Arreva

Arreva Online Fundraising


4.5 / 5
15 reviews

Who Uses This Software?

Nonprofit organizations and political campaigns looking for an All-in-One online fundraising and event management solution.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Arreva
  • www.arreva.com
  • Founded 1986
  • United States

About Arreva Online Fundraising

With Arreva Online Fundraising you can send a mass email to event attendees, empower participants with peer to peer fundraising pages, manage your website, launch online donation pages, and much more in one place with a single login.


Arreva Online Fundraising Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Arreva Online Fundraising Reviews Recently Reviewed!


Arreva's FR products are easy to use. Customer support is good and the value derived is very good.

Aug 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I used this software during my tenure with a leadership organization. Each of the modules works well. I am particularly impressed with the capability of the program to allow specialized fund raising pages which can be personalized. Board members and others can conduct their own fundraising campaigns. We have used this function for special campaigns (memorials, honorariums etc.). The events management function has also worked well for us. We had been using an outside vendor for events management but brought it in-house with this program. It has served us well.

I am also pleased with the support. Our organization was working to use this software for Membership purposes. It was not designed for this and the support staff worked with us to try to build in some additional functionalities. They also helped us with data quality issues.

Cons: The organization which which I was associated is a membership organization and we had hoped that this software would meet our needs relative to membership management. It has been a struggle despite the valiant efforts of the support staff. The company continues to work towards building in effective functionalities relative to membership management but it is not quite there yet. So... as a fundraising solution, it is very competitive, as a membership management solution, it has a ways to go.

Capterra loader

Transitioned to this platform for combined benefits of ease of used and reduced costs.

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Upon transitioning to the Donor Community platform we immediately implemented peer-to-peer fundraising with the board of directors which had an immediate impact on our annual campaign. The ease of use and ability to engage was an instant home run for the organization and significantly increased board engagement in the fundraising process.

Cons: Transition is always difficult, that being said the team at Donor Community worked with us closely through the process and turned what can be difficult into a fairly seamless process.

Overall: Realized immediate results in on-line fundraising through implementation of the peer-to-peer fundraising application.

Overall, it has enhanced our fundraising and donor management processes.

Nov 07, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It streamlines our fundraising campaigns and helps us manage our donor base more effectively. It allows our donors to have direct access to information and provides them an opportunity to make online donations.

Cons: It requires technical skills and/or training to be able to navigate. Our Development and Community Relations team are the primary users and they invested time in learning the various features which allows us to get so much out of the software. Initially, it presented quite a challenge and we just didn't have a lot of time to invest in software mastery. However, one team member focused on learning the ins and outs which proved to be extremely beneficial. There are several training methods available, and depending on learning style, the end user is able to use tutorials, self-guided practice, and live instructor-led webinars. Personally, the webinars have been a source of hands on training with a personal touch. Both Manny and Craig provide guidance in a supportive and professional manner. They are extremely patient and address issues and concerns while walking you through each and every step. Their response time has been outstanding and the willingness to assist is apparent and appreciated.

Capterra loader

Amazing Platform and Even Better Customer Service!

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms. I also like that the Arreva designers are constantly evaluating the product for upgrades and modifications.

Cons: Some of the required fields are prohibitive and create some challenge to data importing. But overall, this platform is great!

Overall: Arreva has been a lifesaver for my organization. We went from having to use several different software programs to meet our needs, to using Arreva as the hub of most if not all of our data needs/uses. What makes Arreva stand out from the rest, however, is the PHENOMENAL customer service. The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform.

Thank You, DonorCommunity

Oct 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like how easy it is to learn and use and that all of our data can now be housed in one place.

Cons: Would like the store feature to be a little more robust.

