Who Uses This Software?

click-360Core appeals to small cohorts and is bundled together with awareness briefing and feedback coaching. PAYG appeals to mid-tier and large companies, who want everything done for them.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.70/year/user
    See pricing details
  • Pricing Details
    Enterprise from $7-$55 per report. PAYG about $110 each report.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • TLC Online
  • www.click-360.com/
  • Founded 2000
  • United Kingdom

About click-360

360-degree feedback. Pure and simple. Click the video to find out more about our self-service platform (www.click-360selfdrive.com). Alternatively, let us manage your project from start to finish on a pay-as-you-go basis. If your requirement is larger, then our self-managed enterprise solution would be more cost-effective. Simultaneous rating, saving time while improving accuracy, and digital report with integrated workbook are our stand out features. Call +44 845 313 3357 for more info.


click-360 Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers

click-360 Reviews Recently Reviewed!


We will definitely be using Click 360 again!

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We used Click-360 for the first time this year after a change from our usual provider. We were so impressed with how easy they were to do business with and how the end online digital reports looked. The team were able to deliver to tight deadlines and updated us throughout the whole process.

The portal itself was also very simple to use and I was able to pull out reports with just a simple click. They also provided great value for money and we will be most definitely using them again next year.

Overall: Minimum admin from our side and a good understanding of our business needs.

Vendor Response

by TLC Online on August 09, 2017

That's very kind of you Jaz, you too were great to work with and I'm glad we were able to deliver to your exact requirements. You kept us on our toes as your needs constantly evolved, but we're delighted that the final outcomes were so positive. Look forward to working with you again next year:)
BR, Colin Newbold

Bespoke 360 Programme Sows the Seeds for Change at Kew

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We were impressed with the functionality of the click-360 platform, especially the simultaneous rating option. But it was their experience and passion that made them stand out. My hope was that the 360 programme would make people think about their own behaviour and start to have behavioural conversations. It has certainly achieved that. They can see what they need to do to be better leaders

too.

Cons: The process was quite intense but click-360 made it easy for us.

Overall: We have been looked after brilliantly - they're a calm, safe pair of hands. Furthermore, TLC Online has the confidence of the Exec Board. We look forward to running more 360s with them.

click-360 Feedback was well thought-out and balanced

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The webinar awareness briefings were extremely thorough. There really was a push to make sure everyone knew exactly what was expected of them.

Cons: There was nothing I would change about the way we were looked after.

Overall: I have changed the way I interact with my direct reports. I am now much more available to people. My direct reports would save up a list of issues and off load once a week but now they are able to do it in smaller chunks. I run an open door session for 2 hours every Friday afternoon - anyone in the organisation can drop by - and take up has been really good. 360 has delivered a clear line for improvement. I've been able to improve things not just for me but for my direct reports too.

Capterra loader

This is a performance development product for any organisation, from the simplest hierarchy up.

Dec 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The rating section of the survey is easy to access, easy to use, easy to follow, easy to complete. The sliders give the opportunity for great accuracy by using a percentage scale. The questions can be chosen from pre-designed sets or can be provided by the client. The reports provide a fabulous amount of data, yet it is easy to pick out the important aspects that would assist the participant in developing a plan for performance improvement. The workbook feature is a powerful tool that helps the participant develop their own personal development plan.

Cons: With so many pages in the report, it could be helpful to have a 'progress' bar that shows your position in the navigation of the document.

Vendor Response

by TLC Online on September 07, 2018

Hi Pete, thank you for taking the time to provide this review. We really appreciate your feedback.
We really enjoyed working with you and we look forward to working with you again ¿ BR, Colin

Click-360 review

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and set out in a way that allows you to make the most of the experience.

Cons: There is a lot of information to take in however the way it is set out certainly makes it easy to understand.

Overall: The click-360 experience has been great and has provided me with an opportunity to learn more about myself and how I come across to others. The help and assistance provided by the click-360 team is exceptional and they take good care to make sure you get the most out of the experience.

Vendor Response

by TLC Online on September 07, 2018

Hi Mark, thank you so much for the positive review! We¿ll be sure to take on board all your feedback.
It was a pleasure to work with you and we wish you all the best. BR, Colin

Excellent system. It is very easy to access the information. Excellent customer service & support

Aug 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to access the information, which in my role, is the most important thing. I have also experienced excellent customer service support when needed. There are no negatives that I can think of. We have been well supported with any issues that have arisen.

Overall: Easy to access the information. Excellent customer service and support.

Vendor Response

by TLC Online on August 24, 2017

Hi Alison, thank you so much for the positive review, we really appreciate it. It has been an absolute pleasure working with yourself and T&P - you have always been incredibly responsive to any queries - and we look forward to the next two Waves.
BR,
Colin