# Page 4 | Poptin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Poptin the right Lead Generation solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165478/Poptin/reviews

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Poptin

4.8 (345)

[View alternatives](https://www.capterra.com/p/165478/Poptin/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Poptin

## Showing most helpful reviews

Showing 76-100 of 345 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Jon G.  
Director  
E-Learning  
Used the software for: 6-12 months

### "Great solution for non techies to inrease conversions across websites!"

August 15, 2024

5.0

Great, easy to set-up, launch, get clicks and leads.. Support has been great. A

Pros

So simple, easy to update, edit, deploy. A brilliant tool that I put across all our sites now.

Cons

At this time, nothing. Well priced, easy to use.. what's not to like

Review Source

MT

Michel T.  
Owner ChiaMo.nl  
Consumer Goods  
Used the software for: 6-12 months

### "Review ChiaMo.nl"

August 7, 2024

5.0

Easy to use and works fine, good templates

Pros

Easy to use, great options and good layout

Cons

It is in Englisch, not Dutch that would be easier

Review Source

CK

Cal K.  
Developer  
Computer Networking  
Used the software for: Less than 6 months

### "Tech Support"

June 24, 2024

5.0

Was extremely happy with Poptin tech support. They went outside the box to help me get what I needed out of the popup I created.

Pros

Ease of setting up marketing popup with drag and drop features.

Cons

Waiting a day between email for support and no support over a weekend.

Switched from

[Popup Maker](https://www.capterra.com/p/193161/Popup-Maker/)

The Poptin creation space had all the features of an updated app that made it easy to create a beautiful popup.

Review Source

AS

Aris S.  
Director  
Hospitality  
Used the software for: I used a free trial

### "Good apps boost Sales"

June 29, 2024

5.0

Pros

Boost marketing, easy to implement on the website

Cons

Need more templates to some categories such as sales, marketing, leads etc..

Review Source

AS

AJ S.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "I have used Poptin before, in its original language, but the new English version is off the hooK!"

July 23, 2017

4.0

More traffic to my website.

Pros

Poptin helps you in generating more leads for your website, and helps in list building for the future. The product comes with a very good microcopy and it looks like much thought was put into it to make sure it captures the essence of the team and the overall online lead generation. Unlike Sumome that has that pesky crown if you don't pay them, Poptin only has "powered by Poptin" in very pale blackish hue; you are hardly bothered by it. The poptins themselves are either in interstitial or small banner style and I heard there were talks about mobile swipers. In general, a very good experience that has generated about 35%-42% more traffic to my website on a 3 month period.

Cons

It doesn't have the same analytics as other softwares such as Sumome or Icegram, and cannot yet help in discovering new traffic sources but it's not a deal breaker. The main trouble is that if your traffic is low (less than 500 unique views a month), it won't really help you when it comes to lead generation - something Sumome did excel back in the day. I believe that once Poptin cements itself in the big league it will be able to offer more, that's for sure.

Review Source

Response from Poptin

July 24, 2017

Thanks for the profound review! Our main goal at Poptin is to help our users to increase their conversion and engagement, We're happy that we were able to help you with that mission. As far as analytics, we will take it into consideration. As you can see, currently we give full stats about visitors, views, conversions, conversion rate and so on. Thanks for the feedback!

AS

Avi S.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Excellent Popup Solution with Stellar Support"

June 2, 2024

5.0

I have been using Poptin for a while now, and it has been a game-changer for my website's user engagement. The application is incredibly user-friendly, allowing me to design my popups effortlessly. One feature I particularly appreciate is the time trigger, which enables the popup to appear after a specified amount of time. This has helped me capture the attention of my visitors without being too intrusive.

Pros

Ton of features, great support, awesome triggers!

Cons

I would appreciate if they had more popup templates

Review Source

MS

Matthew S.  
Owner  
Recreational Facilities and Services  
Used the software for: I used a free trial

### "Beautiful Popups with Exit Intent"

May 28, 2024

5.0

I've been a happy user thus far. Honestly, the availability of customer support is one of the most important factors here. Plus, the pop-ups have a variety of nice themes and allow the use of exit intent on the free plan! Overall a great value!

Pros

The code installations went smoothly. Customer support is very responsive. I enjoy the generous amount of monthly free views. I also appreciate the responsive and easy to reach customer support.

Cons

The user interface is easy to navigate, but it has some glitches. Customer support is responsive and appears to understand what you mean without any confusion.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Optin Monster did not have easy to reach customer support for the free tier. They also harvest your c/c information up front so they can automatically charge you when you go over the free views. Poptin feels much more honest!

Review Source

Svetla M.  
Marketing manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use, efficient leadgen popup software with free version"

February 10, 2021

5.0

Poptin helps collect leads for our product and visitors for our events. We can a/b test different texts and designs, customize messages depending on user location, number of clicks, etc. Popups are displayed great on both desktop and mobile and free ver works just right to figure out your best messaging. Recommend highly!

