Who Uses This Software?

SaaS companies that want to effectively scale their marketing and customer education through live video.


Average Ratings

25 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $74.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Demio
  • demio.com/
  • Founded 2014
  • United States

About Demio

Demio is the easy way for marketing and customer-education teams to effectively scale their efforts through live video in less time than ever before. Whether you are looking to Generate & Qualify Leads/Customers, Activate Users & Increase Trial Conversions, or Educate Customers & Reduce Churn, Demio is the perfect platform for you. Learn why Demio is trusted by some of the leading SaaS companies around the world.


Demio Features

  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion

Demio Reviews Recently Reviewed!


Capterra-loader

Demio Rocks

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Demio is very easy to use. It does a great job of recording sessions and it is easy to download to Vimeo so that we can host it on our MemberMouse site.

Cons: I don't like that Webinar platforms like Demio don't have better functionality with regard to audience participation. I would like for my audience to be able to use their microphone to ask questions and make comments. This functionality doesn't exist on Demio or other Webinar platforms.

Overall: I have used Demio for about a year and have loved the tool. In the beginning it was a little buggy but the team was responsive each time I had a problem and got the issue resolved rather quickly. It was a fairly new tool when I started using it so it is understandable that it would have some bugs.

Vendor Response

by Demio on September 06, 2018

Hey Jack, so great to see you leave such an awesome review! We've also recently reached out to chat with you about the use case you mentioned here, with turning on attendee mics and webcams.

Just as a reminder, you can easily turn on any attendee mic/webcam in the Demio rooms with a few quick clicks. For anyone interested, here's a quick look at it: http://help.demio.com/running-an-event/other/how-to-turn-on-attendee-mics-webcams

Hope this helps and thank you again!

Doesn't work on Safari!

Jun 05, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Simple to use and has good features. I like that you can use a slideshow and video during your presentation.

Cons: It doesn't work on Safari browsers! We launched a campaign and 40% of people couldn't join because they use Safari. It was a disaster.

Overall: Great features, but not working on Safari browsers is a dealbreaker.

Vendor Response

by Demio on June 06, 2018

Argh! We hate to hear this at Demio. Unfortunately at this time, as you mentioned Demio does not support Safari. It is something very high up on our list and we're currently working to find better ways to support streaming to their non-supportive system.

We do state it's not a supported browser at this time and try to make the process as easy as possible for attendees to join in a supported browser. Regardless, getting full support is key and we'll be working hard to do this.

Totally understand the frustration here and hopefully we can do a better job to support your webinars in the future.

I have used Demio from the start, great platform that preforms flawlessly every time. Two thumbs up!

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I'm able to host a few presenters on a webinar without any problems. The cross browser compatibility makes it my go-to webinar platform to draw a crowd and make money. The auto record feature has consistently given me great recordings that I can download or give people a link.

Cons: Not much I can say negative about Demio. It might take a new presenter a few minutes before a webinar to find all of the controls, but after that we are golden.

Capterra-loader

Great easy-to-use webinar platform for every kind of business!

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Easy-to-use interface with a great summary of your own events lined up

- You can see all kinds of statistics about your webinar in terms of use by your audience

- Landingspage is easy to edit

- Price/Quality is great!

- Customer Support is really helpful and positive

- Supported by the most used browsers

- Development team is open for your suggestions about the platform

- Awesome resources/handout functions within the webinar where you can share offers/links with the audience

- Automation! Many integrations with other platforms which make your life easier by automating registrations and labeling certain groups of people.

- Automation rules are great. This means that the system knows who hasn't watched and can then send an e-mail.

Cons: - Still missing some minor features (support for pointers to go to the next slide)

- A more elaborate tracking system so I can see where registrants are coming from (partners, social media or newsletters). They are working on this right now.

Easy to use for me and my attendees!

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the reminder feature that helps my attendees actually attend my webinar by sending emails to them the day before, and hour before and 15 minutes before the webinar starts!

Cons: Did not like that participants had to be on chrome browser but they listened to the issues we were having and now my participants can use any browser they want! Demio is very responsive to user feedback and has made many upgrades and changes based on that feedback.

Capterra-loader

I have been using since the beginning. Very easy to use yet powerful, support is fast and accurate.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, integrations with my CRM app, great as a training tool. Fast to get up and running effectively. So far I have found it to be 100% reliable.

Cons: Registration page customisation is a little basic. So I use my own landing page and the button code sometimes does not give exactly what I am looking for. Example position on page. At time I also would like it bigger.

Capterra-loader

Love Demio! Super easy to use and integrate with and their customer service is absolutely amazing <3

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's so easy and straightforward to use and I love the automation rules - we tend to keep it simple and stick to tagging those that don't attend but there are so many options available to target different people based on their webinar interaction. Also, there's rarely reason to contact customer service but when you do, the team are incredible and will go above and beyond to help :)

Demio user for over a year. Excellent product, even better customer service.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Great UX, easy to add / get started. Love the self check to determine if your connection meets standards. Customer Support is super responsive. Have used four other name brand systems, this is by far the best webinar system out there.

Capterra-loader

Easiest webinar experience ever

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to do the simple stuff, but almost easier to do advanced things! The simple stuff, like creating a beautiful way for people to register, scheduling email reminders, delivering the webinar, all work flawlessly. But the most amazing part is actually how easy it is to create tailored experiences for people i.e. segmenting people, creating follow up sequences and linking with other software. Demio makes it all a breeze!

Cons: I would love to see the stock opt-in pages improved and also send streams to YouTube and Facebook. That's the only thing really missing right now.

Capterra-loader

Best Webinar Platform I've Come Across

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact someone doesn't have to download this software for it to work. Runs right in the browser on laptop and mobile. Makes accessing webinars for potential customers a breeze.

