Who Uses This Software?

Docsify targets primarily sales representatives and managers


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Pricing Details
    https://docsify.net/pricing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Docsify
  • docsify.net/
  • Founded 2016
  • Ukraine

About Docsify

Gmail & G Suite tool that helps salespeople to take only right sales actions based on recipients behavior. It provides email, document, and website tracking as well as flexible email automation and lead scoring. As a result, our users spend their time smarter, close more deals faster and skyrocket their team productivity


Docsify Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Docsify Reviews Recently Reviewed!


Capterra-loader

Very useful product

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tracking facility, templates and snippets are really helpful and, as i generate more templates and snippets it get beter and saves me more time.

Cons: Actually, there is nothing that I dont like about this software. The training tutorials could be easier to navigate and there could be a few more video tutorials but overall no big problem.

Overall: It saves me a lot of time every day and also helps me to track open rates, downloads and link clicks

Insights on every email

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just as with "read" receipts in chat messages, I wanted to be more informed with my emails.
Docsify allows me to know if and when an email has been opened and a document has been read.

This way I can plan my next steps based on data. Being able to see live updates when my emails are opened and attachments are read has become integral to my outreach with users, leads, and prospects.

Cons: There are still a few bugs in the software, but the team seems to be working to get these resolved and has a great customer support team and keeps communication open.

Capterra-loader

It works!

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It tracks sent emails, documents, and clicks.
It has email templates and text snippets very handy for day-to-day operations.

Cons: Sometimes we have to refresh gmail to have access to its functions.

Overall: Increased gmail productivity

Docsify Power User Review

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Docsify first caught my attention due to the e-mail tracking and send later, with more granular tracking for document opens and downloads. Installation is a breeze and the plugin is quite nimble and light. It doesn't grossly change or alter the look of Gmail like MixMax does for example.
====
Compose Window
====
The slight change is shown on the compose window where you'll now find two buttons, one that can turn off and on tracking for each individual thing you want to track - open, clicks, and attachments. You can alternatively, just turn off the entire tracking for the thread as there's a convenient do not track button. Next to tracking options, you'll find a send later function. The Send Later option dialog comes with both presets as well as setting a custom time.

Compose Window Pros +
+ No major alteration
+ Quick and easy tracking options
====
Sent Mail Tracking
====
Docsify does a good job in tracking e-mails and opens, and the notifications for both browser and e-mail work without issue. However, there's definitely room for improvement in what these notifications show. Primarily in e-mail notifications, there's no mention of subject line, only that the recipient has opened the e-mail. if you send multiple e-mails to a recipient throughout the day or the week, you won't know specifically which e-mail they opened in just the notification itself. This is where you have to login to the Dashboard to track and see in more detail what e-mails were opened.

Cons: Compose Window Cons-
- The Send Later dialog box can definitely use some better UX/UI. The presets are fine and welcomed, however the confusing custom time send later is a chore to use, and absolutely can see some improvement. The good news here is that the Docsify team is pretty responsive and both the CEO and CSO are active in replying to e-mails/feedback.
E-mail Tracking Cons-
- The e-mail notifications can definitely be improved, where the subject line can be shown either in the subject of the notification and in the body, with a link to the direct message in Gmail
- The browser notifications can definitely be improved, with the subject line in the notification
- The Sent Mail button that is on the left side of Gmail menu should only show e-mails that were directly tracked by Docsify and not all sent mail. This sort of defeats the purpose of filtering what was tracked by Docsify and what was not.

Overall: Docsify does a good job in tracking e-mails and opens, and the notifications for both browser and e-mail work without issue. However, there's definitely room for improvement in what these notifications show. Primarily in e-mail notifications, there's no mention of subject line, only that the recipient has opened the e-mail. if you send multiple e-mails to a recipient throughout the day or the week, you won't know specifically which e-mail they opened in just the notification itself. This is where you have to login to the Dashboard to track and see in more detail what e-mails were opened.

Capterra-loader

Best for 1on1 interaction with people you care about.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is visually great. It has a lower fingerprint in my Gmail inbox than other competitors. Trust me, you don't want a tool going to town and messing with everything. Docsify has minimal impact, and the entire experience is streamlined. I can't explain how well these guys track opened/clicked etc. This is an amazing tool.

Cons: Everything I would list here over my entire usage period... has been addressed with updates. Bravo guys.

Overall: Best 1on1 experience between myself and clients / prospects. And seriously great for those times when they say they didn't get the email, or didn't check the attachment ;)

Capterra-loader

If you work in sales, the insights docsify generates are priceless!

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Docsify converts the presentations, proposals and marketing materials that you send to clients into web-based documents and gives you analytics on what a prospect opened, where they scrolled, what they read, if they clicked through to any specific links you sent them, which ones, where they went, etc. This allows you to gain intelligence on what parts of your material were really valuable to the prospect and allow you to tune your follow-ups accordingly.

