# SmartCOP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartCOP Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more.

Source: https://www.capterra.com/p/165554/SmartCOP

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# 

 SmartCOP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SmartCOP

## What is SmartCOP?

Whether your agency is big or small, we have software solutions for public safety that fit every need. From the mobile officer to the dispatcher to the correctional officer, our software is instrumental in creating a more efficient and safe workplace that helps both the user and the public. Select an agency type below to get started.

## What is SmartCOP used for?

[Law Enforcement](https://www.capterra.com/law-enforcement-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10000

Per User, One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SmartCOP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartcop.com/&name=SmartCOP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartCOP

5.0 (1)

VS.

[5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/)

Starting Price

$10000

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

5.0 (20)

Value For Money

5.0 (1)

Value For Money

4.9 (19)

Customer Service

5.0 (1)

Customer Service

5.0 (19)

## SmartCOP alternatives

[4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting price

$1200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (1)](https://www.capterra.com/p/138633/digiTICKET/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[InTime](https://www.capterra.com/p/103832/InTime-Solutions/)

[4.8 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/103832/InTime-Solutions/)

## FAQs about SmartCOP

Overview

### What company size and specific industries is SmartCOP built for?

SmartCOP is designed for federal and state public safety agencies that need a public safety solution for native integration, data sharing, and a customized interface. It is best suited for government organizations in law enforcement, emergency response, and other public safety sectors rather than small businesses or general commercial teams.

Features and Usability

### What are the key features of SmartCOP?

SmartCOP offers case management, investigation management, and records management for tracking public safety operations. It also includes dispatch management, field reporting, and incident mapping for active response workflows, plus evidence management, crime scene management, court management integration, internal affairs administration, criminal database, and scheduling.

Getting Started and Support

### What training and onboarding options does SmartCOP offer?

SmartCOP provides in person training and webinars to help teams get started. In person training supports guided setup and direct instruction, while webinars offer live online learning and product information that users can review during scheduled sessions.

Getting Started and Support

### What customer support options does SmartCOP offer?

SmartCOP provides 24/7 live rep support for users who need help at any time. No reviewer feedback about support experience is available here, so support quality, response speed, and helpfulness cannot be described from user sentiment.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Case Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Criminal Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Database of criminal records

Court Management Integration

Integration with court management software systems

Crime Scene Management

Protect and secure the crime scene, logging personnel, and process evidence

Dispatch Management

Manage sending personnel and resources to a site as needed

Evidence Management

Administration and control of evidence related to investigations/cases

SmartCOP 12 features

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Integration with court management software systems

Protect and secure the crime scene, logging personnel, and process evidence

Database of criminal records

Manage sending personnel and resources to a site as needed

Administration and control of evidence related to investigations/cases

Formal report compiled by onsite personnel

Track and visualize the location of incidents

Investigate incidents of misconduct attributed to officers

Oversee people and resources to carry out an investigation

Ability to record, store, update, and retrieve information

Plan availability and assign specific time slots for tasks and resources

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$10,000

Per User,One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MA

Mark A.

IT Specialist

Law Enforcement

### "SmartCOP review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2021

Pros

This software is very powerful. It is combined with multiple applications that make up the SmartCOP suite. Each application has it's own function within different departments. Each application functions seamlessly with the other parts after getting used to how it all works together. Customer Support is top notch.

Cons

There are many applications and it does take a long time to learn them all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2021

Thank you for the great review!

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