--- title: "ipapi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ipapi Software - reviews, pricing plans, popular comparisons to other Location Intelligence products and more." source_url: "https://www.capterra.com/p/165222/ipapi/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ipapi Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ipapi ## What is ipapi? ipapi (IP Address Location & Geolocation API) by Kloudend, USA is secure, fast, built on AWS & trusted by Fortune 500. No Signup is required to get started. Find location (city, region, country, postal/zip, latitude, longitude) and other info (currency, timezone, languages) for an IP address (both IPv4 & IPv6). Supported formats are JSON, CSV, XML, YAML. Works with PHP, JavaScript, Node, Python, Java, Ruby, Go, C# and more. The bulk IP lookup service lets you perform batch queries for IP lookup. ## What is ipapi used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Location Intelligence](https://www.capterra.com/location-intelligence-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ipapi?[Manage this product listing](https://www.g2.com/products/ipapi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ipapi 4.6 (11) VS. [4.7 (269)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $12 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (11) Ease Of Use 4.6 (8,040) Value For Money 4.7 (9) Value For Money 4.6 (5,525) Customer Service 4.6 (11) Customer Service 4.7 (5,180) ## ipapi alternatives [4.5 (287)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,435)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [4.6 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [View all alternatives](https://www.capterra.com/p/165222/ipapi/alternatives/) ## FAQs about ipapi Overview ### Which roles and teams benefit most from ipapi? ipapi is most used by web developers, software engineers, and technical leaders who need IP geolocation data for location-aware applications, visitor localization, and API integrations. Operations and business leaders use it to inform regional workflows and customer experiences, while independent owners and trainers apply it in websites, client projects, and instructional environments. Answer based on 11 reviews Overview ### What company size and specific industries is ipapi built for? ipapi targets businesses in e-commerce, logistics, customer support, advertising, web design studios, travel and hospitality, location intelligence, and mapping. It is best suited for organizations of any size that need location-based data and IP lookup capabilities to support digital operations and customer-facing services. Features and Usability ### What are the key features of ipapi? ipapi offers API access, geolocation, and geographic maps for identifying visitor locations, along with access controls and permissions for managing usage. It also includes visitor tracking, pageview tracking, user interaction tracking, referral tracking, conversion tracking, and goal setting/tracking, plus search/filter, keyword tracking, campaign management, and multiple site management. Getting Started and Support ### What training and onboarding options does ipapi offer? ipapi provides live online sessions, documentation, and videos for team onboarding. Live online sessions support guided setup and Q&A, documentation offers written reference for configuration and usage, and videos give a visual format for reviewing key steps and product features at the team's own pace. Getting Started and Support ### What customer support options does ipapi offer? ipapi provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for setup and troubleshooting, but no reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 374 Location Intelligence reviews Capterra reviewers point to these as the most important features to look for in Location Intelligence software: - **Geocoding** (**69%** of reviewers rated this feature as critical) - **Data Mapping** (**51%**) - **Location Tracking** (**57%**) ipapi is positioned around IP-based location data capabilities that support use cases such as identifying visitor geography, enriching records with location details, and informing region-based analysis. These capabilities help businesses understand where users are connecting from, improve location-aware decision-making, and provide teams with context for routing, personalization, and reporting. Access Controls/Permissions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Geographic Maps 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visualize locations on a map Geolocation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address User Interaction Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor user activity through engagement methods Visitor Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track visitors and purpose of visits ipapi 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Keyword Tracking: Track and monitor a specific set of keywords - Referral Tracking: Log and store the source of contacts/leads - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - User Interaction Tracking: Monitor user activity through engagement methods - Visitor Tracking: Track visitors and purpose of visits --- Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.7 (9) Free Trial Free Version Basic $12.00 Per Feature,Per Month Value for money 4.7 (9) 4.