Who Uses This Software?

Business Owners, HR managers.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Employment Hero
  • www.employmenthero.com
  • Founded 2014
  • Australia

About Employment Hero

As Australias only fully integrated cloud HR system with integrated payroll and tons of employee benefits, Employment Hero makes managing employment easy. Designed for businesses of all sizes, it delivers all the tools that you need manage employment from hire to retire. From paperless onboarding, through to employment contracts & policy templates developed by employment lawyers, you can rest assured that your business remains compliant.


Employment Hero Features

  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms

Employment Hero Reviews Recently Reviewed!

Easy to use on the day to day

Nov 19, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: * Easy to use
* It improved a lot in the last year.
* No need to fill forms for the Tax declaration
* Paperless

Cons: * The custom reports need to improve. Now we have the option to hide the people who were terminated but still appearing the ones who resigned, etc.
* Some settings are not straightforward

Overall: It's paperless and easy to use. We can onboard and offboard employees faster.

EH has provided an excellent system that has a value proposition which rivals the largest HRIS's

Oct 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use and roll out has been fantastic. The cloud based system doesn't require dedicated IT resources and can managed and rolled out by anyone.

The paperless onboarding/contract signing is fantastic!

Cons: To upload and edit HR documents requires mark up and emailing to the support team.

Onboarding doesnt force the staff member to fill out all relevant personal data fields.

Onboarding module doesnt apply to contractors thus I have to add them through the employee side (whilst stipulating that they are a contractor).

Overall: Paperless onboarding!

Certificates/compliance reviews!

Very neat design and very user-friendly

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The look of the site makes it very user-friendly. Customer service is always good and people are always willing to help out.

Cons: Ability to run your own reports would be great. Would make it easier rather than having to wait on EH to run certain reports.

Overall: Makes my job a lot easier using this software. Payroll, leave submissions are all a much smoother process now.

Managing people is hard, EH makes it a little easier.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity in the cloud, connecting the company with the employees and informing the managers.

As an exec being able to access contracts in real time, without a request via a person enables me to explore opportunities quicker.

Cons: Some obvious features still to evolve. Being able to generate lists of Employees with Annual Salaries, or Employees and their Notice periods. No doubt it will come.

Lacks the ability to give admin access over groups.

NZ next, please?

well thought out and easy to use software. It minimises the time I spend worrying about data entry a

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: the simplicity it brings to my payroll. I can spend more time on quoting and customer service rather than having to worry about HR

Cons: That it isn't an all in one software. it would be better if invoices could be created all from the same software too

Early days in the use of this application for our business, it is simple, navigable.

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and good client backup.
Easy learn and adaptable.
HR Simplified with in built forms for ease of access
Integration was simple, with simple tutorial and great downloadable information to follow.

Cons: Like anything, practice makes perfect - I need the practice :)
Tutorial is hard to hear at times.
The forms need more adaptability - unable to change sections can delete but not remove just partial sections to suit - Is this user issue or just teething problem.

Overall: HR made easier for me, as a 1 person office - being all to everything at times is a struggle. A tool to assist in the running of daily staff requirements can only be a great thing. Compliance can be at your fingertips, anything that brings a bit of balance into your role as the HR, Payroll and 99 other jobs can only be a great thing.

Easy to use

Aug 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Contains the features that we need to keep employee records, especially the filing of leave. We are struggling to manually keep employee leaves until we got this database, really a huge help for me.

Cons: The set up of payslip is a bit complicated, we are not able to use it as we cannot figure out the proper way of using it. Also we are not sure how secured it is to use.

Overall: Organised records and data

An exceptional and seamless experience

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Streamlined HR on boarding and processing with great reporting features.
Most importantly is a team of people who listen to your feedback and make the changes required.

Cons: Employment hero is a work in progress and like many programs, has its little faults.
The team is constantly working hard to work through these and deliver an unrivaled product.

Overall: Speed, efficiency, report, control, support and leading edge technology thats constantly improving

Recently implemented Employment Hero and it was a dream. Love the easy integration!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I was really impressed with how easy and seamless it is to sync with our current payroll software. Really quick and simple to import information and to load documents. Very user friendly from an admin perspective as well as for employees to load data and enter leave requests. I love this system!

