# WooPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WooPOS the right Inventory Management solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165410/WooCommerce/reviews --- WooPOS 4.6 (185) [View alternatives](https://www.capterra.com/p/165410/WooCommerce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WooPOS Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews FS Francois S PresidentApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Support very good almost live all the time with \[sensitive content hidden\] to answer my so many questions and for more complicated request with \[sensitive content hidden\]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ...“ August 10, 2023 DM Doug M Agency OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “The downfall is the way you have to build out your quick launch buttons.“ May 4, 2022 AC Aidan C Digital Operations ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “This includes easy SKU creation, customer database management, lots of unique special order parts, transfers between retail locations, and in-depth reports.“ November 19, 2022 RT Rahul T DirectorRetail, 2 - 10 employeesUsed the software for: 6-12 months. “People who are not used to of using mouse on retail systems may feel uneasy at first.“ February 24, 2021 FS Francois S PresidentApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “When we need to move from an old POS system to a new one, it's never simple. But doing that with the WooPos team was a good experience with a very effective and fast response on urgent request.“ August 10, 2023 MY Mike Y Business OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Never in my life have I ever dealt with a team like this! If there is an issue, they are there....“ February 23, 2021 SS SAEED S Accounting ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Very happy to have this system, it really help us to do our business much more efficient and the cost of having this system is affordable.“ May 5, 2024 MY Mike Y Business OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I really haven't found an issue that hasn't been dealt with.“ February 23, 2021 ## Showing most helpful reviews Showing 1-25 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew M. Owner Used the software for: 1-2 years ### "Super powerful and designed for use for Wordpress and it works great in the software it was written " December 2, 2017 4.0 Its a great, powerful peice of software, makes for a very flexible and complete store. But you need to pay to get their, other competitors already offer the options in a monthly paid format and include phone support. But those are different models. Its working for this client and I'm glad they are happy. I would consider it again, but perhaps a little closer eye on the yearly cost. Pros I had a client who needed a store and wanted me to build it an host it. Since I use wordpress for all my sites I'd already known about woocommerce. Its allowed me to build a very flexible, powerful store that can do almost anything I ask of it, as long as my client can continue to pay for the yearly renewals. Cons Its expensive if you run anything more than a very simple store with simple products. As soon as you want to process credit cards, thats a paid plugin, you want to add the cost of goods (a feature free by default in 99% of its competitors), thats paid plugin. I would necessarily call it a full eCommerce solution, more like a solution framework that you need to buy multiple once a year renewing addons. Since its self hosted on your wordpress server you will not have phone support, email/ticket support is pretty responsive though. but you are expected to have moderately high level of tech knowledge. Review Source TM Tinashe M. Manager Security and Investigations Used the software for: 1-2 years ### "Good software with solid perfomance" February 10, 2024 5.0 2 years on, has improved management of my business Pros User friendly and robust. Good technical support. Customizable. Cons Learning curve with the software. Requires a good internet for multistore Reason for choosing WooPOS Affordable and can work offline. It is highly customizable Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Software outdated and not robust. Also poor support. Review Source VR Verified Reviewer Digital Marketing Manager Consumer Goods Used the software for: 2+ years ### "Woocommerce is great... if you have the perfect team to manage it. It is customizable but takes work" August 1, 2018 3.0 Pros Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product. Cons Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer. Review Source SS SAEED S. Accounting Manager Retail Used the software for: 2+ years ### "Very happy to have WooPOS" May 5, 2024 5.0 Very happy to have this system, it really help us to do our business much more efficient and the cost of having this system is affordable. Pros WooPOS is very to easy to use and extremely flexible to meet our specific needs. Technical support is great, very quick and helpful. Cons I wish it had a Report Writing module that we could design the format and layout of the report ourselves. The current query-based report generator is fantastic tough and we use it a lot. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing WooPOS WooPOS was more comprehensive and much more flexible to adapt to our specific needs. Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) The previous system was too complicated and not flexible. It couldn't handle multi-location and was expensive. Review Source FS Francois S. President Apparel & Fashion Used the software for: Less than 6 months ### "Best of all Solutions to sync with a Woocommerce website for my needs" August 10, 2023 5.0 When we need to move from an old POS system to a new one, it's never simple. But doing that with the WooPos team was a good experience with a very effective and fast response on urgent request. The migration went well and seamless without any interruption. Just a few bugs or missing setting quickly fixed. With the POS and the inventory, we are still learning and appreciate all the possibilities and the efficiencies of the WOOPOS system. There is also a knowledge database that could answer a lot of questions. The system is always improving with regular update. Pros At first the posibility to migrate from my old outdated Microsoft RMS Store POS with the help of \[sensitive content hidden\] very professionnal without fee. Support very good almost live all the time with \[sensitive content hidden\] to answer my so many questions and for more complicated request with \[sensitive content hidden\]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ... Cons Since I'm from Quebec, Canada and my main language is in French, there is missing some translations possibilities. There is a lot that you can translate, invoices, the POS to be easily used. But sometimes it can create bugs on normal operation when trying to translate some strings like in the day/end tab. Also for customers who would to install and work with it right away. It's not as simple. Alternatives considered [RMH Store](https://www.capterra.com/p/199048/RMH-Store/)[Oliver POS](https://www.capterra.com/p/185936/Oliver-POS/)[FooSales](https://www.capterra.com/p/196706/FooSales/) Reason for choosing WooPOS The possibilities to simplify my works and saving a lot of time just by creating a new product with WooPOS and pushing right through my website easily and quickly, faster thant creating directly in Woocommerce when having a lot of images. You won't believe it. Also the system is on the cloud and on the Pc database with daily automatically backup, so it can work without internet. And in the event of your PC crashed, you can reinstall quickly on another PC and go back in business in under 20 minutes. What else I could say , there is a lot more, but I have to back to work :). Satisfied customer! Review Source AJ Andrew J. President Retail Used the software for: Less than 6 months ### "Handles large Database" August 18, 2020 5.0 The software is easy to use and lots of support documentation...the learning curve is more about adjusting to a different process compared to what we used before. Overall the change to WooPOS has been positive and staff seem to like the new system better. Working with their head programmer has been beneficial in understanding and adapting to a new system. Pros Our database has over 500,000 items in it and product searches and reports are faster than my previous system. We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads. Easy to customize invoice, labels and layout of screens. Fairly user friendly with pop ups/tips when a function or command is skipped or missing. Cons Would be better if some of the inventory reports could be user defined/generated more easily than having to build (and understand how) a custom SQL query. Would like to see more/better basic accounting functionality as it is not an accounting program...it can export some ledger information to Quickbooks and others...but would like more. Reason for choosing WooPOS We looked at other inventory control systems and Point of Sale systems, but WooPOS proved to be the most comprehensive package to fit our needs. WooPOS is also at a reasonable price point and is scalable. Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) To upgrade our old system meant a heavy hardware investment; whereas WooPOS uses SQL Server Express - so our hardware costs and software expenditures where significantly less to implement WooPOS. We also wanted an inventory control and POS that would integrate seamlessly with WooCommerce. Review Source MY Mike Y. Business Owner Retail Used the software for: 6-12 months ### "WooPOS is a part of my team!" February 23, 2021 5.0 It was paramount to have a process where we could have one database for retail sales as well as online. This alone saves us time and money as WooPOS does both. The tech support is second to none. Never in my life have I ever dealt with a team like this! If there is an issue, they are there....Period. When I switched from Retail Edge they were able to import my inventory, were able to import our credit system totally worry free. The information I can extract from WooPOS is more than enough for us to make decisions for the future. Pros One database works for both