# Page 3 | Poptin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Poptin the right Lead Generation solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165478/Poptin/reviews

---

Poptin

4.8 (345)

[View alternatives](https://www.capterra.com/p/165478/Poptin/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Poptin

## Showing most helpful reviews

Showing 51-75 of 345 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Giovanni B.  
developer  
Arts and Crafts  
Used the software for: 6-12 months

### "Great support and easy of use."

January 8, 2026

5.0

We decide to use Poptin to replace our own tool (developed in-house) and the migration was easy and without trouble (even if we expected something more as templates).

Pros

the easy of use for popup and a great support. Any doubts or trouble receive the right attention and solved in minutes

Cons

We would like to have more options for gamefy or - at least - have some more option to personalize this kind of popups. For example could be great to have different version for the wheel of fortune.

Review Source

LM

Lavinia M.  
owner  
Education Management  
Used the software for: Less than 6 months

### "Love it! Highly recommend!"

March 18, 2025

5.0

10/10 - I've created a few popups and forms so far and they were very easy to set up, there are many customizing options which made the experience even better, the integration process is easy and smooth, and because it's intuitive and easy to use, everything was very fast!

Pros

Love it! Easy to use, great designs, intuitive, and many integrations!

Cons

Maybe if you could add a landing page option for the free version, even if it's simple, I'd love to send the forms to people outside my website without integration.

Switched from

[MailMunch](https://www.capterra.com/p/190319/MailMunch/)

I could integrate it with Brevo and I didn't like their designs as much as yours

Review Source

ML

Maria L.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "Wonderful support for a high quality functionality"

April 22, 2025

5.0

Excellent. The helpful and very quick support makes it easy to use, also for complete beginners such as myself.

Pros

The support. Incredibly efficient, competent and friendly. I couldn't figure out why my popup wasn't displaying on my shopify store and \[sensitive content hidden\] from the support team was super helpful in answering all my questions.

Cons

I was making my popup on my ipad and it wasn't working super well. Especially when adding a picture. Might work a lot better on laptop though.

Alternatives considered

[Popconvert](https://www.capterra.com/p/197196/popconvert/)

Reason for choosing Poptin

Price and that it came recommended from several sources.

Review Source

GM

Gary M.  
Senior Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Superb platform easy to use! Highly recommend!"

April 14, 2025

5.0

Overall great experience and customer service support.

Pros

Poptin is a fantastic platform — it makes things incredibly easy, even for non-developers. The interface is intuitive, and the support team is quick, helpful, and always on point.

Cons

Maybe, once you publish a popup make sure that it will enable automatically rather than you clicking the on/off.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp popup hard to use and it does not meet the client requirements.

Review Source

AE

Adam E.  
Marketing and E-Commerce Executive  
Retail  
Used the software for: Less than 6 months

### "Amazing Customer Service"

December 4, 2024

5.0

We had a few integration issues with Big Commerce. \[sensitive content hidden\] over at Poptin was a great help. Even on the free plan they went above and beyond to help us. Thanks again!

Pros

Easy to use and integrate and lots of customisation option to choose from.

Cons

Some integration issues but the customer service at Poptin is excellent and helped us resolve the issue.

Review Source

MN

Marcin N.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "quick creation of pop-ups"

March 3, 2025

5.0

Poptin is intuitive, allowing quick creation of pop-ups that work flawlessly. Great customer service!

Pros

Poptin is incredibly easy to use, allowing for quick and effective creation of pop-ups. The drag-and-drop editor is intuitive, and the customization options are excellent.

Cons

There’s nothing major to dislike. However, adding more pre-made templates could enhance the user experience even further.

Review Source

AN

Alessandro N.  
Web Agency  
Internet  
Used the software for: 2+ years

### "A good tool"

November 18, 2024

5.0

Pros

The ease of use and the kindness of customer support

Cons

I had some problems with sending automatic lead notification emails

Review Source

MK

Minsu K.  
LMS Admin  
Medical Devices  
Used the software for: 1-2 years

### "Recommended"

November 28, 2024

5.0

Pros

The service tools are easy to use to create popups and always fast responses to the inquires we make through online.

Cons

Every service was great and there is no cons in my experience.

Review Source

MD

Martijn D.  
Front-end developer  
Design  
Used the software for: 6-12 months

### "the go-to popup builder for any app"

December 5, 2024

5.0

poptin is a stable extension for any app if you wish for more user engagement and use popups to get it

Pros

poptin is a very elaborate plugin with key functionality to boost user engagement on your app. its continuesly developing and has adequate support that is even helpfull in specific use cases

Cons

i cant think of any, but a nice-to-have would be a status indicator if a new version of poptin is published and active on a page. Some indicator that changes in the config of a poptin are actually live on the targeted app

Review Source

KN

Kimberly N.  
Marketeer  
Furniture  
Used the software for: 1-2 years

### "Super userfriendly!"

December 20, 2024

5.0

Works on any website, even the ones that run on a lesser known/less conventional CMS. It is easy to install, design and edit pop-ups. Overview and summaries are also very clear.

Pros

Easy and intuitive. Modern and clean look and feel.

Cons

Could only use one domain, but that has changed now!

Review Source

DI

Denis I.  
Real estate advisor and operations manager  
Real Estate  
Used the software for: Less than 6 months

### "My experience with Poptin so far and its benefits"

November 22, 2024

5.0

Pros

A lot of freedom and available options in terms of customization of forms, popups, their relevant settings (timing, frequency, cues, etc.)

Cons

Nothing much really, sometimes the pages may be a bit slow at loading, which could depend on the UI or simply my device, but there really aren't any cons.

