Who Uses This Software?

ExecVision serves sales teams from all types of companies. We help both enterprise companies and small businesses with lean sales teams maximize revenue.


Average Ratings

53 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Vorsight
  • www.execvision.io/
  • Founded 2007
  • United States

About ExecVision

The ExecVision SaaS platform uses artificial intelligence and the sales calls your company is already making to identify and flag key moments in those conversations. These engagement signals are used to drive best practices, encourage coaching, and increase revenue performance. ExecVision provides a platform to review performance and address issues and highlights. It allows executives, managers, and reps to better understand what is happening on the front-lines of your organization.


ExecVision Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management

ExecVision Reviews Recently Reviewed!

A357a55cc6ce81fc05acbce41a8ae0ca

Extremely simple tool to implement into any business that wants to coach employees on phone calls.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Cons: I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

Overall: Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

ExecVision is outstanding! I started using it at my new job as a Market Research Specialist!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use, and it is a very useful tool to critique my day performance at my profession!

Cons: There isn't a whole lot that I dislike about it , though a few more editing tools couldn't hurt, but it's essentially fine the way it is!

Overall: Improving my daily job performance

Great software but has a few flaws

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love all the options to use the scorecard and just the functionality in general. Very easy to use & nice layout

Cons: it is a bit slow to load and sometimes the wrong labels will be assigned to each call- maybe this has to do with outreach not syncing well with execvision?

Execvision is a super simple way to better your skills and teamwork.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Customer support representative was an amazing trainer. Without her thorough training, I would have been super overwhelmed with the interface. Very impressed with the Execvision customer service!

Cons: Without proper training, the interface is a bit overwhelming and confusing. I missed the first 5 minutes of my training and felt a bit behind. Luckily the program is rather simple once you get adjusted!

Simple to use, easy to provide feedback, great training

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My reps can proactively listen to their calls and highlight areas they want to review (the good, bad, and ugly). This helps direct my time effectively so I don't have to spend hours reviewing their calls. We sit down, listen, and provide feedback. A painless process where the reps are eager to get feedback and improve.

Cons: Highlighting is intuitive, but when you actually write feedback it's just a little clunky - but it works. Really a minor thing. Great application.

Overall: Increase the efficiency in which I'm able to coach and provide feedback to my team. Through automating the call review and coaching process.

This software is great for reviewing my calls

Aug 18, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What i like most is the visual audio of the conversation of the conversation so i can quickly jump to specific areas of the call

Cons: The delay time in calls saving to system, often i need to jump in quickly and the 15 minute delay sometimes can be an issue.

Overall: Ability to learn from previous calls

ExecVision has really helped me with advancing my skills

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The measurements of talk time are very interesting and the ability to see what others think of my skills.

Cons: Search functions have a tendency to be inconsistent which can be take time out of being productive in other formats. The response load time can be very challenging as well.

Use EV for call recordings at my sales gig and it helps capture the areas I do well/need improvement

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's fairly easy to use. Also captures important metrics like how many times I utilize particular words/phrases. I also like how I can see how much I am speaking during the call vs. my prospect. It's fairly easy to share and listen to other people's calls as well, so it's a good way for our firm to create best practices and review with a group.

Cons: I think you may have recently changed this but previously you could only upload wav files, making it difficult to convert calls that weren't recorded initially using the software. Not too many complaints from me overall, though, from a functionality and usability stand point.

Overall: It's easy to fall into a rut and be unaware of bad habits you've developed over time that you are using day in and day out. EV allows me to recognize what I'm doing well/wrong and make tweaks to my pitches/call delivery to be more effective.

Its nice to have a library of calls automatically recorded, with easy to use interface

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The user interface is simple to use, with ton of features to take notes, get feedback, and learn from your sales calls. Very helpful tool if you are in sales.

Cons: The integration with sales-force could be better. The calls don't sync very often, and you need to manual match calls with leads.

Overall: Leverage my recorded calls to learn more effective from management

Vendor Response

by Vorsight on August 21, 2017

Hi Casey! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision! I want to let you know that the tech team is aware of this issue with Salesforce. This issue is specific to Network for Good¿s integration, and the tech team is working on a matching refractor that will deliver a much higher accuracy in data syncs between ExecVision and Salesforce. As we get closer to addressing this issue, we¿ll keep you, and everyone else at Network for Good, in the know. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Listen to a few colleagues

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use ! I can easily listen to what my colleagues say over the telephone and pick up the good lines and best practices. Nice )

Excellent tool to learn from!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its simple to use and allows me to learn from my mistakes. We use this tool every week and nearly everyday for our call reviews and it has really helped my close rates as I am able to see where I have little flaws.

