Avronia Technologies

Engati Chatbot Platform

4 / 5 17 reviews


Average Ratings

17 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Avronia Technologies
  • engati.com
  • Founded 2016
  • United States

About Engati Chatbot Platform

Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement. Building bots was never that easy. Using Engati you can design your very own chat bots with a workflow and no programming required.


Engati Chatbot Platform Features

Vendor has not completed this information.


Engati Chatbot Platform Reviews Recently Reviewed!


It is really amazing platform with support of extraordinary features

Dec 05, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Intuitive UI
2.Beautiful FAQ Generation using simple NLP.
3 Easy for Non Coders.
4. One click deploy and analytics

Cons: 1.REST API features is only what bothers me sometime. Rest everything is perfect.
2. Adding more exhaustive FAQ and documentation is good idea anyday

Overall: Chatbot building is just a breeze awaay. Getting data from API os supercool . Excellent platform to use Anyday

It is extremely easy to set up and use across all the platforms. Great scope to grow!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is extremely easy to set up and I had a fun time playing with it. It is required very minimal work and almost no place where you get stuck. It has a wide range of features and has scope to add on more features to make the product greater. The best part about it is that the platform also provided good analytic data to track the bot and nature of users.

Cons: The bot could be more customizable using external technology and more better compatible with other web apps. Please provide more video tutorials explaining how to use external web apps , json APIs and other core integrations along with the bot.

Overall: Learnt more about how chatbots can be useful for escalating business and engage with customers better.

Using Engati platform I realised how easy was it to create a chatbot. Experience was superb!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: UI of the Engati platform is the best. It is so user friendly that even a person with no programming experience can build a chat bot. Thus, it has abstracted building of chatbots to a level that anyone from any domain having just an idea could build his/her desired chatbot.

Cons: I think the Engati platforms website needs a bit improvement. As many a times its seen some buttons are not redirecting to the page even when we click on them. On clicking some buttons the webpage reloads.

Thus such loopholes in web development side needs to be resolved.

Overall: With much of programming we can easily build the chat bot.

looked at AI bot from several sources. Their Facebook version is topnotch.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.

Cons: It is Great on Facebook. Bot to Live on my website not quite there yet. Same with chat transcript import into my CRM. However, they are working to have both features ready soon.

Overall: We hope the bot can take all the missed live chats.

Easy to build chatbots for beginners

Dec 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: 1. If you're just getting started with building chatbots, this is the goto place
2. Simple UI, flexible across social media platforms
3. Not much of coding is required to get you started

Cons: 1. Can do better. No API webhooks
2. Little disappointing for the coders and techies
3. Since the product is still developing, found little discrepancies here and there

Simple though powerful bot building platform

Dec 02, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the how the platform works around simplicity that provides easier way to learn and work to build bots. The good part is that it provides multiple platforms to integrate bots to like Facebook, Slack, Skype, Viber and more.

Cons: The platform is working on some targeted domain like FAQ bot when I seem to require more generic ones like dialogflow.

I was really pleased experiencing the outstanding GUI Engati platform provides.

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As I said, GUI of Engati platform is the best amongst all other Platforms in the market.
It was so user-friendly that even a person like me having no prior programming knowledge was able to create a decent application-oriented chatbot.

Moreover, the statistics and data it provides regarding the interactions of users with it are also very nice. It is really a handy feature for developers. It really helped me train by Chatbot to the best.

Overall, it's GUI combined with the data analysis it provides gives it an edge over other platforms in the market.

Cons: The website back-end is not so good. I have only this complaint about the platform. I noticed sometimes the web pages reload and even some buttons don't work. i.e. the hyperlink or href is missed out for some buttons.

Overall: 1) Good GUI so easily implements our ideas into a Chatbot.
2) Saves time.
3) No need for any programming knowledge to create a basic chatbot.
4) Free of Cost.
5) Good Data Analysis to assist in training bot better
6) Easy JSON API integration.

It was a fun experience, learning about new platform for chat bot development

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's ease of you. And how one can develop even without knowing prior knowledge to any programming language.

Cons: I ran into a few bugs while building my bot, but they were fixed soon enough.
Other than that maybe having your own API sever would help alot.

Overall: The ease of setting up a bot on our site and the usefulness of having a bot on the Facebook messenger.

I came to know about Engati through a Hackathon conducted at SRM. Its really easy to use.

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I loved the simplicity and aesthetics of the overall platform.
It was appealing and quite frankly very easy to understand.
I've been using API.ai and Wit.ai in the past. These platforms were difficult to grasp and functionalities were minimal.
I love Engati's tech and the thought process that has gone into it.

Cons: There was a minor lag once but other than that I didn't face any major issue.
There are some discrepancies here and there since the product is still developing, it gets resolved very quickly

I tried to integrate in one of my friend's fb page it was so easy and works flawlessly . 5 star work

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part of this software is the ease at which we can integrate to pages, channels like slack and etc. So it was damn cool and the Deployment doesn't take much of the time .

Cons: The least i could tell is that there are no proper length tutorials on this. Its a plus point if people with no idea of chatbot will actually use chat bots.

Overall: The best was the replies and instant ones which helps more people to subscribe through our page and let it increase and Ultimately we achieved it.
Benefits as experience of using a chatbot.
And although deployment stuff.

I really think this product is out of the box. Such Ease helps me building fast bots.

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent Customer Support.
Beautiful UI helps me focus on Product.
Natural Language Processing helps me to extract right Lexemes out of Sentence

Cons: Felt more features like API Hosting and Self hosted API is a better option.
A bit less cost would definitely attract more MSME's and individuals

Overall: Absolutely amazing platform to get started with Bots and Side assistant on Pages.
Thanks.

Nice tool to get started with building dynamic Bots

Mar 08, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Simplicity and Ease - I can Surely say this is the best custom bot framework ever. The Intergration part is supereasy and intresting.
2. UX - Smooth and Nice Design

Cons: 1. Bit Expensive for Startup but good start.
2. Adding integrations like api.ai will get you full stars.

Overall: Amazing kickstart software to start building custom and cool bots. recommended.

Capterra-loader

Engati has the potential to become one of the leading commercial chatbot platforms in the world.

Dec 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing which I liked the most was its intuitive UX and easy learning curve. The portal allowes you to develop and develop a chatbot on multiple platforms in a matter of minutes.

Cons: I think the JSON API functionality can use a little work. The portal can greatly benefit from better tutorials, documentation and blogposts.

Amazing platform to get started!

Jan 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. UI is simple and beautiful. Keeps the flow of the activity continuous
2. Customer Support is quick. Very responsive.
3. Support for third-party integrations such as Weather API

Cons: 1. Would prefer API webhooks to increase functionality
2. Minimal environment for Developers
3. Costly for small businesses

There are still errors to be tweaked to make it nearly flawless.

Nov 16, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Simplicity. It's very simple to use. I can mconnect bot to multiple websites. Publish the bot with a few clicks .

Cons: irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

I really liked the platform, I tried other options for create Bot or prototypes and were insufficien

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best for me, was the possibility to "train" the software with your own needs. It helps a lot to personalize your bot.

Cons: It would be great if the default answers can be consulted and modified. In addition, it is recommended that the software could be used in another language, Spanish or Portuguese.

Overall: Its a very easy solution to create and test your own bot

Capterra-loader

Data processing capability is missing for even small computations like additions

Nov 28, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The path overflow gives a nice idea to developer to design their workflow. Training the bot by adding variations to questions is also a very good feature.

Cons: Sometimes it takes slow to response. Also all features are not supported on some platforms example line does not support all the features.