# Page 2 | Hybrent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hybrent the right Inventory Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165489/Hybrent/reviews --- Hybrent 4.7 (71) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Hybrent ## Showing most helpful reviews Showing 26-50 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ER Ernest R. Supply Chain Specialist Medical Practice Used the software for: 6-12 months ### "Hybrent Experience" September 27, 2019 4.0 Overall Hybrent is a good tool. Front end users (orders) love it. Finance users are neutral. Pros This product is easy to use on the front end. We have 13 satellite offices and they like the "Shop" feature. It is much like Amazon shopping. You don't need specifics and it brings up the list of items that closely resembles what you typed in. I also like the template and favorites features. We have not used this very much, but it is catching on. Creating a list of items that you order regularly and being able to add the whole list instead of having to find each individual item is quite handy. I also like the invoicing process. It will not let you process and invoice until everything on that invoice has been received. Receiving items is also relatively easy and takes care of the having to scan in packing slips. GL coding invoices and items is also a PRO. All items can be assigned a their own code so it will transfer properly with our accounting program (GP). Customer service is great. They reply quickly and most of the time they can take care of your request. But they are also limited to what the system can do. But they are very knowledgeable and can take care of just about anything. Cons Reports are limited. Need to be more robust. No way of creating your own report and saving it to use regularly as you need it. If you want a custom report, you must request it. When you do use one of the canned reports, there is a lot of manipulating of the data to be able to get the report you want. Some reports are to big to download so you have to ask for customer service to run for you. In invoices, they were not able to make the trade discount work based on the payment terms. They had to create a workaround that requires you to manually figure the discount amount and manually enter it. However, at least it does transfer to GP correctly. We order twice a month. Each order cycle creates between 80 and 90 POs. We need to be able to print all those POs at once to upload into a document management program. Unfortunately, you have to go into each PO and print it out. Hopefully this will change in the future. Customization is virtually non-existent. This is a web based system. So everyone is using the same product. If you want your invoice feature to have something or a shortcut added, it cannot be done. Because it would effect everyone who is using it. Wish there was more customization. Unable to make mass changes on inventory/noninventory items. Unable to make mass changes on what offices have access to certain items. Cannot bring up a list of GL code without it reporting every location for that GL code. Reason for choosing Hybrent Ease of use on the front end and cost Review Source LG Lisa G. materials manager Hospital & Health Care Used the software for: 2+ years ### "Hybrent is efficient and easy to use" June 14, 2021 5.0 Hybrent has been an excellent tool for the facility. The ordering, approval, receiving and invoicing team are on one page. Having open communication in these critical areas saves time and money! Pros More streamline, the system forces us to keep with the advances of technology and keeps ordering and invoicing simple and easy. Cons We still are working out "kinks" when there has been a "mis-pick" or +mis-delivered" item. The crediting system still seems to need more work. in our facility we work together to make sure items have been returned and credits issued before closing a purchase order. Review Source NS Nathan S. Director of Radiology Medical Practice Used the software for: 1-2 years ### "Hybrent at a Glance" August 10, 2023 5.0 Overwhelmingly positive. Pros The features our organization value the most are invoice management/reconciliation and general inventory management. Cons A "custom" report option would be nice. Sometimes we are looking for data that doesn't nicely fit into one of the report templates. Review Source JS Jaclyn S. Director Medical Practice Used the software for: Less than 6 months ### "Finally - a solution for our practice and surgery center!" May 3, 2019 5.0 Excellent Pros It’s hard to narrow it down to just a few things. However, I will start with the fact that the professionals at Hybrent are truly that - professionals. From ALL levels and at EVERY step along the way, I have been met with the most exemplary customer service that possibly exceeds any company I’ve done business with. They are always prompt, accessible, and helpful. I’ve yet to encounter a person or department that’s a “weak link.” Second, Hybrent offers a complete solution to our ordering, receiving, inventory management, case-costing, etc. They already figured out that there are no shortcuts in doing it correctly. Rather than creating another variation on the same theme (like other companies have done), they bit the bullet and did the necessary hard work that needed to be done, creating an interface that a company of my size would otherwise never dream of being able to have. Third, the system is customizable and scalable. Personally, I love data and love the limitless customization for reporting. However, it is user-friendly enough that you could also keep things extra simple as well. The folks at Hybrent will help you set up the system so that it can be the solution you want. Fourth, I love that I can do things via the app on any device or via my desktop. This makes compliance