Basic
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Pros
"Hubworks not suitable software for FDC"
Overall: terrible. frustrating. polite but unhelpful.
Pros: prior to the CCSS transition on July 2 2018 the software was smooth and easy to use. they have failed to upgrade to the new CCSS requirements.
Cons: Following CCSS upgrade software is unable to process parent payments, does not enrol children directly from online enrolment form, requiring double data entry (defeats the idea of online enrolment if you have to enter the data manually) and customer service very poor. escalations team unable to provide clear responses and insist things are working and when pushed they say that they have no plans to fix issues. a terrible waste of time and money - do not purchase this software.