# Sentry Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sentry the right Issue Tracking solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165426/Sentry/reviews --- Sentry 4.7 (71) [View alternatives](https://www.capterra.com/p/165426/Sentry/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sentry Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews CO Carla O ManagerMedical Practice, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is a vital tool for any app based services“ June 4, 2025 SA Silvia A PrivateHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “My son lost his adult tooth because of negligence of the Scouts group.“ April 18, 2026 SM Stephen M Software EngineerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I love how it keeps track of errors, displays them and allows very easy tracking of error frequency and communicating about them.“ May 14, 2021 mY marc Y Software engineerIndustrial Automation, 51 - 200 employeesUsed the software for: 6-12 months. “Bad configurations can cause issues in the system“ May 12, 2025 Biswajit B Principal Software Development EngineerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “extra info like crash free session and releases are very helpful.“ May 23, 2022 VL Vinicius L Software EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “It does not offer as many resources for tracing.“ February 23, 2025 PC Pēteris C FounderInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Sentry SDK Integrates well with my code (written in Python, uses Django web framework).“ March 16, 2022 Biswajit B Principal Software Development EngineerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “No benefit for student or startups.“ May 23, 2022 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dilraj S. Sr. Software Developer Computer Software Used the software for: 2+ years ### "Easy to configure Backend alerts for your production environment" July 20, 2019 4.0 Overall experience was really good with production alerts being fired anytime there was an exception or an outage on the backend server. Pros Sentry can be easily integrated with your platform for generating email alerts for any issues on production backend server. Be it an exception on the server or the outage, sentry will send an alert to your email and once you login to the dashboard, you can easily see the stack trace for the error which occurred on the server along with the frequency of occurring error. Sentry integration is available for different programming languages. Cons Setting it up with your backend server for the first time can take some time. Also we faced some issues with integrating the HTTPS sentry link with Node.js. Other than that, its a great tool in helping you keeping your production environment available 24/7. Review Source VL Vinicius L. Software Engineer Computer Software Used the software for: 2+ years ### "Quick Start and Smooth Experience" February 23, 2025 4.0 I've been using Sentry for years to catch errors from my webapps. Pros It's amazingly easy to setup and start to catch errors. Cons It does not offer as many resources for tracing. Switched from [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) Bugsnag wasn't too easy to setup and get started. Review Source VR Verified Reviewer Software development Executive Management Consulting Used the software for: Less than 6 months ### "Best tool for error tracking and debugging" April 27, 2026 5.0 My overall experience with Sentry has been really good. It is easy to set up and helps quickly find and fix errors. It saves a lot of time in debugging and makes monitoring the application much easier. Pros Tracking of error is very detailed and it groups similar issues nicely ,It makes everything easy to manage in comarison to other tools I used till now. I also love the feature Full Context which shows like stack traces and affected users, which helps fix bugs faster. Cons One thing I liked least about Sentry is that it can feel confusing at first because there are many features and settings. Also, the pricing can become expensive as usage increases. Review Source SA Silvia A. Private Hospital & Health Care Used the software for: Less than 6 months ### "A waste of time" April 18, 2026 1.0 Pros Unfortunately there's nothing I enjoyed and liked about dealing with Sentry Solutions so I have nothing to say about pros Cons Sentry solutions have been a waste of time. My son lost his adult tooth because of negligence of the Scouts group. They kept asking me the same question every week like if there was no communication between operators and also like they didn't read all the completed documentation, resulting in being paid 0£. I wouldn't recommend at all for the process that hasn't been smooth at all, and also the unfair outcome. Review Source VR Verified Reviewer Principal Software Development Engineer Computer Software Used the software for: 2+ years ### "Sentry Experience" May 23, 2022 5.0 The experience was very good . I Have used it in many apps. A must try tool for error and performance montioring. Pros 1\. Easy to setup in projects like flutter , nodejs , strapi. 2. See related data in one place like issues or performance issue. 3. Details info for an issue . It's easy to identify the bug. 4. extra info like crash free session and releases are very helpful. 5. Docs are easy to find and well organised. Cons 1\. Need a bit of knowledge of error reporting to work 2. Some kind of tutorial video or detailed blogs are needed to use. 3. The team plan is very pricy 26$ per month. 