ExecVision

ExecVision

4 / 5 150 reviews

Who Uses This Software?

ExecVision serves sales teams from all types of companies. We help both enterprise companies and small businesses with lean sales teams maximize revenue.


Average Ratings

150 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ExecVision
  • www.execvision.io/
  • Founded 2007
  • United States

About ExecVision

Designed by seasoned sales and customer success professionals, ExecVision is the only conversation intelligence software that was built to empower organizations to coach people efficiently at scale, improving performance and driving revenue. ExecVision analyzes conversations, providing the ability to identify what was said, the context of the what was said, positive or negative reaction, and the phase of the conversation where it occurred.


ExecVision Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Assessments
  • Audio / Video Conferencing
  • Built-In Course Authoring
  • Call Recording
  • Gamification
  • Goal Setting / Tracking
  • Learning Plans
  • Onboarding
  • Performance Metrics
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

ExecVision Reviews Recently Reviewed!


Capterra-loader

We use execvision as a way to review calls for training purposes

May 09, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The system integrates well with our screen sharing tool (Clearslide) and, assuming you remember to click record in the beginning, you don't have to do anything else to get the call in the system.

Cons: I'm not sure how advanced transcript services are on any software (I know they are rapidly improving), but it would be great to have a better sense as to where we are in the call so I can quickly review the important parts. If you actually use all of the functions properly, you can do a decent job of marking the call up with important sections and key points/comments along the call, but it is just super time consuming. If there was a basic transcript you could use as a guide to bounce around the call, it would save a ton of time.

Overall: It does it's job well - it allows you to share calls with another person for (typically) training purposes.

I love it!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easily I can view phone calls. My own and other people from my company. My productivity improved drastically after I can hear myself and learn from what I hear. Their service is fantastic. They are proactive in reaching out to us and making it clear that it's for our benefit. I can even listen to it with my handy dandy smart phone!

Cons: I love everything about it. Simplicity is key here. The only thing that makes me go is the price. I also don't use it that much as I expected too. But I need to discipline myself to do this.

Overall: Self-IMPROVEMENT.

I use ExecVision every weekday and I find it's a very helpful tool to use at my company.

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The way you can score reports, share them with the team and get instant feedback is very helpful. It's a pretty user-friendly tool as well.

Cons: The extreme lag time with longer recordings being uploaded to my account is very frustrating. It interrupts my workflows for ongoing development when they take longer than desired.

This tool is crap

Apr 26, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.

Cons: They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.

Vendor Response

by ExecVision on May 03, 2018

We are sorry to hear that you had a poor experience with how the platform was used at your organization. To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience. As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes. We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.

Capterra-loader

I used Execvision to record calls I have with Sales customers

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For the most part Execvision is easy to use as it tied into another sales tool we had which made it easy to record calls.

Cons: Although it was easy to use, many times my calls would not record properly or would be lost somewhere which made it difficult to track actual results from my calls. calls that I had that were very good would often not be found and therefore could not share with my managers.

Overall: I was able to review some calls I had and analyze where the went wrong/right.

Great way to personally take control of your development

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to comment and highlight areas in the call where you can identify where you want feedback. I also like the ability to share specific calls with specific people for feedback.

Cons: email notifications you receive for call review does not take you to the specific call. Takes you to a list of calls.

Vendor Response

by ExecVision on April 05, 2018

Hey Rein- Thanks for the feedback! ExecVision is a fantastic way to find areas of your calls where you want feedback! We also love hearing that you're sharing calls with your team members. Our Tech Team is working on a fix for the buggy Email notification links. In the meantime, you could make a saved search for your calls that have annotations. This would auto-populate any of your calls where people left feedback! Don't hesitate to reach out to support@execvision.io if you have any questions about email notifications or saved searches. We're always happy to help! - The ExecVision Team

ExecVision is very user friendly, with superb features!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that you can edit, and mark up particular calls with comments, and even create shortened snippets of calls to better view details.

Cons: The only drawback is that it usually takes, 2-3 hours for the call to actually upload in able to then review it.

Overall: Critiquing my call performance.

Vendor Response

by ExecVision on March 29, 2018

Hi Jared- Thanks for the review! We're always happy to hear that our users are finding value in ExecVision! While we can't surface your calls immediately after they finish, we are always trying to speed this process up. We typically say between 45 minutes to 1 hour. If you're ever noticing it taking 2-3 hours let our Support Team know so they can investigate! Let us know if you have any other questions or comments by reaching us at support@execvision.io. We're always here to help!

For the most part exec vision is an effective tool.

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The best part of Execvision is how many different filters there are your breaking down calls. You can search for specific calls by using a number of the filters they provide.

Cons: What I like least about the program is that it doesn't tell you which calls registered and which did not. Sometimes the calls take a long time to register.

Vendor Response

by ExecVision on March 29, 2018

Hi Jordan- Thanks for the review! We love to hear when our users are finding value in ExecVision! We're sorry to hear that you're missing calls. Feel free to file a ticket with our Support Team so they can investigate! Our team is always working on our processing times to get your calls in ExecVision sooner- be on the look out for those updates soon! Feel free to reach out with any other questions or comments to support@execvision.io. We're always happy to help!

It has been great. Really has helped myself and the team improve our calls

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to see the percentages of overall talk time as far as who is speaking. Easy to share calls with other members of the organization

Cons: Some of the features are not that apparent. Hard to tell what certain buttons or functions are without clicking on them.

Vendor Response

by ExecVision on March 29, 2018

Hi Kenneth- Thanks for the review! ExecVision is great for talk time percentages! We're glad that you're finding value in Conversation Intelligence! We're working on releasing a Tool Tip pop up that will help our users with the different features. Be on the look out for this and other cool tools soon! You can also check out our Help Center for articles on different tool functionalities and best practices: knowledge.execvision.io Also, feel free to reach out with any other comments or questions you may have to support@execvision.io. We're always here to help!

Amazing tool to help better your success.

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Since I have been using exec vision it has helped me get better at my job. I did not realize going back and listening to your calls helps a lot. Using exec vision is a valuable tool for your success.