Overall: Works beautifully for storing employee documents and the functionality is awesome for everything from onboarding to entering a leave request.

Employment Hero has been a platform that has taken hours off my daily work load

Aug 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Using Employment Hero to track my staff's qualifications, certificates and rostering, this platform allow me to be secure in knowing that my staff meet compliance standards

Cons: Our business is slightly different to the norm of organisations using this platform with our staff doing over night shift work and a number of staff being casual there is some gaps in the rostering and time sheet features.

I am very happy with Employment Hero, it does everything I need and it is easy to use.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use, and how it is laid out would be what I like most about the software. Also that it integrates with my accounting software.

Cons: For what I needed it for, there isn't really much I don't like. Probably the only thing would be that there are fields in Employment Hero that I had to manual enter because it is not captured in my accounting software, which is more of a problem with the accounting software.

Overall: It has streamlined my HR processes and it ensures that all employees must read and acknowledge the polices in place.

I receive my payslip through Employment Hero

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I find the system very easy to use. Whenever I had a question or forgot my password the response was immediate.

Cons: Until now I haven't experienced anything I didn't like about the software. They have a good overview.

Overall: I can get discounts on products and services and I know my payslips stored in a save and easily accessible spot.

Working with Employment Hero is a breeze!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very user friendly and intuitive software - the best on the market- all HR records are in one place and I can easily run reports, update and manage the workforce. Having Employment Hero has saved us (payroll & HR) a lot of time.

Cons: Some features - such as performance reviews - could be slightly improved, but the price makes up for that.

Overall: - Great software for small -medium sized businesses

It has been a complete game changer for us

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Going paperless is excellent. It streamlined the number of documents that we had to send out to new starters & reduced error as it put it in the hands of the staff to input their personal info. The team based customization for the On-Boarding Checklist with notifications is a life saver.

Cons: It is missing an equivalent Off-Boarding process at the moment but I believe that is in the works.

Overall: It has made On-Boarding and HR management 1000 times easier

Great customer service, easy to use product

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to upload policies, HR documents and the system tracks the completion/acknowledgment for you in a fast and simple way. The people behind the customer service are responsive and helpful so it's not just "software as a service"..you get great support too.

Cons: It does everything it says it does well. The way people can sign documents on their phones/tablets/computers is a little inaccurate (turns your signature into more of a scribble) which should be improved, but that's mostly cosmetic.

Overall: Everything about Employment Hero is easy to use and easy to understand. Has helped our organisation do paperless with HR and track/control more with less effort (better than our previous system combination of software/files/folers).

Software adds value, good relative to competitors. I think there is lots of scope for enhancements

Jul 02, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
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Pros: Employees entering their own data direct into system so there is no admin required to process it. Also like the automatic interface to MYOB.

Cons: Screens take a while to load and more click throughs are required than seem necessary at times. Making edits to employment contexts or policies seems a bit clunky - ideally want this to be something that can be done at the business end. I also find that I am asked for feedback far too frequently!

Overall: Better data storage as EH ensures it is all stored in one place. Also, less time/coat on HR administration as the system makes it straightforward.

Good

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The training has some good videos available. Customer support was good once they got back to me.

Cons: I found the lengthy setup process frustrating. It's not a one step process. Customer support took a while to get back to me with set up issues.

Great Functionality & Content, Easy to use

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Full functionality, allows us to do everything we need. Onboarding and Induction is incredibly simple, love the fact that the system chases employees for missing details rather than a person. The depth of content and library of HR resources is amazing.

Cons: Probably the implementation could be better but once you're set up its a dream

Overall: I have 25 employees and a Financial Controller who was bugging me to replace our outsourced HR service with a full time HR assistant. We explored various options and Employment Hero has improved our HR function and my FC spends LESS time on HR than when she had to deal with the outsourced provider.

Recommendations to other buyers: Get the premium version, its a small price to pay for the additional functionality.

Easy to use, integrates with Xero.

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a big fan of the interface. The Dashboard let's you see all notifications and pings you emails of anything that is outstanding or coming up - really help you keep on top of things.

On-boarding is a dream as well, takes about 2 minutes.