Cons: I'd like it to be a bit easier to comment directly on areas in the call that I'd like. Other than that, I don't have too many cons to report!

Overall: Learning and growing in our trade. Great tool to be able to copy the right cat and pick up nuances from others sales people.

using this for training and development of over the phone selling skills has been great.

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: the ability to dive deeper into the calls. The way that it highlights key points of the conversation. The way that it visualizes the calls shows who is talking the most

Cons: Sometimes it can be a little cumbersome in seeing where the opportunities for imporvement are, but I think that will go away with time/training.

I use the system to review my calls and the calls of other team members for feedback and improvement

Aug 15, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Overall audio quality, ability to leave notes, and the ability to easily share calls with others. I like that calls can be categorized into separate areas.

Cons: The time it takes for a call to be uploaded and processed so that it can be reviewed can be in excess of 24 hours.

Overall: Ability to review my calls in order to improve my skills.

Wish it had more mobile functionality so I could record notes & ask for feedback while in the car

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it integrates with Salesforce and forces you to record and your manager to coach since there's accountability on both sides

Cons: I can't listen to my calls in the app unless I enter my password each time (can't do while driving)
I can't listen to my calls in the app unless my phone is unlocked so it pauses every 5 minutes

Vendor Response

by Vorsight on August 21, 2017

Hi Shana! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision! I¿m glad to hear that you¿re utilizing the app and I want to thank you for giving us feedback it, as it is something that we are interested in improving as more users adopt it in their practice. I¿m sending over your comments to our tech team. As we get closer to addressing this issue, we¿ll keep you in the know. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Pretty simple and easy to use

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Things are organized pretty well, easy to understand how to use the system. I like the easy and ability to categorize each call making it easy to find.

Cons: Sometimes the record quality is pretty iffy, not sure if this is a connection issue though. It seems to happen 50% of the time

overall its been really good

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: it helps to be able to go back and listen to calls and learn how to get better. This is a great tool for coaching

Cons: sometimes it takes the software a while to update. this makes going right in to listen to a call very difficult.

Overall: it helps in going back and listening to calls for coaching purposes. sometimes i use to go back and see what i spoke to a customer about or what price i quoted them or what item number they gave me

THIS IS AN AWESOME TOOL

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: BEING ABLE TO LISTEN TO MY PAST CALLS OVER AND OVER AGAIN. I CAN JUDGE AND CORRECT ANYTHING I NEED TO. I LIKE THE PRODUCT VERY MUCH AND I DONT THINK THERE IS MUCH YOU NEED TO CHANGE ABOUT IT. REALLY WORKS GREAT.

Overall: LOVE LISTENING TO MY CALLS

Great

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ExecVision increased sales capability for research. We were getting great insightful information that gives us the edge over our competition. This leads to additonal sales and improved productivity

Cons: Some users had a hard time adopting to it. The support team had to deal with questions related to the app. Specifically with the initial announcement to our users. We routed our Users to the help page but the feedback that we got is that information in the page is hard to follow or they cannot find what they are looking for.

Overall: Great insights!

Vendor Response

by Vorsight on August 14, 2017

Hi Renie! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate that you're working to learn the product to use it best. I¿m sorry to hear that you¿re having trouble navigating the help center. Please email us to help us better help you¿we would also like to know specifically how the help center did not work for you. If you're ever stumped on how to use the software, or having any problems, email support@execvision.io and we can set up a call to assist you. We are always here to help!

Valuable and insightful as it relates to previous cold calls.

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to listen to prior cold calls I have made and learn from them. Also love that my manager has the ability to listen to them as well, giving me feedback from a different point of view.

Cons: That we aren't able to record the entire phone conversation. It would be beneficial to hear what the person on the other end of the line is saying as well.

Overall: Enables better cold calling skills as it relates to objections.

Vendor Response

by Vorsight on August 14, 2017

Hi Haley! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying all of its features. Above all else, we appreciate your constructive feedback around our software. Call recording laws do differ between states, and can be confusing. Unfortunately, we have no control over recording legality, which is why you cannot listen to the full conversation. We have a blog article about these laws you can check out here: https://www.execvision.io/2016/07/12/demystifying-call-recording-laws/ In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Decent, but overall unsatisfied

Aug 10, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Audio quality is decent, like having different voices in different earphones. The premise of this software is good.