Cons: When I go on exec vision I always have to open it through Google chrome. When someone shares a call with me it makes it confusing cause it does not work.

Vendor Response

by ExecVision on April 05, 2018

Hi Shelby- Thanks for the review! The ability to go back and listen to your calls is HUGE in the QCR role! We're glad that you think so too! ExecVision does work on other Internet Browsers, however, we say to use Google Chrome because that's where it works best! Feel free to check it out on whatever is easiest for you to use. We're always trying improve our Call Sharing feature. Reach out to support@execvision to tell us more about your experience and what didn't work for you! We're always here to help! - The ExecVision Team

Great coaching software with a few glitches

Mar 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ExecVision is easy to use and provides great collaboration features to help managers and reps discuss the good and bad of every call. The library feature is great so that you can build up a repository of good calls from your team that new reps can listen to during onboarding (and moving forward).

Cons: It seems that the integration with Outreach still needs some work. This seemed to break 1-2 times per month, so our calls wouldn't sync to ExecVision for a few days. I would have also liked to see a checkmark option in Outreach (sales software we use to make our calls) that would allow us to mark calls for review during the call. As a result, we'd have to then go back into ExecVision to find the call.

Overall: Great product to help review calls from our sales development team.

Vendor Response

by ExecVision on March 29, 2018

Thanks for your review! We're glad that you're finding value in ExecVision! Our Tech Team is in the process of optimizing the Outreach Integration to address these exact issues! We've also spoken to the Outreach team about building a "Request Feedback" box in the dialer and they do not support a feature like this at this time. A work-around would be to flag the calls in ExecVision by clicking the "No Feedback" button on your call card! This will indicate to your manager that you would like them to coach your call. Feel free to reach out to our Support Team if you have any other questions or comments. Reach us at support@execvision.io- We're always here to help!

nothing but great things to help reps follow process and get the most out of customer conversations

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: How it allows you to coach the employee on ways they provide information to customers. Once you coach you can review and grade the employee on the call.

Cons: I would like to have reports generated in excel files. This would be easier then the current way you have to review/account for who you coach.

Vendor Response

by ExecVision on April 05, 2018

Hi Sam- Thanks for the review! We love hearing that our Coaches are finding value in ExecVision! Have you thought about creating a Hall of Fame Library for all of your teams best calls? Our Team is working on a Coaches Corner feature that will help you track your team's activities and the calls that you've coached! In the meantime, you could create a saved search on all calls where you've left feedback! Reach out to support@execvision.io if you have any questions on how to make a saved search for the activity you're looking for. We'd be happy to help! - The ExecVision Team

Very east to use

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing I like the most is how easy it is to find your call once its uploaded. Its a nice user friendliness software.

Cons: I don't like how I have to wait a couple hours for my calls to get in the system. Other than that its a good software.

Vendor Response

by ExecVision on April 05, 2018

Hi Justin- Thanks for the review! We're glad that you find ExecVision easy to use! That's always good to hear. Our Team is always working on speeding up the time it takes for us to surface your calls in ExecVision. Sometimes, it does take a bit longer for some calls though. If you're ever finding that it takes over 2 hours to have your call surface in ExecVision, feel free to reach out to our support team at support@execvision.io so they can take a look at it! We're always happy to help! - The ExecVision Team

I am very impressed with the ability to hear my calls.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is super easy to get to all my calls and it gives me ability to change and grow from hearing my calls.

Cons: The worst thing that I can say it that it takes to long for the calls to show up before you can hear them.

Vendor Response

by ExecVision on April 05, 2018

Hi Kelly- Thanks a ton for the review! ExecVision is great for going back to listen and learn from your calls! Have you thought about making a Hall of Fame library of all your best calls? We're always working on speeding up the time it takes to surface your calls in ExecVision! If you're ever finding that it takes more than 2 hours to find your call, reach out to support@execvision.io so we can take a look too! We're more than happy to help! - The ExecVision Team

I have loved My time using The forward!!

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use! This hasn't been such a great lifesaver in the workplace. Thank you guys for such an awesome job!

Overall: There is not much that I like the least with exec vision. It has been such a great tool in the workplace.

Vendor Response

by ExecVision on April 05, 2018

Hey Lucus- Thanks for the review! We're so happy to hear that you love ExecVision too! Don't hesitate to reach out to support@execvision.io if you ever need anything. We're always here to help! - The ExecVision Team

I couldn't do my job without ExecVision - I use it every day to coach and improve my reps

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to coach my new reps, and use examples from my tenured reps to do so. You can replicate messaging, hear why something is working, not working, and use it again and again to train, coach, etc. Being able to listen to calls at 1.5 times the speed is also an amazing time saver.

Cons: We had to change the way we dispositioned our calls - which was a hassle at first. Now everyone's used to it.

As a leader of the sales crew in my company, this program made it very easy for me to review calls.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the word search, highlighting phrases in a message, sharring it, flagging as positive or negative call.

Cons: Unfortunately, I haven't been using it as much as I should. I appreciate that it's there. This is probably because we only have 3 sales reps including myself. Once we have more, I would use it more (especially for new reps)

Overall: Each sales person improved after hearing themselves and others reps.

Vendor Response

by ExecVision on April 05, 2018

Hi Val- Thanks for the Review! We're so excited to hear that you're enjoying ExecVision! Have you checked out our Coaching Playbook yet? Check it out and let us know what you think. Find the link here: http://lp.execvision.io/rs/191-NGB-078/images/ExecVision-Coaching-Playbook.pdf Don't hesitate to reach out to support@execvision.io if you have any questions. We're always happy to help! - ExecVision Team

Overall seems like a quality solution and meets the needs we have as sales professionals

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease of use. You can quickly for your calls (and others) and select the call of choice. The layout is welcoming and helpful

Cons: Sometimes immediately following a call or message I like to return to listen and analyze my performance (when it is fresh in my mind) but the system is a slow loading and I often have to wait.