Pros

It's very easy to start using poptin and also easy to fully customize your leadgen popups. Many templates, all needed customisation options, advanced targeting options, free version is pretty much ok for a startup site. WordPress plugin works great.

Cons

Can't think of anything really, maybe control on branding location for the free ver would be nice, but even fixed as it is, doesn't bother me too much.

Alternatives considered

[Popup Maker](https://www.capterra.com/p/193161/Popup-Maker/)

Reason for choosing Poptin

Easier to use and customize design-wise

Review Source

UE

Ugur E.  
Operations Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Excelent Service, Great Support"

June 3, 2024

5.0

Pros

It's easy to use and effective. We got lots of additional revenues with Poptin

Cons

Nothing, it has a user-friendly dashboard and great design options for pop-ups. literally, nothing I dislike about poptin

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "You Should Opt-in & Try Poptin!! "

February 6, 2023

4.0

Pros

really user friendly and modern layout. I really like that it takes you through the steps to make sure your form is done the right way, love that it has several different ways to pop-in or up and the customization options are great too.

Cons

sometimes it wouldn't work, not sure why but I would have to re-insert the link after a day.

Review Source

KM

KAZUMA M.  
other  
Internet  
Used the software for: 2+ years

### "日本人によるレビュー"

February 7, 2024

5.0

Pros

チャットを別枠で表示できるところが使い勝手が良い。チャットの表示速度も問題なく、性能面での不満がない。

Cons

タグを設置したら、実際に表示されているかされていないかに関わらず、タグを削除するまで表示回数のカウントが進んでしまう。

Review Source

Stuart M.  
SEM Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "More than just a popup it's a Marketers Toolbox"

March 19, 2021

5.0

I'm super busy running multiple PPC & SEO projects, when something comes along that I can easily manage myself via GTM then its a win. We've used Poptin a lot during Covid-19 to quickly and efficiently add messages to our clients site letting their customer know how their dealing with it. We've also got marketing popups and we've definately seen an uplift in leads using the exit intent triggers.

Pros

Easy setup, no need to involve development team. I can react quickly to client requirements, new campaigns, changes in messaging. Integrations are really good, lead forms work well and the design options give you a lot of possibilities.

Cons

There are some UX improvements that can be made, more templates would be useful that are pre-styled to cover more verticals.

Reason for choosing Poptin

Templates, the decent amount of control over when, where and how it triggers is vitally important so we can really integrate into the clients sites workflow. There's so many options and so much potential it's exciting. Your landing page was better than the rest, who were quite honestly, forgettable (hence I can't remember their names!)

Review Source

Alfred O.  
Content Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Want More Leads? Poptin is for You!"

November 13, 2022

4.0

My overall experience was amazing. We needed an app that could help collect more leads from our website. And for sure Poptin did it. The advanced triggers and targeting options helped us capture more qualified leads and turn them into customers, hence boosting our sales.

Pros

Poptin was easy to use. I like the smart pop-ups and forms that allow you to capture more leads with advanced triggers and targeting options. Also, their customer support was quick to respond to our queries.

Cons

We love all the features and templates. The design was also cool. Nothing to complain about.

Review Source

MP

Madhumita P.  
Director Of Projects  
Computer Software  
Used the software for: 2+ years

### "Good tool for popups"

February 12, 2024

5.0

Pros

Poptin is a simple tool and works well.Helpful.

Cons

Does not work in some of the countries.

Review Source

CP

Cameron P.  
Director  
Restaurants  
Used the software for: 6-12 months

### "They are growing our return customers easily"

April 30, 2024

5.0

Pros

Love the customer service, love the system and how simple it is to use and the cost is great, especially for the benefit of getting repeat customers for our business

Cons

Nothing as yet. I have had issues setting up one of the opt ins and it is purely my lack of technical ability. I simply get on chat with support and they know all the answers and with literally no wait time. This is what I call good customer service

Review Source

Amy C.  
Marketing Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Really Responsive Support"

February 2, 2020

5.0

The overall experience is good. I can tell they have put a lot of time into developing the product it’s also new and I’ve discovered decal glitches. That said when I reach out, they are very fast to respond and take action to quickly update the software to meet our needs. They go above and beyond what most software companies offer when it comes to customer support. I really value and appreciate that!

Pros

The templates designs are beautiful and seamless to edit.

Cons

I don’t like the billing model. I believe they should charge by “unique views” not “unique visitors”. We get over 1M visitors to your site per month yet we only use Poptin for our blog. It’s frustrating having to pay for our entire website traffic especially bc they are really pricey.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Optin Monster did not allow you to add custom fields. We needed picklist and hidden fields. Also there were lots of design limitations and it was hard to keep our pop ups on brand.

