---
title: "WooPOS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about WooPOS Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more."
source_url: "https://www.capterra.com/p/165410/WooCommerce/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 WooPOS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WooPOS

## What is WooPOS?

High-end enterprise level retail Point Of Sale and Inventory Management on Windows Desktop with affordable pricing. WooPOS covers every aspect of your retail business. Customizable for all types of retail Industries. Features include CRM, customer loyalty, employee commission, time-card, auto discount rules, tax by zip code, hybrid online and offline database, 500 comprehensive analytics reports. Deep e-commerce integration including WooCommerce and Shopify.

## What is WooPOS used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Top alternative

Featured

Overall rating

Based on 185 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Starting price

$99

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WooPOS?[Manage this product listing](https://www.g2.com/products/woopos/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WooPOS

4.6 (185)

VS.

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (185)

Ease Of Use

4.0 (199)

Value For Money

4.6 (171)

Value For Money

4.1 (186)

Customer Service

4.3 (168)

Customer Service

3.9 (194)

## WooPOS alternatives

Highest Rated

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

## FAQs about WooPOS

Overview

### What problems does WooPOS solve?

WooPOS solves disconnected retail and online-store operations by syncing WooCommerce inventory, products, customer records, and sales through one database. It helps brick-and-mortar retailers, hybrid service-retail businesses, and multi-location teams reduce stock discrepancies, speed touchscreen checkout, manage special orders and transfers, and use sales and inventory reports for purchasing decisions.

Answer based on 132 reviews

Overview

### Which roles and teams benefit most from WooPOS?

WooPOS is most used by business owners, managers, and executive leaders who oversee retail operations, sales, and financial performance. Operations and sales teams use it to process transactions, manage inventory, and track orders, while web developers and marketing managers connect online stores with in-person selling and promotional activity.

Answer based on 185 reviews

Overview

### What company size and industries is WooPOS built for?

WooPOS is for small to large retail business owners managing POS, inventory, customers, and employees, with small businesses representing 92% of reviewers and retail accounting for 29%. It also serves consumer goods and information technology and services organizations, each representing 5% of reviewers. Midsize and enterprise users account for 3% and 4%, respectively.

Answer based on 185 reviews

Features and Usability

### What are the key features of WooPOS?

WooPOS includes core online store, tax management, general ledger, mobile app, and predictive analytics features. Its differentiating functions include WooCommerce integration, offline point of sale (POS), synchronized inventory management, multi-location transfers, and customizable screens, invoices, labels, and reports for retail and eCommerce operations.

Answer based on 67 reviews

Pricing

### How much does it cost and what fees or limitations are included?

WooPOS offers the $99/month Device plan per computer, with Growth at 179/month for five users and Enterprise at 289/month for 10 users. Extra users cost 35.80 on Growth or 28.90 on Enterprise. A free trial is available. All plans include all features; reviewers say pricing can feel high during expansion.

Answer based on 45 reviews

Integrations

### Which third-party tools and platforms does WooPOS integrate with?

WooPOS integrates with WooCommerce and Shopify for ecommerce and store synchronization. Its official integration catalog also includes BriteVerify, FastBound, Instacart, ShipStation, Shippo, and Twilio, covering address verification, compliance, delivery marketplace, shipping, and customer messaging connections. Reviewer feedback most frequently confirms WooCommerce support, with Shopify also cited.

Answer based on 122 reviews

Getting Started and Support

### How easy is it to onboard and train a team on WooPOS?

WooPOS offers live online training and documentation to support team adoption. Reviewers report that new staff can learn everyday sales tasks quickly, especially touch-screen workflows, while administrators and teams configuring inventory, fulfillment, custom buttons, or integrations need more time. The knowledge base helps users work through complex setup and unfamiliar processes.

Answer based on 36 reviews

Getting Started and Support

### What customer support options does WooPOS offer, and how do users rate the experience?

WooPOS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users frequently describe support as responsive, helpful, and quick to resolve setup or technical issues, including weekends. Some report time-zone-related delays, documentation gaps, or inconsistent assistance, particularly for complex configurations.

Answer based on 59 reviews

Payment options

### What payment options does WooPOS support?

WooPOS supports flexible payment workflows through WooCommerce integrations for online and in-person sales. Small retailers value connections to card processors, PayPal, Square, subscriptions, and other payment gateways, while some users find initial gateway setup, checkout customization, and certain paid extensions more demanding than expected.

