# Mr Task Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Mr Task the right Scheduling solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165269/Field-Complete/reviews

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Mr Task

5 (21)

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Last updated May 14th, 2026

# Reviews of Mr Task

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

av

aldo v

Maintenance dispatcherReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“It is good software but they need to be updated, especially because technicians always have difficulties finding WO and they can't see pictures or send us messages.“

July 1, 2023

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jimmy A.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Made us more productive overnight "

March 24, 2024

5.0

Pros

We got through the learning curve almost immediately. I was surprised how quickly we started using at a high scale.

Cons

I would have loved another integration, maybe accounting software

Review Source

aV

aldo V.  
Maintenance dispatcher  
Real Estate  
Used the software for: 1-2 years

### "Good software for employee or technician scheduling"

July 1, 2023

4.0

It is good software but they need to be updated, especially because technicians always have difficulties finding WO and they can't see pictures or send us messages.

Pros

that if we assign work orders to techs sometimes they can't see the jobs and they always have difficulties finding them.

Cons

that is very easy to use it but complicated for the employees or the technicians

Review Source

RG

Ruben G.  
Service Director  
Consumer Services  
Used the software for: 2+ years

### "Great service "

October 26, 2023

5.0

Great no issues , The dispatch team was very helpful And the support team is impeccable

Pros

How simple it is and how extreme lines the entire scheduling and job management process for our company

Cons

That this product wasnt released out sooner

Review Source

SP

Sidney P.  
Turns and Maintenance Manager  
Construction  
Used the software for: 2+ years

### "Field Complete Review"

June 29, 2023

5.0

I have been using Field Complete for over 5 years. Truly a great tool for tracking our work orders and techs in the field.

Pros

Able to track my tech's daily schedule and routes, all communication can be handled through the app, estimate submission, photos, etc. I like that everything is in one place and I don't have to worry about emails, text messages, or excel to track our work.

Cons

The reporting takes some getting used to

Review Source

YG

Yesenia G.  
Estimator  
Construction  
Used the software for: 1-2 years

### "FC review"

June 29, 2023

5.0

it's the best software i've worked with

Pros

how friendly the software is and the speed of its tools

Cons

we have 2 areas working with FC and when we assign the other area a job, FC kinda breaks and we cannot make any update without them doing it first or we'd have to do everything again

Review Source

TY

Taylor Y.  
Vice President  
Construction  
Used the software for: Less than 6 months

### "Lanier Home Restoration"

July 7, 2023

5.0

Very positive

Pros

The ability to run Reports of many different aspects in real time and top quality Customer Service

Cons

Learning curve on interface; the learning curve takes some time to get used to but once you learn it is very user friendly

Review Source

CB

Christina B.  
Dispatcher  
Individual & Family Services  
Used the software for: Less than 6 months

### "Field Complete Review "

March 31, 2023

5.0

My experience I would say has been great I have no complain. They made the app very easy and understandable. I would recommend this to different business to use. There are always there to answer my question and concerns.

Pros

What I like about field complete is that they have very detailed video to help users understand their products better. Also their representative are always there to help when you call or email them.

Cons

the least favorite part about field complete is that I can't delete certain things I have to contact my representative to do it for me.

Reason for choosing Mr Task

They have great price also great customer service and also, they have a very informative app to help you.

Review Source

NW

Nadia W.  
accountant  
  
Used the software for: 2+ years

### "Great"

August 17, 2017

5.0

Pros

Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.

Cons

Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.

Review Source

SG

Selene G.  
General manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Overall fantastic "

October 4, 2023

5.0

It has been very helpful and easy to use

Pros

Allows me to manage everything from 1 platform instead of the old messy way

Cons

I think it has everything I need to run the business, looking forward to seeing more features

Review Source

YB

Yuriy B.  
Director of operations  
Construction  
Used the software for: 2+ years

### "Outstanding tool to optimize operations for any size of the business!"

August 17, 2017

5.0

Pros

\- easy to use; - functionality; - completeness. Calendar, data storage, notifications, communication via messenger inside of the software, geo services and many more.

Cons

\- it doesn't run business on it's own without me being involved ;) waiting for an updated version to be released with this bug being addressed))

Review Source

Response from Mr Task

August 17, 2017

Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.

