Who Uses This Software?

NetSuite is ideal for small to midsize businesses.


Average Ratings

79 Reviews
  • 4 / 5
    Overall
  • 3.9 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • NetSuite
  • www.netsuite.com
  • Founded 1998
  • United States

About NetSuite

NetSuite Donation Management enables you to automate membership billing, establish flexible billing and payment schedules and manage all transactions and routings with a single solution. Accept and process donations online, automate recurring donation schedules and standardize your donation processes.


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NetSuite Features

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

NetSuite Reviews Recently Reviewed!

Pricey Solution

Oct 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: NetSuite can be customized, is cloud-based, and gets the job done. Was a step up for us from Quick Books.

Cons: For our needs, it is overkill. The interface isn't the most intuitive and looks outdated. I wish we had stayed with Quick Books.

655dd99c9994932d0a8db8b13b853e39

Lacking Integration with PSA Tool

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Cloud Based tool with the ability to customize areas to meet your needs. Home page dashboards allow for direct visibility to the things you care most about.

Cons: Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.

Overall: Cloud based product that was accessible anywhere with internet and it allowed us to reduce our internal hardware footprint.

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Very power tracking tool for all parts of the business

Oct 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can connect just about everything with NetSuite and track all of your primary metrics in one place. You can build dashboards and reports on-the-fly to visualize your data.

Cons: There is definitely a learning curve with this tool. As with anything powerful, it can often feel overly complex or even cumbersome.

Overall: Ability to track multiple aspects of the business in one place. You can build reports and dashboards as needed.

Netsuite ERP

Oct 05, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: ERP cloud based, very complete software, it is a lot more cheaper than the oracle solution, you can access the software from any device even from cell phones. you can use it for all your company from sales to shipping all the cicle, you can evan control your manufacturing , purchase orders, inventory, etc. one of the best and completes ERP on the market

Cons: even it is cheaper than oracle enterprise it is still a lot expensive for small companies , even the price for every user is not that expensive but the implementation cost is very very high

A versatile software can help you

Oct 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The systems are easy to create items items by serial items for purchase or sales Reports for the inventory and evaluation adjust inventory transfer inventory

Cons: The setup needs to be clear from the beginning of the system. and set up the privileges for the user role are not easy.

Easy to use, helps get our products online quickly

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly, user specific for a company with different departments with varied functions. It's helpful to make sure that the interface functions best for the department using it, and the way it can be transformed for different purposes is astounding.

Cons: Could be more condensed to increase prime user experience. Often I feel like I have too many choices or get lost in a dropdown menu.

Netsuite is a strong platform with several integrations that manage small to big business

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The tool have several integrations with different systems like payment methods, warehouse organisation, shipping methods.
The structure of scripts and workflows let you manage the system accordingly with your needs.

Cons: The support is something that I believe that could be an improvement. Sometimes you have to explain the same thing several times and the response is not what you expected. The quality is good, but it is a gap that could be better.

Overall: We are new in the system, but in 1 year we were able to launch 2 websites, one in CA and one in US. Our sales are increasing as our visibility in the market.

Netsuite is one of those systems where you have a love and hate relationship.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The quoting system is a really simple and easy feature. It easily lists all the information needed such as items, prices, terms, and etc. It is pretty easy to run reports on too.

Cons: Trying to troubleshoot an issue or getting a hold of their support is really strenuous. In order to submit a ticket with them, you need to login via browser. If Netsuite is unable to be accessed via browser due to system down or other issues, you are basically out of luck.

Overall: The ability to create customized reports based on the connecting feature of Netsuite.

Great Software

Sep 20, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall its a good program, and I do enjoy using it in my company.

Pros: Netsuite has many functions to make any business run easily and smoothly. This program is very user friendly.

Cons: Since there are so many tools you can use with Netsuite, it can get a little confusing to set up you Netsuite the way you want it. There are many different options to customize your homepage which can get a little tedious.

Does what it needs to do, but not always easily

Sep 14, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Netsuite does a good job organizing time entry across an enterprise level business. I'm only familiar with the front end, but my understanding is the back end reporting is more robust than more simplistic solutions.

Cons: This is a web-based software, and is not very fast. Some features seem to have been built with that back end reporting in mind, and not for the front end users. That can lead to inefficiencies for entering and approving time, which is not ideal.

