Who Uses This Software?

Independent landlords and property managers who manage small to mid sized portfolios (1-300 units), wanting to streamline the time consuming, mundane tasks of property management.


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Unlimited rentals for only $10/month or try 1 rental property for FREE.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Pendo
  • pen.do
  • Founded 2014
  • Canada

About Pendo

Pendo is an online app for landlords that simplifies the time consuming, mundane tasks of property management. Pendo does all the heavy lifting so Landlords can spend more time building better relationships with their tenants. Pendo landlords can manage all of their business online and in one place: listing websites, rental applications, lease agreements, tenant screening, tenant on-boarding, cashflow management, rent collection, and financial reporting. Pendo has users in 85 countries.


Pendo Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Pendo Reviews Recently Reviewed!

Have used Pendo for a few years and it works pretty well. Could use a few more expense catagories.

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The reporting feature has been a good option when filing my taxes. I am able to download into a spreadsheet and check for errors and omissions.

Cons: It gets a little buggy once in a while. I have had problems with functionality and log in issues from time to time.

Vendor Response

by Pendo on October 24, 2017

Thank you for taking the time to give us a review and we're happy to hear that our reporting feature makes tax time a little easier. We are always striving to improve our product and to provide the best service and support we can to make our user's lives easier!

Experience has been great. I can't imagine not using this software.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps keep me organised. Sorts expenses and income for each property. Tax time is much easier. I send files directly to account. I upload leases now. Easy access if I need to refer or send to a bank.

Cons: It can be tricky entering and removing leases/tenants. I do typically have a small issues adding multiple entries and the same time on different properties. I have to do a hard refresh in order to ensure they have been added.

Vendor Response

by Pendo on October 24, 2017

Thank you for the glowing review! We're excited to hear that your experience has been great and that Pendo helps keep you organized and makes tax time much easier. Our development team is always working to ensure we deliver the best product to our users, like you, and we appreciate the feedback.

Pendo is a useful application for managing multiple properties. Very affordable to use.

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using the online leases a lot which are relatively easy to use.
The property inspection report function that they recently added is pretty cool.
The software is getting better and better. I will continue to use it.
It is very affordable.

Cons: It's is quite buggy at times. Sometimes hard to navigate for what your trying to do. They are improving the software all the time and it's not considerably better then when I first used them. I'm using it a lot more lately.

Overall: Digital leases.
Property inspections.

Vendor Response

by Pendo on October 24, 2017

Nev, thank you so much for taking the time to give Pendo a review. We're pleased to hear you find our condition inspection report pretty cool and our software affordable to use. We are continuously working to make improvements to our software to ensure we create a great experience for our users and appreciate your feedback.

Great value for property managers

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and track applicants, tenants and leases. I use this software daily and it is way easier and much less expensive than the previous software I was using which was super cumbersome and difficult.

Cons: Accounting functions are fine if you have a second book keeping system for tax purposes, but the ability to delete transactions could be problematic if user is not careful.

Vendor Response

by Pendo on October 24, 2017

Thank you for the great review - we really appreciate your feedback. Happy to hear that Pendo is easier and less expensive than the previous software you were using!

Pendo is easy to use, navigate, and resolve issues with!

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They're incredibly responsive, and otherwise their product is always up and working. I love the extra goodies as well with regards to each property and personalization.

Cons: I think sometimes the way things can be organized on the landing page can be more straightforward, but you learn it fast and I'm content!

Overall: Easy and central place to organize and administer rental taskers.

Vendor Response

by Pendo on October 24, 2017

Sarah, thank you for the awesome review! We couldn't be more pleased to know that you find Pendo easy to use and our team is incredibly responsive. We value each and every one of our users and strive to deliver a product to make your lives easier.

Found Pendo early on and have helped beta test. Great folks to work with

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based. Pretty intuitive. Ease or running reports and tracking income/expenses. I like the improvements made to lease tracking.

Cons: CSV import was an original feature that was dropped. That was very helpful to me and I would like to see it come back. Some of the auto repeat features could be more streamlined to make them more helpful.

Overall: much easier tracking and reporting of income/expenses

Vendor Response

by Pendo on October 24, 2017

Thank you for the great review Dan, and for being an early adopter / beta tester. So happy to hear that you find the folks here at Pendo great to work with - we like working with you too! Regarding the CSV import and auto repeat features - we will definitely take your feedback into consideration and appreciate you letting us know.

I manage over 100 apartments

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was so excited that you can send lease agreements out within 5 minutes; it's so easy. You can see what units are expiring in 90 days; you always have a good vision on what's happening in your portfolio.

Cons: If a lease is expiring say Sept 30, 2017 and you have done a new lease starting October 1, 2017 it doesn't recognize that you have a new lease pending.

Vendor Response

by Pendo on October 24, 2017

Thanks for the positive review Sarah! So happy to hear that you are excited about how quick and easy it is to send a lease agreement and that Pendo keeps you up to date on what's happening in your portfolio.