Switched from

[Marquiz](https://www.capterra.com/p/216748/Marquiz/)

Not a fan of the UI and the features - seemed a bit outdated and potentially unappealing.

Review Source

RS

Roman S.  
Systemadministrator  
Alternative Medicine  
Used the software for: Less than 6 months

### "I really like it"

February 27, 2025

5.0

Pros

It is very easy to use and the different display rules are nice

Cons

actually there is nothing I can complain about it

Review Source

JA

Jessica A.  
Head of Growth  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It's the second time I use Poptin and it has been great again!"

January 14, 2025

5.0

I used Poptin in my previous company some years ago and the experience was so good that I had to bring it to my new company! This time I had some issues at the beginning with a platform bug, which caused some delay in the popup launch, but nothing big and the support team was super helpful. After that, the Exit Intent popup has been great for us in converting visitors into subscribers.

Pros

\- It's super easy to implement the popups - The support team is extremely responsive and helpful when you need them

Cons

Nothing, everything has been great so far

Review Source

LW

Lee W.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Wordpress Plugin"

February 11, 2025

5.0

A great overall experience and continue to use on website

Pros

Th Tech Support are really responsive in helping with issues, interface to create popup and integrations are all great

Cons

Nothing, its does what it says on the tin

Review Source

RH

Ray H.  
Clerk  
Retail  
Used the software for: 1-2 years

### "Confused and upset."

November 18, 2024

3.0

Before was handy but it is frustrated to me when I found no pop up image to let people know my promotion without reason!

Pros

Easily to use before the latest update but I dont know what happened when I found no pop up image I set before and that made nobody know what I am promoting!

Cons

Inconveniently to use after the latest update!

Review Source

nN

nick N.  
admin  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "worth your time"

January 27, 2025

5.0

very good and effective, a lot of options to make sure the popups appear when needed.

Pros

easy to use, connects easily to wordpress.

Cons

design options. that the reviews require 40 characters.

Review Source

JO

Justyna O.  
NA  
Hospitality  
Used the software for: 6-12 months

### "Great platform and support team"

November 29, 2024

5.0

Pros

Tool is very easy to use, it has many interesting templates, many options. It easily integrates with other platforms. Customer support is very attentive and resolves any queries very fast.

Cons

There is some room for improvement when it comes to the editor itself, but they are very minor things.

Review Source

PS

Paulius S.  
Admin  
E-Learning  
Used the software for: I used a free trial

### "The best option at the meantime on Thinkific platform"

December 17, 2024

5.0

Pros

Great support and huge variety of options.

Cons

Succeeded install on Thinkific with support.

Review Source

CK

Christina K.  
Owner  
Graphic Design  
Used the software for: 6-12 months

### "Great stuff"

December 9, 2024

5.0

The overview is good and everything is easy to find and to edit. Support is very fast and professional.

Pros

The pop-ups are very easy to set up. Publishing is no problem.

Cons

There is nothing to dislike. It works all good.

Review Source

TC

Terri C.  
Master Grief Coach  
Mental Health Care  
Used the software for: Less than 6 months

### "Love Poptin!"

December 8, 2024

5.0

I found it to be very user friendly as far as creating a new poptin, they work great and look good!

Pros

I found the ease of use and creative templates to be great!

Cons

I don't have any cons. I have had a pleasant experience.

Review Source

wM

wedness M.  
project specialist  
Consumer Goods  
Used the software for: I used a free trial

### "5stars for online chat quick response"

January 15, 2025

5.0

But overall, it's quite good for the moment, with many templates to choose from."

Pros

CS Osama responds quickly and accurately, and the interface is simple and easy to use.

Cons

The price is a bit expensive and would like to have independent expand visitors limitation function

Review Source

RN

Reagan N.  
Landing page Designer  
Design  
Used the software for: I used a free trial

### "Reagan's poptin revew"

August 1, 2024

5.0

Pros

I like how easy it is to use and the features that other pop-up software's offer for money, you offer it for completely free and also the software is really easy to use unlike others I need to watch YouTube videos.

Cons

The only issue I have is the mobile optimization, the pop-up on computer is the right size but on mobile phones its really small and I'm sure its gonna lower conversion rates for users if you don't fix that asap!

Alternatives considered

[Hello Bar](https://www.capterra.com/p/186623/Hello-Bar/)

Reason for choosing Poptin

Affordable even though I'm on the free plan and very easy to use.

Switched from

[Hello Bar](https://www.capterra.com/p/186623/Hello-Bar/)

The features you offer for free are what they require people to pay for, so it ain't worthy and I haven't even tested the product to use it 🤦‍♂️

Review Source

AM

Athiban M.  
Front End Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Effective on Mobile Devices, Less So on Desktop"

September 9, 2024

5.0

Thank you! My experience with Poptin and your support has been excellent so far. The support team has been very helpful in addressing any questions or issues I've had.

Pros

The tools are working well on mobile devices, in my opinion.

Cons

What I liked least about Poptin was that it didn't fully meet my expectations on desktop devices, even though it works well on mobile.

Review Source

vE

viviana E.  
Hago todo  
Retail  
Used the software for: I used a free trial

### "Todo perfecto"

October 2, 2024

4.0

Pros

Todo es excelente

Cons

Solo tiene de malo que esta en ingles. el resto perfecto

Review Source

AM

Aleksandar M.  
co-founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best pop-up tool "

September 10, 2024

5.0

Pros

Very user friendly interface! I recommend it!

Cons

Super good UX and very easy configuration!

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.