Overall: Improvement of my sales skills

Vendor Response

by ExecVision on April 10, 2018

Hi Chris- Thanks for the review! We love hearing how our customers use ExecVision! Giving you access to your calls is our top priority. We are always working on speeding up the process of surfacing your call in ExecVision though. Unfortunately, since we have to wait to receive the calls we can't update your instance immediately. If you're ever seeing that it takes an exceptionally long time for ExecVision to surface your calls feel free to let us know at support@execvision.io. We'd be more than happy to help out! - The ExecVision Team

Capterra-loader

minimal use so far, but seems a very capable tool

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the tool so far seems like it has very good ease of use and the integration with SalesLoft works well

Cons: the tool records voicemails from SalesLoft that should not be recorded...we need to be able to distinguish is not a real conversation

Vendor Response

by ExecVision on April 10, 2018

Hi Rick- thanks for the review! We're glad to hear that you're finding value i ExecVision! We know that VoiceMail calls can sometimes be a pain to sort through. We suggest creating a Saved Search to filter them out. Try using the duration filter set to calls above 3 minutes! Feel free to reach out to support@execvision.io if you have any questions about saving searches or our other Advanced Search filters! - The ExecVision Team

Very useful

Mar 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to review calls and leave detailed comments. I like that specific calls can be flagged for review.

Cons: How confusing it is to filter calls, it just seems more difficult than it should be. Some of the categories do not make sense

Overall: The ability to review calls

Vendor Response

by ExecVision on April 10, 2018

Hi Brett- Thanks for the review! We're so happy to hear that you find ExecVision useful! We know how critical it is to review your calls after the fact. We do have a TON of ways to search and filter through your calls. Let us know if you would like to set up a call with our Team to go over some of them as well as a few other Best Practices! Feel free to give us a shout at support@execvision.io if you'd like to set something up! - The ExecVision Team

Excellent learning tool but difficult to implement because of salesloft issues.

Mar 16, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Ability to filter by call outcome to figure out needle movers. It is great to listen to my own calls and to learn from others.

Cons: Glitchy highlighting feature, not having the reviewable calls in salesforce, and consistent difficulty in finding calls with feedback provided. Ultimately, the fact that it's another potential login to forget or to use on occasion discourages widespread adoption. Additionally, since it is synced with salesloft, it keeps us from being able to review general calls with gatekeepers. If we don't know who we are calling then the call can't be logged in salesloft so it can't be pushed to execvision. We then can't learn best practices for gleaning info from gatekeepers. This is a large part of our prospecting, so it limits usage.

I have enjoyed listening to my own calls and the calls of others for improvement.

Mar 16, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That I can access it from anywhere. I also love that ExecVision is there whenever I have a question or need help.

Overall: Teaching and training benefits!

Vendor Response

by ExecVision on April 10, 2018

Hi Juliann- Thanks so much for the review! We're so happy that you're finding value in ExecVision! Feel free to reach out to us at support@execvision.io if you ever have any questions or need assistance. We're always here to help! - The ExecVision Team

Great demo, has been really helpful for individual reflection as well as to get feedback from supers

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is intuitive and easy to use, is also really helpful to ask for feedback from supervisor remote from the front end.

Cons: It would be helpful if libraries were more organizable to group worst/best calls for reflection and a native app to listen on the go would be wonderful as well.

Vendor Response

by ExecVision on April 10, 2018

Hey Visionary- Thanks for the review! We're so glad to hear that you're finding value in ExecVision! Sharing calls with your Supervisors is awesome and a great way to get valuable feedback. We can definitely work with your team to build out and organize your Libraries! Reach out to us at support@execvision.io and we can set something up! Good news though- we actually do have an ExecVision app! You can download this on the Apple or Android app stores. Let us know if you have any other questions- we're always happy to help! - The ExecVision Support

It gets the job done!

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows you to input notes at the intervals that you want.. What I like is that it records and uploads calls fairly quickly.

Cons: It doesnt identify what part of the call is what. Ie. hook, pricing, etc. All calls do not sync up with the system.

Vendor Response

by ExecVision on April 10, 2018

Hey Visionary! Thanks a ton for the review! We're glad that you like ExecVision as much as we do! Our Team is actually working on new call identifiers right now! This feature will allow you to section your calls into different parts. Feel free to reach out to support@execvision.io if you want help re-syncing your calls. We'd be more than happy to help! - The ExecVision Team

This has been a great tool that enables me to improve and become more successful at my job.

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most is the ability to listen to my calls when I'm commuting, which makes that time valuable.

Cons: I wish I could access the recordings directly after the call is made. I have to wait, usually a day, to access the recordings. Sometimes I get a lot of information quickly and it would help to make sure everything is captured in the notes.

Vendor Response

by ExecVision on April 10, 2018

Hi Barbara, Thanks a ton for the review! We're glad that ExecVision is helping you improve at your job- you're a rockstar! We are always working on improving the amount of time it takes for us to surface calls in ExecVision. Sometimes it takes a little longer depending on the length of the call or the amount of time it takes for your Dialer to push us the recording. If you're ever noticing it take an extraordinarily long time, let us know at support@execvision.io so we can take a look! We're always happy to help! - The ExecVision Team

Great training tool.

Mar 16, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I have the ability to go back and listen to my calls the next day. It has helped me out plenty of times to gain great training.

Cons: I don't like that it can take up to a day for the calls to load. Also, sometimes it's a little difficult to filter through all the calls because there are so many.

Overall: It is a great training tool. I have been able to listen to calls of other employees that live in another state.

Vendor Response

by ExecVision on April 10, 2018

Hi Stephanie! We're so happy to hear that you like using ExecVision. It's a great tool to not only review your own calls but also your colleagues'. We love collaboration! BAO has a TON of calls.. we suggest creating a saved search with the duration and campaign filters to narrow down what you're looking for. Also feel free to reach out to support@execvision.io for a few other saved search ideas! As always, let us know if there's anything else we can help you with! - The ExecVision Team

It's nice to listen to my calls and be able to get better.

Mar 16, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I can listen to my calls and taylor my pitch. I like how I can listen and see the difference between my good set days and my bad set days.