Cons: Can't pull up calls I want, search functionality feels limited, loading time is often quite erratic and some crashing happens.

Vendor Response

by Vorsight on August 14, 2017

Hi Eric, Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our user interface. Simply due to the nature of technology, our software can be buggy sometimes. If you submit a help ticket or email us, however, we can help expedite a fix for the problems that you may encounter while using ExecVision. We are constantly improving our advanced search feature and its functionality. As we get closer to addressing it, we'll keep you in the know. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

We use the product to record sales calls that are shared with our team and with the client.

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and sharing with clients and sales engineers. Annotating is also and important feature that we use.

Cons: Ability to name calls that don't display correctly in Salesforce. You can't linked calls that have been uploaded and it just says call.

Overall: The ability to review calls and share with clients is excellent. Also when it comes to the implementation process sharing the calls is nice.

I'm still a new user, but I'm enjoying learning the system and getting the feedback I need.

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Functionality is great, and very collaborative. I enjoy getting feedback on my own calls, and am learning a lot from listening to calls from my peers.

Cons: Still getting used to all of the feedback options. Perhaps I need to go back and find a tutorial, or consult with other users on my team, but it will be great once I get more experience using the system.

Overall: Getting great feedback on my calls, so I can improve, and learning a lot by listening to successful calls from my peers.

I have been using ExecVision for a few months and found it very beneficial is gauging my own perform

Aug 10, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the way the conversations are broken up, how you are able to see when you're talking too much and what the potential for personal improvement is.

Cons: I would love to see the content better organized with options for date, time and less of the randomness on how you see the calls. Having to go and submit the call numbers is difficult if you don't take the extra step to write down the number at the time of the call.

Overall: A truer picture of how I come across to potential clients.

Vendor Response

by Vorsight on August 14, 2017

Hi Frank! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate that you're working to learn the product to use it best. The advanced search option should help you with filtering calls. Simply click `Advanced Search¿ next to the search bar at the top of the page. This will bring up various search filters on the left to help you find the calls you¿re looking for. Here¿s a help article on the topic < https://knowledge.execvision.io/hc/en-us/articles/225945327-Advanced-Search-Filters-> If you're ever stumped on how to use the software, or having any problems, email support@execvision.io and we can set up a call to assist you. We are always here to help!

It's a really good product. I use it daily.

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to quickly and clearly annotate and share calls with my team. My calls sync quickly and I can review calls in close to real-time.

Cons: The highlight/comment functions are a little clunky. I'd like to be able to move the pop up box on the screen. It would also be great if I could pause the call while writing a comment or highlight.

Overall: We share calls within our team to better refine best practices. I get better on my calls and more quickly deliver value to my accounts based off of the feedback this software facilitates.

Vendor Response

by Vorsight on August 14, 2017

Hi Sean! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your feedback around the annotating features. Though the highlighting and commenting widgets cannot be moved, you can pause while commenting and highlighting. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

It's been absolutely fantastic!!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it lets us switch from CALL focused training to THEME focused training. I.e., we can listen to a rep talk about "pricing" in ten different calls within ten minutes.

Cons: Honestly - they do a fantastic job. I love it! They are such an incredible team and have helped us hugely with more focused coaching.

Pretty nifty tool that tracks my meetings so I can improve.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it automatically records my longer calls so I can find areas to improve on while also seeing how my peers present.

Cons: I've had a few calls cut off in parts of the recording and the breakdown of "Who's Speaking?" isn't always 100%.

Overall: Overall improvement

Vendor Response

by Vorsight on August 14, 2017

Hi Matt! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our software. In terms of our transcription features, including talk-time ratios, we see improvements every day with our AI and machine learning initiatives. Sometimes, if both voices on the conversation are similar, or if there is significant background noise, the software has a difficult time differentiating the two individuals on the phone. As we get closer to addressing these issues and roll out new improvements, we'll keep you in the know. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Great tool to hear yourself and evaluate your personal performance as well as share and view others.

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Able to have a word count, great for evaluating your performance and where you can improve and having others leave comments for you to view to see their opinion on how to improve.

Cons: Software is a little chaotic probably due to the amount of calls being recorded, sometimes its hard to find specific calls.

Overall: Being able to hear yourself speak after the call is a great and tool to improve your craft.