Cons: Setting up sharing slides with keynote can be difficult and keynote is my preferred presentation software.

Overall: From a marketing perspective, this company is lightyears ahead of anything else on the market.

Best webinar platform on the market

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use... super simple set up. Like live replays, the price is better than competitors and they give you WAY more value!

Cons: At first I had a hard time getting the sound to work... it was user error. The best part was that the co-founder hopped on the phone with me multiple times and helped me use it effectively. I recommend everyone use Demio

Demio is so easy to use and the customer support is top notch!

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is easy to use and it does what it is supposed to do. My clients find that it is easier to use than other platforms on the market.

Cons: I would like to have the ability to turn off recording but the customer support team was happy to add that to the list of feature improvements.

Like it. Love it. Gotta have it.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the overall ease-of-use, the single greatest thing I love about Demio is that you can run it ANYWHERE. It is browser based on the desktop, and has mobile apps for Android and iOS. This allows me to reach the widest possible audience for my webinars.

Overall: I am able to record informational presentations once, and offer a replay of them later. That is a very useful feature. I can also download the presentations and edit them to be used on various video platforms, or internally.

Demio has dramatically changed how we do live software demos!

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the ability to upload resources (like videos and slides) and the quality of our live demos are significantly better. We can also do 3x as many demos as we used to be able to do.

Overall: Much better Demo experience for our users.

Capterra-loader

Slick, modern webinar software

Apr 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can have two presenters on-screen (from separate locations, with video) AND slides. Also love all the automation features, which integrate with all the common SMB CRMs (I use ActiveCampaign, and their AC integration works flawlessly). Basically, the product and UX feel like modern software designed by a young, forward-thinking company.

Cons: It's not cheap, but on the other hand, if you nail a webinar thanks to this software then it should more than pay for itself.

Overall: Successfully delivered several webinars that were key to getting the initial traction we needed for a new product.

Capterra-loader

The best webinar tool for marketers

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's a lot to like about Demio: the clear user interface, easily customizable registration/thankyou pages/reminder emails/webinar rooms, and high video quality. I also appreciate that it is not necessary to download any desktop software for hosts or attendees. The simple screen sharing feature via chrome extension is also a big plus.

Cons: Only cons I found is the overall speed of the app. The dashboard is sometimes slower to respond, the registration pages take some time to load, as well as the recordings of the webinar (we had to download the webinar recording and upload it to a third-party website, because some of our users had trouble loading the video.

Overall: We are running onboarding webinars for our new users to show them how to better use Smartlook. The option to chat with attendees either publicly or privately is great and the handouts feature that allows providing materials during the webinar also adds value to the service.

One of the best webinar software experiences I have had

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Things just work in Demio, those guys do a good job with design and quality control and I have never experienced a glitch in the system. And recently they just came out with a new host experience that makes it even better.

Cons: Nothing considerable to mention. If I had to, I would say the cost. It's not the cheapest, but it is worth the price if you are doing regular webinars.

Overall: High-quality webinars that can be deeply integrated into my tech stack of tools for a seamless webinar experience.

Capterra-loader

Couldn't be better! It's great.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been doing webinars for ten years. I've used THREE other webinar systems that are the most popular platforms out there. Your system is easier to use, has GREAT response time, and is less than some of the most popular ones.

I'm so glad I switched and found Demio. Doing webinars is fun once again!

Overall: Easy. It almost does webinars by itself. I guess they could have hosts come on and do my webinars for me, but that's impracticable.

New Kid on the Block

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Designed by people that know the struggles many have with this kind of software, they work hard to overcome them. And in some instances they are successful. The plus we've found is that there's less issues with calls dropping.

Cons: Have had some issues with a couple of calls - also would prefer other payment options than a monthly requirement since we don't do calls that often.

Capterra-loader

Easy to use and great support

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have done webinars with other systems. No one has been so easy to set up and run like Demio. And when I asked for danish email notifications it was live within less than a week.

Smooth and slick experience. This lightweight browser application is a keeper

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice and simple to use. The live like feature is incredible and integration with Zapier makes it priceless

Cons: This application really met my expecations in terms of cost, ease of use and simplicity.

If was to wish for something it would be more social media intergration during the webinar. Features from webinarjam can be introduced

Overall: Great Webinars

Awesome, so easy to use, just works and great experience.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Awesome support.

Great to use.

Awesome user experience

Polls and CTA's are fantastic.

Reporting and chat is good too.

Cons: It's still growing so some features still to come but nothing major, things like being able to save and re use assets and CTA's and Polls across multiple webinars.

Capterra-loader

Amazingly Simple

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I adore how easy this product is to use. Setting up my first webinar was a breeze. The reason I choose Demio over the competitors is because it seemed like a frictionless way to get started fast.

Cons: There are some features that aren't editable (like the email structure). That's one thing that may deter some people but I don't mind.

Overall: I love Demio! They make webinars easy. They have all the bells and whistles mixed in making the on-boarding process pretty frictionless. I was happy because my funnels were easy to setup and my students were happy because they got a polished product. All in all, I love Demio and will continue to use it.

Capterra-loader

Very nice app for webinars!

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives a very clear picture from the very beginning. Nicely structured UI. I don't need much time to learn how to use it.

Cons: It is a bit more expensive than I would prefer it to be. Also I would prefer to have a possibility to pay for only 25 users.

Super easy to set up and use. Customer support is instant and seems to be 24/7.

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super easy to use. Super easy to set-up. The customer support is amazing. Nice clean minimal interface. Very hard to fault it on any aspect.

Cons: Could probably do with a few more features to allow for more improved customisation of the landing pages.

Overall: Ease of use.