Cons: It is not easy to use. If I don't use Google I can't see the annotations from management. It is also really tough to sort accurately. It is difficult to find particular meetings. Also, since I have to copy the hyperlink to Google instead of just clicking on the link with internet explorer, I don't end up seeing the calls that my boss reviewed and I have to manually search for it. The ease of use has to dramatically get better.

Overall: ability to listen to my sales calls to get better.

Good

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that i can highlight parts of a call and send them to people for feedback, as well as the filters.

Cons: Not all the calls register, and there is no way of knowing which calls will register and which wont.

Overall: Call coaching

Very valuable to listen back on call recordings and request feedback from your team.

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Dive deeper into your call recordings, see how talk time can affect call outcome, tag call recordings and even request feedback on calls from your management team or colleagues. Great tool for sharing success calls and sharing best practices. Great training tool and knowledge library for new sales reps as well.

Cons: It takes some time to get familiar with all the capabilities that ExecVision offers. We had a little difficulty getting it off and running with GoTo Meeting, but their support team is great.

Overall: Building a knowledge base, getting feedback on call recordings, studying and using the recordings to become a better sales person.

Vendor Response

by ExecVision on April 10, 2018

Hey Visionary- thanks a TON for the review! We love hearing when our teams are finding value in ExecVision. Conversation Intelligence is amazing for finding insights in your calls while creating best practices Libraries. ExecVision does have a lot of features and tools! Feel free to reach out to us at support@execvision.io if you ever want a quick review or Best Practice overview. We'd be more than happy to help! - The ExecVision Team

Capterra-loader

Really great transcribing and feedback tool for sales calls

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to go to specific questions and words transcribed during a sales call makes it really easy to find ways to coach and give feedback on any sales call.

Cons: We got hit with a bug where our Salesloft and Salesforce information wasn't moving over to ExecVision making it hard to actually track our calls for a couple of week. It seems to have been fixed.

It is a good product but I don't use it much

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that I can record calls and my VP of sales can see them as well as tag certain sections that are bad / good

Overall: It's great but I don't use it

I use ExecVision to replay my calls and get better with each review.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is really good. I like how you can leave comments on calls as well as highlights. You can leave notes for people reviewing the calls like, objection, intro, push for time, so they can easily find those spots in the call to review.

Cons: I am not sure what I have to say about the software that is bad. Maybe the audio playback? It is tough to hear without headphones, it makes sharing the calls with team members almost impossible without some sort of speakers. But even that is a stretch as being a negative. It is a great software that does a great job.

Capterra-loader

for what we need this for it works great

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is very easy to use, navigate and understand. it helps that we can go back and listen to things we have said to customers if something ever was questioned

Cons: after selecting the call, it takes a while to update in the system. it would be better if it was faster

For the most part easy to use and good features

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: the ability to request feedback on calls and some of the features that help you identify each segment of the call with highlighter and other methods

Cons: recordings are not uploaded immediately and the feature that recognizes the voices sometimes is not accurate

Capterra-loader

It has been a very helpful app for reviewing my demonstrations and making comments/highlights.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the intuitive user interface. It takes virtually zero training to learn how to use, because it is not over-cluttered, and has all of the basic functionality that you would desire as an account executive.

Cons: What I like least is the search functionality. I feel like the "contains" search is not robust enough, and I have to get very creative to find particular saved meetings. An improvement in this area would get rid of all aspects that bother me about the software.

Overall: It has helped me get better at selling and has also helped me go back and learn about client's main focuses by listening to their voiced concerns/problems that need to be solved.

nice to reflex on calls

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is nice to have the ability to reflect on calls at the end of every week. Learning better talk tracks and objections that I struggle with.

Cons: I find is very difficult to post comments at the end of each week. Have a color system in place to would be helpful.

indifferent.

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how intuitive this software is and that it allows me to prospect in an easier fashion. I think this will be helpful.

Cons: it is very frustrating when salesloft doesn't work. I hope you fix it asap so that i can be successful.

It was the best.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitiveness- this software is incredible intuitive. Easy of use is amazing. I can't speak highly enough of it.

It works!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Records calls and management gives feedback on how I can improve. I like the ease of use. It helps if you are going to take time to review your calls.

Capterra-loader

I use ExecVision for coaching my SDR team and love it.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It gives me insight into exactly how my SDRs sound on the phones as well as what they are saying without having to spend the majority of my time sitting in a cube with them while they make calls which frees me up to focus on other areas of the business that need attention. I also like that it gives my SDRs a chance to self-coach these calls before they send them to me. The insight that they are able to give to themselves can be far more effective than someone else telling them what they did right or wrong. Overall, excellent tool!

Overall: Deep insight into what my team is doing right and what they need to improve upon. Ability to find out exactly what stage of a cadence might be hanging up the processes. Time efficient but personalized coaching.

Team Lead reviewing SDR calls. It has been super easy for me to us and beneficial to the SDR growth.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Comments and highlighting combos. The ability to label certain calls and share them with others.

Capterra-loader

Easy to review and coach

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Skip through certain parts of a call. I enjoy finding contacts and better listening to the office needs.

Cons: Sometime it does not capture all my calls. I will search and it doesn't pick up every call I make. Let's fix it

Customer service is bad, but I like the tool.

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That all of us peers can review each other and learn. It's nice to be able to get feedback, but it's even better to be a sponge.

Cons: I don't like the training courses. I feel like there's a lot of potential, but it's just not there yet. I like the product.

Overall: Just listening to others is good.

Good at what it does

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Helpful for getting feedback from others and listening to your own calls. Transcribing feature is cool.

Cons: Would like to see more AI and automatic feedback features. Featureset is still somewhat limited though.

most robust teaching tool I've seen. effective way to objectively breakdown a call & improve results

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: you can break down the call for each part of your specific call framework. e.g. where was the value pitch? did the ADM, BDR, AE acknowledge the prospects concerns before moving on?

Cons: the user interface isn't as intuitive as it could be. I wish there were more tabs on the left hand side to access. It may take more time using to feel more comfortable/a sense of familiarity with locating things.