It has been very helpful for the CSDs to request feedback on calls and get help

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Our ability to leave notes at the key moments of the call with highlights is very helpful for improvement. I also like that it sends them an email notification of the feedback.

Cons: I have not come across any major issues yet. I could be wrong, but perhaps the feedback email to employee could be faster. I believe it takes twenty to thirty minutes for the feedback email to land in the employees inbox.

One of the best sales coaching tools out there

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super useful for getting coaching feedback, sharing calls with the team, etc. I LOVE the feature that allows you to search for certain words in the call¿ really helps eliminate 'filler' words from your sales calls.

Cons: The search functionality could be stronger. Sometimes the software doesn't recognize two different voices on the call.

Overall: Great for call coaching. Coaches can give feedback asynchronously, which is great if they have tons of people to give feedback too.

Vendor Response

by Vorsight on August 14, 2017

Hi Alexandra! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our software. In terms of our transcription features, including talk-time ratios, we see improvements every day with our AI and machine learning initiatives. If both voices on the conversation are similar, or if there is significant background noise, the software can have a difficult time differentiating the callers. The advanced search option should help you with filtering calls. Simply click `Advanced Search¿ next to the search bar at the top of the page. This will bring up various search filters on the left to help you find the calls you¿re looking for. Here¿s a help article on the topic < https://knowledge.execvision.io/hc/en-us/articles/225945327-Advanced-Search-Filters-> If you ever have any questions, comments, or suggestions, email support@execvision.io.

Great way to listen to calls.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easy accessibility of how to score and listen to all calls--your own as well as co-worker's calls.

Cons: Honestly, there is nothing I do not like. I have never had any issues using ExecVision. Thank you!

Works great

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This presents a great coaching opportunity and the ability to hear myself. I enjoy listening to points I can work on and improve

Cons: Sadly we currently only have 1 side of the conversation and that makes it difficult to remember what the other side was like. I also worry about this becoming a micromanagement tool.

Overall: coaching

Vendor Response

by Vorsight on August 14, 2017

Hi there! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying all of its features. Above all else, we appreciate your constructive feedback around our software. The one-sided calls you¿re seeing have to do with call recording laws. Call recording laws do differ between states, and can be confusing. Unfortunately, we have no control over recording legality. We have a blog article about these laws you can check out here: https://www.execvision.io/2016/07/12/demystifying-call-recording-laws/ We also understand your concern regarding the fear of micromanagement while using call recording software. Our founder, Steve Richard, wrote a blog about this topic, inspired by his own experience with these fears. Check it out here: https://www.execvision.io/2016/05/09/call-recording-big-brother/ If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Excellent for reviewing calls /scoring and listening

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The product is really user friendly. The buttons and navigation of the website is smooth. Also, it's easy to share with managers and co-workers who score calls

Cons: Sometimes it takes a while to refresh the page and will pop up with no calls when using the advanced search function.

Overall: Great call scoring, feedback from managers, quality of the recorded call is perfect

So far, I have enjoyed the program.

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy being able to hear both sides of the call and being able to make comments and to use the scorecard.

Cons: I would like to be able to edit the call - remove silent parts etc. Also, to be able to move them into categories that I can choose.

Overall: Feedback from the calls

We have had great success with this software

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like all the different filtering options and its very easy to use. I also like how easy it is to share your calls.

Cons: The upload time. If I make a call in the morning, it usually is not loaded until end of day. I know our company is large so a lot of calls are submitted, so I am not sure if that is the reason.

Overall: Being able to go back and listen to the call for training purposes and if I forgot what someone said.

Vendor Response

by Vorsight on August 14, 2017

Hi there! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying its features. Above all else, we appreciate your constructive feedback around our software. In terms of calls being pulled into ExecVision, we run a sync multiple times an hour. If you find that a call is taking a particularly long time to surface in ExecVision, please email our support team <support@execvision.io> and we will look into the issue. If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

ExecVision has been an amazing tool during my training at my new position.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's so easy to share a call for review and document feedback. The ability to leave comments and feedback right at the spot in the call that matters is an improvement over other call review services that only allow you to leave feedback in one spot when the call is over.

Cons: One improvement that could be really nice is the ability to leave a recorded review of the call rather than just having the text option.