Answer based on 31 reviews

## Features

AI summary

Based on 7,702 Inventory Management reviews

Capterra data shows that buyers of inventory management software rank the following features as their top priorities:

-   **Inventory Control** (**52%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**56%**)
-   **Billing & Invoicing** (**47%**)

WooPOS supports all three of the features reviewers value most: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement in real time, and manage customer billing more efficiently, allowing teams to keep inventory organized and support day-to-day sales operations with fewer errors.

Inventory Control

4.8 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Monitor product stock levels

Inventory Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Purchase Order Management

4.7 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Product Identification

4.9 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Ability to link barcodes or serial numbers with specific items for identification

Inventory Management

4.8 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Reporting/Analytics

4.7 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

WooPOS 103 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Management: Manage, organize, and store contact information
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- General Ledger: Centralized accounting record which tracks all financial transactions
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Kitting: Group and package individual but related items as one package set
- Label Printing: Process of printing custom labels through various methods.
- Label Templates: Premade examples and templates for labels
- Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mail Order: Facilitate the process of ordering and the mail delivery of products
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Store: Website through which businesses can sell goods or services over the internet
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Predictive Analytics: Predict future data based on historical data sets
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Returns Tracking: See what items have been returned
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (185)

4.5

Based on 185 reviews

## Pricing

Value for money

4.6 (171)

Free Trial

[View pricing plan details](https://www.capterra.com/p/165410/WooCommerce/pricing/)

Device

$99.00

Per User,Per Month

It includes:

-   All Features Included
-   Cancel Any Time
-   No Contract
-   Unlimited Customers
-   Unlimited Products
-   Unlimited Stores
-   Unlimited Transactions
-   Unlimited Users

Growth

$179.00

Flat Rate,Per Month

It includes:

-   All Features Included
-   Cancel Any Time
-   Limit Five Computers
-   No Contract
-   Unlimited Customers
-   Unlimited Products
-   Unlimited Stores
-   Unlimited Transactions

Enterprise

$289.00

Flat Rate,Per Month

It includes:

-   Unlimited Transactions
-   All Features Included
-   Cancel Any Time
-   No Contract
-   Unlimited Computers
-   Unlimited Customers
-   Unlimited Products
-   Unlimited Stores

Value for money

4.6 (171)

4.6

Based on 171 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Shippo](https://www.capterra.com/p/146146/Shippo/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Instacart](https://www.capterra.com/p/229777/Instacart/)[

FastBound](https://www.capterra.com/p/195829/FastBound/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (168)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (168)

4.3

Based on 168 reviews

## User reviews

Overall rating

4.6

Based on 185 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(117)

4(55)

3(12)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Matthew M.

Owner

Used the software for: 1-3 years

### "Super powerful and designed for use for Wordpress and it works great in the software it was written "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 4, 2017

Its a great, powerful peice of software, makes for a very flexible and complete store. But you need to pay to get their, other competitors already offer the options in a monthly paid format and include phone support. But those are different models. Its working for this client and I'm glad they are happy. I would consider it again, but perhaps a little closer eye on the yearly cost.

Pros

I had a client who needed a store and wanted me to build it an host it. Since I use wordpress for all my sites I'd already known about woocommerce. Its allowed me to build a very flexible, powerful store that can do almost anything I ask of it, as long as my client can continue to pay for the yearly renewals.

Cons

Its expensive if you run anything more than a very simple store with simple products. As soon as you want to process credit cards, thats a paid plugin, you want to add the cost of goods (a feature free by default in 99% of its competitors), thats paid plugin. I would necessarily call it a full eCommerce solution, more like a solution framework that you need to buy multiple once a year renewing addons. Since its self hosted on your wordpress server you will not have phone support, email/ticket support is pretty responsive though. but you are expected to have moderately high level of tech knowledge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Accounting Manager

Used the software for: 3-5 years

### "Very happy to have WooPOS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2024

Very happy to have this system, it really help us to do our business much more efficient and the cost of having this system is affordable.

Pros

WooPOS is very to easy to use and extremely flexible to meet our specific needs. Technical support is great, very quick and helpful.

Cons

I wish it had a Report Writing module that we could design the format and layout of the report ourselves. The current query-based report generator is fantastic tough and we use it a lot.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Digital Marketing Manager

Used the software for: 3-5 years

### "Woocommerce is great... if you have the perfect team to manage it. It is customizable but takes work"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

August 1, 2018

Pros

Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product.

Cons

Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: Less than 1 year

### "Best of all Solutions to sync with a Woocommerce website for my needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2023

When we need to move from an old POS system to a new one, it's never simple. But doing that with the WooPos team was a good experience with a very effective and fast response on urgent request. The migration went well and seamless without any interruption. Just a few bugs or missing setting quickly fixed. With the POS and the inventory, we are still learning and appreciate all the possibilities and the efficiencies of the WOOPOS system. There is also a knowledge database that could answer a lot of questions. The system is always improving with regular update.

