Yext Analytics

2 / 5 1 review

Who Uses This Software?

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner resellers.


Average Ratings

1 Review
  • 2 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Yext
  • www.yext.com
  • Founded 2006
  • United States

About Yext Analytics

With information about your brand scattered across the digital ecosystem, its never been possible to see a complete view of how consumers interact with your business online. Yext Analytics brings customer interactions into focus everywhere they occur. Purpose-built to show a true picture of your performance across sites, platforms, and devices, Yext helps you measure not only how well you rank in search, but how many of the facts that consumers see about your business you truly control.


Yext Analytics Features

  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Yext Analytics Reviews Recently Reviewed!


Great to use until you stop paying and they reverse the listings

Feb 06, 2018
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: About five years ago they had a fantastic sales person who provided tons of support and made sure things were quickly resolved.

Cons: Once you stop paying for the service, listing are reversed. I had many conversations with support about this but they just wanted more money and continue paying to fix the issue.

Overall: When you pay you see benefits but once you stop paying and it's reversed you didn't get any value just a headache.

Vendor Response

by Yext on February 08, 2018

Thank you for leaving a review. Yext does not hold your data hostage. Cancelling your Yext subscription does not overwrite the updates you have already made through Yext, and Yext will not force your listings to revert. When you cancel your subscription, Yext no longer sends your digital knowledge to the sites in the PowerListings® Network. Afterwards, your digital knowledge becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time. If you have additional questions, please email support@yext.com.