Vendor Response

by Vorsight on August 14, 2017

Hi Nick! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying all of its features. Above all else, we appreciate your constructive feedback around our software. While right now we do not have a voice-note feature on the desktop platform, this is a major function of our mobile app! Our founder, Steve Richard, LOVES to leave voice notes on calls he reviews via the mobile app. You can read about it here, https://www.execvision.io/mobileapp/, and download it on the App Store. Try it out, and let us know what you think! If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help.

Enlightening

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I've enjoyed how ExecVision has been teaching tool and allowed me to hone on my skills. I also enjoy how ExecVision allows our organization to share success and not so successful calls with one another as teaching lessons.

Cons: When I find one I will answer this question. I have not been using ExecVision longer enough to find a flaw or a feature I don't like or can't find any use for. Therefore, this would have to be considered another positive until I feel I am without functionality or feature.

Overall: Valuable teaching tool

A nice training tool

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to filter by filler words, and highlight key areas to share with others. The aesthetic is clean and simple, so it isn't overwhelming to use.

Cons: Sometimes the search isn't accurate/comprehensive -- for instance, I'll look for a name or business, and it won't come up. Or if I filter by "feedback requested" is isn't always comprehensive.

It has always been easy and hassle free to listen to calls.

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like that it allows me to listen to my old calls and judge the calls based on the category I put it into.

Cons: Sometimes it takes awhile to find the calls from day. Meaning it is hard to find calls that happened earlier in the day - it just takes time to load.

Overall: I get the opportunity to listen to my calls and score them to see if I am doing a good or bad job and can see what I can work on.

Vendor Response

by Vorsight on August 14, 2017

Hi Callan! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying its features. Above all else, we appreciate your constructive feedback around our software. In terms of calls being pulled into ExecVision, we run a sync multiple times an hour. If you find that a call is taking a particularly long time to surface in ExecVision, please email our support team <support@execvision.io> and we will look into the issue. If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

I have found it to be very useful for self development and training.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have found it to be very useful for self development and training. being able to hear coworkers calls helps

Cons: It can be cumbersome to find previous calls from weeks before. if they were able to weed out calls that were just automated systems it would be wonderful

Overall: The ability to listen to my calls and learn my weaknesses

complicated.

Aug 10, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: I can listen to calls, but cannot listen to calls that have been shared with me for training purposes.

Cons: The software is not user-friendly, and consistently takes too long to listen to your calls. One should be able to listen to their calls in real-time to have adjustment or learning options.

Overall: I am able to listen to my calls.

Vendor Response

by Vorsight on August 14, 2017

Hi Ann! Thank you so much for taking the time to give us feedback! We¿re sorry to hear that you are having some difficulties with our software, and want to help¿if you could email me directly at clekakos@execvision.io I can best address your specific challenges. Every call that has been shared with you will appear within the Shared with Me tab. We have a help article that details this feature: https://knowledge.execvision.io/hc/en-us/articles/226128928-Shared-with-Me In terms of calls being pulled into ExecVision, we run a sync multiple times an hour. If you find that a call is taking a particularly long time to surface in ExecVision, please email our support team <support@execvision.io> and we will look into the issue. If you ever have any questions, comments, or suggestions, email support@execvision.io!

Great training program for inside sales

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ability to review anyones calls, send them out, highlight certain part. Scoring calls to our training is great.

Cons: I think it might be a internet connection problem on our end, or something with our upload server with Outreach but Execvision can be really slow and completely unusable but only about 10% of the time.

Overall: Great training benefits, if your team isn't listening to calls, get Execvision and start transforming your call quality

Vendor Response

by Vorsight on August 14, 2017

Hi Vladamir! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying its features. Above all else, we appreciate your constructive feedback around our software. In terms of calls being pulled into ExecVision, we run a sync multiple times an hour. If you find that a call is taking a particularly long time to surface in ExecVision, please email our support team <support@execvision.io> and we will look into the issue. If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Easy to use

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: everything, ease of use primarily, intuitive and easy to navigate. it took minimal training time and call quality is good

Cons: There is nothing to dislike so far. I use it everyday and have no complaints. It's super easy to use.

Overall: Listening to my calls to get better

Changed the way I make my calls.

Aug 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to score each call and use search words to find out how frequently you are repeating words and phrases.

Cons: Being forced to use it at work to help our call quality. I do not enjoy listening to the own sound of my voice.

Overall: More success at my job.

Ghizlaine and her support staff are amazing. I'm usually a really tough critic, but not w/ EV.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Customer Service; Call scoring; Ease of putting into library. I've been at other companies that try to build a call library and it's never really happened. With EV, anyone can do it so it's super easy and adds lots of value.

