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Nobly

Nobly

3.9 (13)
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What is Nobly?

Nobly POS is the #1 customer-rated iPad Point of Sale for hospitality and top choice for renowned coffee shops, delis, restaurants and chains. Our product is available in the UK, US, Canada and 20+ other countries. Merchants use Nobly POS to manage inventory & staff, gather business insights with 30+ powerful reports, set up loyalty schemes, take credit card payments, integrate with accounting software and more.

Do you work for Nobly?Manage this profile page

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How much is Nobly?

Starting From:
Not provided by vendor
Per Month
  • Yes, has free trial
  • No free version

Nobly Features

What solutions does Nobly provide?

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Nobly Reviews

Showing 5 of 13 reviews
Overall
3.9
Ease of Use
4.3
Customer Service
3.8

Pros

  • The software is very easy to use. I love the interface of the software.

  • A very affordable and reliable POS system with minimal training required for a tech savvy person. As it is a app based system, loaded onto an iPad, it is super easy to get up and running.

  • Excellent from the start of the sales process, through implementation and now into support.

  • Ease of use for my team and great simple and in-depth reporting, very slick good looking hardware. Weird but customers comment all the time on how good it looks.

Cons

  • Everything & there customers service is terrible.

  • We use it on Ipads and it has been slow, there's been connection errors on really busy days.

  • You have to message them and wait for them to call you which often doesn’t happen. The clock in/out system is worse than pen and paper.

  • The back end office is somewhat confusing and hard to set up. If you have a lot of variations, this software is not for you.

Most Helpful Reviews for Nobly

Robin Charles A. avatar
Robin Charles A.
Catering services supervisor
Consumer Services
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Reviewer Source
Source: Capterra
February 22, 2018

"Wicked system! "

Pros: Ease of use for my team and great simple and in-depth reporting, very slick good looking hardware. Weird but customers comment all the time on how good it looks

Cons: Could do with a better way to export csv files as wont work on my devices and remote viewing but that's just my preference

Vendor Response

By Nobly on February 23, 2018
Hi Robin, Thanks for the great review! Glad o see what customer's love the iPad and hardware design! Exporting reports should work on any computer (desktop/laptop). I'll send you an email directly to discuss this and ensure that you can use all of our features! Let me know if there's anything else I can help you with! Thanks, Jonathan
Verified Reviewer
Consultant
Hospitality, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 4, 2018

"Affordable & fairly easy to use system"

Overall: Overall I am very happy with Nobly a few minor adjustments would vastly improve the usabiliaty.

Pros: A very affordable and reliable POS system with minimal training required for a tech savvy person. As it is a app based system, loaded onto an iPad, it is super easy to get up and running. The layout of the register screen is very standardised and can easily be adjusted. Waste and stock management can be controlled in the system, making it a perfect all in one soloution, that you can integrate your payment solution with.

Cons: Adding new products can be quiet time consuming when offering eat in and take away options as the price needs to be inserted twice for the different options. The back office can be accessed on an iPad, however is quiet temperamental and it feels that it I not fully optimised to work on this platform, which is a shame.

Nick B.
Managing Director
Hospitality, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
2.0
Reviewer Source
Source: Capterra
November 23, 2018

"Avoid!"

Overall: This is not a proper till system. If you are using a pen and paper, yes it may be better and it i May be suitable for a burger or festival bar type situation but for an actual restaurant/bar/pub/cafe it just does not work.

Pros: They offered a full refund, looks nice on iPad, but that’s it.

Cons: It struggles with 2 terminals and regularly does not sync meaning a waitress adds items to the bill but of the bill is printed from another terminal they do not appear and therefore the customer does not get charged. The printers and cash draw regularly don’t print/open for no apparent reason and sometimes it just decides to print tickets to different printers. The till system is full of bugs which when reported they say they can’t fix within 6 months. Supposed to be a support line but you just go one hold and after a minute it hangs up on you. You have to message them and wait for them to call you which often doesn’t happen. The clock in/out system is worse than pen and paper. You will not use this. Their reporting options are extremely basic even though you are sold on ‘whatever reports you need’. Their stock system seems extremely basic to the point I was told after purchase that it won’t really work for what I wanted it, which was just to find out how much of each product I’ve sold. Essentially I don’t think they have actually built the stock system yet, but are trying to sell it. It took 3 weeks to get this set up, only to have to send it back as it is useless for me.

Jonathan L.
President
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: SoftwareAdvice
November 21, 2018

"Nobly. A Noble Choice"

Pros: The product works really well is missing a few things but if you are looking for a good value for a great price this is the POS for you.

Cons: Customer support is not always the best. Your more likely to get a email response then you are toy get someone to pick up the phone. Also hope you are tech savvy because you will be figuring out a lot of the setup by yourself.

Elisabeth J. avatar
Elisabeth J.
Head of Sales and Marketing
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
March 26, 2018

"Excellent customer service "

Pros: Simple and easy to use. 5 mins training is enough for any member of staff and there back office is easy and informative.

Cons: It's addictive, can stop monitoring my takings ! In seriousness more intergarations would be good but the company seems to be progressing quickly so I expect more to come!