--- title: "Gleantap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gleantap Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/165385/Gleantap/" page_type: "product" language: "en" --- # Gleantap Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gleantap ## What is Gleantap? Gleantap is a leading SMS messaging solution for fitness studios to reduce churn & drive repeat visits. It seamlessly integrates with your existing systems and lets you run powerful text messaging campaigns at scale. Automate your customer touch points to engage them through their lifecycle and boost retention. Use Unlimited Mobile Keywords for two-way texting. Increase Reviews, Referrals & Loyalty. Powerful Analytics to show business impact. Dedicated Account Manager to help you be successful. ## What is Gleantap used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gleantap?[Manage this product listing](https://www.g2.com/products/gleantap/claim_requests/new?auto=true) ## Gleantap Overview Updated September 2026 AI summary Gleantap offers businesses across all sizes tools for SMS marketing, customer engagement, and loyalty campaigns. It enables contact management, campaign scheduling, and marketing automation, with additional options like customer segmentation, polls, and text-to-win features. Delivered via web and mobile apps, Gleantap supports multi-campaign management and provides analytics for tracking campaign performance and customer activity. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gleantap 5.0 (7) VS. [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting Price $199 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 3.8 (497) Value For Money 5.0 (6) Value For Money 3.8 (376) Customer Service 5.0 (6) Customer Service 3.9 (388) ## Gleantap alternatives [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WebEngage](https://www.capterra.com/p/143401/WebEngage/) [4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143401/WebEngage/) Highest Rated [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,153)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148516/Marketing-360/) ## FAQs about Gleantap Overview ### What company size and specific industries is Gleantap built for? Gleantap is designed for B2C businesses that rely on repeat visits, including small to mid-sized fitness clubs and studios, salons and spas, healthcare practices, family entertainment centers, sports clubs, and multi-location franchises. Features and Usability ### What are the key features of Gleantap? Gleantap offers customer engagement and marketing automation features including CRM, contact management, customer database, and customer segmentation. It also includes SMS marketing, MMS, mass texting, push notifications, scheduled messaging, and campaign management. Additional features cover reporting and analytics, activity tracking, feedback management, loyalty program, rewards management, and referral tracking. Getting Started and Support ### What training and onboarding options does Gleantap offer? Gleantap provides live online sessions, webinars, and documentation for team training. Live online sessions and webinars support guided instruction and scheduled learning, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Gleantap offer? Gleantap provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Gleantap supports all three features buyers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely promotions, plan outreach in advance, and reach large customer groups efficiently, allowing teams to manage SMS campaigns with better consistency and broader reach. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Gleantap 47 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Membership Management: Database of members to track personal information of individuals and families - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text-to-Win: Messaging system designed for contests and sweepstakes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (6) Free Trial Launch $199.00 Per Month Engage $299.00 Per Month Scale $499.00 Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MT Michelle T. Director Of Online Marketing Health, Wellness and Fitness ### "Gleantap is an excellent loyalty platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2022 Pros Gleantap is useful for our loyalty maintenance effords in our customer base and creation of brand awareness. Cons Not offering a free trial period is a huge missing point of Gleantap, there needs to be a free trial period and it definitely should be a long one. Switched from [Skipio](https://www.capterra.com/p/174028/Skipio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Antoinette L. Valuation assistant Real Estate ### "Gleantap " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 27, 2021 The experience is top notch and anyone wanting to try I would recommend they give it a go. Pros Easy to use and an added plus is the excellent customer service associates they are attentive and knowledgeable at Gleantap Cons More custom reporting required I will add to increase the experience in a positive way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS zachary S. General Manager Health, Wellness and Fitness ### "Fantastic Communication Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2020 Fantastic - Professional, fast, easy to use and great service to use Pros Ease of use, customer service team very professional and fast, overall great experience Cons Not a con, but be prepared to create your own campaigns and stay on top of it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Chris E. Director of Marketing Health, Wellness and Fitness ### "Excellent Account Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2019 We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team. Pros Easy to use and great custom reporting options to support specific business needs. Cons We have not run into any issues at this point. Switched from [CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bevan C. Owner Health, Wellness and Fitness ### "A+ Product and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2019 My experience has been excellent, and I plan on being a customer for a long time! Pros The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart! Cons Honestly, I have yet to find something that I don’t like about the product and service. Alternatives considered [Lofty](https://www.capterra.com/p/157457/Lofty/) Reasons for choosing Gleantap Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dean F. Regional Manager Health, Wellness and Fitness ### "Glean Tap " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2019 Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication. Pros Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support. Cons I did not get introduced to this software sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Adam P. Director Customer Engagement Health, Wellness and Fitness ### "Happy overall. We have run some really powerful campaigns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2017 Pros Integrates seamlessly with our other business systems. Very Easy to use and Clean / Modern GUI. I like how its easy to setup Inbound Mobile Keywords. Cons I feel we could use some more custom reporting. Apart from that I am pretty satisfied with the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165385/Gleantap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.