Avronia Technologies

Engati Chatbot Platform

4 / 5 10 reviews


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Avronia Technologies
  • engati.com
  • Founded 2016
  • United States

About Engati Chatbot Platform

Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement. Building bots was never that easy. Using Engati you can design your very own chat bots with a workflow and no programming required.


Engati Chatbot Platform Features

Vendor has not completed this information.


Engati Chatbot Platform Reviews Recently Reviewed!

Good for building simple bot, though could be better

Nov 17, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the simple user interface that the application has. Clean menus and simple to deploy bots for various numbers of platforms like facebook, slack.

Cons: The UI however is clean, is very less responsive. The UI becomes unaligned when the browser window resized to side of screen.

There are still errors to be tweaked to make it nearly flawless.

Nov 16, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Simplicity. It's very simple to use. I can mconnect bot to multiple websites. Publish the bot with a few clicks .

Cons: irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

I tried to integrate in one of my friend's fb page it was so easy and works flawlessly . 5 star work

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time .

Cons: The least i could tell is that there are no proper length tutorials on this. Its a plus point if people with no idea of chatbot will actually use chat bots.

Overall: The best was the replies and instant ones which helps more people to subscribe through our page and let it increase and Ultimately we achieved it.
Benefits as experience of using a chatbot.
And although deployment stuff.

I came to know about Engati through a Hackathon conducted at SRM. Its really easy to use.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I loved the simplicity and aesthetics of the overall platform.
It was appealing and quite frankly very easy to understand.
I've been using API.ai and Wit.ai in the past. These platforms were difficult to grasp and functionalities were minimal.
I love Engati's tech and the thought process that has gone into it.

Cons: There was a minor lag once but other than that I didn't face any major issue.
There are some discrepancies here and there since the product is still developing, it gets resolved very quickly

My first experience with this framework was literally amazing and full of excitement.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: The feasibility of the paths and the classified functions made me enjoy creating a bot with full of enthusiasm. The framework had pretty descent options where the developers could choose their platform on their usability.

Cons: I felt a little bit shaky about the adding of limited menu buttons and it would be good if there was an option of making an apk of it from your software directly.

looked at AI bot from several sources. Their Facebook version is topnotch.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.

Cons: It is Great on Facebook. Bot to Live on my website not quite there yet. Same with chat transcript import into my CRM. However, they are working to have both features ready soon.

Overall: We hope the bot can take all the missed live chats.

Using Engati platform I realised how easy was it to create a chatbot. Experience was superb!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: UI of the Engati platform is the best. It is so user friendly that even a person with no programming experience can build a chat bot. Thus, it has abstracted building of chatbots to a level that anyone from any domain having just an idea could build his/her desired chatbot.

Cons: I think the Engati platforms website needs a bit improvement. As many a times its seen some buttons are not redirecting to the page even when we click on them. On clicking some buttons the webpage reloads.

Thus such loopholes in web development side needs to be resolved.

Overall: With much of programming we can easily build the chat bot.

It is extremely easy to set up and use across all the platforms. Great scope to grow!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is extremely easy to set up and I had a fun time playing with it. It is required very minimal work and almost no place where you get stuck. It has a wide range of features and has scope to add on more features to make the product greater. The best part about it is that the platform also provided good analytic data to track the bot and nature of users.

Cons: The bot could be more customizable using external technology and more better compatible with other web apps. Please provide more video tutorials explaining how to use external web apps , json APIs and other core integrations along with the bot.

Overall: Learnt more about how chatbots can be useful for escalating business and engage with customers better.

It was a fun experience, learning about new platform for chat bot development

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's ease of you. And how one can develop even without knowing prior knowledge to any programming language.

Cons: I ran into a few bugs while building my bot, but they were fixed soon enough.
Other than that maybe having your own API sever would help alot.

Overall: The ease of setting up a bot on our site and the usefulness of having a bot on the Facebook messenger.

Engati is the best software i have ever used, trust me i have used quite a few!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well where do i start! My company was looking for an outstanding and easy to use bot platform. We came across Engati and i am so impressed!

When we chose Engati for its multi platform support and ease of use, we couldn't understand why the company was offering so much for free and low prices for other plans they offer. The amount of support we have had has been really impressive, outstanding and very responsive. The whole interface is very easy to use and allows you to get to quick parts of the software in a few clicks.

I can't praise the company enough for everything they have done for my company. The Engati team is eager to differentiate and offers a great customer experience. We have everything from our knowledge base including videos on to our bot, my customers love it, they say its very easy to use, simple, get to the point when they are in a rush and they want us to keep it!

I love the fact the software learns more when it interacts with more people. This is a massive plus for us. We wanted to use a bot because the team could focus on other issues. This is the best decision we have made in my company so far to date.

I would highly recommend this product to anybody! We will carry on using this software until the end. :)!!

Cons: There is nothing i can personally think of from a company or customer view the cons of this software. There is always ways to improve anything. But for this company i can't think of anything. :)