# WooPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WooPOS the right Inventory Management solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165410/WooCommerce/reviews --- WooPOS 4.6 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of WooPOS Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews FS Francois S PresidentApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Support very good almost live all the time with \[sensitive content hidden\] to answer my so many questions and for more complicated request with \[sensitive content hidden\]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ...“ August 10, 2023 DM Doug M Agency OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “The downfall is the way you have to build out your quick launch buttons.“ May 4, 2022 AC Aidan C Digital Operations ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “This includes easy SKU creation, customer database management, lots of unique special order parts, transfers between retail locations, and in-depth reports.“ November 19, 2022 RT Rahul T DirectorRetail, 2 - 10 employeesUsed the software for: 6-12 months. “People who are not used to of using mouse on retail systems may feel uneasy at first.“ February 24, 2021 FS Francois S PresidentApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “When we need to move from an old POS system to a new one, it's never simple. But doing that with the WooPos team was a good experience with a very effective and fast response on urgent request.“ August 10, 2023 MY Mike Y Business OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Never in my life have I ever dealt with a team like this! If there is an issue, they are there....“ February 23, 2021 SS SAEED S Accounting ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Very happy to have this system, it really help us to do our business much more efficient and the cost of having this system is affordable.“ May 5, 2024 MY Mike Y Business OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I really haven't found an issue that hasn't been dealt with.“ February 23, 2021 ## Showing most helpful reviews Showing 1-25 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew M. Owner Used the software for: 1-2 years ### "Super powerful and designed for use for Wordpress and it works great in the software it was written " December 2, 2017 4.0 Its a great, powerful peice of software, makes for a very flexible and complete store. But you need to pay to get their, other competitors already offer the options in a monthly paid format and include phone support. But those are different models. Its working for this client and I'm glad they are happy. I would consider it again, but perhaps a little closer eye on the yearly cost. Pros I had a client who needed a store and wanted me to build it an host it. Since I use wordpress for all my sites I'd already known about woocommerce. Its allowed me to build a very flexible, powerful store that can do almost anything I ask of it, as long as my client can continue to pay for the yearly renewals. Cons Its expensive if you run anything more than a very simple store with simple products. As soon as you want to process credit cards, thats a paid plugin, you want to add the cost of goods (a feature free by default in 99% of its competitors), thats paid plugin. I would necessarily call it a full eCommerce solution, more like a solution framework that you need to buy multiple once a year renewing addons. Since its self hosted on your wordpress server you will not have phone support, email/ticket support is pretty responsive though. but you are expected to have moderately high level of tech knowledge. Review Source SS SAEED S. Accounting Manager Retail Used the software for: 2+ years ### "Very happy to have WooPOS" May 5, 2024 5.0 Very happy to have this system, it really help us to do our business much more efficient and the cost of having this system is affordable. Pros WooPOS is very to easy to use and extremely flexible to meet our specific needs. Technical support is great, very quick and helpful. Cons I wish it had a Report Writing module that we could design the format and layout of the report ourselves. The current query-based report generator is fantastic tough and we use it a lot. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing WooPOS WooPOS was more comprehensive and much more flexible to adapt to our specific needs. Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) The previous system was too complicated and not flexible. It couldn't handle multi-location and was expensive. Review Source VR Verified Reviewer Digital Marketing Manager Consumer Goods Used the software for: 2+ years ### "Woocommerce is great... if you have the perfect team to manage it. It is customizable but takes work" August 1, 2018 3.0 Pros Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product. Cons Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer. Review Source FS Francois S. President Apparel & Fashion Used the software for: Less than 6 months ### "Best of all Solutions to sync with a Woocommerce website for my needs" August 10, 2023 5.0 When we need to move from an old POS system to a new one, it's never simple. But doing that with the WooPos team was a good experience with a very effective and fast response on urgent request. The migration went well and seamless without any interruption. Just a few bugs or missing setting quickly fixed. With the POS and the inventory, we are still learning and appreciate all the possibilities and the efficiencies of the WOOPOS system. There is also a knowledge database that could answer a lot of questions. The system is always improving with regular update. Pros At first the posibility to migrate from my old outdated Microsoft RMS Store POS with the help of \[sensitive content hidden\] very professionnal without fee. Support very good almost live all the time with \[sensitive content hidden\] to answer my so many questions and for more complicated request with \[sensitive content hidden\]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ... Cons Since I'm from Quebec, Canada and my main language is in French, there is missing some translations possibilities. There is a lot that you