# Prey Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Prey Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more.

Source: https://www.capterra.com/p/165239/Prey/pricing

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# 

 Prey Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Prey

## What is Prey?

Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. It's a service that protects over 8 million devices and their data every day, all around the world. We are experts at tracking, protecting and managing your work and play tech tools. And a proud team of people willing to support you.

## What is Prey used for?

[Cybersecurity](https://www.capterra.com/cybersecurity-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Prey?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.preyproject.com/&name=Prey)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prey

4.9 (13)

VS.

[4.5 (241)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting Price

Contact vendor

Starting Price

$395

Other, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

4.5 (2,512)

Value For Money

4.9 (9)

Value For Money

4.6 (1,792)

Customer Service

4.8 (6)

Customer Service

4.7 (1,456)

## Prey alternatives

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (337)](https://www.capterra.com/p/233248/Hoxhunt/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165239/Prey/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Authentication

Verify the identity of users/devices to enable secure access

Data Security

Protect sensitive data for digital privacy

Prey 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Protect sensitive data for digital privacy

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Active monitoring of systems, applications, or networks

At least a username and password is required to access the system

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Features

4.8 (13)

4.8

Based on 13 reviews

## Pricing

Value for money

4.9 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.9

Based on 13 reviews

Filter by rating

5(12)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

Juan Pablo D.

Director

Graphic Design

### "Una de las mejores opciones para monitoreo a nivel empresarial"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 12, 2022

En nuestra empresa y especialmente por a pandemia permitimos que los trabajadores se lleven los equipos par atrabajar desde su casa, pero en determinados momentos las usan fuera de casa y en varias oprtunidades las han extraviado.

Pros

La posibilidad de monitorear y recuperar equipos de forma remota, sin que el usuario se de cuenta que está siendo monitoreado. Ahora la plataforma permite ir sumando licencias de una en una y ya no solo por paquetes de cuentas como antes.

Cons

Muchas veces al actualizar el software los equipos que tienen una verisón anterior dejan de ser protegidos, ya que lo ideal sería que se actualicen remotamente y de forma automática lo que todavía no es posible.

Alternatives considered

[Teramind](https://www.capterra.com/p/172645/Teramind/)

Reasons for choosing Prey

Por el precio, ya que Prey ofrecia paquetes de varios equipos a un precio muy competitivo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vincent Po B.

Managing Director & Global Chief Marketing & Technology Officer

Information Services

### "A great tool to track devices"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 12, 2021

Overall pretty happy with the app, it's easy to use and manage and provides added security for my devices.

Pros

I've been on the free plan, but it works great in tracking my devices and locking them down if necessary. It's easy to use and monitor your devices in their web app. Their pricing plans are pretty reasonable if you need to upgrade to tracking/managing more than 3 devices.

Cons

Can't think of anything really. Their free plan only includes 3 devices but that's fair enough. If you use it for personal use, that's usually enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sean M.

IT Security Manager

Utilities

### "Prey Project a simple solution to a complex sensitive problem"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2020

We were looking for a way to prevent any "Lost" device events from growing into bigger concerns. The installs are pretty easy and rarely have trouble connecting the software to the cloud. Once installed we can track where our laptops/tablets were last seen and get IP address/hardware information from them. If someone leave your company during this time of Covid Related Lockdowns it can be an issue forcing the device recovery process, but with Prey you can remotely wipe the device, turn on annoying unstoppable alarms, and lock out the device entirely. Essentially ensuring you get your piece of equipment back. In the event that it is stolen you can have the system set to do all this automatically if the device ever comes back online. You can also activate the camera so you can figure out more information as to where the device is and who has it. For instance you can figure out what coffee shop your salesperson left his laptop at.

Pros

The software is very set and forget, it automatically updates, has a standard whitelisting for your antivirus, and has never caused a False Flag incident for Symantec/Cylance. Once installed you link up to the server type in the username and password and your device is protected. To be honest we really have never had to use it but we have successfully tested it multiple times. There is an amusing alarm function where you can make the device in question loudly alert people around you and it lets you keep track of where your devices are/ what is on them/ get back some data/ and setup a "If it ever comes back online it automatically deletes the device". This was exactly what we wanted incase a laptop is ever lost or is not returned in a timely manner.

Cons

During the initial setup you have to be connected to the internet when you log in and allow the software to connect to the cloud. This sometimes fails but will eventually work once you reinstall. Also you have to install .net 3.5 before hand which can sometimes turn a 5 minute install into a wait while .net installs.