much easier for our staff. Also, it is a less costly solution than with other vendors. With other systems, we had to either purchase the newest iPads/tablets and /or lease proprietary scanners. Cons Of course, I wish it cost less. However, you really do get what you pay for. And, honestly, when you factor everything in, it is well worth the price. The free/lower-cost options provided by medical supply vendors just don’t cut it. You get what you pay for. Review Source Response from Hybrent July 3, 2019 Jaclyn - Thank you for the INCREDIBLE review! We are so happy you're enjoying your Hybrent subscriptions and benefitting from our supply chain solution. Our solution is only as successful as our customers who use it - thank you for all that you do! GW Gayle W. embryologist Hospital & Health Care Used the software for: 1-2 years ### "Excellent!" August 3, 2023 5.0 Pros Very easy to use, easy to track status of order & receiving; LOVE the ability to link/purchase directly on vendor site! FAR better than my experience with Negotiatus (at a different employer) Cons Searching for items in the catalog can be somewhat cumbersome (due to level of detail, likely from lists created by higher-ups, from larger-scale purchasing) Review Source EM Eileen M. Manager, Purchasing Hospital & Health Care Used the software for: 1-2 years ### "Very user friendly software with excellent reports which gave us visibility into clinic purchases" October 13, 2017 5.0 Visibility into purchasing patterns/trends for our off-site clinics which will allow for standardization of product across the system and allow us to point more of our purchase volume to contracted manufacturers Pros This software is extremely user-friendly; training takes very little time and in most instances can be done via WebEx. The platform allows requesters to use one source for their ordering instead of using multiple direct vendor sites. The reports available are a value add and give Manager's visibility into the ordering practices of the Cost Centers they are responsible for. Customer Service is excellent too; very responsive. Cons Sometimes when you make a change regarding PUOM or price on one day then go back the next day the change you made is gone/overridden and you have to re-enter the change. Seems like when the system is updated changes are lost. Some of the functions within the program run slow and sometimes when trying to help an end user you have to go to multiple fields/screens to obtain the information which is time consuming. Review Source RR Rebecca R. CST, Materials Manager Medical Practice Used the software for: 1-2 years ### "Game changer!" September 17, 2019 5.0 I used to have to do orders one at a time, either via email, website, or (the worst) calling on the phone. So tedious! It took hours every day. Now, I can do one massive order in the Hybrent platform, and it's automatically separated into separate POs. Hitting the generate PO button ONCE fires off all of my orders at once. I wish I'd had this program years ago when I was having to do everything the hard way! Pros I love Hybrent more than I can properly express! This simple program has literally saved me hours every single day. Placing orders has gone from a headache to a breeze with this streamlined platform. Cons The search function can be a little buggy. It occasionally slows me down when I can't find an item that I know is in Hybrent, but there's always the vendor portal if you need it. Review Source Response from Hybrent September 18, 2019 Thank you for leaving us a review, Rebecca! We're ecstatic to hear about your positive experience with the system. BM Brian M. Accounting Manager Medical Practice Used the software for: 2+ years ### "Hybrent" June 10, 2021 4.0 Pros The product is user friendly. it is quite easy to show new users on how to use the software Cons Not all vendors have a direct connection Review Source MC Michael C. Controller Hospital & Health Care Used the software for: 1-2 years ### "Inventory Reporting for End User" August 18, 2021 5.0 My experience has been relatively good. Any issues my team encountered was quickly resolved by Hybrent's customer service team. Pros End User reporting is my favorite aspect about the product. I'm able to see specifically see what inventory is being pulled and how it's being used. Cons I not have any recommendations for improvements at this time. Review Source MR Monika R. Materials Manager Hospital & Health Care Used the software for: 2+ years ### "Hybrent is amazing" June 11, 2021 5.0 It has been great overall, very helpful people when you need assistance. Pros It is very user friendly and organized. Cons I just wish things would automatically update on its own when things change. Reason for choosing Hybrent Hybrent made the most sense overall. Review Source TS Tori S. Clinical Director Hospital & Health Care Used the software for: 6-12 months ### "Incredible system" May 3, 2019 5.0 Time wasting- instead of calling/logging into 15 different websites to order all of our products, it is a one stop shop Pros Hybrent is easy to use and has been a game changer at our facility. The ease of ordering all supplies in one place saves time and increases productivity. The punch out feature allows you to search on the vendor site and add any items to your cart that may not already be loaded into your Hybrent inventory. Once you load your cart and punch out, it automatically takes you back to the Hybrent site and adds to your PO there. There is also a smart phone app that you can toggle various notifications and look up inventory in real time. Best money you can spend for purchasing/inventory management! Cons Unfortunately, Hybrent is unable to communicate with our software, Vision, to fully optimize inventory usage. That is more a reflection of our software, though. Review Source VJ Virginia