Fantastic ERP system

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Cloud based. Allows team to work from anywhere.
Great integration with e-commerce
Streamlined/Time Saver

Cons: CSV upload feature allows for mass amounts of data changes to occur without having to manually edit anything. This can save hours throughout your work week.

Inventory Portion is NOT User Friendly

Aug 29, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: You can see inventory across multiple locations on one screen. You can easily transfer inventory from one location to another.

Cons: It is difficult to track the inventory in a report as the format is not user friendly. They do not separate the pallet#/lot# by bin, and it is instead formatted as one. See below example; We would like to view all pallet numbers per bin; Bin# WHSE-001 Pallet# 1 Instead, the bin and pallet number are combined; WHSE-001-1

Upgraded from old ERP system to Netsuite. Took 6 months to cut over to Netsuite and go live.

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software has a very modern layout, if you have been on a website like facebook, and can use their top tab navigation, then you will be pleased with Netsuite. The program is cloud based, which is get for mobile use. If you can pull up the website, and have a decent size screen, then you get the full experience. Never have to worry about the hardware crashing, with the built in redundancy and backup.

Cons: Data is cloud based, I have purchased the OBDC connection add-on for it, and I still found it hard to get it out with ODBC connection. There was no support for how to setup the connection, and after hours of trail and error, I was told that not all tables as accessible. Many of the reports had to be manually exported and imported into Excel for data manipulation. The Netsuite app was not as useful as a I wish. We had a few scripts running in our environment; but the app did not play nicely with them.

Overall: Went from software that was designed in 90s to a always up to date top of the line software. Netsuite was the best choice for for we needed to do. it had the ERP side as well as the CRM aspect. In time, if we grew, we could add on the warehouse management module.

It has a lot of functions and takes too much time to customize it.

Jul 28, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Netsuite is powerful in varieties of functions and features. Also, Netsuite can be deeply customized.

Cons: It has a lot of functions but it's not very easy to use. Hard to customize. Expensive. Not good in shipping customization.

I use it to process all manual orders for a wholesale company

Jul 26, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The ease and straightforwardness of the software when it comes to processing sales orders, and the simpleness to look up reports that are already established within the system.

Cons: the different pages it creates and how much stuff you have to delete in the correct order if a mistake is made, also how you can't edit from the sales order until all the children documents are dead

Lost at sea

Jul 24, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: There are a lot of features. we use the software in a number of departments and each have found their way to make it work.

Cons: any time we have an issue with behavior, we end up having to come up with some kind of workaround instead of it actually being fixed by the developer. so, the lots of features mentioned as a positive above will continue to diminish (i expect) until it really is of no use to us. a bit melodramatic, i admit, but quite frustrated. On training day, something didn't work, so it got postponed, never to happen. we've had to mostly just figure it out.

Painful set up but robust software

Jul 21, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Net suite ERP is a very robust piece of software. That is its biggest advantage. Also the fact that they have developed through their local representative companies, packages with accounting rules specific to each country. Additionally it looks a little bit more modern than other robust software similar in the industry.

Cons: I dislike the fact that setting it up is a real pain. The process takes months and if you do not hire a certified partner it's completely imposible to make it work. That's because of its robustness, but they should build more pre-packaged stuff into the system so this process can be more agile.

I also dislike the fact that the User Experience is a little bit complex. There are so many options in each view, that sometimes you just get lost in it.

Overall: The biggest business problem we are solving is the fact that we do not have critical business information in multiple systems anymore. We have been able to consolidate all of our operations and accounting information into one system.

NetSuite CRM+

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's a good all around software.

Pros: Because NetSuite provides customization it gives you freedom to tweak the software and mold it perfectly to your business needs

Cons: Sometimes upgrades and new versions causes problems with the current system. Keeping up with NetSuite, tech drama. The price is too expensive for small business owners :-(

It's okay - could be better

Jul 11, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: You are able to customize a lot of the software to cater to your needs which is a HUGE plus - especially if you have someone with a great skill set for the builds.

Cons: We use this as an HRIS system, so there are some functions I wish this software could do such as org chart creation & ease of adding multiple direct deposit accounts.

everything is a workaround, nothing is a direct solution

Jul 05, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Cons: where do i start. we sell both small and large (crates up to 6 feet tall) merchandise. I was brought in because the Netsuite admin who was contracting with the company was spending more time asking questions to his boss then actually fixing issues. shipping is limited to one method, other methods cost extra. the terms and vocabulary in the ERP OS are vague and undefined. when you build a report simple actions and column names are either not there or presented as something completely different. some changes take a long time to update and in the mean time makes your system seem broken. there are file name standards that are not mentioned on the outset that if not followed exactly break all picture links. terrible terrible terrible. run away!

