# SevenRooms Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SevenRooms Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/165480/SevenRooms --- # SevenRooms Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SevenRooms ## What is SevenRooms? With SevenRooms’ restaurant reservation software, you can book more online reservations directly from your restaurant website by tapping into the world's most popular search, social media and marketing channels—without paying cover or comission fees. Accelerate growth and open new streams of revenue by offering special experiences & upsells, like chef’s tasting menus or events, in the online booking process. Capitalize on excess demand by automatically filling seats with high-value guests by sending out alerts when you get cancellations. Share reservation data and table inventory across your portfolio by automatically offering tables at nearby sister venues, keeping guests in your ecosystem and away from the competition. Accommodate walk-ins or last-minute bookings by letting guests join a virtual waitlist and reduce abandonment rates with accurate wait times. Use automated SMS and email marketing to send booking reminders and surveys to stay in touch and build better relationships. ## What is SevenRooms used for? [Reservations](https://www.capterra.com/reservations-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 83% Neutral 13% Negative 4% Starting price $1 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SevenRooms alternatives [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (89)](https://www.capterra.com/p/176517/Campspot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165480/SevenRooms/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reservations Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Booking Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Credit Card Processing 3.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Payment Processing 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SevenRooms 60 features Allows businesses to offer customers reservations for a variety of activities. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Serves restaurants The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Book meetings and appointments through a website or digital platform Tracks and processes online orders Make and manage reservations online Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Arrange tasks based on the level of priority or urgency Design, communicate, and distribute incentives to perform a specific action Ability that lets customers add themselves to a publicly available waitlist Track/optimize rates in relation to usage Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reports specific to sales analysis for trends and strategies Check-in and out via a mobile device or kiosk Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Allows bookings to be made through a third party service Record, update and manage waiting lists Estimated waiting time in the queue Track the position in queue in real-time Get Advice We can help you find the software with the features you need. Features 4.2 (24) 4.2 Based on 24 reviews ## Pricing Value for money 4.2 (21) [View pricing plan details](https://www.capterra.com/p/165480/SevenRooms/pricing/) Basic $1.00 Per Feature,Per Month Value for money 4.2 (21) 4.2 Based on 21 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (21) 4.3 Based on 21 reviews ## User reviews Overall rating 4.4 Based on 24 reviews Filter by rating 5(16) 4(4) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent IL Ilaria L. Assistant Reservations Manager Hospitality ### "In love with SevenRooms!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Our venue is using SevenRooms since years and I cannot recommend it enough. Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly. Pros SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can. Cons Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR alex r. Events Administrator Hospitality ### "Good, but needs work " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 August 13, 2025 Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved! Pros I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners. Cons I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Katherine J. Director or Events and Marketing Hospitality ### "Sevenrooms Helps our Business Market more to Guests " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 2, 2025 Love using Sevenrooms for our two venues! It's been a great experience having these platform connect with all of our other systems for booking Pros We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat Cons The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Pricing structure and wanted to see the capabilites of Sevenrooms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michaela S. Senior event manager Hospitality ### "My honest review about sevenrooms " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 I would give sevenrooms a 7/10 In terms of user friendly interface. Pros I like the customization regarding the events section and customizing the shifts for special events etc Cons It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again) Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) We have two venues under our umbrella. We trialed using OpenTable at one of our venues while keeping sevenroom at the second venue. After 1.5 years of using OpenTable, we made the switch to have both venues operate with sevenrooms Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Reasons for choosing SevenRooms Dynamic pricing and more customizations for reservations/ special events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Liezel T. Admin Assistant Hospitality ### "SevenRooms Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 After a year of using the SevenRooms app, I can confidently say it’s an excellent platform for managing reservations and enhancing guest experiences. And it makes it easier to train our colleague to use the platform. Pros What I like most about SevenRooms is you can easily pull out the data you need such as the date and time for customer feedback, percentage of positive, negative and neutral reviews and locate which platform the reviews come from. Cons So far, there's nothing I like least about SevenRooms because the team maximizes the features of the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Julia S. Director of Training Food & Beverages ### "Maybe not the most well known - however an exceptional product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 29, 2024 While I don't think Sevenrooms is a widely known as other platforms to the clients who are booking reservations, and its less likely a client will have a Sevenrooms app on their phone compared to the other big reservations platforms, Sevenrooms booking widget makes it easy to customize your website or social sites with a link direct to your locations Sevenrooms book. Pros Puts all the data in the hands of the business! Integrated with TOAST POS for check link and live spend. Easy to set up marketing campaigns and app for managers is super easy to use, especially if you have multiple locations! Cons Only drawback is price and other platforms are much more popular in some cities, such as NYC, Chicago, and LA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OJ Otis J. Reservations associate Hospitality ### "Good Standard CRM solution. No frills!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 24, 2024 Overall, it has worked well for me in a capacity where I need to find customers info quickly in order to keep average handle time down Pros Fast look up for reservations and CRM info. And I do appreciate the fact that it’s built specifically for the hospitality industry. Cons Somewhat difficult to customize in my opinion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rocco S. Operation manager Hospitality ### "Great booking system with some issues with online payments " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2024 Pros Booking process is very easy and generally easy to set up different availabilities Cons Cancellation fees cannot be charged on most cards Switched from [Resy OS](https://www.capterra.com/p/197806/ResyOS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2024 We really appreciate your feedback on SevenRooms, Rocco. We are grateful for your support, and we’re here for whatever you need at anytime! SJ Sasha J. Director Banking ### "Poor Security and Lack of Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 18, 2022 Pros ease of use, ease of integration, online materials Cons poor security governance with examples of security breaches and hacking being ignored by customer service team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Dan V. Digital Advertising Manager/IT Admin Hospitality ### "SevenRooms - If you operate a restaurant or club you need this!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2022 Awesome. Pros The user interface is excellent and has come a long way since the beginning. It's super-easy to train floor staff on it via the web UI or the app. Cons The API needs to be a little more fleshed out and robust. We've had to manually do quite a lot of work to get 7R to play nice with Hubspot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165480/SevenRooms/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [OpenTable vs SevenRooms](https://www.capterra.com/compare/17313-165480/OpenTable-for-Restaurants-vs-SevenRooms)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)