Overall: From the first contact, the staff of DonorCommunity have been dynamite! They are professional, responsive, friendly, and could not be more supportive of our needs. As a small organization, we needed a fundraising solution that was affordable, yet comprehensive. We have found just that and more with DonorCommunity. It is easy to use, allows us to keep all of our donor information in one place, and gives us a complete picture of each constituent's activity. We no longer need separate systems for events, a CRM, newsletters, donations, form building, etc. Thank you to the entire DonorCommunity team from JoshProvides!

Recommendations to other buyers: Absolutely love DonorCommunity. When compared to other product solutions, this one system can take the place of five separate systems at a price that is fair and with support that is the best we have experienced!

Great product great company and people working there.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Product is very easy to use and I can make changes and updates to my site right from my phone. Support always available if I have an issue or just some reminfers on how to input data.

Cons: I would like for some of the screens to be larger when working on a particular page so you CA get an overall look at what you are creating. I am very happy with the product and the company.

Outstanding customer service.

Mar 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you need a versatile database, this is where to get one! The fundraising and capture of funder and donation information is outstanding.

Cons: The website itself can be cumbersome; not WYSIWYG. My organization had an older version, so improvements may have been made since.

Overall: Having an historical accounting of donations.

Event management is also good and allows for many types of needed information.

The software is intuitive, easy to use, and the customer service is unparalleled.

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the peer to peer ability to have constituents create and control their own fundraisers. I also like the all in one aspect of the product. You don't need to buy three different platforms for your CRM Arreva has it all covered. There are templates for all of your fundraising needs and if there isn't one you have the ability to create it. Again, and not of lesser importance the customer service is fantastic.

Cons: I would like to be able to run a simple old snail mail campaign using some of the templates. Honestly, this may be an option that I just haven't covered yet in my usage. I am fairly new but I'm sure if it's not there it will be soon.

Overall: I have hosted an event and received online donations through our website. The software captured all of our constituents information and follows up with an email that you can craft yourself or they have templates already created.

You guys are always so quick to answer any questions, you make our jobs so much easier!

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very user friendly, great report options, any problems are resolved very quickly, its a one stop shop for all your donor record keeping needs! You guys are amazing and the software is incredible!! The software is a one stop shop and everything we could need is available!

nonetohero

Aug 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps our community

Cons: its perfect

Overall: ,this product is very friendly, easy to use it i never experience any difficulties would love to bring more clients

Recommendations to other buyers: yes i will recommend my friends to start buying it

Capterra loader

Excellent help for our fundraising strategies

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All-in-one software that helps us attract new users thanks to personalized communication through email marketing tools and social networks. Segmented lists with frequent donors to do remarketing campaigns.

Cons: It is not fully optimized for mobile devices and, sometimes, the program is slower compared to running it from a laptop.

Overall: Professional website and comfortable marketing tools that facilitate work in non-profit activities and events.

We've enjoyed utilizing the software and it has help to greatly increase our fundraising efforts.

Oct 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Features & Functions of the software has made it very easy to navigate through sections, and make changes as needed.

Cons: The software is not design to store credit card information on customers, which is a feature I would like to see added.

Capterra loader

Good product, troubling team...

Oct 09, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Arreva has a strong product- they offer both CRM capability, as well as online donation support. For getting everything all in one place, and if you don't have a bunch of tech-savvy folks around the office, it really can save you a lot of time.

Cons: The support/sales team at Arreva have been of the more pestering that I've encountered. There seemed to be some needless communication, both on the "selling" side, as well as the "upgrade" side.

Overall: Good product, but the behind-the-scenes team was really pushing for greater engagement.

The team from arreva has been extremely helpful. Helped me understand how to navigate

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software seems easy to navigate. Simple and to the point. I love that your customer service really assists with the "hows" very grateful for the personal help.

Cons: The look of it. It seems kind of archaic. maybe you guys could make it more colorful. The navigation is good but it doesn't look attractive.

Fundraising software

Nov 30, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: A totally integration for crm,event management, online donations, volunteer management, website management, with automatic ackknowledgment notifications receipts is a great solution for organizations that have no IT and very limited staff. Support is great.