Pros

At first the posibility to migrate from my old outdated Microsoft RMS Store POS with the help of \[sensitive content hidden\] very professionnal without fee. Support very good almost live all the time with \[sensitive content hidden\] to answer my so many questions and for more complicated request with \[sensitive content hidden\]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ...

Cons

Since I'm from Quebec, Canada and my main language is in French, there is missing some translations possibilities. There is a lot that you can translate, invoices, the POS to be easily used. But sometimes it can create bugs on normal operation when trying to translate some strings like in the day/end tab. Also for customers who would to install and work with it right away. It's not as simple.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: 1-3 years

### "Good software with solid perfomance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2024

2 years on, has improved management of my business

Pros

User friendly and robust. Good technical support. Customizable.

Cons

Learning curve with the software. Requires a good internet for multistore

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: Less than 1 year

### "Handles large Database"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 25, 2020

The software is easy to use and lots of support documentation...the learning curve is more about adjusting to a different process compared to what we used before. Overall the change to WooPOS has been positive and staff seem to like the new system better. Working with their head programmer has been beneficial in understanding and adapting to a new system.

Pros

Our database has over 500,000 items in it and product searches and reports are faster than my previous system. We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads. Easy to customize invoice, labels and layout of screens. Fairly user friendly with pop ups/tips when a function or command is skipped or missing.

Cons

Would be better if some of the inventory reports could be user defined/generated more easily than having to build (and understand how) a custom SQL query. Would like to see more/better basic accounting functionality as it is not an accounting program...it can export some ledger information to Quickbooks and others...but would like more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Business Owner

Used the software for: Less than 1 year

### "WooPOS is a part of my team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2021

It was paramount to have a process where we could have one database for retail sales as well as online. This alone saves us time and money as WooPOS does both. The tech support is second to none. Never in my life have I ever dealt with a team like this! If there is an issue, they are there....Period. When I switched from Retail Edge they were able to import my inventory, were able to import our credit system totally worry free. The information I can extract from WooPOS is more than enough for us to make decisions for the future.

Pros

One database works for both our Retail and Online business, time saves us time and money! The reports give us lots of information to make decisions. We have set reorder points for inventory we want to carry again which means less counting or forgetting to order products in on a timely basis.

Cons

I really haven't found an issue that hasn't been dealt with. I have never been in that position before. I will be a customer for a long time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "Closest thing to Perfection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2019

Really good overall experience. Everything is working very well. It has so many features it is a bit time consuming in getting it all set up just the way we want it.

Pros

Hard to say as there are many very good things to like. Customer Service is simply off the charts.\[SENSITIVE CONTENT HIDDEN\] takes care of any issues within a few minutes usually. There are many new tax laws in place now and their system works well with these and it is also adaptable to those that may pop up in the future. Our state makes us collect the state sales tax as well as sales tax for every city and every county that we deliver large products too. This system handles these things with ease. Just need to update it once in a while.

Cons

Adding inventory but I don't really suppose it's any better elsewhere.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Bonsai - Big thing in small package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2021

Pros

The attention to details and versatility. The software is highly flexible to suit any business's needs. \[SENSITIVE CONTENT HIDDEN\] and his team has put in a great effort to include a lot of features out of the box and the implementation is very easy. All the knowledge source is easily available and if you get stuck help is just a call/email away. In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.

Cons

People who are not used to of using mouse on retail systems may feel uneasy at first. One of my staff took a week to adjust but now adores the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Leola S.

Manager

Used the software for: 3-5 years

### "Wonderful simple and effective software. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 19, 2018

I was impressed by how I was able to create a customized solution for my client, which has very diverse shipping parameters, including different products, different box sizes, different shipping locations and more.

Pros

I can easily edit any part of our site from the home page to the Buy button. I also like to work to publish beautiful content and create a powerful brand. I like the way to control all my clients. I have the ability to manage the tax account. Also, I like to work on the installation and a simple way to change everything I need there, i also love not having to collect information from the credit card, but I can simply integrate Amazon Pay and Paypal. It creates less responsibility for me and my business at the same time that it allows consumers to shop online safely. Another good part is that you will get the WooCommerce developers at the most economical rate compared to other e-commerce solutions and there are many developers available online.

Cons

The platform may need to be updated frequently due to updates that can be an update task while making sure that your current website does not break during the update. In addition, there may be a slight learning curve due to the number of features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165410/WooCommerce/reviews/)

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