--- title: "Callback Tracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Callback Tracker Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more." source_url: "https://www.capterra.com/p/165514/Callback-Tracker/" page_type: "product" language: "en" --- # Callback Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Callback Tracker ## What is Callback Tracker? Callback Tracker is a smart Click to Call communication tool that converts your site visitors into leads. Our customizable widget hovers neatly over your site and provides visitors with a guaranteed Call Back in 24 sec. Online Dashboard provides - Call recordings, Source tracking, Custom Caller ID, Google Analytics, Zapier Integration, Email/SMS Notifications. With Callback Tracker, you are offering your visitors flexible and accessible support, while transforming them into happy customers. ## What is Callback Tracker used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callback Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://callbacktracker.com/&name=Callback Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callback Tracker 4.6 (8) VS. [4.5 (571)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $9 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.6 (571) Value For Money 4.7 (7) Value For Money 4.3 (544) Customer Service 5.0 (6) Customer Service 4.4 (539) ## Callback Tracker alternatives [4.5 (6,250)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [useArtemis](https://www.capterra.com/p/267486/useArtemis/) [4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267486/useArtemis/) Highest Rated [Dripify](https://www.capterra.com/p/215082/Dripify/) [4.7 (477)](https://www.capterra.com/p/215082/Dripify/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215082/Dripify/) [View all alternatives](https://www.capterra.com/p/165514/Callback-Tracker/alternatives/) ## FAQs about Callback Tracker Overview ### What company size and specific industries is Callback Tracker built for? Callback Tracker is designed for businesses of any size that promote their services online, including small businesses, mid-market companies, and larger organizations across service-based industries. It fits companies that depend on online promotion to generate customer inquiries and callback requests. Features and Usability ### What are the key features of Callback Tracker? Callback Tracker includes an auto-dialer, call list management, call monitoring, and call recording for outbound calling workflows. It also offers lead capture, lead distribution, conversion tracking, and conversion rate optimization, plus alerts and notifications, activity dashboard reporting, API access, and customizable branding. Integrations ### Which third-party tools and platforms does Callback Tracker integrate with? Callback Tracker integrates with Zapier, Asana, Evernote Teams, Google Analytics 360, Joomla, and WordPress. It connects call tracking data to workflow, note-taking, analytics, and content management platforms, giving teams options for lead routing, task management, and website tracking. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Callback Tracker offer? Callback Tracker provides documentation to support team training and onboarding. This written material can be used as a self-paced reference for learning product features, reviewing setup steps, and checking how specific functions work during early use. Getting Started and Support ### What customer support options does Callback Tracker offer? Callback Tracker provides email/help desk and chat support. With no reviewer feedback available on support experiences, the catalog only confirms these two contact channels and gives no basis for judging response times, helpfulness, or common support frustrations. ## Features AI summary Based on 6,439 Lead Generation reviews Capterra data shows that buyers of lead generation software rank the following features as their top priorities: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**43%**) Callback Tracker includes **Lead Capture**. However, it does not offer **Search/Filter** or **Lead Management**. Its **Lead Capture** functionality helps businesses collect prospect information efficiently, providing teams with a clear starting point for turning incoming interest into sales opportunities. Lead Capture 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Activity Dashboard 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 1.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Conversion Tracking 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Callback Tracker 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. --- Get Advice We can help you find the software with the features you need. Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 4.7 (7) Free Trial Free Version Basic $9.00 Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Joomla](https://www.capterra.com/p/161648/Joomla/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(6) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CEO Health, Wellness and Fitness ### "Does not always work the way it's intended" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 March 12, 2023 so so Pros Good idea, simple tool, with quite a lot of options Cons Great idea, should it deliver on it reliably, I'd be very happy Switched from [CallPage](https://www.capterra.com/p/153696/CallPage/) price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lukasz D. CEO Health, Wellness and Fitness ### "Great idea, not ideal implementation" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 20, 2023 Pros Life time deal, so paid in full once and using forever. Good concept. Cons Not the best delivery of the idea - it does not always work. Switched from [CallPage](https://www.capterra.com/p/153696/CallPage/) Pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Cofounder Consumer Goods ### "Good User Experience Chat System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2020 Easy to understand, worth the money, good features Pros The fact that their UI using new approach which let user comfortably contact us choose what channel they want to use Cons Minimum option to custom the design of it. Although they already have good UI design, but some still need customize Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bradley F. Director Of Information Technology Transportation/Trucking/Railroad ### "Great app from a top notch team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2018 We are looking forward to the next iteration of this app and the new features we spoke about during a recent meeting with their team - Great job guys! Pros Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive. Cons We have no complaints. We would however would like the ability to export some of the CTA data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dan S. Marketing Director Transportation/Trucking/Railroad ### "Thank You Call Back Tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2018 A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy. Pros Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings. Cons I really don't have anything to say negative. I wish it were a little cheaper but is still a value for the service provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Marketing Manager Marketing and Advertising ### "A clever, useful call back widget" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2018 A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website. Pros \* Love the visual CTA and presence on website \* Love the convenience for customers \* Love how their team listens to customers \* Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality. Cons There is not much I do not like about this product. Some small requests would be multiple cc/bcc notifications for administrative staff | Additional ad keyword template tracking options for ppc campaigns | ability to target individual pages for callback rather than entire site. However, what it does, it does extremely well! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Leon G. Founder ### "Easy to Install and Use. Great custom features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2017 Pros Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort. Cons not much. the little room for improvement is constantly being addressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Freddie D. CEO/President Banking ### "Excellent value packed full of features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2017 Pros The support team was very responsive and was willing to make certain customization's to meet my business needs. Cons I would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165514/Callback-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.