J. COO Hospital & Health Care Used the software for: 1-2 years ### "Solves many purchasing issues" September 3, 2019 5.0 Our overall experience with Hybrent has been exceptional. From implementation to integration, as well as little tweaks we have done along the way, the hybrent team is very quick to respond and solve problems. Its easy training of new employees as well! Pros We love the cost control of the software, the integration with the vendors, the ease of ordering, and the integration with our accounting software to eliminate double entry. Cons More vendors in our market need to be connected to hybrent. Reason for choosing Hybrent Ease of use and integration with vendors Review Source Response from Hybrent September 4, 2019 Thank you for the wonderful review, Virginia! We're thrilled you're enjoying the benefits Hybrent offers. We can connect to any vendor, even those without EDI capability, but we also hope more vendors upgrade to EDI in the near future! TM Tony M. Materials Manager Hospital & Health Care Used the software for: 1-2 years ### "Hybrent" June 14, 2019 5.0 Useful experience for ordering multiple supplies. Invoices and quickbooks issues with Hybrent. Pros Creating multiple POs from multiple vendors at once. Cons Punch out issues, quantity issues when checkout, slow performance when large items are added to the cart, not all invoices are posted directly to Hybrent from the vendors. Review Source Response from Hybrent July 2, 2019 Thank you for your review, Tony! We recently improved our Punch Out feature, eliminating the issues that your center was experiencing. While we don't have an EDI with every vendor, we do offer the ability for our team to streamline your invoicing process with non-EDI vendors! A member of our Customer Success team will be reaching out regarding your quantity issues, so we can resolve them ASAP and get your team back to a smooth, efficient process within Hybrent! DS Dawn S. Buyer Hospital & Health Care Used the software for: 1-2 years ### "Customer Service Winner" August 10, 2020 4.0 I process a ton of orders, process a ton of invoices and can easily track anything I need. Pros The system is User friendly. The customer service is priceless! Hybrent is always open to suggestions on improving the end-users daily functions. Cons I'm not a Techy person, this software works great for what I'm doing. The reporting could be made easier, but I don't pull reports too often. Reason for choosing Hybrent We chose Hybrent because of their willingness to work with us. We have requested changes to the software and Hybrent wrote new processes for the software for us. Great people to work with. Review Source BR Becky R. Phlebotomist/Lab Technician (purchaser for lab) Hospital & Health Care Used the software for: 6-12 months ### "Great addition to our business" October 31, 2018 4.0 Definately easy to use and makes things easier on purchasing department. Also it appears to help keep overall cost of supplies lower. Pros I like that all supplies are ordered from one place. The Hybrent software makes it incredibly easy to compare prices from different vendors and choose the one that fits your organizations needs the most. They keep you well informed of shipping notices and updates. Delivery turnaround time is exceptional. Cons When I try to type something into the search bar like "butterfly needle" It will come up with all kinds of strange completely unrelated items and often not be able to find the butterfly at all. I have to use the item code which at times is not easy to find, especially if it is a new item. Also I wish there were better more thorough descriptions of supplies, particularly when the item is lacking a picture. There can be several items that sound or look almost exactly the same and it can be difficult to determine which is the one you are looking for when descriptions are so vague, sometimes even nonexistent. Review Source Response from Hybrent November 6, 2018 Thank you for your review, Becky! We are happy to hear that you're enjoying Hybrent's price comparison and tracking information! Our search and product description features were updated in our most recent software upgrade - we recommend upgrading to our latest version and would love to help your team take advantage of more pictures and thorough descriptions! ZG Zach G. Pavilion Services Director Medical Practice Used the software for: 1-2 years ### "Overall it is a great system to consolidate your purchasing into one location. " October 17, 2017 4.0 Pros I like the ease of use for the end user the most. In order to successfully implement a system like this you need to have buy in from the end user and this system makes this very easy. The reason that I gave it 4 starts on the ease of use however is that on the administration side it could use some work. Also another thing that I really like is the quality of service I get from the customer service individuals. Cons There are some functions that I would add to make it easier to use, we have some work arounds that we have to use in order to get it to work correctly. Also I think a major thing that lacks is a workable inventory system. I think that in order to take Hybrent to the next level and really get the price point that they are looking for there needs to be a better inventory system in place. Review Source JC Jessica C. Accountant Medical Practice Used the software for: 1-2 years ### "Hybrent Review" May 3, 2019 5.0 Customer support has always been great and we have saved a lot of time using the software! Pros The time it saves and how efficient it is! Cons When you are adding a new item to purchase in Hybrent, you have to manually enter the price vs it pulling from the vendor site. This leaves room for error and can lead to incorrect invoice cost leading to more delays. Review Source Response from Hybrent May 6, 2019 Thank you for your kind review, Jessica! Many users request data directly from their reps/vendors that includes pricing, so this can be uploaded by the Hybrent team. While there's always risk for error, having it come direct from the vendor eliminates much of the risk. Our invoicing feature will catch any potential issues with our awesome 3-way match! AS Amanda S. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Hybrent Review" August 11, 2020 5.0 Hybrent has offered a solution that allowed us to transition from manual inventory counts to a completely automated process. Lifesaver. Pros This product has really helped with our inventory management and offers a great case costing solution for our Ambulatory Surgery Center. It is very easy to use and allows me as an administrator to have multiple employees working in the system and visualize my inventory. Cons Hybrent does a good job of upgrading and adding any features that would improve the system. The reporting mechanism has improved greatly and they have been willing to develop custom reports. Review Source HB HEATHER B. MATERIALS MANAGER Medical Practice Used the software for: 1-2 years ### "Very informative and easy to use!" September 4, 2019 4.0 Ordering is fast and easy! Very user friendly site! Pros I can compare different vendor pricing at the same time when purchasing a product. Cons I wish there were more types of reports available for use. Review Source Response from Hybrent October 7, 2019 Thanks for leaving a review, Heather! It's so wonderful to hear that you're enjoying Hybrent. I think you'll love our newest update - we added more reports AND you can create custom reports! JA Jordan A. Purchasing Hospital & Health Care Used the software for: 1-2 years ### "Hybrent Review" May 3, 2019 5.0 I really enjoy using Hybrent daily. Pros I really enjoy having all orders on one dashboard to be able to view and manage. The support and customer service is also amazing! Cons It can be a little difficult to navagate and understand at first, which is expected to some degree with all new programs. Would be beneficial to have additional training materials via video rather than typed out explination. (It's easier to understand things when you can see the screen instead of trying to navigate line by line.) Review Source JG Jovani G. Materials Manager Used the software for: 2+ years ### "time saver. user friendly love it!!!" July 27, 2018 5.0 Pros ability to place multiple orders at once and the ease of tracking my inventory. Tracking invoices and back ordered items Cons Theres a small learning curve other then that ive never had any issues Review Source Response from Hybrent August 23, 2018 Hi Jovani, thank you for the review and feedback! We're glad that you have been able to save time ordering for your facility. We are happy that Hybrent has helped you manage the status of your orders. Our Implementation team is in the process of creating more video and written learning materials to make the learning process easier for our users! HS Hitesh S. Purchasing Manager Used the software for: 1-2 years ### "Hybrent is user friendly software. Easy to understand and give training to users." July 16, 2018 4.0 Pros Hybrent is user friendly platform, no need any detail training If you order through any online web browser then you can easily work with Hybrent software and good customer service. Cons Reporting feature is not as good as I thought and there is no custom reporting feature for user. you have to ask Hybrent customer service for any report you need. Review Source Response from Hybrent August 23, 2018 Thank you for the kind review, Hitesh! We're happy Hybrent has created an easy user experience for you and that our customer service team has supported you. Thank you for the feedback on our reporting feature and have used this to improve our software by adding more user reporting customization in our latest update! SF Stephen F. Director of Finance Hospital & Health Care Used the software for: 1-2 years ### "Hybrent Review" May 17, 2019 5.0 Pros The Hybrent software has a great ecommerce type ordering platform that is easy to use. Cons The app can be more user friendly and more comprehensive Review Source Response from Hybrent July 2, 2019 Thank you for leaving Hybrent a review, Stephen! We always love hearing that, as a user, it's easy to order on the platform. As we are continuously working toward improving the software, we will be reaching out to better understand ways that our app can become more robust like the desktop version! JM James M. Materials Manager Hospital & Health Care Used the software for: 6-12 months ### "Materials Manager" May 8, 2019 5.0 Inventory value, live tracking of orders and overall spending. Pros This software is easy to navigate for daily operations. Most training is not complicated. Our accounting appreciates the 3 way invoice matching. Item Master input is in a simple excel format. Cons I would like to see more options for checking in items. For example, it would be great to have the ability to check in and instantly deduct items. Also, my orders contain items which belong in different inventory locations yet I have to check in entire orders to one location. Review Source LP Leandra P. Business Office Supervisor Hospital & Health Care Used the software for: 2+ years ### "BUSINESS SUPERVISOR OF OPERATIONS " August 25, 2020 5.0 Pros My best feature of the system is the easy importing invoices to QB. the system is very friendly and easy to use. Cons I haven't had any issues with the software and if i did customer support has been great. Review Source Similar Products Featured ## Related categories [Medical Inventory](https://www.capterra.com/medical-inventory-software/)[Procurement](https://www.capterra.com/procurement-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.