Best software ....make billing a breeze

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is very user friendly and helps make the process quick and easy. All the Bells and whistles.

NetSuite is the best accounting/program out there!!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: NetSuite can do so many things. It is the easiest program I have ever used for invoicing. It has a lot of different options to choose from that you can utilize. You can tell it to tax a customer/parent company or you can tell it that the company is tax exempt. So everytime you do an invoice for that company it will automatically add or not add the tax. There is even a "file" section that you can upload forms like tax exempt forms, or customer contracts. And it is so easy to bring up a company & see all of the invoices that we have ever made for them in a list. It has made our invoicing streamlined & very straight forward. This software has so many options it's crazy. If anyone in our accounting department can think of something that would be helpful to us on the invoice that is not already there, the president of our company can go into the "back ground" of the software & add & delete fields from our invoicing templates. Love this program!!!

Cons: It can be confusing to figure out how to set up your "Dashboard" for your own specification & usage. Other than that there isn't anything that we don't like about NetSuite!!

Overall: Makes invoicing fast & very easy. Lots of options & easy to customize this software to make it work for your company & what you are invoicing.

High quality, customizable software.

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize the software to current workflows and processes. Dashboards and customized searches add value.

Cons: There are a lot of addons for the software that seem as though they should or could be native. he reporting is sufficient for most all needs however when attempting some more complex reporting the report maker is less than intuitive.

I have worked on NetSuite implementation for several different companies.

Jun 27, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: NetSuite can be customized or configured to handle pretty much everything you could possibly need (within reason, considering the type of software it is).

Cons: Since it's so robust, there is a lot to learn about using it. You will have to either hire someone in-house or a company that specifically works with NetSuite to administrate the software.

The best cloud ERP you can find

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using an ERP sounds like a big decision. The main concern people has when thinking about using a cloud ERP is the flexibility they won't have. In Netsuite case is completely opposite. You will have your own instance and do almost what you want to do on top of it. Uptime is around 99.9X% which is more than acceptable. The availability to connect it to other external platforms trough API is a dream made true. Is very reach in features and quality.

Cons: When you process lot's of data in batch mode or you need to have API responses in real time, be careful. You can have acceptable time responses, but you might need to buy extra queues processing.

Overall: Best ratio of features and price on an ERP.

Complicated with little control for the end users. Not good for sales

Jun 13, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The reporting is useful for review of sales cycles and internal information. Allows easy tracking of deals.

Cons: Its difficult for sales rep to navigate. It takes to much time to enter the information for leads or prospects. I would like to streamline that. I hear SalesForce is much better.

Very good experience. It's easy to get the inventory report quickly and to help for inventory count

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When I doing the inventory adjustment . very easy to access and even I was the first time user. I can function very easily

Overall: I know a way easier to get my inventory adjustment done

NetSuite is not as easy to use as other similar software I used. It's difficult to create reports.

Jun 08, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: NetSuite is a cloud software so I can access it anywhere. Expense reports is easy to enter than other software I used.

Cons: NetSuite is difficult to navigate and to create reports. The user interface is not desirable. Needs improvement.

Netsuite is a great tool.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I'd highly recommend Netsuite for anyone that is used to SAP.

Pros: I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

Cons: Product support is lacking. Takes a long time for requests to be fulfilled, or they will tell you flat out that it will take 6months to a year.

Loving the Net Suite system

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We switched to this system which is web based which was different than what we were using before. Processing of orders and transactions is easy.

Cons: Customization can be a bit difficult. Being that it's web based - sometimes things can take a bit longer however - it's well worth it

Netsuite Review

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product allows for easy user navigation. CSV uploads are a time saver and allow for mass amounts of data to be changed in the system quickly.

Cons: It will occasionally freeze up when running various larger reports with more than five or ten criteria.

NetSuite Intergration Review

Apr 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The way the NetSuite software was layed-out was easy to navigate. A lot of features are hidden in multiple drop down menu's so the learning curve could be much faster if pages you used most could be pinned at the top of the menus.

Cons: Like I stated before the most used pages are hidden in the menus.

