# Exago Smart Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Exago Smart Software - reviews, pricing plans, popular comparisons to other Idea Management products and more.

Source: https://www.capterra.com/p/165390/Exago-SMART

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# 

 Exago Smart Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Exago Smart

## What is Exago Smart?

Exago - the leading collaborative innovation software connects you to your people's ideas when you need them the most. The US-patented solution activates your workforce's collective intelligence to speed up business transformation. Trusted by Fortune500 and top firms, Exago Smart is used by clients such as Barclays, Liberty, Ageas, Unilever and Carrefour. Available in app and desktop version, Exago also offers solutions and services to support companies open innovation programmes.

## What is Exago Smart used for?

[Innovation Management](https://www.capterra.com/innovation-software/)[Idea Management](https://www.capterra.com/idea-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Exago Smart

4.8 (8)

VS.

[4.6 (35)](https://www.capterra.com/p/169061/ITONICS/reviews/)

Starting Price

€3

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (8)

Ease Of Use

4.2 (25)

Value For Money

4.3 (6)

Value For Money

4.1 (25)

Customer Service

4.6 (8)

Customer Service

4.8 (25)

## Exago Smart alternatives

Highest Rated

[4.9 (29)](https://www.capterra.com/p/10015098/Ideally/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Accubate](https://www.capterra.com/p/266309/Accubate/)

[4.8 (25)](https://www.capterra.com/p/266309/Accubate/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266309/Accubate/)

[Miro](https://www.capterra.com/p/128955/Miro/)

[4.7 (1,680)](https://www.capterra.com/p/128955/Miro/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128955/Miro/)

[View all alternatives](https://www.capterra.com/p/165390/Exago-SMART/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity/News Feed

Continuous profile-based stream of news and activity

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Workflow

Route documents and other data through one or more stakeholders for review and approval

Brainstorming

Group collaboration to solve ideas in a productive and concentrated manner.

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Exago Smart 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Route documents and other data through one or more stakeholders for review and approval

Group collaboration to solve ideas in a productive and concentrated manner.

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Collects information, opinions, or ideas from a group of people

Add customized logos and colors to align with company branding

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, share, and manage the distribution of job descriptions/duties

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels

Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Access software remotely via mobile devices

Enable custom polls/voting to facilitate decision-making or increase engagement

Arrange tasks based on the level of priority or urgency

Ratings/Reviews

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, design and manage workflows for repetitive tasks

Features

4.0 (6)

4.0

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

Free Trial

Basic

€3.00

Per User,Per Month

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Support, customer service and training options

Customer Service

4.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (8)

4.6

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 8 reviews

Filter by rating

5(6)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Adriano B.

Senior consultant

Management Consulting

### "Exago plataform for innovation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 28, 2020

I am quite confident being a selling and consulting partner. Although the medium-high price it has a good first impression to potential customers and allow a good conversation about how to structure a corporate innovation initiative.

Pros

The platform is easy to understand ans navigate and presents a high level of flexibility for adjusting their parameters. This is a differential in the market since the main competitors are somehow static and less flexible. Other amazing feature is the gamification tool: users can cooperate in innovative projects and compete among theirselves for real live prizes.

Cons

Despite to be very well developed for idea generation and management, the software does not include a robust feature for managing the projects that can arise from the selected ideas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2020

Hi Adriano! Thank you for your kind words and feedback. Your input about a missing project management feature is on our mind and we are developing external APIs to allow clients to integrate Exago with internal systems such as their project management solutions, ERP or collaboration solutions. In fact, Exago is now ready to integrate with the productivity and collaboration platform Fluig. In terms of pricing, we are very confident that our software upgrades in early 2021 will translate into a better value for money, since our focus is to continuously improve our software value and the effective results delivered. Hope all this comes in line with your expectations for us to strengthen a partnership that makes us proud! Andreia Dias, Partnerships Manager at Exago

MV

Marcio V.

Diretor Executivo

Computer Software

### "excellent innovation software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2020

Pros

It's a practical and easy-to-use tool, and helped us to generate several insights and innovation projects in a short time, generating gains for the company.

Cons

There's no integration with Protheus, our ERP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2020

Hi, Marcio! Thank you for your words and feedback. Just to let you know that by early 2021 we will make external APIs available to allow our clients to integrate Exago with internal systems, such as ERP tools, and collaboration and project management solutions. Hope this comes in line with your expectations! Paulo Gabriel, Product Manager at Exago

FC

Florencia C.

Internal Communication manager

Telecommunications

### "Fostering innovation since 2009"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2019

Pros

It's a software that truly enhance innovation throughout all the company. With this software everyone can share their ideas, discuss them with the peers, invest on other ideas. It really democratize the innovation process.

Cons

I would like to be autonomous on the customization of the look and feel of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 22, 2019

We thank you very much for your review, Florência. It¿s very rewarding to hear that Exago is helping you enhance your culture of collaborative innovation, and we are especially glad to have such amazing feedback on our Customer Support team. The most recent Exago Eagle Release introduces new functionalities and updates in management tasks, while the product roadmap will continue to focus on improving ease of use for both managers and users to make sure you enjoy Exago fully ¿ and reap its benefits! Wishing you a great day, Diana Carvalho, Exago CEO

Diana B.

INNOVATION SPECIALIST no Grupo Ageas Portugal

Insurance

### "Ding makes the difference"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2018

The experience has been quite good, highlighting the professionalism and spirit of sharing and building the EXAGO team. Always available to improve each step, always in active listening with customers, is indeed remarkable and we could not fail to highlight this point.