Overall: Real time feedback on calls. Managers can break down calls instantly for their reps that give insight to the way processes are followed and areas of opportunity for the reps.

It's helped our reps become for confident on the phone

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy for reps to critique themselves and also for managers to coach up each call. It has helped my reps become much more confident on their calls.

Cons: Some of the calls just show up in Execvision as "Call" and doesn't include all the information. I know this is due to an update in SalesLoft, it's the only Con I have.

Exec vision has been a useful tool for our team to listen to their calls critically.

Mar 13, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is extremely easy to listen to your call and submit it to appropriate parties on your team. I love that it goes straight to emails.

Cons: I have had several issues with ExecVision syncing with my Outreach software, so the majority of my calls are logged on my dashboard.

Decent product that could be better

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease of use. Very easy to log a call and have it sent to manager to review during our 1 on 1's. Also very user friendly to navigate calls. Good call quality. User friendly interface.

Cons: Not recording both sides of calls is the biggest con. I know this isn't legal in some states but in the states that it is it needs to be able to get both sides of convo. Also it sometimes doesn't match the correct contact w/ the correct call, making searching for an old call somewhat frustrating .

It's been great and very easy to use. I listen to a lot of calls from other reps and myself!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease and accessibility. Very simple to sort through calls and pick which rep I'd like to listen to at one given time. The other thing that's nice is the quality of the call and ability to make notes for each section. Being able to fast-forward or jump to certain highlighted points is very helpful as well

Cons: Biggest struggle that I have is the time it takes to upload calls. Not sure if there is trouble syncing with our sales Outreach software but sometimes I'd like to hear a call right after and it takes sometimes an hour for it to register or not until next day to upload into my account

Overall: Very critical in getting promoted or being able to learn from more experienced sales reps. It's absolutely necessary for us to use this to pick up new skills, tips, and how to enhance my position at the company.

easy to use interface and mobile available...

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the way you can edit calls and highlight and share particular sections with ease. The interface is responsive.

Cons: Sometimes when you filter your call results, the software does not load all the calls that meet the criteria. This happens maybe 1/5 filter searches.

Capterra-loader

easy,

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to record, coach, and create a library of files to learn from. It certainly makes training and quality control easier.

Cons: I remember at first there were some integration issues, but overall, it's very easy to use. I'm not part of that team, though so I can't add too much more on that.

Overall: I feel like it's super helpful to learn from other account executives as well as from our managers. I know it's also really easy to coach others without having to plan specific times to listen. You can actually select a longer calls to bypass all of the voicemail calls. You can also search by specific topics and create resource libraries.

use this service for training

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to speed up the call to quickly move through the scoring. I also like how you can comment on a particular section

Cons: The highlighting and commenting tools are a little tough. Makes it hard to easily comment in the exact section that you want to highlight/comment

Amazing idea and core functionality. Rough around the edges.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to easily integrate with SF, and the core functionality - voice transcribing phone calls with the ability for coaches (or anyone, really) to leave specific comments at specific intervals and then pass back to the reps. Hall of Fame/Shame calls can be distributed among the team. And actually my favorite part is the repository of horrible calls our team keeps for laughs...folks who don't want to take sales calls says some pretty entertaining things...

Cons: A lot of pieces of the integration feel a bit sloppy. Well, mostly the GoTo Meeting integration, but the Salesforce integration is essentially just a large query and there is no place for me as the admin to directly control the criteria of the query. It generally pulls data just fine, but as someone pretty familiar with queries, I would like some personal control without reaching out to support. The GTM integration, without going into specifics of how it works, has given us tremendous trouble for multiple reasons across multiple Users. They don't have a full custom interface for that, which may be coming, for now though, this part is half-baked.

Overall: Despite some of my admin-based complaints about integrations, etc, this tool has been a huge help to our team. We've just brought on some senior sales leadership to our mostly young startup, and this has really helped let our sales leadership interface directly into what are reps are saying, when they say it, and how their delivery is. It has bridged a historical gap for us between management's theories and our team's actual practices.

Great

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great insight to calls
Clean UI
Very easy to use
Very helpful in our 1:1 meetings with sales rep

Cons: Need two-sided calls

Easy to use!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Great to hear calls in real time. If I get off of a call and think it could have gone better, I can go back and listen and improve upon that.

Cons: Can be intimidating but it forces you to get better. When I first heard that we would be listening to calls I was nervous, but it forces you out of that comfort zone.

It has been great to have a tool that I can listen to my own calls and critique them.

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that my manager is able to provide feedback directly in the call. I have also really liked being able to listen to my own calls.

Cons: Sometimes it's difficult to find calls and you aren't able to easily upload them. You have to do some digging.

Capterra-loader

Execvision gives me the tools I need to be successful

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm able to discuss with my peers about my calls and get feedback. It has helped me grow as a salesman because I'm able to listen to my tone, amongst other things.

Cons: The only thing I would change is make the operating system a little easier to navigate and find calls. Maybe add an algorithm to give end users that ability to find calls faster

Overall: the benefits is the ability to listen and review calls with your peers as previously said. I use execvision at least once a week to review how I'm sounding when talking to prospects.

Simple, collaborative, and helps me improve at my job.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great way to collaborate and share constructive feedback on calls with my team. I use this tool to review my own calls and provide feedback to my team's calls.

Cons: My calls don't instantaneously appear in execvision directly after I make a call. It typically has a slight lag.

like using it for feedback with my manager to improve my talk tracks and presentations

Mar 13, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: highlights/notes/ talk ratio/ word search. I use it every week to analyze my calls and get feedback for what to improve

Cons: you cant leave a note without pausing call, and it doesnt add all calls quickly enough, i look for calls that arent recoreded

Overall: listening to myself and getting feedback for sales

Execvision allows us to review our own language quirks to help improve each call.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to search for specific words is a great way to set the stage for a 1 on 1 with our reps.

Cons: As with all software products, they are as valuable as the amount of time someone can spend diving deep in to them.

