Field Complete

Field Complete

5 / 5 8 reviews

Who Uses This Software?

Any Service Industry Company


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Field Complete
  • www.fieldcomplete.com/
  • Founded 2014
  • United States

About Field Complete

FieldComplete is the Leader in operational and CRM Software, an all-in-one solution that gives you complete control over your business with unrivaled automation tools and an easy-to-manage and customizable platform. Our software was created with the support of clients, office personnel, technicians, and contractors in the field who offered real-time feedback that was used to shape the software to best fit each need.


Field Complete Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Field Complete Reviews Recently Reviewed!

I have only started using Field Complete recently and I'm amazed. Great Program!!

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Submitting Invoice's, etc. directly to the customer via email is a great feature. And having the option with one check, all pictures, etc are also sent along with invoice to customer

Cons: Searching Property Addresses, WO's and/or Job ID#'s could be more user friendly. Cannot directly delete uploaded documents. Only have the option to uncheck the document.

Would not be able to run our company without it anymore!!

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the features and ease of just scheduling work to our technicians wherever and whenever without having to drive to the office to do it! Being able to track our technicians times and updates live.

Cons: So far I have not had any problems or issues--It would be awesome to have an "update" feature where we can send an update to the client by simply forwarding current pictures--Aside from anything else--I have not had one complaint or issue!! Love it!

Overall: I cannot begin to explain the benefits of using the software, but in a few simple words. It has changed how we function as a company!

Easily navigatable and usable for any user if they just use the features.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can get everything we need if users utilize the program effectively. Use of pictures, chats, and information in the work orders is easy to find with the job id or the work order number.

Cons: Miscommunication. Sometimes our techs aren't too clear with the grammar which makes it hard to proceed.

Constantly improving user-friendly software. Great help in managing and tracking field activities.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User-friendly, flexible, can be adjusted to different business needs, helps track technician and arrange itineraries effectively, has variety of features to smooth workflow

Cons: There's no such thing as a bug-free App, mediocre design, Wish it head real-time gps tracking feature.

Great

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.

Cons: Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.

Amazed at what the software can actually do!!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Field Complete is engaging and easy to use/navigate.
It is easy to create a fancy application but if it does not fulfill the requirements that the end users are looking for, then all of these bells and whistles are for nothing. The best design and development teams have understood the importance of creating systems that are both engaging and easy to use. And that's ideally what the creators of Field Complete have brought to us.

Cons: Posting payments/accounts receivable
Synchronizing with Quick books
Could be more "SEARCH" Friendly

Vendor Response

by Field Complete on August 17, 2017

Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.

Outstanding tool to optimize operations for any size of the business!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to use;
- functionality;
- completeness. Calendar, data storage, notifications, communication via messenger inside of the software, geo services and many more.

Cons: - it doesn't run business on it's own without me being involved ;) waiting for an updated version to be released with this bug being addressed))

Vendor Response

by Field Complete on August 17, 2017

Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.

The app is very simple to use and makes dispatching so easy

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to see each tech and their progress on completions throughout the day. I love the messaging feature to be able to communicate with them directly through the app.

Vendor Response

by Field Complete on August 17, 2017

Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.