Who Uses This Software?

Crew is designed for individuals whose work deals with shifts and schedules.


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Speramus
  • crewapp.com/
  • Founded 2015
  • United States

About Crew

Keep everyone on the same page. Crew powers the front-line of your business in one simple-to-use app. Over 10,000 businesses across every industry are using Crew to streamline communications, engage employees and drive business results. You can use Crew to immediately message all team members, distribute the schedule, find shift coverage and recognize top-performing employees across your organization.


Crew Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • eCards
  • Goals
  • Leaderboards / Activity Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Rewards Catalog
  • Rewards Points
  • Social Recognition
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Crew Reviews Recently Reviewed!


Easy team networking without having to give out your personal line!

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to add and delete new users

- Simple to use

- Networking within a team or organization without having to give out your personal phone number

- Great functionality for "rewarding" team members for a job well done

- Free version includes ability to add team files, resources, and tasks

- Assign tasks to specific users

- Group and direct messaging

Cons: Could be organized a little better. The layout and main "Chat" tab shows all of your conversations and resources - but it mixes them in order of most recent without an option to organize them differently. This gets a little messy when you have direct messages among Team Files, Tasks, and "Everyone" chat groups.

Overall: Overall we love Crew. It does exactly what we need by creating a networking chat group filled with competitive friendly banter. We have a sales team with a relatively high turnover so it would be nearly impossible to have a consistent group text message (adding and deleting people often). This keeps it easy to add people to our organization and, best of all, no one has to give out their personal cellphone numbers - keeping personal and work life separate! It has also been a great place to keep frequently used reference sheets like cost of goods lists and other files reps may need in the field, you can quickly find these at a glance using the "Team Files" feature. Adding and confirming or completing tasks is simple and helps our staff stay on top of pressing issues or clients that need to be followed up on.

Amazing!

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everyone doesn't have to clutter up their phone with the phone numbers of all the employees. We are able to add everyone, create groups and text back and forth through the app. We need this with this era. The more communication the better.

Cons: Not much. Love all the capabilities. Would be great to have chats organized more.

Overall: This makes communicating fun at work. Doctors can take pictures of animals in treatment and do rounds with each other without being there in person. Awesome!

Staff Scheduling in a Breeze

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crew was a godsend when we found it. We had been attempting to get by with scheduling using a variety of calendar methods, but Crew took the place of all of them quickly and easily. We can schedule our events and allow staff to request them. We can use the software to set up meetings and to chat with staff if needed. And the support team is just a chat away within the software if you ever need them.

Cons: Sometimes it's clunky to switch between companies. There are some features that have been slow to roll out.

Crew keep my crew connected!

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use and keep the whole crew connected and communicating.

Cons: The portion of the app designed to help create the CREW schedule is not as user friendly as I had hoped.

Great For Scheduling

Apr 23, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The app makes it extremely easy to schedule my team for their shifts, as well as sending updates and notifications. The app stores employee availability for easy access and reference.

Cons: Constant notification to purchase full app, and customer service asking if i need help using, this becomes tiresome and overbearing at times.

Team uses the Crew Messaging App

Dec 12, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You do not need to know telephone numbers of the other people you communicate with in order to use the app.

Cons: Like any new technology, there are imperfections, but every new version gets better.

Overall: The Crew Messaging App is not just for work. Any organization can use these features.

Handy app for coworkers

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Sometimes it is difficult to get everyone's number at work - but your boss has everyone's number and can connect coworkers via crew. It's an excellent route for shift coverage, a place to ask questions if you're at work and no one there knows the answer, for distributing the schedule, for general camaraderie and ideas. Keeps people's number private too.

Cons: I don't have any complaints about the software. Crew has some built in messages to try and get people to utilize certain functions that look a little messy in the feed. The calendar might be a bit superfluous - seems like a lot of extra work to upload all the info there. We don't use it, we just use pictures for schedules and things.

First time user

Feb 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that we can communicate with all employees and we get group messages

Cons: I don't like that we get group messages when it should be chat messages but I think that is a user issue

Amazing product

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We use crew to keep all of our employee communications in one place. It works seamlessly.

Cons: No complaints about this software at this time

Wow! Ease of use! So much help from Crew support! Great for communication!

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Communication! No more texting everyone individually. Easy to use, don't have to explain much to new people.

Cons: So far nothing really. Need to get a few features I've recommended but that will be worked on in the future I'm sure

Capterra loader

Crew is an amazing addition to our team communication

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so easy to use. If you have questions, all you have to do is contact them or get answers on the app itself.

My crew loves the ability to mass message when needed. They love the fact that we can post a schedule

We use Crew to coordinate cleaning shifts for a yoga studio.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love using Crew to be able to chat with fellow cleaners and get my shifts covered/pick up shifts. I was not on the app for my first month or so, and I absolutely love not having to bother the woman who organizes the shift, every time I have a conflict. It is especially useful for us because we clean alone and I have yet to meet another cleaner.

Cons: No ones shift schedule is available to view on the app. It would be useful to see my schedule along with everyone else's somewhere in the app. Also, I would like to turn on notifications ONLY when my shifts are covered or the other cleaner approves my request for a shift. I do not need to know what is going on in the chat all the time, but I also do not want to constantly have to check the app to make sure someone has covered my shift.

Crew

Jun 07, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Crew is great for messaging employees, and especially for sending out mass announcements.

Cons: It's a little difficult to use for scheduling when there are various job roles and departments. It also is notorious among staff for sending way too many annoying notifications.

Overall: This works alright as a free software, but it certainly doesn't have the overall capabilities to be your only scheduling software for any complex industry.

Capterra loader

Great communication app!

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I loved how I could easily make an announcement to my team and that they all wouldn't be able to reply.

Cons: I wish I could delete the chat feature. We wanted to use the app purely for announcements. Group chats are too much to handle.

Overall: Overall it was great! A great, easy to use communication source.

Excellent means of team communications

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy the software is to use for communicating with other crew members. It's quick and effective and linking your number allows for quick access

Cons: My only complaint would be that here and there I won't get notifications through the app and I miss important messages

Capterra loader

Great for scheduling and a group messaging with work team.

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that we're able to send out staff-wide alerts and updated without sharing personal phone numbers. Scheduling feature is easy to read and great functionality.

Cons: Navigating the dashboard is a bit clunky with quickly looking at the schedule.

Capterra loader

My military unit uses this to disseminate non-secure information to team

Apr 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I love most about this application is that it is a mobile-friendly application that is available to you on the go. It literally gives me the power to pass information on to hundreds of people at the same time with just a tap of a button

Cons: What I don't like is that there is no way of known if an individual has received and/or read the notification. It would be cool if there was an indication next to each contact to let you know if they saw the msg.

I'm using this to contact a group of volunteers for a ministry team, it's easier than just using SMS

Jun 27, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Team is already in a group, so I can send an email to everyone, or just pull out a few people that I need

Cons: Had to figure it out on my own, didn't have great instructions after initial set-up. I'm still trying to figure out how to change a phone number on one person.

Used it for my team to message.

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Has an announcement tab which is amazing that only admins can send meesages, also it has an option for managing shifts.

Cons: Free version isn't that good compared to the Payed one, which is a bit expensive for a start up or a small organisation.