--- title: "CareCru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareCru Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/165611/CareCru/" page_type: "product" language: "en" --- # CareCru Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareCru ## What is CareCru? CareCru is an AI-driven growth platform for dental practices and dental groups. CareCru supercharges practice growth by automating front office work, boosting team productivity, and evaluating practice with actionable insights for improvement. This ultimately creates an enhanced, unparalleled patient experience. Hiring Donna, CareCru's AI assistant, is like adding three world-class team members to the practice—a front office assistant, a marketing specialist and a practice consultant ## What is CareCru used for? [Dental](https://www.capterra.com/dental-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareCru?[Manage this product listing](https://www.g2.com/products/carecru/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareCru 5.0 (1) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (219) Value For Money 5.0 (1) Value For Money 4.3 (205) Customer Service 5.0 (1) Customer Service 4.5 (213) ## CareCru alternatives [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (219)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) ## FAQs about CareCru Overview ### What company size and specific industries is CareCru built for? CareCru is designed for dental practices and dental groups in the United States and Canada. It suits organizations of varying sizes within the dental industry, including independent practices and multi-location groups that need software tailored to dental operations in those markets. Features and Usability ### What are the key features of CareCru? CareCru offers dental practice management with appointment management, automated scheduling, booking management, and calendar management. It also includes patient records management, billing and invoicing, claims management, referral tracking, and reporting and statistics, plus reminders through email reminders, SMS messaging, confirmations, alerts/notifications, and a self service portal. Integrations ### Which third-party tools and platforms does CareCru integrate with? CareCru integrates with 5 dental practice systems: Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, and Open Dental. These catalog integrations connect CareCru to major practice management platforms used for scheduling, patient records, and office administration. Getting Started and Support ### What training and onboarding options does CareCru offer? CareCru provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup support. Getting Started and Support ### What customer support options does CareCru offer? CareCru provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support materials are organized for common questions, and users can contact the team through multiple channels. No reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 1,648 Dental reviews Capterra reviewers highlight these as the features buyers care about most when choosing dental software: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) CareCru supports **Patient Records Management** and **Appointment Management**, so dental practices can keep patient information organized and manage scheduling more efficiently. However, it does not include **Treatment Planning**. Instead, it offers other highly rated features, including **Confirmations/Reminders** (**57%**) and **Claims Management** (**59%**), which help reduce missed appointments and improve billing workflows, providing teams with better day-to-day coordination and more consistent patient administration. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling CareCru 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Email Reminders: Reminders sent via email - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Scheduling: Track and manage the scheduling of tasks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $199.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[ Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GM Gur M. Office Health, Wellness and Fitness ### "Insightful and Impactful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2019 Pros Having been in the dental industry for over ten years now I can truly say I was adverse to change as are most offices. However, after using many other PMS overlays I can say with certainty that I’ve found the product that will help me take our office to the next level. From top to bottom the team at CareCru have helped us in every facet that is dental - acting more as practice consultants than anything else. They provided us with clear insight to where our shortcomings were coming and helped us implement strategies that have allowed us to provide an overall better quality of service to our patients. Cons There was nothing that I would say was negative about my experience - they took suggestions for the software and implemented as they saw fit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.