Reasons for choosing Prey

The price was right and it seemed to be the easiest to configure. I am happy with how it turned out as the whole process has protected us and helped us keep track of everything at a fraction of the cost shown by other options. Some of the other ones were more robust, and some even installed a custom BIOS lockout but their price points were skewed much higher and no matter what program you have if the device is never turned on and connected to the internet you cant do anything. Bitlocker your devices!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Developer

Information Technology and Services

### "Find what's lost, never again lose any device"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 10, 2019

Prey is a great tool I install as soon as I get a new device, it helps you to recover your lost device and make the thieves think twice the next time they want to put their hands over your stuff.

Pros

Prey hides on your computer or phone so nobody that has stolen it knows that you know where are they, even myself I had to try reinstalling it because I couldn't remember if it was installed or not. Prey won't remove any other tracking software on your device but will sit on top of it, it's great as a second layer of protection for your device. Prey will notify me if a device hasn't been online recently so I can check if my device is safe or not. I tried send messages and ringing the alarm and if I was a thief I would be truly ashamed after that shows off in a public place, you can't reduce the volume once the alarm is ringing!

Cons

I had issues using Prey on an old Android 5.0 phone, apparently, the app couldn't connect to Prey servers. Maybe it was a temporary issue, I can't be sure since I don't use that phone anymore. Overall Prey is a great software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Francisco Javier R.

Subgerente de Soporte Mecánico

Industrial Automation

### "The best protection for non "fruit" users"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 7, 2019

Just make sure that the app is activated, and leave the rest to the prey

Pros

You can manage and check all your devices with this software, it's also integrated with chilean police so it's your best chance to recover any stolen device (laptop, mobile, etc)

Cons

Make sure that the app is activated and has the required permissions, if you forgot something it's like not having prey

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

James O.

Senior Planning Officer

Real Estate

### "This is an incredible piece of software which I install on every phone and laptop I own"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 31, 2019

Pros

This software is free up to a certain amount of devices, and is absolutely brilliant. Cannot recommend this enough!

Cons

I honestly cannot complain. The software is free up to a certain amount of devices, and you cannot blame Prey for charging a fee if you want more. The amount of devices they allow you to use it on for free is perfect for most individuals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Max P.

Manager, Professional Services & IT

Computer Software

### "Excellent, Great Value Way to Geo-Track Assets"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2019

The company that I work at needed a way to track assets and wipe or take action if the asset was ever stolen. This tool came in handy twice where the laptop stolen was seen later and another time when its geo locating was given to police in police report. The user interface on the admin panel is super easy to use and easy to install on client machines. Great product for what it aims to do at a good price.

Pros

Prey is a great value. Very low pricing. Provides excellent asset tracking and basic admin tools like wiping remote computer when it comes online.

Cons

Almost half of the users with Prey on their asset made a comment about not trusting a program on their machine named Prey. They thought it was malware or the company stealing their information or other random comments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

PhD Student

Higher Education

### "Discreet tracking software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 5, 2019

Pros

This location tracking software can be used on top of existing OS support (e.g. Find My Mac / iPhone), for a secondary way of locating stolen devices. Since it is less well known and more discreet than the built-in solution, the hope is that it is more likely to go unnoticed.

Cons

At some point, the software update system was broken and one of my devices' tracking stopped working. I was only notified after a few days by e-mail that my device had not checked in with Prey's servers for a while, which prompted me to look into it. During that interval, the device was not protected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nathaniel F.

IT Technician

Hospitality

### "Peace of Mind For My Laptop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 21, 2019

Pros

I really enjoy that its not visible to the naked eye when using the laptop. I had a previous laptop stolen and everything was removed. This would have been nice to have before hand. Being able to jump online to see the status of my PCs location is a very nice simple feature to have.

Cons

I wish more features were available. It is works great with the features it has

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kathryn N.

Technology and Training Manager

Veterinary

### "Prey helps us keep our laptops safe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 19, 2018

We started using it to track our tablets and laptops after one was stolen. We love that it is stealthy, and it really gives us peace of mind since we can keep tabs on our expensive computers at all times.

Pros

Prey is stealthy (users don't even know it is installed) and it is super easy to install and setup. You can set your own boundary zone so it only alerts you if a device leaves the zone you set.

Cons

Prey only tracks the devices when they are connected to wifi, but this is really a minor issue since that is basically how any tracking software works. We really don't have any complaints!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165239/Prey/reviews/)

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