Who Uses This Software?

More developers use Sentry than any other error tracker, monitoring several billion monthly events from the most popular apps, like Dropbox, Stripe, Airbnb, Twitter, Uber, Pinterest, and Xbox Live.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $26.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Functional Software
  • sentry.io/
  • Founded 2012
  • United States

About Sentry

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.


Sentry Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Sentry Reviews Recently Reviewed!


Capterra-loader

Sentry has been a default backend error tracker for years

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - Very easy to integrate with python projects
- Nice UI, trace page has all the context, you may potentially need to debug
- Can post exceptions right into Slack

Cons: No cons so far.
I think I was confused by the UI navigation a few time, but I was able to figure everything out by myself eventually.

Overall: We didn't have to configure and support anything for error tracking and alerting, Sentry is really a one-click solution

Sentry is awesome software

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up in just a few minutes. Great web interface. Lots of data available in a really clean format, with filtering options and more. The program works well, if an error occurs, I immediately receive a notification to the mail and mobile phone. Errors can be tracked for each project separately, or you can use Sentry right away for multiple projects. The program is really good, it will be useful for those who want to quickly find and fix errors or failures.

Cons: Not every beginner will immediately understand the interface of the program, you need time to get used to it. As for me, the search function needs to be further correct, there are some minor disruptions. Also sometimes there are several messages about the same error.

Helped me find bugs

Apr 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to set up, sends emails when users encounter bugs, nicely displays bugs history. Works with multiple platforms

Cons: I didn't receive emails for some of the bugs but that may have been my mistake. The dashboard is not very intuitive

A good program for finding errors

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can easily use several lines of code to customize the program, and it only takes a few minutes. It's very good that the system works fast and I can save my time. The program is easy to install and configure, which is also very important in the work. With this program, I and my team can monitor and correct failures in real time. We can better sort, reproduce and solve errors with great performance.

Cons: It seems to me that the interface is not very good. A bit confusing for the non-professional user, moving from page to page. There is no mobile application, so I can not use this software on travel or in any other situations when I need it.

Sentry is awesome software to help me monitor app problems

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's open source, robust, and built by a great team. Great amount of detail for each error. In addition to the Python and JavaScript client libraries, they have additional libraries that plug right into common development frameworks like Tornado, Django, Angular, etc. We had no visibility into what javascript console errors were happening for our clients. This gave us some of that. We used a self-hosted version and didn't have much trouble installing it. Also has Trello support which is a plus for me.

Cons: The search feature could be better. You can't always construct the exact search that you want, narrowing down to a specific error message at a specific time on a specific host accessed via a specific path. Honestly I didn't really have any complaints with Sentry when I used it.

A must-have in our tool kit

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Sentry has helped us track down countless, countless bugs in our platform before they could have been reported by our users. Thanks to their platform we are instantly made aware when someone has an issue on our API, dashboard, or one of our worker bots fails for an unforeseen reason.

Cons: Sometimes a bug occurs that impacts a lot of users / traffic. Especially if you use an API. This can in some cases prevent other errors in other projects from showing up. Simple fix, just don't get any errors ;)

Capterra-loader

Very powerful, but can be confusing to set up

Mar 07, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Sentry is an awesome tool for developers looking to collect errors in one place. The data log is really nice and it's great to be able to get email alerts.

Cons: If you're using one of the premade libraries for an existing framework, it's very easy to get started. But if you aren't working within a framework and need to set up the integration yourself it can be somewhat confusing. Sentry is born out of a previous/older project called Raven, and the Raven name is still referenced which makes it sometimes confusing to find up-to-date documentation.

Solid bug catcher

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using Sentry since they launched as OSS in 2012. Solid tool to catch and keep track of bugs in your software product and usable across frontend + backend and many software languages.

Cons: For very specific use cases like for React + Redux bug tracking there are specialized tools to get better granularity into the problem with tools like LogRocket.

Overall: Helped us keep track of our software bugs.

Capterra-loader

Great error tracking service, essencial for any software application running 24/7.

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In the Sentry dashboard, we can create and save custom filters that are helpful to use, mainly after a deployment in order to find any errors in our application. The integration is easy, with API clients available in many programming languages.

