# Exago Smart Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Exago Smart Software - reviews, pricing plans, popular comparisons to other Idea Management products and more. Source: https://www.capterra.com/p/165390/Exago-SMART/pricing --- # Exago Smart Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Exago Smart ## What is Exago Smart? Exago - the leading collaborative innovation software connects you to your people's ideas when you need them the most. The US-patented solution activates your workforce's collective intelligence to speed up business transformation. Trusted by Fortune500 and top firms, Exago Smart is used by clients such as Barclays, Liberty, Ageas, Unilever and Carrefour. Available in app and desktop version, Exago also offers solutions and services to support companies open innovation programmes. ## What is Exago Smart used for? [Innovation Management](https://www.capterra.com/innovation-software/)[Idea Management](https://www.capterra.com/idea-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exago Smart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.exago.com&name=Exago Smart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exago Smart 4.8 (8) VS. [4.6 (35)](https://www.capterra.com/p/169061/ITONICS/reviews/) Starting Price €3 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (8) Ease Of Use 4.2 (25) Value For Money 4.3 (6) Value For Money 4.1 (25) Customer Service 4.6 (8) Customer Service 4.8 (25) ## Exago Smart alternatives Highest Rated [4.9 (29)](https://www.capterra.com/p/10015098/Ideally/reviews/) Starting price Contact vendor for pricing [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month [Accubate](https://www.capterra.com/p/266309/Accubate/) [4.8 (25)](https://www.capterra.com/p/266309/Accubate/reviews/) Starting price $149.00 Per User, Per Month [Learn More](https://www.capterra.com/p/266309/Accubate/) [Miro](https://www.capterra.com/p/128955/Miro/) [4.7 (1,680)](https://www.capterra.com/p/128955/Miro/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/128955/Miro/) [View all alternatives](https://www.capterra.com/p/165390/Exago-SMART/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Workflow Route documents and other data through one or more stakeholders for review and approval Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Exago Smart 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Route documents and other data through one or more stakeholders for review and approval Group collaboration to solve ideas in a productive and concentrated manner. Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Configure existing workflows to meet your organization's needs Collects information, opinions, or ideas from a group of people Add customized logos and colors to align with company branding Online forums/groups where users can ask questions, share ideas, best practices, etc. Tracks metrics that provide insight into how a user interacts with any interface or product Create, share, and manage the distribution of job descriptions/duties Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Access software remotely via mobile devices Enable custom polls/voting to facilitate decision-making or increase engagement Arrange tasks based on the level of priority or urgency Ratings/Reviews Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Create, design and manage workflows for repetitive tasks Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 4.3 (6) Free Trial Basic €3.00 Per User,Per Month Value for money 4.3 (6) 4.3 Based on 6 reviews ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Adriano B. Senior consultant Management Consulting ### "Exago plataform for innovation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 28, 2020 I am quite confident being a selling and consulting partner. Although the medium-high price it has a good first impression to potential customers and allow a good conversation about how to structure a corporate innovation initiative. Pros The platform is easy to understand ans navigate and presents a high level of flexibility for adjusting their parameters. This is a differential in the market since the main competitors are somehow static and less flexible. Other amazing feature is the gamification tool: users can cooperate in innovative projects and compete among theirselves for real live prizes. Cons Despite to be very well developed for idea generation and management, the software does not include a robust feature for managing the projects that can arise from the selected ideas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2020 Hi Adriano! Thank you for your kind words and feedback. Your input about a missing project management feature is on our mind and we are developing external APIs to allow clients to integrate Exago with internal systems such as their project management solutions, ERP or collaboration solutions. In fact, Exago is now ready to integrate with the productivity and collaboration platform Fluig. In terms of pricing, we are very confident that our software upgrades in early 2021 will translate into a better value for money, since our focus is to continuously improve our software value and the effective results delivered. Hope all this comes in line with your expectations for us to strengthen a partnership that makes us proud! Andreia Dias, Partnerships Manager at Exago MV Marcio V. Diretor Executivo Computer Software ### "excellent innovation software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2020 Pros It's a practical and easy-to-use tool, and helped us to generate several insights and innovation projects in a short time, generating gains for the company. Cons There's no integration with Protheus, our ERP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2020 Hi, Marcio! Thank you for your words and feedback. Just to let you know that by early 2021 we will make external APIs available to allow our clients to integrate Exago with internal systems, such as ERP tools, and collaboration and project management solutions. Hope this comes in line with your expectations! Paulo Gabriel, Product Manager at Exago FC Florencia C. Internal Communication manager Telecommunications ### "Fostering innovation since 2009" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2019 Pros It's a software that truly enhance innovation throughout all the company. With this software everyone can share their ideas, discuss them with the peers, invest on other ideas. It really democratize the innovation process. Cons I would like to be autonomous on the customization of the look and feel of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2019 We thank you very much for your review, Florência. It¿s very rewarding to hear that Exago is helping you enhance your culture of collaborative innovation, and we are especially glad to have such amazing feedback on our Customer Support team. The most recent Exago Eagle Release introduces new functionalities and updates in management tasks, while the product roadmap will continue to focus on improving ease of use for both managers and users to make sure you enjoy Exago fully ¿ and reap its benefits! Wishing you a great day, Diana Carvalho, Exago CEO Diana B. INNOVATION SPECIALIST no Grupo Ageas Portugal Insurance ### "Ding makes the difference" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2018 The experience has been quite good, highlighting the professionalism and spirit of sharing and building the EXAGO team. Always available to improve each