Great product, easy to use. LOVE the new fast forward option.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The new fast forward option. Listening to highlights. How easy it is to search for calls. Easily share and leave comments for feedback!

Cons: The app would be awesome ... if it worked! Can't save calls on the app or even see "shared" calls. It also takes forever to load calls on my phone!

Overall: Managers and coworkers feedback on best and worst calls.
Was able to learn a lot and get tons of little gems from across the floor.

Still having some issues navigating the application

Mar 13, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like most about the software is that you are able to make notations on calls and, have the option to send a call for feedback.

Cons: What I like least about the software is that it is hard to filter what I need. When I try to pull up a specific need, I am unable to locate it.

Execvision has been very helpful and easy to use, but there's been a few glitches in setup.

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that when it works, it automatically uploads our calls directly from Outreach into Execvision and is easy to use.

Cons: I've personally had glitches with Execvision not uploading my calls, and then when it does upload them, they've been under my name, but have been other people's calls. I've had to manually upload them.

We have been using this for over half a year now. It has been great for development.

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to share calls with the team, it captures your screen as well which makes it way to know what you were referencing.

Cons: Doesn't do the best job of documenting who is speaking, would be nice to have the button functions appear when you hover over them.

Execvision has made call review much more effective and efficient.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to put a focus on areas I would like reviewed and add specific feedback. It also cuts down my managers time spent reviewing calls.

Cons: Selecting a certain portion of the call can be tedious. I would like to be able to more easily select a portion of my call.

Great service, however it takes a long time for calls to be posted.

Mar 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is great to be able to relisten to my calls and be able to skip ahead to certain points if I want to

Cons: It can take up to a few hours or even a full day for me to hear a call that I just recorded. It needs to be much faster, as I have heard there are other softwares that are significantly faster in regards to turn around time on this.

Overall: It helps me perfect my pitch and hear certain things I might have missed when taking notes on a call which is extremely useful.

Easy to use

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: That I can review calls and listen for patterns (good or bad), as well as getting insights into what my team members are saying to prospective clients.

Cons: The speech to text isn't always the best, it doesn't always pick up words that were spoken or the correct words ( i understand this technology isn't 100% in any medium).

Great, but finding calls from my manager that are annotated seems too cumbersome.

Mar 13, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great for coaching and feedback, great for marking up calls. We use salesloft but call recording themselves do not give us a platform to coach or critique calls.

Cons: Hard to find calls that are annotated, when calls are shared with me in a link and I click it - it's always extremely hard to find that one call that was shared with me.

Overall: its gerat

Great tool that allows SDRs and AE's to learn in real time

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is super easy to setup the recordings. The tools on the backend are great to allow a team or manager to provide feedback on an entire call or just parts. It is a great way to learn from mistakes, identify what has been done well and also serves as a way to go back and re-listen to complex deals

Cons: The connector to Salesforce needs some work. Calls can be delayed when syncing or never show up. It can also be clunky and look spammy to any external prospects

Overall: I was able to better learn what I do very well and where I can improve

Insightful and productive

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very helpful to review with my director- helps me grow as an individual sales dev rep and become more coachable. Helps in the development of my sales career

Cons: Not a distinct need for the product, but it is helpful. I can see the value, but sometimes it distracts me from making my day to day calls and I can get lost in reviewing

One of the best tools I use every day

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can search by phone number, if I ever forget what I talked about I can refer back to execvision. The options to filter and so helpful!

Cons: There are a few features that I wish were there, but they are on the roadmap and I am excited for the launch!

Very helpful team, came onsite to show us how to use the product!

Mar 13, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like using ExecVision for call coaching, it is helpful to see where I could have made improvements and adding comments.

Cons: I think there are some kinks that still need to be worked out when listening to a call. ExecVision isn't the most helpful with their filters when searching for calls either.

I don't use it too often but it's nice to review calls with my manager

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It allows me to listen into to calls I've made and figure out ways to improve. I am able to sit down with my manager on 1:1's to go through them.

Cons: I can't hear the prospect on the other line. This makes it a little harder to critique calls because you don't know what the prospect is saying

Overall: Still working through it, too early to tell

Great idea, bad execution.

Mar 10, 2018
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Records calls, can share amongst the entire sales floor including managers, allows for commenting and rating so that constructive feedback can be shared, let's you stop-and-go as needed.

Cons: Not very user friendly, at all. The app is bad. Difficult to navigate, even when using keywords when wanting to find a specific call. Sharing capacity isn't very intuitive. Doesn't always sync all the calls, which is horrible when there is an extremely important call that one hoped would be recorded, and wasn't.

Overall: Sharing call recordings, and working with managers to get feedback on how to improve. Also, being able to listen to calls from top performers.

Sometimes there are some quality issues but overall it works pretty well.

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It shows you when someone is speaking so you can skip through static. I also like how many different filter options you have available.

Cons: The delay in when the recording is posted seems to vary. Sometimes it may take 45 minutes and other times it seems to take hours. It would be nice to have it as quick as possible and also consistent.

Vendor Response

by ExecVision on February 09, 2018

Thanks for your review! We're glad that you're finding value in ExecVision! Have you made a Saved Search with the different filter options available? Check out this article on some Saved Searches that you can make: https://knowledge.execvision.io/hc/en-us/articles/226128748-Saved-Search We completely understand the annoyance of having to wait for your calls to surface in ExecVision. Our Team is always working on streamlining this process for users! ExecVision ingests call recordings from other technologies, processes a call the first time, then processes it a second time for transcription. Sometimes, especially for longer calls, this can take a few extra minutes. If you ever feel like you're waiting an extremely long time for a call to surface, feel free to reach out to us and we can take a look at what's going on! As always, don't hesitate to reach out to us at support@exevision.io if you have any other questions. We're always here to help! - EV Support Team

Idea is there, but execution is not.

Feb 06, 2018
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love its functionality to listen to calls, score them, share them, store them, etc that all is great. I love the idea of percentages of who is talking in the conversation. It truly is great to listen to calls, have them in a software and be able to pause/score them. It is a great idea!!

