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Prey

Prey

4.9 (14)
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What is Prey?

Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. It's a service that protects over 8 million devices and their data every day, all around the world. We are experts at tracking, protecting and managing your work and play tech tools. And a proud team of people willing to support you.

Do you work for Prey?Claim this product profile
Device view
Device map view - Actions
Control zones - Geofences
Control Zone view
Automations

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How much is Prey?

Starting From:
Not provided by vendor
Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Customized pricing for Enterprises, and discounts for Schools & non-profit.

Prey Features

What solutions does Prey provide?

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Prey Reviews

Showing 5 of 14 reviews
Overall
4.9
Ease of Use
4.7
Customer Service
4.8

Pros

  • To be honest we really have never had to use it but we have successfully tested it multiple times.

  • Prey won't remove any other tracking software on your device but will sit on top of it, it's great as a second layer of protection for your device.

  • This software is free up to a certain amount of devices, and is absolutely brilliant. Cannot recommend this enough.

  • The user interface on the admin panel is super easy to use and easy to install on client machines. Great product for what it aims to do at a good price.

Cons

  • Essentially ensuring you get your piece of equipment back. In the event that it is stolen you can have the system set to do all this automatically if the device ever comes back online.

  • We were looking for a way to prevent any "Lost" device events from growing into bigger concerns.

  • During the initial setup you have to be connected to the internet when you log in and allow the software to connect to the cloud. This sometimes fails but will eventually work once you reinstall.

  • They thought it was malware or the company stealing their information or other random comments.

Most Helpful Reviews for Prey

Yadah K. avatar
Yadah K.
Business Owner, Trainer
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 30, 2018

"My pc has never felt so safe. "

Overall: Safety for my pc - I always know where it is and whether or not it's safe. Prompt emails and rapid response.

Pros: They let me know as soon as my pc has been offline for a certain amount if time - ensuring that I know whether or not my pc is safe. They notify me the second I'm online again, the whereabouts of my pc, etc - so I know I'd have full control of finding it again. I'm very impressed with the prompt response of the Prey team.

Cons: The sleek and modern branding may be too intimidating for some. I think marketing may be limited to pc-techs because no one else I know has heard of it...

Sean M.
IT Security Manager
Oil & Energy, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 23, 2020

"Prey Project a simple solution to a complex sensitive problem"

Overall: We were looking for a way to prevent any "Lost" device events from growing into bigger concerns. The installs are pretty easy and rarely have trouble connecting the software to the cloud. Once installed we can track where our laptops/tablets were last seen and get IP address/hardware information from them. If someone leave your company during this time of Covid Related Lockdowns it can be an issue forcing the device recovery process, but with Prey you can remotely wipe the device, turn on annoying unstoppable alarms, and lock out the device entirely. Essentially ensuring you get your piece of equipment back. In the event that it is stolen you can have the system set to do all this automatically if the device ever comes back online. You can also activate the camera so you can figure out more information as to where the device is and who has it. For instance you can figure out what coffee shop your salesperson left his laptop at.

Pros: The software is very set and forget, it automatically updates, has a standard whitelisting for your antivirus, and has never caused a False Flag incident for Symantec/Cylance. Once installed you link up to the server type in the username and password and your device is protected. To be honest we really have never had to use it but we have successfully tested it multiple times. There is an amusing alarm function where you can make the device in question loudly alert people around you and it lets you keep track of where your devices are/ what is on them/ get back some data/ and setup a "If it ever comes back online it automatically deletes the device". This was exactly what we wanted incase a laptop is ever lost or is not returned in a timely manner.

Cons: During the initial setup you have to be connected to the internet when you log in and allow the software to connect to the cloud. This sometimes fails but will eventually work once you reinstall. Also you have to install .net 3.5 before hand which can sometimes turn a 5 minute install into a wait while .net installs.

Reasons for Choosing Prey: The price was right and it seemed to be the easiest to configure. I am happy with how it turned out as the whole process has protected us and helped us keep track of everything at a fraction of the cost shown by other options. Some of the other ones were more robust, and some even installed a custom BIOS lockout but their price points were skewed much higher and no matter what program you have if the device is never turned on and connected to the internet you cant do anything. Bitlocker your devices!
Verified Reviewer
PhD Student
Higher Education, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 5, 2019

"Discreet tracking software"

Pros: This location tracking software can be used on top of existing OS support (e.g. Find My Mac / iPhone), for a secondary way of locating stolen devices. Since it is less well known and more discreet than the built-in solution, the hope is that it is more likely to go unnoticed.

Cons: At some point, the software update system was broken and one of my devices' tracking stopped working. I was only notified after a few days by e-mail that my device had not checked in with Prey's servers for a while, which prompted me to look into it. During that interval, the device was not protected.

Kathryn N. avatar
Kathryn N.
Technology and Training Manager
Veterinary, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 19, 2018

"Prey helps us keep our laptops safe"

Overall: We started using it to track our tablets and laptops after one was stolen. We love that it is stealthy, and it really gives us peace of mind since we can keep tabs on our expensive computers at all times.

Pros: Prey is stealthy (users don't even know it is installed) and it is super easy to install and setup. You can set your own boundary zone so it only alerts you if a device leaves the zone you set.

Cons: Prey only tracks the devices when they are connected to wifi, but this is really a minor issue since that is basically how any tracking software works. We really don't have any complaints!

Francisco Javier R. avatar
Francisco Javier R.
Subgerente de Soporte Mecánico
Industrial Automation, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
2.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 7, 2019

"The best protection for non "fruit" users"

Overall: Just make sure that the app is activated, and leave the rest to the prey

Pros: You can manage and check all your devices with this software, it's also integrated with chilean police so it's your best chance to recover any stolen device (laptop, mobile, etc)

Cons: Make sure that the app is activated and has the required permissions, if you forgot something it's like not having prey