Overall: To be successful at any Integration, like NetSuite their needs to be a lot of communication. I think some things that was promised for an out of box solution like NetSuite has many limitations. We were finding that a lot of integrations from our legacy systems took a lot of development to and from NetSuite. Over all NetSuite is a great product, despite all the issues.

Recommendations to other buyers: Be prepared to custom develop your own webpages to make a lot of complicated legacy items work with NetSuite. If you just think transferring your data to NetSuite and think it will work out of the box then your in a big surprise. Overall NetSuite is a great product for a small to mid-level ERP system.

Easy to use

Apr 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Billing is simple and straight-forward. The ability to change templates and add technicians is great! Overall I would recommend this for invoicing and other accounting needs.

Cons: The inability to add more than one email address into the default email is definitely a con. You can add it into the message box but does not make it convenient.

Not for the feint of heart but very powerful

Apr 12, 2017
4/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Power and flexibility.

Cons: Complex.

Overall: If you are looking for a system you can log into and in a few days be fluent and feel comfortable, NetSuite isn't for you. It is an extremely powerful and flexible system. That power and flexibility brings a high level of complexity.

I'm a consultant that recently helped a company move from Peachtree to NetSuite including all their accounting processes and their website. It was a complex process that took a strong attention to detail and much forethought. It isn't something you'll do in a month. Now 1.5 years later, that company is thrilled with their choice. Sales are way up because of the improved website. Customer service ratings have skyrocketed because the CSRs now have a complete picture of the customer and all their interactions including website, phone, and email. The business owner has a much more detailed image of the business and is able to make decisions faster that have a positive impact on the business. Before NetSuite there was much more guesswork. Now decisions are based on actual data.

All this doesn't come cheaply or easily. NetSuite can be tuned to your business in nearly infinite ways. I still fine tune their experience on a daily basis a year later. Customizing emails, pdfs, transaction screens and more. All this pays off with more efficiency in all aspects of the business.

If you are looking for fast and simple, you will be very disappointed. If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy.

Recommendations to other buyers: Best to have a consultant or NetSuite partner help you with the implementation.

NS Review

Apr 12, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Many different functions

Cons: Not user friendly

Overall: Netsuite has a lot of really valuable functions. The huge drawback would be that it is not user friendly at all. Once you become trained in it's functions, it does have a lot to offer.

Beware of Netsuite!!!

Apr 10, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Netsuite as a business are untrustworthy

Pros: Started using netsuite in our business in 2009. Before engaging I got an agreement from netsuite to limit ongoing annual increases.

Cons: Netsuite broke the agreement mentioned above. Six years later the renewal is more than double what we started paying. Netsuite as a business are untrustworthy and I'm looking for a way out.

Good product, hard to find information

Apr 03, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Fast

Cons: Easily get lost.

Overall: I like the product, it is very fast and easy to use once you find the information you're looking for. Finding that information an be the hard part. Some screens you expect links to related information and they're not there. I get lost sometimes.

Netsuite for Accounting

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Netsuite makes accounting easy with simple, intuitive journal entries, balance sheets and income statements at the click of a button. Simple tools show clearly how transactions impact your business and are easily traceable to the dollar or cent.

Net suite disappoints

Mar 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Comments: Poor implementation from reseller has led to poor results internally

A great tool but not a solution

Mar 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.

Pros: Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.

Cons: You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.

Don't bother with this program

Mar 08, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Our treasurer tried it out the other day with trainer from what she has told me there is too much of going back and forwards getting various accounts. MYOB was allot easier to use.

Pros: NIl

Cons: It was a con in getting to use it

Netsuite to assist

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Easy to navigate, for someone that does not have significant experience with ERPs. navigation is intuitive for the most part.

Cons: Cannot do a regular search on the B/S and Income Statement report. Cannot run Dr/(Cr) TB straight our of the system.

NetSuite is the only full performing ERP/CRM in the cloud.

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: NetSuite meets all expectations. Whether it's a simple "financials only" implementation or a full blow "entire enterprise with many modules" play, NetSuite fills the needs of most any small-to-medium business looking to either transition from an accounting-only platform or to grow to a centralized data platform. In addition to being a world class SaaS solution, NetSuite is also a quality PaaS solution as qualified configs and customizers can create custom functionality via fairly simple code.

Amazing ERP Solution

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Fully customizable to the business needs!

Cons: The learning curve could be a little high, but once you learn the basics is super easy to use.

