# Anchanto Order Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Anchanto Order Management the right eCommerce solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165221/SelluSeller/reviews

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Anchanto Order Management

4 (11)

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Last updated March 13th, 2026

# Reviews of Anchanto Order Management

Ease of use

3.8

Customer Service

3.5

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RP

Ryan P.  
SCM leader  
Import and Export  
Used the software for: 6-12 months

### "Just one click for integration and intuitive UI"

June 10, 2023

5.0

coutless SKU ? mutiple warehouses? selling via every ecommerce channel? then Anchanto OMS is the answer.

Pros

Accuracy is the basic for OMS but it's not easy to reach. Anchanto OMS is the most accurate order mangement solution that I have ever used and also as it's intuitive UI, so easy to be accustomed and use after 5min training.

Cons

If it can provide more opened environment for integration with external solution, ther will be no more requirments.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Anchanto Order Management

Too expensive and there are no room for customization

Review Source

JC

JY C.  
Ops Head  
Consumer Goods  
Used the software for: 1-2 years

### "Great solution"

June 19, 2024

4.0

Pros

Updates frequency and roll out, has local team

Cons

Needs more integration and software sync

Review Source

LM

Lee M.  
Ecommerce  
Warehousing  
Used the software for: 2+ years

### "About OMS in ecommerce "

May 8, 2024

3.0

Pros

Syncing stocks automatically and check the inventory stocks

Cons

Sometimes, customer service does not understand what we inquiries

Review Source

PJ

Patrick J.  
CEO  
Wholesale  
Used the software for: 2+ years

### "Online cataloging made easy with OMS!"

August 22, 2023

5.0

Overall I'm happy with Anchanto OMS. It lessened our workflow regarding managing online listings per sales channel.

Pros

I like the easy cataloging and listing to multiple sales channels in just one click!

Cons

Sometimes the server overloads on their side resulting in slow website response.

Review Source

OK

Olivia K.  
Digital Marketing Executive  
Food & Beverages  
Used the software for: Less than 6 months

### "Anchanto Review"

June 19, 2024

5.0

Pros

Customer Service is good to us all in our

Cons

Tends to be unstable at times, in terms of

Review Source

SY

Sandra Y.  
E-Commerce Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Anchanto Review"

May 29, 2024

4.0

Pros

Interface easy to navigate, downloadable reports are useful

Cons

Customer service for OMS sometimes gives different advise on solution resolution

Review Source

CE

Cria E.  
Operations Admin  
Retail  
Used the software for: 1-2 years

### "User-Friendly"

May 19, 2023

4.0

Pros

User friendly and easy to understand compared to other systems

Cons

Syncing issues, especially when a sku is listed in multiple stores.

Review Source

TT

Tomas T.  
Head of IT  
Retail  
Used the software for: 6-12 months

### "OMS Reviewed"

May 7, 2024

4.0

Good system overall but bad 1st level customer support. Good account manager and dedicated 2nd level support.

Pros

\- Supported marketplaces: Magento, Lazada, Tiktok, Shopee - UI/UX - Product listings

Cons

\- Product removal process - Products not synced between marketplaces - Unsync issues

Review Source

SM

Soyun M.  
Marketing specialist  
Consumer Goods  
Used the software for: 1-2 years

### "OMS review"

June 8, 2023

5.0

Pros

Our company has a special order process that requires screening of customer data before order release, and Anchanto OMS program support was helpful in this regard.

Cons

Korea team and Global IT team supported us in almost real time. There was no issue.

Review Source

LN

Louis N.  
Senior Ecommerce Manager  
Retail  
Used the software for: 1-2 years

### "Don't understand this field"

September 28, 2021

3.0

Neutral, but the standard answers given by CS is very annoying and has to escalate to key account manager to resolve that.

Pros

Inventory sharing across marketplaces

Cons

\- Pickup date is defaulted as tomorrow after RTS, which is a bad nono as user should be able to select the date for carrier to come (eg. Fri RTS, Pickup on Mon instead of Sat). - Super laggy during marketplace peak days, there's no way you can export new order report or do RTS in peak times due to laggy loading

Review Source

RF

Raghav F.  
Manager  
Wholesale  
Used the software for: 6-12 months

### "Laggy system, useless support team"

November 11, 2020

2.0

Pros

Good integrations and broad set of features. Works mostly fine

Cons

Super slow (they have not invested in bandwidth for the software), really useless support team who get nothing resolved on time. Server jams during peak sale period. All support team is based in India and no one takes responsibility for the query, it just keeps passing around from one person to another

Review Source

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## Related categories

[Inventory Control](https://www.capterra.com/inventory-control-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Order Management](https://www.capterra.com/order-management-software/)

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