BH

Brittany H.  
Client Relations manager  
Construction  
Used the software for: 1-2 years

### "Ready to improve efficiency?"

December 12, 2019

5.0

At US Legacy we us Field Complete to schedule our technicians t fulfill work orders. Field Complete is very user friendly and takes no time at all to learn the software! It provides easy, recorded conversation between you and your technician.

Pros

I love the ease of use. i am able to see schedule my contractors, track their progress, and map out their route for the day.

Cons

I have no cons. I only have great things to say about this product.

Review Source

ND

Nikolay D.  
Executive Managing Partner  
Construction  
Used the software for: 1-2 years

### "Would not be able to run our company without it anymore!! "

August 23, 2017

5.0

I cannot begin to explain the benefits of using the software, but in a few simple words. It has changed how we function as a company!

Pros

I love the features and ease of just scheduling work to our technicians wherever and whenever without having to drive to the office to do it! Being able to track our technicians times and updates live.

Cons

So far I have not had any problems or issues--It would be awesome to have an "update" feature where we can send an update to the client by simply forwarding current pictures--Aside from anything else--I have not had one complaint or issue!! Love it!

Review Source

DC

Daniela C.  
Case management  
Consumer Services  
Used the software for: 6-12 months

### "Happy consumer"

March 18, 2024

5.0

Pros

User-friendly, great for organizing jobs and keeping track of work orders,

Cons

Lack of integration to be able to link to other softwares, other than quickbooks.

Review Source

ES

Efrem S.  
Technician  
Accounting  
Used the software for: Less than 6 months

### "Appliance repair"

July 8, 2023

5.0

Good

Pros

Easy to use scheduling and dispatching works great

Cons

Nothing it’s good gets better and better every update

Review Source

CV

Cynthia V.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "100% recommended!"

June 30, 2023

5.0

Pros

It is very easy to learn, the sales team helped me understand every feature I needed, everything has been excellent so far!

Cons

I don’t have anything to answer this question

Review Source

JT

Joann T.  
Accounts Receivable  
  
Used the software for: 6-12 months

### "I have only started using Field Complete recently and I'm amazed. Great Program!!"

August 24, 2017

5.0

Pros

Submitting Invoice's, etc. directly to the customer via email is a great feature. And having the option with one check, all pictures, etc are also sent along with invoice to customer

Cons

Searching Property Addresses, WO's and/or Job ID#'s could be more user friendly. Cannot directly delete uploaded documents. Only have the option to uncheck the document.

Review Source

LJ

LaTassie J.  
Lead dispatcher  
  
Used the software for: 1-2 years

### "The app is very simple to use and makes dispatching so easy"

August 17, 2017

5.0

Pros

The ability to see each tech and their progress on completions throughout the day. I love the messaging feature to be able to communicate with them directly through the app.

Review Source

Response from Mr Task

August 17, 2017

Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.

MR

Melanie R.  
Dispatcher  
Utilities  
Used the software for: 6-12 months

### "Review"

July 10, 2023

5.0

Pros

Easy scheduling process and it makes it easy to see a technicians route for the day.

Cons

A little bit glitchy at times but it’s okay

Review Source

BP

Bohdan P.  
Dispatch  
  
Used the software for: 6-12 months

### "Constantly improving user-friendly software. Great help in managing and tracking field activities."

August 18, 2017

5.0

Pros

User-friendly, flexible, can be adjusted to different business needs, helps track technician and arrange itineraries effectively, has variety of features to smooth workflow

Cons

There's no such thing as a bug-free App, mediocre design, Wish it head real-time gps tracking feature.

Review Source

AF

Alejandra F.  
Owner  
Insurance  
Used the software for: I used a free trial

### "Recomendation"

October 4, 2023

5.0

Field Complete is a great software to run my business. It has everything needed in order to eliminate multiple softwares

Pros

The product is easy to use, they have a great team that works on support the costumers

Cons

At the beginning what kind of difficult to use but I got support

Reason for choosing Mr Task

The costumer service team

Review Source

JA

Jeff A.  
Maintenance  
Construction  
Used the software for: Less than 6 months

### "Easily navigatable and usable for any user if they just use the features."

August 18, 2017

5.0

Pros

We can get everything we need if users utilize the program effectively. Use of pictures, chats, and information in the work orders is easy to find with the job id or the work order number.

Cons

Miscommunication. Sometimes our techs aren't too clear with the grammar which makes it hard to proceed.

Review Source

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