Overall: I have been working for more than a year with NetSuite. Having used SAP, JD Edwards and other accounting and ERP software in the past, I can confidently say that NetSuite is by far the most complete, easiest to use and easiest to report out of. Apart from the fact that it allows yo to create automations or workflows for virtually everything your business needs. NetSuite controls and features and functionality are outstanding for this fully cloud-based solution.

Recommendations to other buyers: Just amazing!

Beware of contract start date!

Feb 09, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: It was my first time purchasing a cloud-based software that required so much customization. Creating a tailor-made software for our business is great, but paying for the monthly service from day one of our contract was a huge oversite and was not aware when signing our contract. We have used up 6 months of our first-year license without even entering our first quote or entering any customer records! Buyer Beware and negotiate the contract start date up front to begin the configurations session and go live are completed! The sales team and account reps are ruthless and will suck your business dry!

Pros: Custom built software

Cons: Sales team are suckers and overcharge you

Recommendations to other buyers: negotiate the start date to after your go live

January 31st

Jan 31, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Comments: There are some tedious tasks and can be done from too many different ways. I work in this system daily and have gotten to be much better at it but our salesmen who use it every other day, it is very time-consuming. I would consider most aspects of it very time consuming and the support has not been very good.

Pros: It has a lot of functions, maybe too many.

Cons: There are some tedious tasks and can be done from too many different ways. I work in this system daily and have gotten to be much better at it but our salesmen who use it every other day, it is very time-consuming. I would consider most aspects of it very time consuming and the support has not been very good.

The program is not as wonderful as I was lead to believe.

Jan 26, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: The program is not as wonderful as I was lead to believe.

Pros: Good at calculating profitability for projects.

Cons: -When entering parts into a sales order, PO, or invoice, there is too much clicking of the mouse. Should be able to tab through the fields and down to the next line. Adds a significant amount of time. -If you add a field to a transaction form that was not in the original form, it will not print. You will have to reenter the part for that field to appear. -Printable debit memo not available.

NetSuite has great capabilities!

Jan 26, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: NetSuite has great capabilities, from building your own reports to tracking profitability and commissions. I would not recommend this for small businesses, but I would recommend this for mid to large size companies.

Pros: Reporting capabilities

Recommendations to other buyers: I would be sure you have a good implementation team if you are doing a software conversion.

Accounts Payable Review

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: N/A - Haven't been using it long yet

Cons: N/A

Overall: It's a good product for business. I would recommend this product to anyone that has a small business

Recommendations to other buyers: Always research and learn the software before purchase

Not so great product

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: There are plenty of limitations. Customer support isn't usually helpful. Sandbox refresh is painful. Has got APIs,but very less/unclear documentation.

Great capabilities

Jan 19, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Comments: NetSuite has great capabilities. We switched from our previous software to NetSuite on 1/1/17 and have had good results so far.

Pros: The ability to create your own reports from scratch. The ability to track profitability and commissions as the previous software did not track either of them accurately.

Cons: When entering a sales order or purchase order, instead of using the Tab button to go to the next line, you have to click "OK" to go to the next line item. It takes additional time as you have to take your hands off of the keyboard so it would be nice to use the keyboard more than having to use the mouse. I also do not like the "Inventory Detail" part of it as you have to click on each individual item in order to enter the bin number and pallet number in which you are taking out of inventory. This also makes processing orders a lot more time to consume than it should be. We switched to NetSuite to get away from Excel as it would save us time. I'm not sure that NetSuite will save me anytime.

New Install

Jan 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Great Product. We upgraded from P21 to it and feels that we could not have made a better decision.

Pros: Flexibility and Ease of use

Cons: None Know yet.

Recommendations to other buyers: Use all the features and set them up properly.

NetSuite for business size of $10M

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Comments: I have used NetSuite for 3 years and absolutely love the functionality of it as well as the ease of use. The report writing capabilities are great and allow you to create reports from scratch.

Pros: Ease of use, report writing capabilities.

Cons: Nothing

Not a bad product but extremely slow

Jan 12, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We use Netsuite to manage our client database. My particular experience with it is in the import and export of contact lists and product lists which can often be time consuming as the program often tends to run slowly; however, once we get past that it seems to function quite well.

Everything in one place

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Access in the cloud was a big plus for us. But the full view of the customer has been the bigger gain.