Cons: Provisioning accounts is the biggest pain point. Have to sync outreach and SalesForce every time we get a new hire.

So far so good

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user functionality. It's super easy to navigate through. I like how you can review calls and score them

Cons: I think the software could be more slick from a visibility standpoint. I think it looks boring. Things you could do to make it look cooler

Great way to listen to myself and easy to capture particular sections of a call that I want feedback

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Pretty straightforward, like that I can listen to anyone's calls, and love the small features to create snippets and specify places to listen to

Cons: I can't search for specific phone calls with keywords all that well, the lists are a bit unintuitive for me personally, I wouldn't consider myself a techy kind of dude so the simpler the better for me

Overall: Got to listen to my calls, request feedback from managers and peers, and was able to listen to other peoples calls to continue to perfect my craft as a salesman

Execvision has been great for recording calls to listen back to and learn about what I can fix

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use, as long as you remember to record. The markup and library features are also great. It is also nice to be able to password and length protect calls that are shared

Cons: The emails that get sent when you share a call look just like SPAM. Also the sync back to CRM is not very good so things get lost or misdocumented

Overall: Mainly just being able to review and re listen to important things that came up in the call

Great way to share calls with coworkers and management to learn and grow!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How I can place comments in certain sections of the calls. Also how others can review, listen and mark the calls themselves too!

Cons: How I cannot copy and paste a call to send via a direct link for someone to click on. It would be easier sometimes rather than the recipient getting an email from Execvision.

Great. I am fairly new to the program, however it's proven to be extremely useful in my success

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how you can go back and listen to anyone's call...not just your own. I also love the feature to score, grade and make note of certain time frames

Cons: I do not like how sometimes my calls recordings sound extremely fuzzy. It has gotten to the point where I can't even hear the 2 voices on the phone because the buzzing is so loud.

Vendor Response

by Vorsight on August 14, 2017

Hi Alexa! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying all of its features. Above all else, we appreciate your constructive feedback around our software. We¿re going to follow up with you directly regarding the buzzing noise you mentioned--this may be something our tech team can look into. The recording may have been processed incorrectly, but we do not control the recording device within your dialing system. If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Has been very helpful at ensuring I don't miss or forget any parts of my sales conversations/demos

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to record my sales calls and demos. Enables me to never miss a beat or a piece of information from the call. It also allows me to focus on the call itself instead of taking copious notes

Cons: I cannot upload recorded demos that are 1 hour or longer. Customer support is spotty and lags in response time.

Vendor Response

by Vorsight on August 14, 2017

Hi Ben! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying all of its features. Above all else, we appreciate your constructive feedback around our software. We¿re currently looking into growing our support team. We are a small startup with only two on the customer support staff. All requests and help emails are fielded by us, and we take care in addressing each one. As always, if you ever have any questions, comments, or suggestions, email support@execvision.io.

I love exec because you can listen to your old calls and it helps you adjust.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a great sales key. The tool is used in my company for quality assurance as well as coaching. I love it. It helps me be a better sales person.

Cons: I wish that I could listen to some of my calls that are less than 1 and a half minutes. I get denied sometimes and I would like to hear those calls as well.

Overall: Coaching and Quality.

Vendor Response

by Vorsight on August 14, 2017

Hi Joshua! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision! We have flexible and customizable settings for each customer, and BAO management has set the minimum for calls in ExecVision at one minute and 30 seconds. Please follow up with your manager to see if we can have this changed--we'd be happy to do that. In the meantime, if you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

very effective tool

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ability to dive deep into calls and really go line by line of how I can apply it to calls moving forward

Cons: the time for a call to be up;oaded to very long and sometimes have to wait a whole day to review a call.

Vendor Response

by Vorsight on August 14, 2017

Hi Stephen! Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision and enjoying its features. Above all else, we appreciate your constructive feedback around our software. In terms of calls being pulled into ExecVision, we run a sync multiple times an hour. If you find that a call is taking a particularly long time to surface in ExecVision, please email our support team <support@execvision.io> and we will look into the issue. If you ever have any questions, comments, or suggestions, email support@execvision.io. We are always here to help!

Love listening and rating my calls. Such a huge help!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to go back and see where I could improve on my calls. It is awesome to also listen to other employees calls for ideas and feedback

Cons: Really not much I can complain about with the software. I guess I wish it would record a little sooner so I could listen to it as soon as I finish the call.