Cons: The web-viewable document appears on a docsify URL. Anyone looking up what docsify is will immediately know what the service does and feel intruded upon. The team is working on allowing users to mask the domain to your own domain name. The other con is works only with the gsuite mail.

Overall: Intelligence on prospect behavior when you send them an email.

Docsify provides a tracking experience within gmail that is far more robust than your average app.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It provides the ability to track the amount read or scrolled on for attached documents, so not only do you receive the open/read tracking, but more importantly you know when your proposal has been reviewed and/or document attachment.

Cons: The complexity of activating the extension each time inside gmail seems to be a bit "off cue". Sometimes it needs an extra click to get going or log in again.

Overall: The ability to know when a recepient has reviewed your proposal and/or attached document, instead of wondering "have they looked at it? should I follow up?" - with Docsify you know.

Great product and works just like boomerang without the expensive bill.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its super easy to manage, easy to set up and does a lot more than the other tools similar to this one. I've had nothing but great things. Customer support has been super responsive and helpful.

Cons: Took me a bit to understand how it all worked, they had a few minor bugs at first but they've updated it since and it works like a charm!

Amazing tracking email but great extra features for personal and bussiness

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Before docsify i use mailtrack, salesflares and other apps. I was looking for a track email opens and choose docsify mainly for mailtracking sistem.

Its very good solution if you wanna see if people read your emails and if they click your links

- Best mail tracking
- integrate really good with gmail (not annyoing extension like mailtrack.io)
- really good notification
- you can track email open, link clics and document reading (like a word or pdf)

Also have really handy features like schedule emails, templates emails and text snippets.

So you save alot of time and work.

I use it for personal and bussiness.

Also, support is very good and help you with any issue

Cons: That only cons i have with docsify is with undo email feature.

After send an email, you can undo for 30sec. The issue is you cannot read your email before undo. So you can undo, but cannot read the email.

would be nice if you
- can read the email and undo
- undo take the email to draft.

If you undo the email you lost you email

Overall: I can check if people read my email, and open my documents

Capterra-loader

This is the best email and document tracker for sales than any CRM!

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you're constantly wondering whether your emails have been opened already or your important links were clicked, this is the best add-on you can invest in. This runs actively in the background and keeps an eye on every emails you send from your inbox. Their support is always responsive and the product is constantly improving with new features. Kudos to Team Docsify for developing a great product for Sales & Marketing!

Cons: Since this is a Chrome browser extension, there was an issue with enabling individual Docsify accounts for when you have multiple Google Mail accounts open in the same browser. This is now fixed and the update was released along with other improvements to the software. Great work, Team Docsify!

Overall: If you're constantly wondering whether your emails have been opened already or your important links were clicked, this is the best add-on you can invest in. This runs actively in the background and keeps an eye on every emails you send from your inbox. Their support is always responsive and the product is constantly improving with new features. Kudos to Team Docsify for developing a great product for Sales & Marketing!

A very robust email tracker with accurate per recipient tracking

Mar 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very strong per recipient tracking. And the admin dashboard is neat and classy. The support team is strong too (which is very imp). The notification can be seen in two ways.

Cons: Location tracking would be a great boost for Docsify. I wish it to be added in the coming days. Plus it would be good if they allow free plan for the team as well.

Overall: It is helping me in my col outreach programs and ofcourse existing clients reaction.

Great Service! Can't make my job without it.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tracking emails and discovering further statistics so important for me.
This tool just does it the best for me!

Capterra-loader

Something new for me but I'm asking myself now, why didn't I know about it before?

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The first thing that attracts the most attention is the beautiful and enjoyable UI. But I have to say the features are equally remarkable. I enjoy I can track my emails with all content I sent (documents, attachments, links) and the system notifies me about any action that my recipient did.

Cons: Now I'm trying to use this tool with all my team, so if Docsify can provide the Free plan for teams - it will be great. (now they have Free only for single users)

Good software for communication with clients

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is really interesting way to check who has read your email - so you know instantly that it is not wise to make a followup if this is not the case

Cons: I think that their plugin should explain somehow how it works without need to watch their demo video

Cool and perspective tool. I'm happy to have all that awesome features in my Gmail now!

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I saw Docsify several months ago on BetaList. But I've started to use this Google Chrome extension yesterday when I got the email about their launch. And what are you thinking? My sales rep's life changes in a moment! Really, guys, I'm very grateful to you for this amazing tool. It is so easy to use that I couldn't even imagine. I don't need to go to specific environments or to install any programs on my desktop - all required statistics are in my Gmail. I'm really happy to work with it.

Cons: Some features which were listed in extension description are not available now. But I think it's just because of the tool is so young and I hope that they add it asap. (Really want to try more:) )

Overall: The biggest benefit I got from Docsify is saving of my precious time. Other useful benefits, I think, time will tell.

Vendor Response

by Docsify on July 28, 2017

Thank you for the review, Michelle! You're right, some features are not available now, but we are fixing this moment. We'll be happy to provide you with all new awesome functionality as soon as possible. Enjoy the Docsify!