Review Source

Rebecca N.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great product that is user friendly! "

August 27, 2022

5.0

Pros

We initially started using it 2 years ago for COVID-related content. Since then, its purpose has evolved to share new marketing content as we grow. It is ideal for small business needs.

Cons

I am not sure how to integrate into our ATS..if that is even possible

Review Source

Jacob B.  
Owner Painter  
Construction  
Used the software for: Less than 6 months

### "so far so good"

September 10, 2023

5.0

it works.. i think

Pros

im not sure yet. i must have more time withit

Cons

not getting a single lead so far, cant say

Reason for choosing Poptin

saw it like it, so far so good

Review Source

VR

Verified Reviewer  
Digital Marketer  
  
Used the software for: 6-12 months

### "Frankly speaking helping me convert so many articles in to money making machine."

April 24, 2018

5.0

I am getting regular sales from Exit Intent based Popups created using Poptin. Works like a charm for me. Happy with overall performance.

Pros

I have been using Poptin since a long time now and i am using for exit intent popup on some of my money Blog posts. Conversions is awesome and best part is it never lags behind. Based on the intent it suddenly pops up and my users make a purchase more frequently with my funnel designs and obviously with Poptin popups. Literally Loved it.

Cons

Two things i found as an issue, 1 is the UI of the software is a bit old style and a little tricky for newbies and having less design. secondly, adding extra options/ features sometimes becomes complex and laggy.

Review Source

Willie H.  
Creator of The Psychology of Success Online Program  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to Use and Great Value for Money"

June 2, 2021

5.0

Very pleased and satisfied - looking forward to Poptin being an integral and pivotal part of how I run my online business going forward.

Pros

Easy to use Excellent value for money Ability to integrate with other key software components - vital for an online business Fantastic customer support - as a new customer I asked for and received immediate help with an integration issue. The issue was resolved speedily and... it was not a Poptin issue at all but an issue with the other software provider from whom I got no help!

Cons

Right now - don't see any downsides - only just getting going though!!

Reason for choosing Poptin

Ease of use and price

Review Source

SN

Sarah N.  
CEO  
Alternative Medicine  
Used the software for: I used a free trial

### "Easy to implement Popups, fully customizable, good conversion."

April 23, 2024

5.0

Pros

Poptin is a very professional and easy-to-use popup builder. Everything works smoothly, and I immediately had a good conversion rate. I tried several other popup builders before, and Poptin is by far the best and, at the same time, more affordable.

Cons

I couldn't find an undo option, which would be very useful!

Review Source

GL

Gleniece L.  
Writer/Editor  
Writing and Editing  
Used the software for: 2+ years

### "Make Beautiful Forms with Ease"

March 13, 2021

5.0

I wanted an alternative to plain, unattractive template forms that come with websites or complicated form builders from email marketing services. Poptin filled that need.

Pros

I love Poptin's colorful, easy-to-use interface. The dashboard shows your stats for views and conversions prominently. The layout to making embedded forms and pop-ups is clear and thorough. There are detailed display rules for both desktop and mobile display. And Poptin integrates well with many email marketing providers like MailerLite, Mailchimp, Convertkit, etc. Another plus is the handy Guide tab at the bottom of the page you can bring up for answers to your "how do I do this?" needs.

Cons

I did have trouble with my finished pop-up form not displaying correctly, at first. It looked fine in the app, but when I went to my site, part of the text in my form was hidden behind the input field boxes. It took me awhile, but I figured out that the hard-to-see shadow boxed area where you type in your text needed to be aligned properly or it would overlap whatever was above or below it in the on-site display.

Review Source

rW

reno W.  
owner  
Sports  
Used the software for: Less than 6 months

### "very happy with them"

April 16, 2024

5.0

use it eyes closed it is worth it i will use it again

Pros

service and ease of use, fast chat response

Cons

for the moment nothing, maybe a bit pricy

Review Source

IP

Idalis P.  
Founder  
Alternative Medicine  
Used the software for: 1-2 years

### "Poptin is great and easy to use"

April 3, 2023

4.0

Pros

I like that I had so much creative freedom when it came to designing a form that was right for my branding and website.

Cons

Not sure why but the visitor analytics seems to not be functioning properly - it says I only have one view??

Review Source

Jessie G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Superb support"

May 31, 2023

5.0

Pros

I was looking for a lead capture tool for my website that has to integrate with Keap. Proceeded to select Poptin because of their integration, however, I ran into some issues with the integration. Poptin's customer support was great and they put in my request to the tech team and resolved my integration issue within two weeks. Thank you Poptin.

Cons

None at this stage. I am really enjoying using Poptin because it is so easy to use.

Review Source

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