--- title: "Hybrent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hybrent Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/165489/Hybrent/" page_type: "product" language: "en" publication_date: "2026-11-04" --- # Hybrent Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hybrent ## What is Hybrent? Discover Hybrent's supply chain technology – your trusted resource for streamlining operations. Our cloud-based solution redefines procurement, aligning multiple facilities under one unified platform while you refocus on patient care. Hybrent's eProcurement solution empowers users to simplify their workflow. Seamlessly shop, order, and track supplies across numerous vendors, all from a single, intuitive platform. Say goodbye to manual errors and make way for efficient, error-free operations. ## What is Hybrent used for? [Purchasing](https://www.capterra.com/purchasing-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 71 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 1% Starting price $475 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hybrent?[Manage this product listing](https://www.g2.com/products/hybrent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hybrent 4.7 (71) VS. [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $475 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (71) Ease Of Use 4.0 (78) Value For Money 4.7 (64) Value For Money 3.9 (70) Customer Service 4.8 (70) Customer Service 3.8 (74) ## Hybrent alternatives [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (236)](https://www.capterra.com/p/141589/Officewise/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price $229.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [TYASuite](https://www.capterra.com/p/190444/TYASuite/) [4.2 (78)](https://www.capterra.com/p/190444/TYASuite/reviews/) Starting price $65000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190444/TYASuite/) ## FAQs about Hybrent Overview ### What problems does Hybrent solve? Hybrent solves fragmented medical-supply purchasing, uncertain stock availability, and manual invoice reconciliation by consolidating multi-vendor orders, backorder updates, receiving, perpetual inventory, approvals, and three-way matching. Surgery centers, clinics, multi-site healthcare organizations, purchasing managers, inventory staff, and accounts payable teams gain control over supply spend, par levels, purchase orders, and general ledger coding. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Hybrent? Hybrent is most used by materials managers and purchasing teams that manage medical supply ordering, vendor purchasing, inventory levels, and requisition approvals. Practice administrators, directors, and regional managers oversee procurement operations across facilities, while controllers, CFOs, and accounts-payable staff track spending, invoices, budgets, and purchasing accountability. Answer based on 71 reviews Overview ### What company size and specific industries is Hybrent built for? Hybrent is designed for non-acute healthcare facilities of varying sizes, including physicians' offices, urgent care centers, dental facilities, ambulatory surgery centers, and critical access hospitals. It is suited for organizations in outpatient and community-based care settings that need support for medical supply and purchasing management. Features and Usability ### What are the key features of Hybrent? Hybrent includes centralized multi-vendor order placement and purchase order management, with real-time inventory tracking and receiving. Its core invoice management supports three-way matching, approval workflows, and accounting integration. Differentiating features include vendor price comparison, backorder visibility, contract pricing alerts, and mobile barcode scanning for inventory counts. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Hybrent integrate with? Hybrent integrates with accounting, ERP, and healthcare platforms including BILL Accounts Payable & Receivable, Brightree, MatrixCare Home Health & Hospice, MatrixCare Senior Living Facility, NetSuite, Oracle Health Ambulatory Suite, QuickBooks Enterprise, Sage Intacct, and Xero. It also connects with Multiview ERP, Workday Financial Management, MineralTree TotalAP, and MedInformatix. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Hybrent offer? Hybrent provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled group instruction, documentation gives written reference material, and videos provide visual self-paced learning. Answer based on 9 reviews Getting Started and Support ### What customer support options does Hybrent offer, and how do users rate the experience? Hybrent offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly report prompt, helpful responses and quick issue resolution, sometimes within hours. However, some cite limited help guides, difficulty reaching a dedicated contact, runaround, and reliance on customer service for requested reports. Answer based on 15 reviews Features and Usability ### How easy is Hybrent for placing orders? Hybrent lets purchasing teams place supply orders across vendors from one dashboard, reducing manual ordering work. Users value stock and backorder visibility, favorites, templates, and automatic purchase-order creation. Some organizations report slow screens, occasional availability inaccuracies, and limited visibility into orders entered under another user's login. Answer based on 31 reviews Features and Usability ### How well does Hybrent handle inventory management? Hybrent provides centralized inventory control that helps healthcare facilities track supplies, spending, and consumption across locations. Administrators value perpetual inventory, receiving, barcode-based workflows, and accounting connections. Some teams need more flexible check-in options, shipment tracking, mass updates, and reporting, while setup quality can affect day-to-day accuracy. Answer based on 23 reviews ## Features AI summary Based on 7,702 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Hybrent supports all three of the