Pros

It is quite complete and able to build the entire route and include all stakeholders. It enables results online, giving the management team the freedom of full access and personalized management. We call it DING and within our company it has become a reference.

Cons

We feel the need to use a more communication layer, to have a news roll on the front page and to use the initial banner in a more active way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2018

Thank you very much for your feedback, Diana. It¿s truly a pleasure to be part of DING¿s success. We would also like to congratulate the Ageas team for the focus and efforts to select 34 ideas to implement in the first six months! Let me add that we will be working on increased flexibility and improvements on the homepage visuals as part of the Exago 2019 roadmap, among other developments. The recent 3.8 release already introduces relevant improvements in the news page ¿ with a new menu, also in the mobile version ¿ and a revamped text editor. Coming soon, the 4.0 release will also offer a new back-office to manage news. Hope you and your team can make the most of it! Best regards Diana Carvalho, Exago CEO

NK

Nicholas K.

VP Collective Wisdom

### "Very impressed with the overall service and functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 8, 2018

Pros

The ability to have multiple idea selection criteria is what really sets this software apart. It allows you to tailor the experience inn a way other platforms do not. It's also very intuitive and does a great job of organizing the artifacts so that they all get a fair viewing.

Cons

I think some improvements could be made in terms of the pace at which UAT changes are put into production. Also, in some instances, it would be better if someone internally was able to make changes as long as they had the right level of training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2018

Dear Nick, Thank you for your great review and kind words. Exago Smart was built for managers who need a more adaptable solution to fit every company and different innovation processes, so we are glad you feel our product is fulfilling your need. Regarding software upgrades, we follow a predefined workflow which is continuously reviewed and updated to make the process smoother and more efficient. We will ask our team to get in touch with you to better understand what can be improved here and how the process can evolve. Our most recent release brings a rebuilt platform administration panel, which gives customer administrators more independence in managing the back-office and makes it more intuitive to use. Even so, all the necessary training will be given, depending on client teams¿ needs, to make sure you are prepared to make the most of Exago software. Kind regards, Andreia Agostinho Dias Sales Executive at Exago

JC

Jeremy C.

Director of Innovation Services

Research

### "Ideal solution for ongoing strategic innovation support - rich feature set, great support from Exago"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2016

We used Exago to support an innovation initiative involving a very spread out population. The Exago services team led us very effectively through the design of our program and the configuration of the platform, from phases to challenges to incentives. Recruitment was a challenge because our participants work for many different organizations, but the Exago team was very creative and persistent in supporting our efforts. Management of the platform aspects of the program was very smooth, and the Exago team were very responsive to any questions or requests.

Pros

1) A community-centric front-end. The platform supports emergent discussions around insights, challenges, and strategic issues by enabling easy tag creation, community labels, and user-defined content filters. These functions support the emergence of Communities of Practice around broad interesting problems or capabilities; 2) A self-directed discovery model for ideation. "Posting and voting" are commodity functions for Innovation Management Systems; Exago's model encourages users to curate their own collections of ideas, challenge themes, or content tags, beginning to build coalitions of support around ideas. In other words, contributing new ideas to the pool is great, but discovering your interests and lending your insights and support to existing themes is better; 3) Social and gamified elements encourage more participation.

Cons

1) It's so feature-rich that navigation can be a little confusing. While it's easy to access the most common actions from almost any page, there is a lot going on that needs to be learned by new users, requiring a bit of investment in time before participants can become really productive. I am sure much of this is resolved by the changes in the latest 3.5 release; 2) Set up process was a little cumbersome (despite thoughtful guidance by Exago's services team). There were many decisions to take to customize the workflow and tune the platform for our initiative. This was clearly time well spent when we got into the campaign, but we were a little surprised by the upfront decision effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2016

Dear Jeremy, we are glad to get such great feedback from you! Idea Market does seek to bring everyone together in a company¿s innovation strategy, thus offering a flexible workflow and a set of options to fit each organisation's reality. Yet, the solution is also evolving to deliver the best possible standard configurations to clients who prefer to integrate them and accelerate the decision making process. Our new 3.5 release has also made navigation more intuitive and comprehensive; it offers, as well, new and revamped pages for managers and facilitates configuration adjustments. I am very excited to show it to you soon! Best regards, Diana Neves de Carvalho, Exago¿s CEO

DV

Dina V.

BI Analyst

### "The Exago Innovation is a dynamic company with professional excellence."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 27, 2015

With the 'People @ Liberty' program, the Liberty Seguros had the pleasure of working together with Exago Innovation. Together we have created value for both companies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 22, 2016

Thank you Dina. We feel grateful for receiving this feedback. It¿s a pleasure to work with People@Liberty team! Your energy, focus and enthusiasm are critical success factors for the project success, and we do believe the best is yet to come. Diana Neves de Carvalho

JS

Jan S.

Special projects dir ctor

### "Just beginning and the customer interaction is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

November 19, 2015

The engagement initiatives tied with the tracking is very innovative and geared to the audience of today

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2015

Thank you Jan! We really appreciate your feedback. We are very excited with this project and we believe that the multidisciplinary innovation team plus the target diversity (from truckers to safety managers) will allow us to get amazing results! Together we will capture people¿s collective intelligence to tackle your key business challenges! Diana Neves de Carvalho

[View all Reviews](https://www.capterra.com/p/165390/Exago-SMART/reviews/)

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