Cons: The search constraints don't allow for too many layers in a single search. Case reports cant look into invoice pricing as the invoices are on the customer. A customer search can se that, but if you are starting with case parameters to understand a product profit margin from support, it requires some cross referencing in excel.

Overall: Our support team can see what sales, finance, and professional services are doing with a customer. They can see case history for all the users at the customer. Ease of use is a really good, but the sales team struggles (but their focus should be on selling so they don't use the system as often).
Using issues module, we can keep customers up to date on enhancement and bug fixes while closing their current case with a workaround. The update on the fix goes automatically to the customer when the issue is resolved.
Everyone can see when a customer is marked at risk. And anyone with customer contact can enter the alert to give the account owners more time to resolve.

Very Robust

Jan 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: Reporting

Cons: Can be difficult to navigate

Overall: Transitioning from QuickBooks, NetSuite is a more robust platform. Will need some time to learn how to use all the features.

Recommendations to other buyers: Enroll in training

Great product!

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product has made my life so much easier and is very easy to use. I love it and guarantee you will too!

NetSuite works for me. I would recommend it to others..

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: NetSuite has served my small business needs well. NetSuite allows me to easily track income, expenses, profit, and employees all from the homepage. The homepage shows most of what I need for my situation. In addition to the homepage though are many more detailed pages giving you insight into every aspect of your business.

NetSuite has more features than I need, and it works. My only complaint has been Customer Support. I give them 3 out of 5 stars for Customer Support, but keep in mind that is more than I would give most companies. Most companies, unfortunately, get a 1 or 2-star rating for Customer Support.

Overall it has been the best option I could find for my small computer repair business. It has all the functionality I require, and much that I don't. This will allow NetSuite to still serve me or others well as our businesses grow larger.

NetSuite worked for me, I would recommend it.

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: NetSuite has served my small business needs well. NetSuite allows me to easily track income, expenses, profit, and employees all from the homepage. The homepage shows most of what I need for my situation. In addition to the homepage though are many more detailed pages giving you insight into every aspect of your business.

NetSuite has more features than I need, and it works. My only complaint has been Customer Support. I give them 3 out of 5 stars for Customer Support, but keep in mind that is more than I would give most companies. Most companies unfortunately get a 1 or 2 star rating for Customer Support.

Overall it has been the best option I could find for my small computer repair business. It has all the functionality I require, and much that I don't. This will allow NetSuite to still serve me or others well as our businesses grow larger.

Great for processing purchase orders

Dec 16, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Netsuite to process POS. It is a solid application and is very user-friendly. We like that it integrates with other platforms easily. It has really helped our team streamline the ordering process.

I like this app as it was so easy to use!

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I like this app as it was so easy to use and pretty much runs itself! I use it in my office for inventory and processing, orders. I have saved a lot of time and believe I made a great decision by choosing this. It took me some time to get it all rolling, but now it runs easily. I had been previously using QuickBooks, and I feel this was a great upgrade. A few cons: hard to customize individual items, but I learned to work around it.

Great Software

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: NetSuite is an American cloud computing company that sells a group of software services used to manage a business's financials, operations and customer relations...This is awesome for anybody....They even help to your needs...

Really like it.

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Really easy to use. User-friendly, which is a plus with any type of software. It worked great. The features and functionality were great too.

NetSuite is customizable, easy to use, and increases our profit margins. Highly recommend.

Dec 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a small start-up company with projected revenues of $3m in year one. Because we are small, we didn't want to have a full-time IT analyst yet, so we invested in having the extra functionality of NetSuite to tie our customer and marketing activities through to our financial results. We use all of that data along the way to gain business intelligence about our market and our customers. Using one system means that we can easily cross-train, share best practices and minimize our training costs. With NetSuite, we are able to keep our costs of system administration down as NetSuite provides us a front to back platform.

Buy this product

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Highly recommend this product! Very good customer support and fantastic value for the price! Overall quality was very good.

This is great.

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great thing. If you haven't tried it then you definitely should. This is something you don't want to miss.

Geat software to help manage your business

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software is very user-friendly and perfect no matter what size business that you have. Customer support is super helpful. Try it you won't be disappointed.

NetSuite review

Dec 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: It's been almost a year since I worked with it but I remember the program encompassed most of what I needed for working with financials and our CRM needs. That being said, there was some difficulty finding my way around, not as user-friendly as I would have liked, but the customer service was helpful in getting past that.

Amazing company!!!!!