features reviewers rate most important: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain stock accuracy, monitor item movement in real time, and manage charges and payments more efficiently, allowing teams to keep inventory operations organized and financially aligned. Inventory Control 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Inventory Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Hybrent 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Expiration Date Management: Monitor expiration dates for inventory items - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Integration Management: Identify which applications need to exchange data and enable these data connections - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Vendor: Designed for multiple vendors - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - SKU/UPC Codes: Internal and external product tracking codes - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (71) 4.4 Based on 71 reviews ## Pricing Value for money 4.7 (64) Basic $475.00 Per Month Value for money 4.7 (64) 4.7 Based on 64 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ BILL AP/AR](https://www.capterra.com/p/166559/BILL/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[ Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (70) 4.8 Based on 70 reviews ## User reviews Overall rating 4.7 Based on 71 reviews Filter by rating Counts reflect reviews available in this feed. 5(55) 4(14) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Inventory Supply Specialist Used the software for: Less than 1 year ### "Hybrent - the all purpose solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 23, 2018 Hybrent has allowed our organization to automate and streamline the ordering process as well as given us the ability to run perpetual inventories at each of our three locations. This has resulted in standardizing the products carried and gives us a much better picture of where our supply dollars are going. Pros Easy to use, web based platform, lots of features for a very reasonable price, continued support from Hybrent team, willingness of Hybrent team to listen to and implement requested/suggested changes. Cons Very few help guides available, does not offer a dedicated customer service contact which I can call with questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Central Purchasing Manager Used the software for: 1-3 years ### "Leader in Supply Chain and Inventory Management Software Systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 We solved our invoicing approval process, inventory management visibility, reducing double buying, visibility to purchase orders. We can see where our spend is going down to the component and its consumption rates. The ability to communicate backorders to team members has been instrumental. Hybrent allowed us to go from 20 people buying and approving invoices across five sites. To 1 person buying and approving invoices for all five sites. Avg. 280 invoices/Month and Avg. 230 PO/Month Pros From the beginning I kept saying 'This seems to easy'. Our system integration was five weeks long, and I supported Hybrent with everything needed to build our portal. This system was so user friendly and quick to learn. We were not only able to get our portal up and running but we also were able to train 58 people over five sites before we went live. The entire training, 'go live', and post 'go live' was carried out by one person. This is the first system I have worked with that is nearly 'self taught'. The processes Hybrent has created for the entire systems work flow. Gives you accurate outputs quickly. While not requiring multiple steps to create these outputs. Hybrent is a user friendly system, and a powerful tool for managing your businesses needs. Cons The cons I have ran in to with Hybrent. Are being addressed by their developers. These cons are more enhancements vs a process being broken. For how we use Hybrent and what it has to offer. Once we adapted our processes to Hybrents. We found the outcome is the same. So while no system is 100% perfect. I can honestly say Hybrents the best inventory management/3-way Match system I have ever used/Implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Total Lack of support on usage of software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 8, 2022 everything needs escalation....no one taking charge Pros Software like most softwares in the market is good. But they do not support you at all. Cons Complete lack of customer support. With our team being unable to reach anyone and constantly getting the runaround, I took charge of trying to reach someone at Hybrent. It has been impossible, the old account rep has been moved, no new account rep has been assigned, in trying to reach for help we are told daily that there is now an escalation... Its like dealing with the red tape the old time empires were so notorious for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Materials Manager Used the software for: Less than 1 year ### "The Best Procurement Platform That I Have Ever Used " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2020 Hybrent has been a gmae changer for me! I has exonetially improved my work quality! Pros The functionality is impeccable and flawless. The ease of operation is outstanding. It is logically set up allows for the highest efficiency. The ability to easily manage contracts, and even print bar codes, is so ingenious Cons I wish users could set up all vendors with the exception of vendors utilizing EDI. I understand the need to have those vendors set up through Hybrent team members, and they are extremely efficient in setting up those, and all other vendors! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Regional Manager Used the software for: 3-5 years ### "Hybrent Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 I don't work in the AP department, so I'm not sure how things are on their end, but I believe for the most part, the system is easy to use, makes ordering much easier for the staff and easier for management especially since most of us manage 8-10 clinics-that's a lot of ordering! There are a few bumps in the road along the way. Having an outstanding account manager and support helps us get over these bumps quite easily. I would definitely recommend Hybrent especially for a business that is growing and has multiple locations. We have approximately 38 in Atlanta, 13-15 in Tennessee and 14 in Florida. Pros That you can order all supplies at one time regardless of the vendor without going to multiple websites to place orders. As a manager, makes reviewing and approving orders very simple. Customer support is amazing and does an incredible amount of work and in a very timely fashion-usually within hours of my email. They get an A++. It is also very cohesive for our accounts payable department making invoices easier than having them mailed and tracked. Cons I'm not sure if the software or the vendor, but when we use certain vendors, not all items are loaded and it can get cumbersome adding items along the way. The majority are there, it's items here and there that doctors and staff request be added. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Purchasing Manager Used the software for: 3-5 years ### "Just What Our Organization Needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2020 It’s been a great experience and a great asset to our company. Pros It’s easy to use. We have many users and many user roles in our organization. It’s ease of use for all is part of what made us go with Hybrent. Installation was also relatively easy. Our dedicated handler was great and made the transition as painless as possible. Hybrent also made our unique purchasing model, which is both centralized and decentralized a whole lot more cohesive, with abundant controls. Cons It’s not that I don’t like some features, just wish the updates came out faster! The Hybrent folks are open to suggestions about what doesn’t work in real time. The only pain point at times is the reporting. However, you can request from customer service and they will run. Inventory module will only get better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Materials Manager Used the software for: Less than 1 year ### "Hybrent Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2018 They've been great to work with. Pros The ease of use and the ability to walk through a store room and scan bar codes and send orders from a mobile device. And, the integration with our accounting package. The reports will also be more robust then what I currently have access too. We've just started with them, however we feel we'll save a significant amount of time placing supply orders. Cons Our Hybrent will be integrated with our Amkai system so there is some nuances we'll have to figure out, however they've been awesome to work with and the system will be worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Director Used the software for: Less than 1 year ### "Dream come true" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 As I sit back and think about how we were scrambling to stay on top of purchasing and inventory issues using very dated, very manual processes, I can't help but smile at the amount of man-hours we are saving. My department managers are more productive, our costs are decreasing, and I am able to rest assured that things are no longer slipping through the cracks. Pros This software does exactly what it's supposed to do. It gives us a centralized location with an approval flow to manage purchasing, it tracks inventory, and it seamlesssly integrates with our accounting software. Ease of use is fantastic, and the support that we have received throughout the implementation process has been stellar. Cons The only negative thing I can say is that it's a shame we didn't know about Hybrent sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Director Of Operations Used the software for: 1-3 years ### "Hybrent is a modern technology for ASC supply chain management " 5.0 July 19, 2018 Pros Analysis is great and shopping portal is user friendly. iPad preference cards are great and easy. Cons Item master control could be improved. There are items auto-added. Free form purchase order functionality is also needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Process Improvement Used the software for: Less than 1 year ### "Mixed feelings; not ready (yet) for complex organizations" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 23, 2019 In defense of Hybrent, I will say that their onboarding team has helped/is helping us work through most of our issues on the accouting end. They have written code and improved the product to meet most of our needs. We want to partner with Hybrent to help them further improve their product. Because we are still working out bugs in the purchasing process, we don't know if using Hybrent has resulted in any tangible benefits. Pros The people who enter and place orders LOVE this software. It is easy for them to use, both placing and receiving shipments of medical supplies. This is the main reason that we have stuck with Hybrent since implementation in January. Cons I'll begin by saying that we are a complex organization with multiple "companies", over a dozen locations, and several service lines. My belief is that the Hybrent product was designed for small organizations (50 people or less) ordering for a handful of offices. Implementing Hybrent wrecked havoc in our accounting department. I advise caution if you need to integrate Hybrent with accounting software. We are still working with Hybrent on how to handle vendor discounts and translate them to our Great Plains software. Also, we still do not have a way to easily identify Purchase Orders with partial receipts (example: a PO has 3 items but 2 only have been received). We don't know how to get around this issue with out a great deal of manual effort, and Hybrent maintains that this is not within their scope. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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