can translate, invoices, the POS to be easily used. But sometimes it can create bugs on normal operation when trying to translate some strings like in the day/end tab. Also for customers who would to install and work with it right away. It's not as simple. Alternatives considered [RMH Store](https://www.capterra.com/p/199048/RMH-Store/)[Oliver POS](https://www.capterra.com/p/185936/Oliver-POS/)[FooSales](https://www.capterra.com/p/196706/FooSales/) Reason for choosing WooPOS The possibilities to simplify my works and saving a lot of time just by creating a new product with WooPOS and pushing right through my website easily and quickly, faster thant creating directly in Woocommerce when having a lot of images. You won't believe it. Also the system is on the cloud and on the Pc database with daily automatically backup, so it can work without internet. And in the event of your PC crashed, you can reinstall quickly on another PC and go back in business in under 20 minutes. What else I could say , there is a lot more, but I have to back to work :). Satisfied customer! Review Source TM Tinashe M. Manager Security and Investigations Used the software for: 1-2 years ### "Good software with solid perfomance" February 10, 2024 5.0 2 years on, has improved management of my business Pros User friendly and robust. Good technical support. Customizable. Cons Learning curve with the software. Requires a good internet for multistore Reason for choosing WooPOS Affordable and can work offline. It is highly customizable Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Software outdated and not robust. Also poor support. Review Source AJ Andrew J. President Retail Used the software for: Less than 6 months ### "Handles large Database" August 18, 2020 5.0 The software is easy to use and lots of support documentation...the learning curve is more about adjusting to a different process compared to what we used before. Overall the change to WooPOS has been positive and staff seem to like the new system better. Working with their head programmer has been beneficial in understanding and adapting to a new system. Pros Our database has over 500,000 items in it and product searches and reports are faster than my previous system. We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads. Easy to customize invoice, labels and layout of screens. Fairly user friendly with pop ups/tips when a function or command is skipped or missing. Cons Would be better if some of the inventory reports could be user defined/generated more easily than having to build (and understand how) a custom SQL query. Would like to see more/better basic accounting functionality as it is not an accounting program...it can export some ledger information to Quickbooks and others...but would like more. Reason for choosing WooPOS We looked at other inventory control systems and Point of Sale systems, but WooPOS proved to be the most comprehensive package to fit our needs. WooPOS is also at a reasonable price point and is scalable. Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) To upgrade our old system meant a heavy hardware investment; whereas WooPOS uses SQL Server Express - so our hardware costs and software expenditures where significantly less to implement WooPOS. We also wanted an inventory control and POS that would integrate seamlessly with WooCommerce. Review Source MY Mike Y. Business Owner Retail Used the software for: 6-12 months ### "WooPOS is a part of my team!" February 23, 2021 5.0 It was paramount to have a process where we could have one database for retail sales as well as online. This alone saves us time and money as WooPOS does both. The tech support is second to none. Never in my life have I ever dealt with a team like this! If there is an issue, they are there....Period. When I switched from Retail Edge they were able to import my inventory, were able to import our credit system totally worry free. The information I can extract from WooPOS is more than enough for us to make decisions for the future. Pros One database works for both our Retail and Online business, time saves us time and money! The reports give us lots of information to make decisions. We have set reorder points for inventory we want to carry again which means less counting or forgetting to order products in on a timely basis. Cons I really haven't found an issue that hasn't been dealt with. I have never been in that position before. I will be a customer for a long time. Alternatives considered [Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/) Reason for choosing WooPOS WooPOS offers everything we needed at a very affordable price. Review Source SS Stephen S. Manager Sporting Goods Used the software for: Less than 6 months ### "Closest thing to Perfection" September 11, 2019 5.0 Really good overall experience. Everything is working very well. It has so many features it is a bit time consuming in getting it all set up just the way we want it. Pros Hard to say as there are many very good things to like. Customer Service is simply off the charts.\[SENSITIVE CONTENT HIDDEN\] takes care of any issues within a few minutes usually. There are many new tax laws in place now and their system works well with these and it is also adaptable to those that may pop up in the future. Our state makes us collect the state sales tax as well as sales tax for every city and every county that we deliver large products too. This system handles these things with ease. Just need to update it once in a while. Cons Adding inventory but I don't really suppose it's any better elsewhere. Reason for choosing WooPOS WooPos was free as long as we used the OpenEdge Credit Card Processing Company which not only matched our already low processing rates but they went one step further and beat the existing deals we had. Vend was very promising and we even signed up with them but in the end we felt that WooPos was just going to be a better fit for us. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Square had very limited abilities when it came to our website and all it's 400,000 SKU's. Review Source RT Rahul T. Director Retail Used the software for: 6-12 months ### "Bonsai - Big thing in small package" February 24, 2021 5.0 Pros The attention to details and versatility. The software is highly flexible to suit any business's needs. \[SENSITIVE CONTENT HIDDEN\] and his team has put in a great effort to include a lot of features out of the box and the implementation is very easy. All the knowledge source is easily available and if you get stuck help is just a call/email away. In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go. Cons People who are not used to of using mouse on retail systems may feel uneasy at first. One of my staff took a week to adjust but now adores the software. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing WooPOS Features and simplicity. Easy on pocket pay as you go option and amazing support. Review Source Leola S. Manager Used the software for: 2+ years ### "Wonderful simple and effective software. " June 15, 2018 4.0 I was impressed by how I was able to create a customized solution for my client, which has very diverse shipping parameters, including different products, different box sizes, different shipping locations and more. Pros I can easily edit any part of our site from the home page to the Buy button. I also like to work to publish beautiful content and create a powerful brand. I like the way to control all my clients. I have the ability to manage the tax account. Also, I like to work on the installation and a simple way to change everything I need there, i also love not having to collect information from the credit card, but I can simply integrate Amazon Pay and Paypal. It creates less responsibility for me and my business at the same time that it allows consumers to shop online safely. Another good part is that you will get the WooCommerce developers at the most economical rate compared to other e-commerce solutions and there are many developers available online. Cons The platform may need to be updated frequently due to updates that can be an update task while making sure that your current website does not break during the update. In addition, there may be a slight learning curve due to the number of features. Review Source MY Mike Y. Manager Retail Used the software for: 2+ years ### "Amazing software saves company and sanity!" May 4, 2022 5.0 When I was shopping for a POS I also wanted something that would integrate with a website. Originally I used WordPress however realized very quickly it was worth spending the fee and jumping to Shopify. I never looked back. We enter inventory once and it propagates to our website as well as available on our POS. Time is money and this software pays for itself in this area alone. Pros Where do I begin? If I had to pinpoint what the biggest like is, it would be the money it saves our company from product management to time needed to input inventory in in a point of sale and a website. This software manages both very efficiently. Cons There was growing pains when we switched over from what we used in the past however I can't think of anything that I really don't like. Woopos is an amazing company to work with and they helped us tailor their software to something that really just works. Switched from [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) Inventory management. Review Source KT Kenneth T. Director Cosmetics Used the software for: 2+ years ### "Happy use of WooPOS for 2+ years" May 19, 2022 5.0 WooPOS allows my company to see all data (very useful datas) at one interface really helps us to make better decisions in regarding what products to purchase more and what products that not selling well to have a promotion on it. What I appreciate the most is the support WooPOS able to provide when we face problems. Pros Its connectivity with Woocommerce, its comprehensive data selections, its ease of use, most importantly, greatest support ever Cons At first takes quite a bit time to get familiar, other than that, I have nothing dislike about this software. Review Source LM Luc M. CEO Food & Beverages Used the software for: 2+ years ### "Great support from two great guys \[sensitive content hidden\]" July 22, 2023 4.0 Great system, we just open a second online store and works great like the first store. No issue getting data for our business and very accessible from anywhere. Pros When everything is set up its the Cadillac of system, everything you need is available. The support is a 10 forget about a 5. Those two guys knows the system in and out and can set anything up for you, great great support. \[sensitive content hidden\] thank you for all the support over the years, we could not be where we are without you guys. Cons Very powerful system and one click of a box can mess up your system very badly. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) We out grow the system Review Source JW Jim W. Pres Fund-Raising Used the software for: 2+ years ### "Support is Excellent and accurate " June 15, 2022 5.0 We had support software upgrades and caused a failure with some features of the Gift Card plugin. We reached out to support and got an immediate response with suggestions to fix. We needed more support and \[SENSITIVE CONTENT\] in WooPOS support was able to quickly solve all our issues. We are very happy. Pros Ease of use, and ability to upload Gift Card in batch. Tracking is excellent and feature to control the card and use of card by customers. Cons This plugin is perfect for our industry and is the only Gift Card plugin with the ability to set the card as a 'one time use only'. Out of 10 or more we test it is the best, easy to use and can customize. We control 100's of card per month with little effort. Review Source MO Makayla O. Sales Retail Used the software for: 2+ years ### "Vacuums R Us front end" November 19, 2022 4.0 This has allowed us to track the front ends repair time with various skus and customer labels. This lets us sort through problem customers and higher maintenance customers by tagging their account and making detailed interaction notes. Do Pros I like the sku customization and customer account abilities. It’s sorting features and reports are also very beneficial Cons It can be a bit temperamental and reports often have issues with accuracy Review Source FM Faisal M. Manager Automotive Used the software for: 2+ years ### "You can't go wrong, service is out of this world. " May 20, 2022 5.0 Pros This has helped us grow from 1 location to 6 in 2.5 years. Cons The only thing that is missing is the accounting aspect, but really not a big deal. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Wanted to grow Review Source MT Mazen T. Director Retail Used the software for: 2+ years ### "Cleveland VapeC" May 5, 2022 5.0 Great to use, and great support from \[SENSITIVE CONTENT\] Pros easy to use and , sales functions great and easy to navigate Cons the updates. Sometimes it crashes my system in a middle of a sale Review Source JC Jen C. Store Manager Retail Used the software for: 2+ years ### "WooPOS Review" November 21, 2022 4.0 The POS software we previously used did not have nearly the customizability that Woo has. We have a necessity to be extremely detailed with our work orders for example and it being able to change the attributes so easily and often to fit our changing needs has been a great feature. Overall I find Woo Pos to be one of the better POS systems I have worked with in over 16 years in Retail. Pros I appreciate that tech support is very responsive and helpful when needed. I like that this software is so customizable it has really made a positive impact and streamlined our sales interactions. Cons There are times when it can be confusing or complicated to work with on certain tasks. However the WOOPOS knowledge base website has been very helpful in those moments. Review Source Brian A. Director of Sales & Marketing Used the software for: 2+ years ### "Our favorite cart software." April 14, 2018 5.0 Easy to get the hang of if you want an ecommerce website. Lots of templates out there to get for it too. Pros It is simple, clean and effective. We now have four websites that use it. I highly recommend it over other carts for sure. Cons Takes way too many plugins to give the cart what I think should be basic functionality already built in. Some of these plugins are not cheap either. Review Source VR Verified Reviewer Owner/Creative Director Used the software for: 2+ years ### "Feature packed, but that might not be a good thing for you" April 5, 2018 4.0 Pros WooCommerce is essentially the gold standard for Wordpress shopping carts. The list of features seems endless, and it integrates with just about any payment processor you can imagine. Additionally, it has a HUGE community so it's not hard to find help when needed. Cons Many times, there are way too many options available. The kicker is, though WooCommerce is free, many of the important add-ons aren't. For example, if you need to sell subscriptions, you need to pay For a license. There are many other examples. What's more, the software is large with many moving pieces. So, you need to be prepared when updating the plugin or site so not to break anything. Review Source JV Joan V. Oficial-Administrador Used the software for: 1-2 years ### "Easy to use, great results" March 14, 2018 5.0 Good software, useful as well as easy. It's only use is to sell things through a web page and it does it very well. Pros It is so easy to use and to integrate in your webpage using wordpress. It allows you to easily create a digital selling platform that will make your business easier to manage, since you will receive an email every time someone buys through Woocommerce. Plus, there are a lot of integrations you can add on it, and you can even allow payments to be done with PayPal or safety payments with credits card, etc. Cons No major cons, but once we stopped receiving the email every time someone bought something. We tried to solve this but no one could so we had to check manually every certain time if somebody had bought something. After a couple of months, we started receiving the emails again. Review Source SM Sarfaraz M. Sales consultant Automotive Used the software for: 1-2 years ### "Woopos review" January 13, 2022 5.0 Excellent Pros Easy to use and convenient. Laid out in simple terms Cons No feature I can think of is dislikeable as it is easy and convenient to use. Review Source DL Dave L. President Automotive Used the software for: 1-2 years ### "Mazdatrix review of POS" April 7, 2020 4.0 x Pros Works with our Woocommerce website and shopping cart. Support is WAY above normal - thank you. Relatively easy to learn. Cons Has a LOT of functions we don't use and will never use. I still can not "create" the actual "Reports" I need for my bookkeeper- CALIFORNIA ONLY sales tax in form the California Board of Equalization will accept for instance -- and others. -- Bottom line -- we have it doing the things we NEED at this time. BIGGEST draw back is POS will NOT let us keep ZERO in stock, then SELL a quantity, THEN HAVE IT SHOW UP ON THE PURCHASE ORDER -- Takes a LOT of our time to manually" do that. Reason for choosing WooPOS See above Review Source Response from WooPOS April 7, 2020 Hi Dave, Please send us details. We can always do custom work if needed. JC Jeremy C. Owner Sporting Goods Used the software for: 1-2 years ### "Most affordable and customizable pos system " May 25, 2022 5.0 Been great so far. Good communication and help. Regular updates with new features. Pros Can be as complex or simple as you need it to be. Staff is very helpful. Cons Again can be very complex and overwhelming. There are tons of features but their help section online is super helpful and they're eager to help Reason for choosing WooPOS Price and suggested by someone I trust Review Source Rebecca B. Spa Marketing & Success Mindset Coach Used the software for: 1-2 years ### "Love the printful integration" July 3, 2018 5.0 The ease of being able to not deal with direct orders- set up once, and my customers can automatically see inventory and designs and have it shipped directly to them Pros I love the integration on my website to my printful store so customers can buy tShirt designs! It makes it super convenient for people to check out through PayPal and have everything drop shipped to them directly from the website instead of me holding onto inventory. It cuts out the middle man! Cons It is a little bit difficult to integrate it with your website if you were not text savvy. I had to have my web designer do it for me Review Source Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.