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: I was so happy to receive this service!! It exceeding all my expectations. I had worked with them and was a wonderful experience.

Great resource!!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Was easy to use, prices are comparable, great resource for online!! I would use this again and recommend to family and friends!

Great Product

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This helps me with everything I need in my business. It's very user-friendly and eliminates too much effort.

Potential Client Review

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used this software in a trial period in order to research our options for administrative software suites, and I can say Netsuite is very user friendly, intuitive, and well supported. Having a cloud based software is nice when IT is tied up working on other projects, all that's needed is a quick call to support!

Excellent

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Had great experiences with them, and recommend to everyone. Don't hesitate to recommend them to anyone! We recommend to everyone we know!

Ease of use

Dec 13, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Love my experience. It is a great software. It makes it easy for me or anyone in my family to do our business related stuff. Thanks for all u do!

NetSuite Review

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: NetSuite has been a really good switch for us for the most part. There is still some functionality that we were not really trained on that i a little hard to figure out but with enough research, you can get there. The support is a little rough. When you get a ticket put through, they are really helpful but you can only have a few people on the list that can call in. If you are not on that list, they will not talk with you about anything. That makes it hard to get things resolved if you are not one of those people. Other than support, I have really liked working within NetSuite

Review for Netsuite

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use Netsuite on a daily basis and love the product! Everything is really easy and very forgiving!

Great ERP System

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: I love the ease of Netsuite, it's way better than our last ERP system. Netsuite is very forgiving and easy to learn and use.

User friendly software

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's a really easy to use and simple dashboard that saves tons of time and is pretty efficient at its job. It provides comprehensive features to manage financial transactions.

Finance - processing of all company sale orders

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Enjoy the user-friendly and creating what works for us. We can adjust the portions that each department needs to use and see. It is so good to not have too much for each department.

Netsuite is pretty good

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It gets the things done that we need it to, but navigating isn't always super easy, and it isn't fast

Nice tools for solid financials reporting

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Using NetSuite in our entire organization for financials, order processing and CRM (Salesforce) . The integrated information has helped us a lot in making informed decisions about our business. They have made some great changes in the recent past which has made it more friendlier to use. NetSuite being on the cloud is easy to access

Pros: Financials is its core strength Integration Flexibility

Cons: Reporting is a little tough Order processing part is a little cumbersome

Used NetSuite to produce Financials

Dec 11, 2016
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Likes Best
Very customizable and flexible to suit the business needs.

Likes Least
The price. Very expensive but you do get what you pay for.

Recommendations
Make sure the needs of the company fit this software. It's a very robust system so not needed if your business model isn't so complex.

NetSuite - Excellent Accounting and ERP Solution!

Dec 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Pros: Ease of use, reliability, cloud-based, minimal IT staff required, rich features and functionality, solid controls, responsiveness of NetSuite professionals, additional software that can be integrated.

Cons: With power and control comes complexity at times: controls are achieved by approximately 4,000 "permissions". These can be a challenge for new users to configure properly.

#1 I recommend

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Overall: This software has made a name for itself. It really is a great product for ALL business types and sizes. Incredibly easy to use, has all the features you would want.

Sad - Not a good experience working with Netsuite

Dec 09, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: I wish this was a different review but hopefully this helps the people who are looking to evaluate Netsuite. I will try my best to give you the most accurate idea. 1. The Sales calls (as expected) were very shiny and cherry! 2. They made promises of things it could do but did not state the caveats clearly. 3. They got a lot of people on the calls to make them look solid 4. The implementation seemed smooth and they gave basic training 5. After that we were just left in the dark. 6. Things took too many steps to update and the sales rep had disappeared. 7. Users were not very happy using it

Pros: Its cloud based and web based - can be accessed from anywhere!

Cons: Implementation UI Cost Overhead Frustration

Recommendations to other buyers: Honestly guys, hope you find something better.

A good financial platform with lots of room for improvements

Dec 09, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Netsuite has a lot of room for improvement but currently a leader in its space. The part that works well for us (thanks to our Salesforce Hero) is that it can update Salesforce back and push data from Salesforce too. The tool is not very intuitive and does take lots of steps to get things done. Our team overall doesnt feel very comfortable using this tool and hope they can make some good improvements.

Pros: Pricing Integration

Cons: Clunky Multiple steps to make updates Slow Not intutive

NetSuite

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Everything can be linked together if setup is done appropriately.