our Retail and Online business, time saves us time and money! The reports give us lots of information to make decisions. We have set reorder points for inventory we want to carry again which means less counting or forgetting to order products in on a timely basis. Cons I really haven't found an issue that hasn't been dealt with. I have never been in that position before. I will be a customer for a long time. Alternatives considered [Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/) Reason for choosing WooPOS WooPOS offers everything we needed at a very affordable price. Review Source SS Stephen S. Manager Sporting Goods Used the software for: Less than 6 months ### "Closest thing to Perfection" September 11, 2019 5.0 Really good overall experience. Everything is working very well. It has so many features it is a bit time consuming in getting it all set up just the way we want it. Pros Hard to say as there are many very good things to like. Customer Service is simply off the charts.\[SENSITIVE CONTENT HIDDEN\] takes care of any issues within a few minutes usually. There are many new tax laws in place now and their system works well with these and it is also adaptable to those that may pop up in the future. Our state makes us collect the state sales tax as well as sales tax for every city and every county that we deliver large products too. This system handles these things with ease. Just need to update it once in a while. Cons Adding inventory but I don't really suppose it's any better elsewhere. Reason for choosing WooPOS WooPos was free as long as we used the OpenEdge Credit Card Processing Company which not only matched our already low processing rates but they went one step further and beat the existing deals we had. Vend was very promising and we even signed up with them but in the end we felt that WooPos was just going to be a better fit for us. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Square had very limited abilities when it came to our website and all it's 400,000 SKU's. Review Source RT Rahul T. Director Retail Used the software for: 6-12 months ### "Bonsai - Big thing in small package" February 24, 2021 5.0 Pros The attention to details and versatility. The software is highly flexible to suit any business's needs. \[SENSITIVE CONTENT HIDDEN\] and his team has put in a great effort to include a lot of features out of the box and the implementation is very easy. All the knowledge source is easily available and if you get stuck help is just a call/email away. In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go. Cons People who are not used to of using mouse on retail systems may feel uneasy at first. One of my staff took a week to adjust but now adores the software. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing WooPOS Features and simplicity. Easy on pocket pay as you go option and amazing support. Review Source SM Scott M. Owner Retail Used the software for: Less than 6 months ### "Excellent customer service" August 27, 2020 4.0 Very satisfied, definitely recommend. Pros It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet. Cons It is a bit intimidating at first but again, the support staff is great and they helped me through it all. now it's pretty simple. Reason for choosing WooPOS Price. Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) magento did not have the inventory control options or variation control I was looking for. Review Source LD Lauren D. Brand and Marketing Director Consumer Goods Used the software for: Less than 6 months ### "Amazing service" May 27, 2024 5.0 Pros Woo is an extremely robust system that has seemingly unlimited potential for customization, which is exactly what we needed. While researching a new system, we were amazed to find how homogeneous most solutions were, offering absolutely no flexibility for more complex business needs. Woo, on the other hand, has unlimited potential and an extremely dedicated and quick-to-respond team the has helped us finesse the system for our unique needs every step of the way. Cons One challenge with Woo is that it cannot be run on mac operating systems, which was admittedly a bit of a hurdle for us (though a solution is in the works to my understanding!). The system is otherwise aesthetically a bit clunky and dated, but this is easy to get over when you realize the robust functionality. Review Source AC Aidan C. Digital Operations Manager Retail Used the software for: 2+ years ### "The Best POS and Inventoy Control Program for Retail" November 19, 2022 5.0 Pros WooPOS includes features that other programs do not that are essential to our day to day operations. This includes easy SKU creation, customer database management, lots of unique special order parts, transfers between retail locations, and in-depth reports. Without a program like WooPOS, many of these critical business functions would not be possible. Customer support is absolutely incredible compared to other systems. When we have an issue, it is generally fixed within an hour. Simply unmatched. Cons There is a high learning curve to WooPOS, but once you understand its general functions, you are able to do so much. Review Source MH Michael H. Owner Retail Used the software for: 6-12 months ### "Best POS program I've ever encountered, loaded with functionalities" August 11, 2021 5.0 Pros The number of features included in this application is really mind blowing. Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs. Also in weekends. Cons Some functionalities are a little bit hidden away, but so far I have not encountered a situation which could not be solved/implemented. Due to the software having so much functionality, it does feel a bit that the documentation could be stepped up one notch so that an administrator could self service more. Reason for choosing WooPOS Locally installed application instead of web-based, extensive functionalities, ability to produce barcodes and label printing, completely integrated PO and inventory management system. Review Source MM Megan M. Director Sporting Goods Used the software for: 2+ years ### "Best Shopping Cart" October 16, 2017 5.0 We saved tens of thousands by using Woocommerce to build our online site. We make sales daily thru it and are able to design and setup the site exactly to fit our needs. Pros Woocommerce is free and easy to use, so as a business owner I was able to take the time to learn how to use it and create my own website with Wordpress and Woocommerce. I have no web design background, but was able to learn thru google and helpful articles and videos. As a platform, Wordpress is built to be easy to use and have made it simple for developers to create and sell useful plugins. Woocommerce is a great add-on to Wordpress and has allowed me and others to create beautiful and effective shopping carts. If we had to pay someone to custom create and maintain a site for us it would have been tens of thousands of dollars. Cons Because Wordpress is a free base and countless developers can create their own plugins, there can be a lot of conflicts between plugins. Especially when there are essential or major updates to Wordpress or Woocommerce. This can have a huge impact on a website, and you need to be prepared to test major updates before they go live. One update once changed the entire structure of variable products and created hours and hours of work on the backend for us. You would not see this with a contained shopping cart (like 3DCart), but that's because you pay more for the other services. For the price, Woocommerce is unmatched. Review Source AT Alphonsus T. eCommerce Manager Retail Used the software for: 1-2 years ### "WooPOS is the best POS software on the market for Woocommerce !" November 5, 2018 5.0 If you have a retail business and are looking to link it to an ecommerce platform, WooPOS is the best solution on the market. Prior to using WooPOS I tried web based POS systems on the market such as "WooCommerce Point of Sale (POS)" by actualityextensions and "WooCommerce POS" by kilbot, only to find the them lacking in features, slow and prone to crashing. Having used WooPOS for over a year, I find the software reliable, frequently updated and a key part of bringing my brick and mortar business into the eCommerce space. Pros \- Full featured POS software with everything our previous POS station had and more. - Highly configurable allowing for a tailored user experience. - Follows industry best practices, which initially seemed annoying and unnecessary but much appreciated down the line, when generating reports or tracking stock. - Robust documentation and Excellent email support. Always helpful with problem solving and developers actively deliver on newly requested features. - Reasonably priced with no hidden fees. Cons \- You can't modify SKU numbers easily. The workaround after changing an SKU number in WooCommerce would be to delete and re-import the product into WooPOS. - User interface feels dated compared to market leading POS Software (Vend, Square, Toast) - It would be nice if WooPOS sold POS display directly or had links to some options. I couldn't find a suitable customer facing POS display, I was advised to use a regular PC monitor but those seem too large. Review Source WH Warren H. Owner Retail Used the software for: 2+ years ### "WooPOS is the heartbeat of my golf business" November 20, 2022 5.0 We’re thrilled with WooPOS. It’s reliable, easy to use (even for new staff) and it quickly became the backbone of my daily business operations. Pros We compared every POS software available and WooPOS offered the best solution for my business needs. \[SENSITIVE CONTENT\] integrated everything with my existing website and we had a seamless transition. Cons There are no cons. \[SENSITIVE CONTENT\] makes every feature possible. Review Source VR Verified Reviewer Community Editor Publishing Used the software for: 2+ years ### "WooCommerce has a bit of a learning curve at first." June 5, 2018 4.0 Pros WooCommerce is robust platform for ecommerce merchants selling basic products. It's easy to set up, the back end has a little bit of a learning curve if you've never used Word Press. Products can be bulk uploaded and updated via CSV which is a great feature. Cons If you need more than what the basic Woocommerce offers you have to purchase plug-ins to get the functionality you are