4. No benefit for student or startups. Switched from [Firebase](https://www.capterra.com/p/160941/Firebase/) Sentry can be easily implemented with strapi and we need to configure firebase for firebase crashlytics. Review Source AK Aivar K. Administrator and owner Marketing and Advertising Used the software for: 2+ years ### "When something goes wrong, you'll see exactly what and why" August 20, 2021 5.0 Sentry allows me to catch bugs in the live environment and captures all of the relevant information that led to them. Pros Easy to set up Lots of details about each error Ability to quickly ignore, postpone, assign errors Cons A little bit hard to search through the resolved issues Emails about new errors sometimes go to spam, with multiple emails providers Switched from [Raygun](https://www.capterra.com/p/159822/Raygun/) Raygun.io was a bit too expensive, and I was still limited in the number of projects I could track. Sentry removes this limit for far less, and even slightly beats Raygun featurewise. Review Source CO Carla O. Manager Medical Practice Used the software for: 1-2 years ### "Sentry works well even if it is on its own terms." June 4, 2025 4.0 I use sentry to track app log ins and launch issues. There are a lot of options and it can be confusing if you arent well trained. Pros Sentry is phenomenal for data tracking and back end information. It is a vital tool for any app based services Cons Depending on what information you need, usually it requires the use of another tool to get certain info before being able to plug that into Sentry and get an answer. It would be nice if Sentry would let you search using more options. Review Source Daniel H. Technical Lead Insurance Used the software for: 1-2 years ### "A Great Application Monitoring Solution" February 3, 2023 4.0 Sentry has given us vital information that we have not been able to source from other application monitoring software. This in turn allows us to diagnose issues faster and get work on solving issues rather than working out what the problem is. Pros Sentry is used as one our our application monitoring solutions and we use it to stay on to of regression, bugs, and core web vitals. It not only tracks these issues but gives us the information to troubleshoot them Cons There can be a lot of information to digest when diagnosing an issue so it can take time to become familiar with the UI Alternatives considered [Raygun](https://www.capterra.com/p/159822/Raygun/) Review Source Maxim L. Co-Founder Computer Software Used the software for: 2+ years ### "Sentry has been a default backend error tracker for years " May 1, 2018 5.0 We didn't have to configure and support anything for error tracking and alerting, Sentry is really a one-click solution Pros \- Very easy to integrate with python projects - Nice UI, trace page has all the context, you may potentially need to debug - Can post exceptions right into Slack Cons No cons so far. I think I was confused by the UI navigation a few time, but I was able to figure everything out by myself eventually. Review Source Fernando H. Senior Software Engineer Internet Used the software for: 1-2 years ### "Great error tracking service, essencial for any software application running 24/7." December 15, 2017 4.0 Pros In the Sentry dashboard, we can create and save custom filters that are helpful to use, mainly after a deployment in order to find any errors in our application. The integration is easy, with API clients available in many programming languages. Cons API clients don't support asynchronous communication, you need to implement it by yourself. Besides, it is possible define fingerprints to track issues, but it is not possible to filter the issues by fingerprints. Review Source AM Andrew M. Owner Computer Software Used the software for: 2+ years ### "Essential tool for any developer shipping production code." March 27, 2025 5.0 Pros It has been in my toolkit for over a decade. It allows me to fix issues without relying on users to report them Cons It's a bit pricey and the recent shift to AI to fix help things is a slight concern. Review Source VR Verified Reviewer Co-founder Computer Software Used the software for: 1-2 years ### "Works brilliantly. Sentry focuses on one thing, that is just great." August 1, 2018 5.0 Easily handling incoming issues and keep track of which problems are prevalent. Pros Very easy to capture issues for users, and extremely versatile in how to act on these. The biggest strength of Sentry is that it is so well designed for the downstream handling of issues. The ability to ignore issues until they hit a certain number of users as an example. Cons It's a bit hard to figure out how they group events. But I think it is also hard to simplify. And then you cannot turn off email notifications for re-opening issues. But it's minor things. Review Source PC Pēteris C. Founder Information Technology and Services Used the software for: 2+ years ### "Sentry is awesome" March 16, 2022 4.0 I'm a very satisfied user. Pros Sentry SDK Integrates well with my code (written in Python, uses Django web framework). Alert emails are timely and contain enough information for me to understand the severity of the issue without opening the Sentry dashboard. Sentry captures enough contextual information about the exception (traceback, SQL queries, HTTP request, HTTP headers, form data, local variable values), I can usually understand what the problem is without any additional debugging. Cons Sentry has a ton of features, and is adding more features all the time. The features and UI elements that I don't use feel like a clutter. At the same time, I'm sure they are useful to other people. Review Source VR Verified Reviewer Tech Lead Internet Used the software for: 2+ years ### "Allows me to track errors and fix bugs before they are noticed!" August 7, 2018 5.0 Pros The sentry plugins mean that I can easily integrate it into my software with a few lines of code, and then forget about it! Errors are sent automatically, and I'm emailed about any errors that come in. I've used sentry on all my projects for years, and it drastically improves the process of finding and fixing bugs. The notifications give me peace of mind that things are running smoothly. Cons Sometimes it is hard to drill down into