Cons: The information is inaccurate and disorganized. I can never find the calls that I want - not labeled correctly or easy to find. I really hate how I go to find a call and it is labeled wrong and I am unable to search it. Nothing is easily accessible or organized for the user to use easily. It takes FOREVER to find your call. I should be able to search it, be labeled correctly and see it there.

Overall: I am able to listen to my calls, review them for personal and professional growth. I love being able to listen to my calls for training purposes and be able to hear what I can do better. I love being able to listen to get better. I am also able to utilize it as a tool to confirm information.

Exec vision has helped me improve on my process greatly

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I enjoy being able to review each of my calls for improvement and key takeaways. This is an excellent tool for sales teams to constantly refine their process.

Cons: I think that we need to include two-way call recording for full effect. Also, the tracking in salesforce should be more seamless.

Vendor Response

by ExecVision on February 09, 2018

Thanks for your review! We're glad that you're finding value in ExecVision! One-way call recording is weird to hear at first, however many of our customers set up their ExecVision accounts to comply with call recording laws! Check out this blog for a little more information about these laws: https://www.execvision.io/2016/07/12/demystifying-call-recording-laws/ We're also always happy to listen to ways to make our customers' experiences more seamless! Feel free to reach out to support@execvision.io if you have any ideas or comments on how to make your workflow easier! As always, don't hesitate to reach out with any questions or comments. We're always here to help! - ExecVision Support Team

ExecVision is just OK.

Jan 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: ExecVision is useful for listening to personal calls and peer calls to identify areas of improvement in conversations with prospects.

Cons: It is hard to sort through 100's of calls to find actual phone conversations with prospects. There are a silent recordings from working through phone trees and conversations with receptionists. In addition, recording is only available on my end and not prospect is not recorded. This makes it difficult to analyze the full call.

Vendor Response

by ExecVision on January 26, 2018

Thanks for taking the time to give us feedback! We're happy to hear that you're finding value in ExecVision. We know how weird it can be to only listen to one side of the conversation! Listrak has configured their ExecVision account this way to comply with the different Call Recording Laws. In terms of of finding calls with value in them, we suggest creating a Saved Search that contains all of your calls that are over 3.5 minutes! This will help weed out the calls that aren't as useful to listen to. Here's a link to one of our many Help Center articles on how to make a Saved Search: https://knowledge.execvision.io/hc/en-us/articles/226128748-Saved-Search Don't hesitate to reach out to us if you ever have any questions, comments, or suggestions at support@execvision.io. We are always here to help! - ExecVision Support

It's been great so far. Still getting the hang of how to use it to the most of its abilities though.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ease of use of the product and being able to highlight and quickly annotate which parts of a call recording to focus on. Requesting and giving feedback on calls is relatively quick and easy to do.

Cons: There have been occasions where only some parts of the call were transmitted over to ExecVision. If a prospect's voice is similar to yours, it can't distinguish who is who; sometimes it will overlap.

Game changing tool for two way accountability between the employee and the employer.

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ExecVision allows us to establish a platform where (A) we can develop consistent coaching (B) gain insights into those reps that are interested in using that coaching as well as identify those reps that are vested in their own growth by working on their craft.

Cons: Without a soft phone embedded into the CRM the call matching algorithm can be spotty, but this isn't a reason to abort as it still puts you in position to advance your abilities as an organization (it just may not link up with the fields in CRM as much as one would like).

Overall: Two way accountability.

Capterra-loader

I can't figure out how to login

Dec 21, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I lke that the software is easy to use. I really enjoy the transcript feature to see how many umms I make.

Cons: It's just hard to understand where anything is. I can't find my recording in the first 24 hours which stinks.

Vendor Response

by ExecVision on January 31, 2018

Hi Alex! Thanks for the review! We're glad to see that you're finding value in ExecVision. We're sorry that you're having a hard time finding where things are! We'd be more than happy to give you a quick tutorial on ExecVision if you'd like. Also, feel free to check out our Help Center @ https://knowledge.execvision.io/hc/en-us You'll find a bunch of helpful articles and "how to" videos there. You'll be an ExecVision Pro in no time! If you have any questions or want to set up a quick tutorial feel free to reach out to us at support@execvision.io!

Given the competitive space of this type of platform, it's fairly basic.

Dec 18, 2017
3/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: Making my reps listen to their calls. I have a team down in LA that I'm not able to dedicate enough attention to, and this helps me hold them accountable.

Cons: It's probably our fault with the type of VOIP we use, but the system has a hard time recognizing words and phrases. Also, there is no AI to send reps calls to break down, like I have seen with other software. Now, again, I'm sure our VOIP system may limit what we can do, but given that it does, I find that other than just making my reps listen to their calls, I don't see much more value out of it than when I just listen to calls.

Not user friendly

Dec 18, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Being able to search for callers by name. It streamlines the process, makes it super easy to find your call

Cons: User experience, the calls are not really prioritize. Seems hard to find a specific call. The phone app terrible

Vendor Response

by ExecVision on January 31, 2018

Hi Mohamad! We're glad to hear that you are getting some value out of ExecVision. Thank you for taking the time to give us a review! We'd love to get more feedback from you about your User Experience while using ExecVision. What would you like to see changed in our platform? In terms of finding a call, ExecVision works as a call timeline. Which means that your most recent call will be at the top of your list. To make finding your calls easier we suggest creating a saved search. Check out this article on how to create one: https://knowledge.execvision.io/hc/en-us/articles/226128748-Saved-Search We're in the process of updating our Mobile App too! What kind of features or tools would you like to see? We always appreciate comments and ideas from our customers! Feel free to let us know what improvements you'd like to see on our tools. Reach us at support@execvision.io with any questions or comments you have! We're always here to help! - ExecVision Support

easy to use and very handy

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: great for training yourself to do better on future calls. Allowing for a constant capacity to ameliorate oneself.

Cons: The only thing I can think of is perhaps having a little "?" near all the different buttons that briefly explain what they are used for and how to use them correctly.

