFOR and Synergy Resources both supply excellent service and support; all their employees are very well rounded, there is a high level of product knowledge and experience. The roadmap is always clearly defined and outlined; leaving no surprises for the future.

Cons

Over the past years we have found that the upgrades to higher versions were a tad unstable; in the sense of bugs which had to be iron out, for this reason we have always given the software upgrades at least a year out in the stream; prior to upgrading our own in-house versions.

Review Source

MT

Martina T.  
Lean Facilitator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Visual Infor"

September 23, 2019

5.0

We implemented Lean into our organization and the Visual ERP made a nice transition as visual mirrored our literal visual manufacturing floor

Pros

I like that there are many add ons that are offered

Cons

Training was not organized enough on our end to communicate the level of attention we really need as the end user

Review Source

FÇ

Ferhat Ç.  
Project Manager  
Machinery  
Used the software for: 6-12 months

### "Increases the production efficiency with a significant ratio"

November 19, 2022

5.0

Pros

Infor VISUAL helps us to keep the product and market match of our products and makes us sure that we are in line with customer demand.

Cons

Our overall experience with Infor VISUAL is highly positive so far except some minor issues which are not worth to write here.

Review Source

TD

Trevor D.  
Project Manager  
Machinery  
Used the software for: 2+ years

### "Visual ERP rocks!"

September 16, 2019

5.0

Pros

There is so much you can do with this software. We use it to quote, plan, cost, ship and invoice.

Cons

there is so much to learn - wish I had more time to learn it all!!

Review Source

DC

Douglas C.  
CFO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great software for manufcactureing companies operating in an actual cost environment"

December 7, 2017

4.0

Pros

Very flexible software with many robust features. Good scheduling tools and a tightly integrated general ledger. Slid drill down features within many modules.

Cons

Primarily functions in an actual cost environment. Does not report scrap as a defined cost, hard to get to PPV information.

Review Source

JM

John M.  
sys adm  
Plastics  
Used the software for: 2+ years

### "A good manufacturing ERP"

October 10, 2018

4.0

It has helped us run a more efficient factory.

Pros

It has all of the features that a mid-level manufacturing company needs. The feature that bests fits our needs is the manufacturing window

Cons

The learning curve is a little steep. Once the concepts are grasped then it works well.

Review Source

VZ

Val Z.  
  
Mining & Metals  
Used the software for: 2+ years

### "Synergy Resources and VISUAL since 1999 - the core of our operations"

June 29, 2015

5.0

Pros

The software has evolved with changes in manufacturing methods and culture. Synergy is the most experienced of the VISUAL providers. VISUAL is the core of our business operations - all our procedures mesh with the product - so we have a very efficient use of this ERP. As we have been using this since 1999, we have a huge amount of process and financial data available to analyze. We do this with Synergy's SmartViews BI package. Very slick and easy to use.

Cons

Rev changes can be a little clunky. We generally stay a little behind the most recent rev levels to make sure everything is stable before we upgrade.

Review Source

JL

Jeff L.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Financial Reporting Simplied"

April 25, 2017

5.0

Visual ERP is easy to setup and use. We were up and running within 2 weeks. Also the new financial dashboard with drill downs makes it so easy to monitor KPI and other key financial data.

Pros

We deal in three currencies, Visual handles foreign exchange automatically and retroactively - never have to worry about the currency impact. Also like the easily customisable financial reports - now I get whatever I need quickly.

Cons

Was disappointed that the quoting product that comes standard with Visual is too basic. Doesn't support detailed quotes, comments and formulas.

Review Source

DD

Don D.  
  
Medical Devices  
Used the software for: 2+ years

### "Review from Fluortek MIS"

July 7, 2015

4.0

Pros

Frankly, I have tried to find an ERP solution with a more modern interface (preferably browser-based). After a detailed search, even considering a customizable open-source approach, we simply found Infor VISUAL to work best for our business.

Cons

I would really like to see more development done to make this browser-based.

Review Source

VZ

Val Z.  
  
Mining & Metals  
Used the software for:

### "15 years with VISUAL and still going strong"

July 28, 2014

4.5

Pros

VISUAL easily incorporates all aspects of our business: production, scheduling, engineering, sales, financials. After 15 years, it is central to our operations. We run a tight operation by using the vast amount of data we collect via VISUAL to guide all aspects of our company. Our vendor, Synergy Resources, has been with us through all the transitions, upgrades, and improvements, providing support and training.

Cons

Customized reporting within VISUAL is cumbersome for a non-software person. We went to a bolt-on report writer, Crystal Reports, to get by this. Recently, Synergy Resources developed a business intelligence system, SmartViews, which makes data analysis and report writing much more powerful.

Review Source

AW

Alex W.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "QRP Gupta Report Bulider still alive?"

April 12, 2017

3.0

Most MFG software has very close to similar features. Visual as of today's version still maintain QRP report files where I believed Crystal report is better and provide better flexibility.

Review Source

MC

Melissa C.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "15 years and still going strong"

August 6, 2014

5.0

Pros

The product does a great job handling custom products in our made-to-order environment. Synergy Resources has excellent consultants who are readily accessible with strong knowledge of not only the product but its real world applications and best practices.

Cons

Like all off-the-shelf software solutions, it isn't always a perfect fit for what we think our business needs. We have, however, been able to utilize custom user-defined fields, macros, workflows, etc. to meet our needs. Sometimes, we have found changing our processes to fit the software was actually a better solution!

Review Source

MG

Marie G.  
Controller  
Mining & Metals  
Used the software for: Less than 6 months

### "The product is good - the installation and training were not so good."

May 2, 2017

3.0

The Infor product is great the Synergy installation and training were okay but we pay for every little thing.

Pros

How the modules work together is great - each of the modules ties together nicely with the next.

Cons

The setup & training -not great - cost a lot of money and we are still paying for every little thing

Review Source

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