step, always in active listening with customers, is indeed remarkable and we could not fail to highlight this point. Pros It is quite complete and able to build the entire route and include all stakeholders. It enables results online, giving the management team the freedom of full access and personalized management. We call it DING and within our company it has become a reference. Cons We feel the need to use a more communication layer, to have a news roll on the front page and to use the initial banner in a more active way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2018 Thank you very much for your feedback, Diana. It¿s truly a pleasure to be part of DING¿s success. We would also like to congratulate the Ageas team for the focus and efforts to select 34 ideas to implement in the first six months! Let me add that we will be working on increased flexibility and improvements on the homepage visuals as part of the Exago 2019 roadmap, among other developments. The recent 3.8 release already introduces relevant improvements in the news page ¿ with a new menu, also in the mobile version ¿ and a revamped text editor. Coming soon, the 4.0 release will also offer a new back-office to manage news. Hope you and your team can make the most of it! Best regards Diana Carvalho, Exago CEO NK Nicholas K. VP Collective Wisdom ### "Very impressed with the overall service and functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 8, 2018 Pros The ability to have multiple idea selection criteria is what really sets this software apart. It allows you to tailor the experience inn a way other platforms do not. It's also very intuitive and does a great job of organizing the artifacts so that they all get a fair viewing. Cons I think some improvements could be made in terms of the pace at which UAT changes are put into production. Also, in some instances, it would be better if someone internally was able to make changes as long as they had the right level of training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2018 Dear Nick, Thank you for your great review and kind words. Exago Smart was built for managers who need a more adaptable solution to fit every company and different innovation processes, so we are glad you feel our product is fulfilling your need. Regarding software upgrades, we follow a predefined workflow which is continuously reviewed and updated to make the process smoother and more efficient. We will ask our team to get in touch with you to better understand what can be improved here and how the process can evolve. Our most recent release brings a rebuilt platform administration panel, which gives customer administrators more independence in managing the back-office and makes it more intuitive to use. Even so, all the necessary training will be given, depending on client teams¿ needs, to make sure you are prepared to make the most of Exago software. Kind regards, Andreia Agostinho Dias Sales Executive at Exago JC Jeremy C. Director of Innovation Services Research ### "Ideal solution for ongoing strategic innovation support - rich feature set, great support from Exago" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2016 We used Exago to support an innovation initiative involving a very spread out population. The Exago services team led us very effectively through the design of our program and the configuration of the platform, from phases to challenges to incentives. Recruitment was a challenge because our participants work for many different organizations, but the Exago team was very creative and persistent in supporting our efforts. Management of the platform aspects of the program was very smooth, and the Exago team were very responsive to any questions or requests. Pros 1) A community-centric front-end. The platform supports emergent discussions around insights, challenges, and strategic issues by enabling easy tag creation, community labels, and user-defined content filters. These functions support the emergence of Communities of Practice around broad interesting problems or capabilities; 2) A self-directed discovery model for ideation. "Posting and voting" are commodity functions for Innovation Management Systems; Exago's model encourages users to curate their own collections of ideas, challenge themes, or content tags, beginning to build coalitions of support around ideas. In other words, contributing new ideas to the pool is great, but discovering your interests and lending your insights and support to existing themes is better; 3) Social and gamified elements encourage more participation. Cons 1) It's so feature-rich that navigation can be a little confusing. While it's easy to access the most common actions from almost any page, there is a lot going on that needs to be learned by new users, requiring a bit of investment in time before participants can become really productive. I am sure much of this is resolved by the changes in the latest 3.5 release; 2) Set up process was a little cumbersome (despite thoughtful guidance by Exago's services team). There were many decisions to take to customize the workflow and tune the platform for our initiative. This was clearly time well spent when we got into the campaign, but we were a little surprised by the upfront decision effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2016 Dear Jeremy, we are glad to get such great feedback from you! Idea Market does seek to bring everyone together in a company¿s innovation strategy, thus offering a flexible workflow and a set of options to fit each organisation's reality. Yet, the solution is also evolving to deliver the best possible standard configurations to clients who prefer to integrate them and accelerate the decision making process. Our new 3.5 release has also made navigation more intuitive and comprehensive; it offers, as well, new and revamped pages for managers and facilitates configuration adjustments. I am very excited to show it to you soon! Best regards, Diana Neves de Carvalho, Exago¿s CEO DV Dina V. BI Analyst ### "The Exago Innovation is a dynamic company with professional excellence." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 27, 2015 With the 'People @ Liberty' program, the Liberty Seguros had the pleasure of working together with Exago Innovation. Together we have created value for both companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2016 Thank you Dina. We feel grateful for receiving this feedback. It¿s a pleasure to work with People@Liberty team! Your energy, focus and enthusiasm are critical success factors for the project success, and we do believe the best is yet to come. Diana Neves de Carvalho JS Jan S. Special projects dir ctor ### "Just beginning and the customer interaction is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 19, 2015 The engagement initiatives tied with the tracking is very innovative and geared to the audience of today Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2015 Thank you Jan! We really appreciate your feedback. We are very excited with this project and we believe that the multidisciplinary innovation team plus the target diversity (from truckers to safety managers) will allow us to get amazing results! Together we will capture people¿s collective intelligence to tackle your key business challenges! Diana Neves de Carvalho [View all Reviews](https://www.capterra.com/p/165390/Exago-SMART/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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