--- title: "AsisteClick Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AsisteClick Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/165215/AsisteClick-Messenger-For-Business/" page_type: "product" language: "en" --- # AsisteClick Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AsisteClick ## What is AsisteClick? A collaborative customer support platform with live chat and ticketing system. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Work in collaboration with other team members to resolve customer issues, assign conversations, avoid collisions, add internal notes. Use reports to get insights about how your customer success team is doing. ## What is AsisteClick used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6.99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AsisteClick?[Manage this product listing](https://www.g2.com/products/asisteclick-com-messenger-for-business/claim_requests/new?auto=true) ## AsisteClick Overview Updated September 2026 AI summary AsisteClick offers live chat and chatbot solutions for businesses of all sizes, supporting customer engagement through real-time messaging, proactive chat, and mobile access. Alongside chat transcripts, reporting, and autoresponders, it includes CRM integration, support ticket management, and multi-channel communication. The platform is accessible via cloud, web, and a wide range of desktop and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AsisteClick 4.5 (2) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $6.99 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (1,769) Value For Money 4.5 (2) Value For Money 4.6 (1,519) Customer Service 4.5 (2) Customer Service 4.7 (1,538) ## AsisteClick alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about AsisteClick Overview ### What company size and specific industries is AsisteClick built for? AsisteClick is designed for small, mid-sized, and larger businesses that need live chat support and ticket management for teams and customers. It fits organizations in any industry that want 24/7 customer contact, chat handoffs, and help desk-style assistance. Features and Usability ### What are the key features of AsisteClick? AsisteClick offers CRM, lead capture, live chat, chatbot, and scheduling as core features. It also includes automated scheduling, canned responses, chat transcripts, transfers and routing, support ticket management, website visitor tracking, reporting and analytics, and multi-channel communication across chat, email, and social media. Integrations ### Which third-party tools and platforms does AsisteClick integrate with? AsisteClick integrates with Cloudflare. Getting Started and Support ### What training and onboarding options does AsisteClick offer? AsisteClick provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training and product walkthroughs, while documentation offers written reference material for self-paced review and step-by-step feature lookup. Getting Started and Support ### What customer support options does AsisteClick offer? AsisteClick offers email/help desk, phone support, and chat. With no reviewer feedback available about support experiences, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels indicate direct ways to contact support for product questions and account issues. ## Features AI summary Based on 6,967 Live Chat reviews Not all Live Chat products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) AsisteClick includes **Chat/Messaging** and **Multi-Channel Communication**, giving teams a way to respond to customers directly and manage conversations across more than one channel. However, it does not include **Real-Time Notifications**. Instead, it offers other features that reviewers also rate as important, including **Real-time Consumer-facing Chat** (**43%**), **Mobile Access** (**44%**), and **Transcripts/Chat History** (**36%**). These features help businesses stay available to customers, keep records of past conversations, and support faster follow-up, allowing teams to handle customer questions more efficiently. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together AsisteClick 23 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Offline Form: Form to collect visitor contact information when live chat isn't available - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Support Ticket Management: Allow customers/users to submit support queries and service requests - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Free Version Basic $6.99 Per Feature,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Cloudflare](https://www.capterra.com/p/155191/Cloudflare/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CA Cecilia A. Customer Sucess ### "Absolutely happy with it. We use it to provide support on our website as well as Facebook Messenger." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2017 We resolve customer issues more effectively and super easy working in collaboration with all team members and providing support from multiple channels. Pros They provide support in our language (Spanish) and even helped us pasting the button code on our website. The platform is simple to use and multichannel so we can easily chat with customers from our website, email and Facebook Messenger. The Team Chat section also allows to work in collaboration with members of other departments in order to resolve customer issues. Cons The price is based on agent which might scale if you need to add several agents. We would like to have a way of adding 1 or 2 agents for a short period of time when there are traffic peaks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2017 Thank you for your review Cecilia! We'd love to hear more about how you think adding more agents for peak traffic times would work for you so we can think of an implementation with our team! Sounds like an interesting feature. Let's get in touch. DC Diana C. Support Admin Sports ### "It was a good experience for our business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 17, 2017 Communication was much better and efficient. It allowed us to have more productive conversations. Pros The ease of use! We were able to communicate with each other efficiently and never had any issues with freezing. Cons The cost :(. As a non-profit the value was not there unfortunately. It would be nice if an alternative was offered for limited users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2017 Hi Diana! Thank you for your review and I am happy to know you are having a good experience with us :) Please, note that the Team plan (for team members communication and collaboration) is absolutely free of charge. We just charge for the Chat & Inbox plans. Don't hesitate to contact us if you need more assistance! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.