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(0) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful WD Web Developer Web Developer Used the software for: I used a free trial ### "Easy to use and GREAT support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2022 Pros This API is incredibly useful for anyone trying to get quick location data, especially for customizing a web experience based on location. Ran into an issue and tried to troubleshoot myself for about 40 minutes before finally reaching out to support. I had expected it would be a day or two before receiving a response, but it was literally minutes and the issue was immediately resolved. Cons There was a small issue where my local development environment got flagged as suspicious activity. It was quickly resolved though! BD Business Developer Business Developer Used the software for: Less than 1 year ### "Positive Experience with Ipapi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Pros Very flexible services, affordable pricing, fast customer support and efficient help. It helped us with re-directions for the website Cons Everything was perfect. There is nothing to complain MA Manager Manager Used the software for: Less than 1 year ### "Terrible service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2021 The customer support is really bad. I have sent 4 emails and made 3 tickets with reply. Pros It does the job but there are cheaper options out there Cons The customer support is really bad. For the prices they charge, you would think you would get a reply when facing issues DE Developer Developer Used the software for: I used a free trial ### "Online IP Geolocation services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 Been an excellent experience. Customer support is top notch even with the free trial. Pros Tried this product with free trial. It definitely suites my dev needs. Was running into an issue with query limits and reached out to \[SENSITIVE CONTENT HIDDEN\] @ ipapi who quickly resolved my issue. It's an awesome service for me as previously I was using outdated command line tools to do the same job which did not lend itself well to running in isolated environments. IPAPI made all these problems go away and even provided support to me even with the free trial which you don't really see anymore these days (most companies want subscriptions/etc before helping you.) If you need reliable geolocation data for IP addresses, these folks win hands down. Cons Haven't found any problems yet that couldn't be resolved either on my own or with the help of IPAPI support. SE Self Self Used the software for: Less than 1 year ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2023 10/10 Pros The service they offer is exceptional. But even more so is their customer support. Rest assured that if you have a problem that they will fix it. Cons I guess just the error message I got in the first place. DO Director of Ops Director of Ops Used the software for: I used a free trial ### "Great support team and quick implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 We had some issues with the implementation, and the IPAPI team were incredible in helping us resolve them. The issues were 100% on our side, and the team worked to ensure that we could quickly solve it. Pros Very simple and has a free tier that is quickly able to be set up. The support team is incredible and are very helpful to try to get solved. Easy to implement API calls. Cons We had to do external development since our team needed to create an API that we were able to use. This is just an additional cost that needs to be noted. SE Software Engineer/Product Chief Technology Officer Software Engineer/Product Chief Technology Officer Used the software for: I used a free trial ### "IP Tracking Rating" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2022 Good so far, Since I only use the API feature, will research other features you are offering. 10/10 for the support! Pros It's been long enough in finding some hard code functions on different tech stacks, and most of them are not meeting my requirements. I'm happy to find this API for faster development. Cons none so far since I am using this software in a short time OW Owner Owner Used the software for: Less than 1 year ### "Perfect solution for up lookup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2021 Perfect. Pros Lots of information is available for the ip. Also when I had the slightest issue they were overly responsive and solved it immediately. Very rare for an API that gives 1000 calls/day for free. Cons Documentation. I wish there was a page that gave you more information about all the potential results. Like what are all the country codes? AP Artist Painter, Website developr Artist Painter, Website developr Used the software for: I used a free trial ### "ChapleArtI\_papi\_Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 Ipapi Api interface allow me to get the information needed to properly market my products. Pros Integration with my existing software. Easy to use. The excellent customer support, even for the free version Cons I can't expect more, from this product, it is the exactly fit, I was looking for. ED Executive Director, Integratinos Executive Director, Integratinos Used the software for: Less than 1 year ### "Accurate, fast, and excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2021 We need to identify OUS users so that we don't email them with information about drugs that are approved only the US. This tool is great for that, and again, their customer service is superlative. Pros I find that the accuracy of this product is excellent. Other IP lookups had errors, but IPAPI does not. I found it easy to use, and did its lookups very quickly. And the customer service is amazing - they are super responsive and helpful. I over estimated how many IP addresses I would be processing, and they are giving me a refund. Can't recommend them more highly. Cons If you're not using an API, you need to use an executable, which could cause problems in corporate environments that lock down external software usage. [View all Reviews](https://www.capterra.com/p/165222/ipapi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.