looking for. This can increase cost depending on how many plug-ins you need to add. Review Source JC Jen C. Store Manager Retail Used the software for: 2+ years ### "WooPOS Review" November 21, 2022 4.0 The POS software we previously used did not have nearly the customizability that Woo has. We have a necessity to be extremely detailed with our work orders for example and it being able to change the attributes so easily and often to fit our changing needs has been a great feature. Overall I find Woo Pos to be one of the better POS systems I have worked with in over 16 years in Retail. Pros I appreciate that tech support is very responsive and helpful when needed. I like that this software is so customizable it has really made a positive impact and streamlined our sales interactions. Cons There are times when it can be confusing or complicated to work with on certain tasks. However the WOOPOS knowledge base website has been very helpful in those moments. Review Source Brian A. Director of Sales & Marketing Used the software for: 2+ years ### "Our favorite cart software." April 14, 2018 5.0 Easy to get the hang of if you want an ecommerce website. Lots of templates out there to get for it too. Pros It is simple, clean and effective. We now have four websites that use it. I highly recommend it over other carts for sure. Cons Takes way too many plugins to give the cart what I think should be basic functionality already built in. Some of these plugins are not cheap either. Review Source VR Verified Reviewer Owner/Creative Director Used the software for: 2+ years ### "Feature packed, but that might not be a good thing for you" April 5, 2018 4.0 Pros WooCommerce is essentially the gold standard for Wordpress shopping carts. The list of features seems endless, and it integrates with just about any payment processor you can imagine. Additionally, it has a HUGE community so it's not hard to find help when needed. Cons Many times, there are way too many options available. The kicker is, though WooCommerce is free, many of the important add-ons aren't. For example, if you need to sell subscriptions, you need to pay For a license. There are many other examples. What's more, the software is large with many moving pieces. So, you need to be prepared when updating the plugin or site so not to break anything. Review Source JV Joan V. Oficial-Administrador Used the software for: 1-2 years ### "Easy to use, great results" March 14, 2018 5.0 Good software, useful as well as easy. It's only use is to sell things through a web page and it does it very well. Pros It is so easy to use and to integrate in your webpage using wordpress. It allows you to easily create a digital selling platform that will make your business easier to manage, since you will receive an email every time someone buys through Woocommerce. Plus, there are a lot of integrations you can add on it, and you can even allow payments to be done with PayPal or safety payments with credits card, etc. Cons No major cons, but once we stopped receiving the email every time someone bought something. We tried to solve this but no one could so we had to check manually every certain time if somebody had bought something. After a couple of months, we started receiving the emails again. Review Source SM Sarfaraz M. Sales consultant Automotive Used the software for: 1-2 years ### "Woopos review" January 13, 2022 5.0 Excellent Pros Easy to use and convenient. Laid out in simple terms Cons No feature I can think of is dislikeable as it is easy and convenient to use. Review Source DL Dave L. President Automotive Used the software for: 1-2 years ### "Mazdatrix review of POS" April 7, 2020 4.0 x Pros Works with our Woocommerce website and shopping cart. Support is WAY above normal - thank you. Relatively easy to learn. Cons Has a LOT of functions we don't use and will never use. I still can not "create" the actual "Reports" I need for my bookkeeper- CALIFORNIA ONLY sales tax in form the California Board of Equalization will accept for instance -- and others. -- Bottom line -- we have it doing the things we NEED at this time. BIGGEST draw back is POS will NOT let us keep ZERO in stock, then SELL a quantity, THEN HAVE IT SHOW UP ON THE PURCHASE ORDER -- Takes a LOT of our time to manually" do that. Reason for choosing WooPOS See above Review Source Response from WooPOS April 7, 2020 Hi Dave, Please send us details. We can always do custom work if needed. Jason V. CEO & Founder Used the software for: 1-2 years ### "WooCommerce has made it easy for me to sell products online" May 29, 2018 5.0 I'm able to sell products and services on my blog. Pros The best part of the WooCommerce software is the ease of use to add products and services to sell to my audience. Cons I wish there was a better way of adding video reviews for products using the WooCommerce software platform. Review Source RD Rachel D. Sales Associate Retail Used the software for: 1-2 years ### "Customization" September 8, 2021 5.0 Pros The vast variety of reports that can be ran, and the overall customization of the software. Cons There is nothing I dislike about the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.