Who Uses This Software?

Hello Vera's AI customer service is designed to scale to serve all B2C companeis; from small ecommerce copanies to massive Telcos and Financial firms.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Switi
  • www.hellovera.ai/
  • Founded 2016
  • United States

About Hello Vera

Hello Vera offers the best multichannel, multi-language, front line AI customer service on the market. With the industry's highest deflection rates, Hello Vera's artificial intelligence technology drastically reduces the cost of customer support while improving response times and brand perception. Vera integrates with dozens of systems including Salesforce, Twitter, Facebook, and Zendesk.


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Hello Vera Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

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