Vendor Response

by ExecVision on February 09, 2018

Hi Sacha, Thanks for the review- we're glad that you're finding value in ExecVision! Having a tooltip for our features is a great idea! Our team is currently working on something very similar to this. In the meantime, check out our Help Center at knowledge.execvision.io ! We have a bunch of useful tips, ticks and best practices. In the meantime, don't hesitate to reach out if you ever have any questions or suggestions. We love hearing from our customers! - ExecVision Support Team

Capterra-loader

Invaluable tool to not only help coach newer sales reps, but also get good feedback on my own calls

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: cloud-based, tools to help highlight and make comments on calls, share calls with the team, integration with Zoom

Cons: I wish there was a way to send an actual link to the phone call through Execvision. Examples: sometimes I need to pull up a call in a conference room or via email, and getting a quick link is sometimes more convenient than pulling up the app or logging. Also would like to see if it is possible to cut a certain snippet of a call (versus just highlighting a section).

Overall: see my talking versus my customer's talk time

Execvision does a great job of fulfilling its promise as call-coaching software for sales teams.

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like how I'm able to highlight specific sections of the call to get feedback on from my managers. If I thought a particular portion went really well or really poorly, I can pick that part out to get the coaching I need to get better at my job.

Cons: The filters on the side are a bit cluttered. They're really powerful and once you get your head wrapped around them, they're incredibly useful. That said, it's a pretty steep climb in figuring out how to take full advantage of them.

It's been solid so far.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The platform is extremely easy to use. The training support has been awesome and very helpful for our team.

Cons: I would like to see more AI in the software. Sometimes we a lot of glitches and feels a bit cheap sometimes.

Great service - Useful platform

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Software is valuable. You can "paint" over specific areas of a call and add comments that make call reviews much more organized, efficient, and educational

Cons: Does not have a transcript feature that captures language and recognizes words. Not very automated - user must go in and listen to the call in full to figure out where things were said.

Overall: Simplified call listening sessions

fantastic great insight to successful calls

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to analyze my calls as well as listed to other successful call so I can improve my pitches.

Overall: The ability to get new ideas for pitches and critique my own

Helps with my professional development

Dec 14, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Exec vision is a very useful tool that helps me understand where I need to improve. I also like that I can share it with my manager to get feedback.

Cons: Search function doesn't always work and sync is often delayed. Also, the filter function could be more robust.

Helpful for reviewing sales calls and demonstrations after the fact.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The automatic sync between the library and my phone
The ease of uploading recorded sales demonstrations
ability to mark up and highlight calls to pull out certain sections of the call

Cons: Sharing calls is mostly geared for internal use. When I want to send to an outside prospect, I need to first send it to myself and then send out to the prospect

Good basic recording tool for organizations to learn from customers.

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ExecVision is an easy product to use. I like how it integrates into Salesforce. The ability to highlight a section of the call or video is helpful and sharing those sections with team members or back to customers is helpful in the process. It is a great tool to be able to go back and review important conversations during the sales process.

Cons: I wish that you could label the call after it is recorded and uploaded. It just displays a call and you can't change it. Once you have a lot of calls in your library this becomes an issue. Also, the upload times can be slow, especially if it is a video like Zoom.

Overall: 1. Ease of use
2. Ability to highlight sections of a call
3. Ability to comment on section of a call
4. Ability to score a call
5. Ability to share portions or the entire call

Very helpful being able to review calls, provide feedback to my team

Dec 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: the ability to share calls, provide feedback and actual examples to my team to help grow and develop. Collaborate with management team and share notes

Cons: There are a lot of "almost awesome" features. For example: showing percentage of talk times from our reps vs clients kind of works, if it was really accurate it would be amazing. I cannot edit and customize the call title in the software to be able to quickly reference which client the call was with. Overall it is helpful, do I think it still needs some enhancements for functionality and use, yes. The usability is definitely the biggest hindrance to me using the software more.

Overall: Being able to record and listen to my teams sales calls and provide feedback.

Execvision does not track every call.

Dec 14, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system is very easy to navigate and user friendly. In most cases, it is fairly easy to find a call when listed correctly in the system. The features available to annotate and comment on each call are very helpful and make it easy to share calls with colleagues and management.

Cons: It does not track all of my calls and occasionally doesn't include a title or relevant name, it will just list "call" instead.

Overall: Ability to send and receive feedback on particular calls.

No better way to review calls- a little difficult to use at times

Dec 14, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I can review my team's calls. There is little software out there that allows us to review calls- this is the best I've seen!

Cons: Not very intuitive- ease of use is great but clunky and time to review calls is difficult. Need more functionality based upon needs of team- identifying areas on calls, scorecard customization.

sometimes i cant login. however, it does its job in terms of functionality.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: i can listen to calls. and it does a good job in terms of functionality. I like how you can fast forward calls.

Cons: sometimes its a pain to log in and you have to hit forgot password. You also can only listen to your end of calls which makes it lack clarity.

Capterra-loader

I don't know how much management spends on it so I don't know the value for the money

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Helps me learn what I am doing wrong so I can improve, also allows me to share it with my manager so he can provide valuable insights

Cons: Sometimes I have trouble with highlighting certain parts of the call because the dragging is a bit clunky.

Overall: Solid coaching

Capterra-loader

Pretty user friendly, convenient.

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to share calls with colleagues and request feedback. Picks up and counts keywords used during the call.

Cons: 100% of calls aren't logged for some reason. When selecting different links while the page is still loading creates a super lag.

Hard to use and segment calls, honestly not much use because I can't hear the other side of calls.

Dec 14, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Cons: I think it's very invasive and most of my recordings are myself breathing or being turned down. I understand that has nothing to do with you, but again, it's not adding value to my calls. Each time my team gets together to review the calls it take about 15- 20 minutes to actually get into the platform and access the data. Then we spent 30 minutes sorting through awkward breathing and singing to yourself calls until we find something decent.

Overall: Nothing, I think its weird

ExecVision has been an amazing tool to help me reach my sales goals and objectives.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use, integrates directly into the outlook and provides real-time updates when prospects engage with content and emails I send.