Pros: Powerful saved search

Cons: Support needs to be more timely.

Recommendations to other buyers: Better than Oracle. Good for those who enjoy working on database as the saved search function of NetSuite is powerful.

NetSuite - Excellent Accounting and ERP Solution!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We implemented NetSuite Financials, Manufacturing and Service at seven companies this year. Having used SAP, Oracle, PeopleSoft, JD Edwards and other accounting and ERP software in the past, I can confidently say that NetSuite is by far the easiest to use and easiest to report out of. The controls and features and functionality NetSuite offers are outstanding for this fully cloud-based solution.

Pros: Ease of use, reliability, cloud-based, minimal IT staff required, rich features and functionality, solid controls, responsiveness of NetSuite professionals, additional software that can be integrated.

Cons: With power and control comes complexity at times: controls are achieved by approximately 4,000 "permissions". These can be a challenge for new users to configure properly.

Recommendations to other buyers: Look at NetSuite and engage an experienced implementation partner. We used FMT Consultants out of San Diego who were excellent!

Great Software

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Netsuite has really helped our Accounting team as our company grows. We outgrew QuickBooks and chose Netsuite as our next software. The implementation took some time, but now that it's up and running the features are great. Reporting is much more robust and customer service is helpful when building custom reports.

Awesome System!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has recently switched to NetSuite and so far, this has been the best software we have used. In previous jobs, I have had experience with AS400, Quickbooks, Peachtree and other software programs. NetSuite has been the easiest to use and definitely will grow with your business. We highly recommend it.

Great accounting software, but must have good amount of knowledge to use.

Dec 05, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: There are a number of things with this software that makes it extra useful. However, many basic things require a good amount of knowledge in order to use them. Support isn't always so helpful and a few of the bugs I have encountered I have just had to accept as part of the software, as the issues have not been addressed. But all in all, must better than the old accounting software we used.

Netsuite

Dec 05, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: user friendly interface, good reporting feature, multiple users and access.

Good software all around

Nov 30, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: I really like this software. It gets the job done. I can use it on the go which is great for my busy schedule. Two thumbs up! Keep on truckin'!

Pros: Mobility hotspot funcitonal connectors, integrated bitmap sandbox enigma

Cons: Consilidated stack tray incumbator, keyboard via bluray connectivity

Recommendations to other buyers: Buy this! Check out those features!!!

NetSuite Distribution

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Good customer support. Easy to use interface. Good price point.

NetSuite Review

Nov 18, 2016
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Lot's of functionality. Perhaps too much. They have support systems. They are complicated to use. People can help, but the unpaid donated support wasn't very effective. We haven't paid anything, so we definitely got more than what we paid for.

Pros: Lots of functionality.

Cons: Too much to learn.

Recommendations to other buyers: Be prepared for a steep learning curve.

Netsuite review

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of features

Cons: Hard to set reports. Expensive. But tech support will help; Would like individual training on accounting areas

Overall: I am a bookkeeper. Some features need to be added like reconciling the balance sheets accounts. But overall the software is powerful. One CFO said that for all that it does you do not need a full time IT person to manage it like other platforms

Product Review

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The system generally works really well. There are times where the layout makes it difficult to find things, but other than that, it's a great tool to have.

NeSuite does what it needs to

Nov 16, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I haven't seen many errors happen via NetSuite

Cons: It is easy to make errors yourself since there is so many manual entry points

Overall: I feel that NetSuite does what it is built for but it is very manual. You need to have an admin title in NetSuite to be able to take shortcuts which can be an inconvenience to many. The interface is not that great but again, it does what it needs to.

Recommendations to other buyers: Make the interface more user friendly - if you are not in the system a lot, it can be hard to decipher where certain things are located.

Netsuite is a good choice

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall great product. Totally scalable and fairly intuitive.

Pros: Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons: Problems with Actian connector to Salesforce

Recommendations to other buyers: Use local companies to implement product. Remote implementation is too hands off and leads to a slower migration from your existing software.

Not a bad product for international accounting

Nov 10, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: International currency exchange is automatic

Cons: The time need to get it set-up

Overall: Once you get it set-up it is a good product for international accounting. It does take a lot of time for the initial set-up, but if you purchase the unlimited customer service help, you will get there. Once you have it set-up it is very easy to use. I would not purchase this product if not an international company. It would not be worth cost due to other software products that are available in today's market.