Cons: API clients don't support asynchronous communication, you need to implement it by yourself. Besides, it is possible define fingerprints to track issues, but it is not possible to filter the issues by fingerprints.

It's a gorgeous, solid and invaluable service that allows me to track errors and issues with my apps

Nov 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very well designed, can be used with a lot of different frameworks, it makes very easy to triage, assign and keep an eye on software issues.

Cons: The pricing structure was not immediately clear to me, but other than that I can't find any weak points.

Finding errors in code has never been easier.

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great UI.
Simple SDKs and Integration.
Simple API.
Open source technology.
Extremely useful for debugging issues in production.

Cons: If you have a burst of events, it can become pricey. Other than that, the product is great and useful.

Overall: Error debugging in production.

Best bug tracker out there

Sep 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very impressed with the logging and the surfacing of tracking common bugs. The way it's set up to surface the most recent bug in a bucket of similar or identical bugs is perfect for efficiency

Cons: The UI lacks a bit. It's somewhat confusing for a non technical user navigating from page to page. Overall the UI and ux are somewhat bland but I don't think that matters much with the functionality they are delivering

Great tool!

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Relatively easy to use and tons of amazing features. I also like the UI a lot. In general the tool is very concise on your issues and there is tons of documentation.

Cons: I had some issues setting up automated builds for the deploys of releases and maps. Due to the sentry cli not being easy to find and setup from documentation. Also, I had to figure out how to do it myself. It would be awesome if there was documentation on how to do it with a webpack build and deploy with sentry as well.

Overall: It allows me to see errors people are getting, who is getting the error, and where in the code it is happening. Usually the only way I could figure it out was asking what broke, how people did it, and try replicating it.

Sentry is quite reliable and it has been working quite well for my product.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization, Robustness, Friendly UI, and it works well for my project so far. Because my volume is low (try not to have too many bugs, the service is free for my client).

Cons: The sdk is not as robust as it seems when sending large amount of data along with the exception. Some workarounds are required.

Overall: Be preempted on errors... fix it before client complaint.

Great tool to build better software

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ability to know about errors as soon as they happen verses waiting for users to report them. Helps me to recreate the error.

Cons: An iPhone app would be a nice addition but currently their site works pretty well on a mobile device.

Fantastic

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It's well documented, easy to implement, and makes me much more reactive and efficient in correcting bugs.

Overall: It's a pleasure using this service, I just hope they keep the same level of service in the future.

Easy and very helpful

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use and implement and have complete features compare to the other same type product.

Cons: They don't provide mobile app, so I can't use this software on travelling or emergency situation when I need this.

Overall: I know what happened to my code when there are errors.

Just perfect

Dec 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Sentry as an error reporting tool for quite a while now, both as self hosted and as a cloud service. The performance is top notch, I get timely alerts for all the events triggered across our many servers and services, the traceback is always as expected and easy to digest and get to the root of the problem.

Pros: Easy to setup on django, pure python services and frontend. Comments and resolvement flow is great and just what we need.

Cons: No real cons, the service just works as it should be.

Stress-free production deploys, detailed crash reports delivered straight to your Inbox

Mar 11, 2014
5/5
Overall

Comments: It's an absolutely fantastic tool I've installed on several websites I manage. Basically, you add a couple of lines to your Ruby (Sinatra in my case) or Node.js code, and when an exception happens, you're the first person to know about it. Stack traces and complete environment (e.g. HTTP headers) are emailed to you, but the tool is smart enough to email only once for each unique type of error, so your inbox never gets flooded. You can also disable alerts for specific exception types. Sentry integrates nicely with Pivotal Tracker, JIRA, Trello and many other tools, so you don't have to copy all the data about each error manually - the tool will do it for you. Sentry supports JavaScript error reporting right from users' browsers, but last time I tried it I found that it can produce too many exceptions, in particular because error messages are often localized and Sentry doesn't detect that it's the same message, just translated into different languages. The tool is smart enough to remove sensitive data (such as passwords) from error reports - and it allows configuring custom functions to sanitize data before it's sent to Sentry servers.

Pros: Free plan is usable for sites with few exceptions.

Cons: Some issues in Ruby client not closed for a long time (on GitHub).

May 13, 2018
5/5
Overall