errors that happen many times, and the UI for managing teams and users is not always very intuitive! Review Source VR Verified Reviewer Product Manager Religious Institutions Used the software for: 1-2 years ### "A great tool to understand the health of your app" December 5, 2018 4.0 Pros I am able to see specifics on the user, the crash, and a lot of other pertinent information that helps me create a more stable app. Cons We've had some issues with errors showing the source code, but I think the problem is on our end, not Sentry's. Review Source AH Andréas H. Owner/Developer Computer Software Used the software for: 2+ years ### "A guardian for your projects" March 15, 2020 5.0 Sentry is a my first alternative to finding bugs in software due to easy setup and usability. Pros Sentry is simple to use and gives a good overview of bugs and errors in projects. It will immediately alert you, which is important in time critical projects. Cons It is somewhat difficult to configure alerts and alert content to your custom needs. It will bloat your email inbox if you are many persons working on the same project. Review Source vB vincent B. Developer Telecommunications Used the software for: 6-12 months ### "bug tracking tools" July 15, 2021 5.0 Thanks to sentry is't now easy to retrive customer logs after a crash. Pros Allow to centralize in one tools all team deployed software. Easy configuration on software client side. Cons User management doesn't allow to easy separate the project visibility. Other teams have a view on all the company projects. Review Source BS Bontor S. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Easy and very helpful" July 27, 2017 5.0 I know what happened to my code when there are errors. Pros This software is very easy to use and implement and have complete features compare to the other same type product. Cons They don't provide mobile app, so I can't use this software on travelling or emergency situation when I need this. Review Source V Viktors Used the software for: ### "Stress-free production deploys, detailed crash reports delivered straight to your Inbox" March 11, 2014 5.0 It's an absolutely fantastic tool I've installed on several websites I manage. Basically, you add a couple of lines to your Ruby (Sinatra in my case) or Node.js code, and when an exception happens, you're the first person to know about it. Stack traces and complete environment (e.g. HTTP headers) are emailed to you, but the tool is smart enough to email only once for each unique type of error, so your inbox never gets flooded. You can also disable alerts for specific exception types. Sentry integrates nicely with Pivotal Tracker, JIRA, Trello and many other tools, so you don't have to copy all the data about each error manually - the tool will do it for you. Sentry supports JavaScript error reporting right from users' browsers, but last time I tried it I found that it can produce too many exceptions, in particular because error messages are often localized and Sentry doesn't detect that it's the same message, just translated into different languages. The tool is smart enough to remove sensitive data (such as passwords) from error reports - and it allows configuring custom functions to sanitize data before it's sent to Sentry servers. Pros Free plan is usable for sites with few exceptions. Cons Some issues in Ruby client not closed for a long time (on GitHub). Review Source VR Verified Reviewer Senior/Lead Software Engineer Internet Used the software for: 2+ years ### "Good incident reporting tool" April 9, 2019 4.0 Pros I like was it visualizes errors and how it integrates with other systems like Jira. Cons Sometimes it feels slow and hard to configure properly. Also featureset is a bit too big. Review Source GB Garrett B. Director of Supply Chain & IT Ops Consumer Goods Used the software for: 2+ years ### "Excellent for web /app issue tracking" October 7, 2022 5.0 We are now able to track and resolve issues on our internal web application quickly and easily with Sentry. Pros Easy to use interface, relatively easy to install software. There are a ton of features available if you take the time to set it up. Cons I do not like how sometimes it groups issues together that may not actually be related. Review Source SC Stephen C. Director of Operations Used the software for: Less than 6 months ### "Best bug tracker out there" September 20, 2017 5.0 Pros Very impressed with the logging and the surfacing of tracking common bugs. The way it's set up to surface the most recent bug in a bucket of similar or identical bugs is perfect for efficiency Cons The UI lacks a bit. It's somewhat confusing for a non technical user navigating from page to page. Overall the UI and ux are somewhat bland but I don't think that matters much with the functionality they are delivering Review Source TL Tim L. Developer Used the software for: 6-12 months ### "Great tool to build better software" July 27, 2017 5.0 Pros Ability to know about errors as soon as they happen verses waiting for users to report them. Helps me to recreate the error. Cons An iPhone app would be a nice addition but currently their site works pretty well on a mobile device. Review Source VR Verified Reviewer Frontend Developer Information Technology and Services Used the software for: Less than 6 months ### "Nice ui, definitely beats digging log files" June 11, 2018 5.0 Pros \- Nice UI - Integration with Bitbucket - Nice free/trial plan - Nice implementation with symfony bundle Cons \- Free plan for only one user. - Not succeeded to create filter based on dev/prod environment yet. no further criticism... Review Source mY marc Y. Software engineer Industrial Automation Used the software for: 6-12 months ### "Software engineer" May 12, 2025 3.0 Pros Provides real time error tracking with good diagnostics Cons Bad configurations can cause issues in the system Review Source Similar Products Featured