--- title: "Cegid Retail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cegid Retail Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/165391/Cegid-Retail-POS/" page_type: "product" language: "en" --- # Cegid Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cegid Retail ## What is Cegid Retail? A single, real-time view of inventory is the lifeblood for retailers. Keep your customers coming back to your stores with Cegid Retail Inventory Tracking. The solution provides accurate, actionable data that helps you get the right inventory in your stores and to your customers - directly impacting your bottom line and the customer experience. Features include: stocktaking, receipt of goods, inter-store transfers, suppler returns and item/price look-up. ## What is Cegid Retail used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price €159 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cegid Retail?[Manage this product listing](https://www.g2.com/products/cegid-retail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cegid Retail 4.4 (34) VS. [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price €159 Per Month Starting Price $495 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (34) Ease Of Use 4.7 (188) Value For Money 4.5 (18) Value For Money 4.8 (183) Customer Service 4.5 (30) Customer Service 4.8 (184) ## Cegid Retail alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [4.7 (496)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170272/Square-for-Retail/) ## FAQs about Cegid Retail Overview ### Which roles and teams benefit most from Cegid Retail? Cegid Retail is most used by retail operations leaders, store managers, and merchandising teams that need tighter control over sales, inventory, purchasing, and store workflows. IT teams use it to support system reliability and data management, while owners and executives rely on reporting and visibility to guide retail performance and operational decisions. Answer based on 29 reviews Overview ### What company size and specific industries is Cegid Retail built for? Cegid Retail is designed for specialty retailers with more than 20 stores, making it a fit for mid-sized to larger retail businesses. It is used by brands in fashion, beauty, luxury goods, and accessories, including apparel, cosmetics, watches, and designer retail. Features and Usability ### What are the key features of Cegid Retail? Cegid Retail offers point of sale (POS), retail inventory management, and order management for store operations. It also includes CRM, customer history, and loyalty program tools, plus billing and invoicing, payment processing, receipt management, and real-time reporting. Additional features include barcode scanning, multi-location support, and third-party integrations. Getting Started and Support ### What training and onboarding options does Cegid Retail offer? Cegid Retail provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover specific topics, documentation offers written reference material, and videos provide visual guidance for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Cegid Retail offer? Cegid Retail provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users describe support as generally helpful and knowledgeable, with some noting quick responses and thorough troubleshooting. Others mention that support is not always readily available, and phone-based help can be slow for basic issues. Answer based on 7 reviews ## Features AI summary Based on 7,702 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Cegid Retail supports all three of the features reviewers value most: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Combined, these capabilities help businesses maintain accurate stock levels, monitor item movement across operations, and manage customer billing more efficiently, allowing teams to reduce stock issues, improve order accuracy, and keep financial processes organized. Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Cegid Retail 54 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.5 (18) Basic €159.00 Per Month Value for money 4.5 (18) 4.5 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (30) 4.5 Based on 30 reviews ## User reviews Overall rating 4.4 Based on 34 reviews Filter by rating 5(18) 4(14) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent CR Christophe R. Industrial performance controller Aviation & Aerospace ### "Cegid servantissimmo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 9, 2021 Assez content de son utilisation mais quelques améliorations seront les bienvenues afin de le rendre encore plus pratique. Pros Utilisation pour la base des immobilisation de l'entreprise, les recherche sont assez simple et la mise à jour aussi. Cons Assez compliqué à faire des extractions de la base avec toutes les données, le logiciel est assez limités. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andres W. Sales Executive Packaging and Containers ### "Just for big retailers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2020 I use Cegid to manage operations, reports, email marketing and a lot of stuff that my bosses need from me. Pros Cegid is a great platform that has been improving the way retail stores manage their products or services for many years now. That's a key point for me: experience on the market. Their team developed a lot of templates that can be customised to fit your needs. Example: reports for corporate. iOS app! Cons The learning curve is really big, if you see any efficient operator of this program is because he/she spent years with it. Reasons for choosing Cegid Retail It wasn't for me. It lacks a lot of features. I think that is because it's new. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christopher M. Owner Farming ### "Big company and only looks like they are getting bigger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2018 Pros I like that this company has been around for a while now, are all over the globe 10+ or more I believe now and counting. So if you are worried about a smaller company disappearing one day and having to input everything all over again.. This will take that fear away. Cons Not to much I can see at all this company shows to be moving forward and getting bigger and to that brings security to its customers like me. Definitely can not name a con here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Enrique M. IT Support Apparel & Fashion ### "Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2018 In General good customer services, software is very stable and cover more of the functions need it in retail. Pros Quick download and setup. Easy navigation menu's. Easy to understand and use. Cover most of the functions. Cons Need to be up to for Windows 10 operation system since most of the PC's and PO's system need to run in Windows 10. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sarah S. Merchandise Coordinator Retail ### "My experience with the consultants was extremely positive. They were friendly and willing to help any way they could!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2018 Pros It is very quick and easy to create item numbers and purchase orders! I also love how simple the system makes it to add colors to items and manipulate POs as needed. Cons Promotions and sales conditions are a challenge and require in-depth training. Reporting is another area that can be challenging and extra training may be needed to really understand all of the capabilities available to the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NZ Nelly Z. Director of Purchasing Retail ### "Winretil review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2018 Pros Good for retail, as you can add many values, you can customized and open as many modules as you will like Cons Not Web based, Set up is very extensive and can get confusing , also a big challenge is that they have limited users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. CEO Apparel & Fashion ### "Customer support is tops." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2018 we are using Cegid because they bought JDS Solutions, a software company that we were using. The JDS, now Cegid, personnel are very knowledgeable about retail and will do anything to help their customers solve problems. Their retail Y2 SaaS product is very advanced for the industry. They understand the retail environment and are enhancing their systems to help retailers adapt to it. Pros Easy to use: dedicated, knowledgeable support people; data base provides a lot of future potential. Their retail consultant and support group are the best. Cons still needs to be tailored to the US market; their Y2 back end inventory system needs to incorporate the features in their WinRetail product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tricia L. Director Volunteer/Retail Services Health, Wellness and Fitness ### "Cegid Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 27, 2018 I'm happy we were able to complete this upgrade with Cegid as they were our current vendors. But as budget goes in any organization you have to look for the most value for the dollars that you spend. With other vendors information and software options were explored, we were happy to continue our partnership with Cegid. Pros The staff are amazing! They will go above and beyond to ensure that they are answering your questions in a timely manner and they do what they can to meet your needs. The software is easy to use. We chose not to do the Y2 for the back office and kept our current software WinRetail. We had some glitches in the beginning to information flowing over fluently. But the team was on it quickly and able to resolve it. We had the joy of not only working with the staff over conference calls, but in person support as well with Ambra who came to our location to train our staff and complete the build of our program while she was here. She will ensure that her customers are happy, long after the project is complete. Mary and Ambra make an excellent team! Cons Just a couple of functionality things that we have found along the way, but again the Cegid staff does everything they can to fix this right away or find a "build" if needed. As with any software, you don't always know what you are missing until you are "live" and you find something that needs some work or you didn't think about in the build that would be helpful in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Shawn O. Systems Analyst Health, Wellness and Fitness ### "A+ service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2018 It has been an absolute pleasure working with this company. Pros Team we worked with to set up and continue to work with day to day are second to none. An absolute pleasure to work with. I have no complaints at this time with the software, hardware or support. Support has been easy to contact and have been quick to resolve any issues that have arisen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jillian L. Director of Retail Operations Health, Wellness and Fitness ### "Robust Features Except Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 26, 2018 Overall it was the best decision as it has the functionality we need for inventory management and purchase orders. Pros Cegid (Y2 specifically) offers a lot of useful features for inventory management, purchase orders, and promotions that most other options don't offer. Customer support is not always readily available, but when they do respond, they take the time to ensure your issue is resolved. Front end is user friendly for employees. Cons Lacks reporting features. Most basic reports have to be custom built or exported and fiddled with before you can get the format you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165391/Cegid-Retail-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Odoo vs Cegid Retail](https://www.capterra.com/compare/135618-165391/Odoo-vs-Cegid-Retail-POS)