# SINC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SINC the right Time Tracking solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165629/SINC/reviews

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SINC

4.8 (106)

[View alternatives](https://www.capterra.com/p/165629/SINC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SINC

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

TG

Tiffany G

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months.

“You can see precisely where your employees are when they clock in and out, which was very important to me due to having accountable and trustworthy workers on my team.“

August 2, 2020

JB

Jenine B

Office Administrator Construction, 2 - 10 employeesUsed the software for: 1-2 years.

“This app is fairly new so they keep adding more features all the time.“

May 21, 2021

TG

Tiffany G

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Not only do you get a free trial, once signed up and using this software and app, which you don't pay much for you get insight to all of your employees.“

August 2, 2020

JB

Jenine B

Office Administrator Construction, 2 - 10 employeesUsed the software for: 1-2 years.

“It is easy to use for the admins and also the employees.“

May 21, 2021

## Showing most helpful reviews

Showing 1-25 of 106 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Tiffany G.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Necessities of Small Businesses"

August 2, 2020

5.0

From having payment malfunctions, to having to cancel my own subscription because of the pandemic I must stay over all the customer service and prompt support is what ultimately makes this app that much more of a gem. Everybody could learn a few things from their customer service experts!

Pros

Not only do you get a free trial, once signed up and using this software and app, which you don't pay much for you get insight to all of your employees. You can see precisely where your employees are when they clock in and out, which was very important to me due to having accountable and trustworthy workers on my team.

Cons

Navigating the app is a bit small. Once I realized there was a desktop platform I had such relief.

Reason for choosing SINC

My official decision was today. Now that my company is back due to Covid 19, after doing much research and trials, Sinc has become necessary for my job.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Easily navigated, simplicity, price.

Review Source

GV

Gerard V.  
Owner  
Construction  
Used the software for: 1-2 years

### "Sinc timeclock review"

March 3, 2020

5.0

Pros

Easy to use for employees, like that internet access is no required to be able to record clockin clockout info. and easy for Admin to see employee tracking info.

Cons

I do wish we could force employees to use location tracking. would also like to update employee info (email, cell phone, etc)

Reason for choosing SINC

Great price per user and has location tracking.

Review Source

Response from SINC

March 5, 2020

Hi Gerard, thanks for getting in touch. We are glad to know you are getting value out of our software. Forcing employees to share their location data with us is a bit of a touchy subject and part of the reason SINC works so well is that employees like using it and trust that we are fair and transparent. In saying that, we are exploring options as we roll out geofencing to automatically clock staff into job shifts as they move around the city so look out for communication from us about this in the coming months. In regards to having more flexibility around editing employee details, we will be doing some work on this in the coming months so watch out for new updates.

DK

DUSTIN K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great tool"

July 16, 2020

3.0

It's great

Pros

It is easy to use keeps track of hours and pay takes some of the weight of of the boss.

Cons

Don't really have anything to dislike can't complain

Review Source

DW

Dan W.  
Owner  
Utilities  
Used the software for: 1-2 years

### "Worth the money"

February 28, 2020

5.0

By using the program I have been able to better track how much is going out per job and it makes billing much easier.

Pros

I find this program easy to use. From setting it up, to the employees using it. Nothing too complicated. The export feature helps so much with my payroll, as I just have to add it into my payroll program and within seconds, it's all done.

Cons

The things I don't care for is the scheduling part. Entering in the times for each employee (as the schedual changes daily ansd they do up to 4 jobs each a day) is sort of a pain. I don't care for clicking on the times, I would rather manually type it in.

Review Source

Response from SINC

March 5, 2020

Hi Dan, great to hear that we are helping you run payroll more efficiently. In regards to scheduling, this is an aspect of SINC we are focussed on at the moment and one of the next things we work on next. Your comments have been noted and we will try to address them in a future update.

DS

Dustin S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great addition to our company"

February 20, 2020

5.0

Sinc has been a huge help for our employees time cards. Sinc has been very helpful anytime we have had an issue, which also rarely happens.

Pros

I love that my employees can clock in and clock out no matter where we are working and that i dont have to wait till the end of the pay period to see their hours

Cons

The only complaint that i have about the software is that the time format is different than what i have for my payroll, so i have to convert the time when putting time in for payroll

Review Source

Response from SINC

March 6, 2020

Hi Dustin, great to hear we have been helpful for your company. We hate knowing you have to manually change these dates to get the data into another system so please get in touch with us with an example of the format you need and we will see what we can do about it

JQ

Jared Q.  
Owner/Operator  
Construction  
Used the software for: 1-2 years

### "BEST time keeping app!!"

February 20, 2020

5.0

Using this app has not only made it easier for me to track the locations and hours of each foreman and laborer so that I can track job pricing and profit. It has also made my employees happier because there are less paycheck errors and it's easier for them to track where they are at with their union hours.

Pros

Easy to set-up, use, and maintain employee time cards. ALWAYS SUPER FAST AND COURTEOUS CUSTOMER SERVICE!! Price is better than other app's we tried, not to mention way more user friendly.

Cons

Not being able to control a list of jobs/job sites to choose from when clocking in, to make it easier for HR to track hours per project easier.

Review Source

NK

Natalie K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Sinc review"

February 25, 2020

4.0

Overall Sinc works really well for our business as we have people out in the field that need to clock in and out via mobile.

Pros

Easy to set up and manage. User friendly for employees. GPS location during shifts is a great tool.

Cons

The timeheets are not so friendly when printing. Notes print very small- no way to make it bigger. Have to stretch/ edit colums to see the entire note and for it to print out on weekly employee time sheet.

Review Source

Response from SINC

March 6, 2020

Hi Natalie, thanks so much for taking the time to write this review. It looks like you are attempting to print the excel report and this is always going to be a bit tricky without having to reformat it on your end because of the amount of data contained. We could look at adding a printer-friendly report later in the year. Please reach out to us with the details you would need to see in a report like this.

TW

Terry W.  
Owner  
Construction  
Used the software for: 1-2 years

### "This is a time saver!!!"

February 19, 2020

5.0

Pros

We initially chose to use this app as a tool for our workers to keep track of time and notes for jobs performed. The added perk of GPS tracking was a major bonus. The app developers are continuously making changes for the better based off customer feedback and requests. My favorite feature is the customer service for technical assistance. Anytime we’ve had a question about a feature or needed some help, we get a response very quickly and the problem solved!! BEST customer service and we will remain a customer for a long time!

Cons

There isn’t one thing I can think of I dislike. Any quirks there may have had when I first signed up have already been resolved over the past year or so.

Review Source

RA

Robert A.  
Owner  
Construction  
Used the software for: 1-2 years

### "Best app I've used compare to others."

February 25, 2020

5.0

Pros

Easy to use and great customer service. They always improving and adding new feature like"pay rate" and cost codes.

Cons

Only thing I'm having problems with is the tracking of employees sometimes lags. Other than that it's a great app.

Review Source

Response from SINC

March 6, 2020

Hi Robert, thanks for the review. Most issues you'll have recording locations will be due to permissions being denied by the employees (20% of employees do this), withdrawn on iOS after a warning message is shown to employees with continued use, or for Android the phone's device wide location settings being on the wrong setting, or killing our background tracking process to save battery. The next time this happens please refer to this guide on how to get the most accurate location data from your staff http://help.sinc.business/en/articles/2918137-enabling-location-tracking-for-staff

ST

Sharon T.  
Owner  
Construction  
Used the software for: 1-2 years

### "Easy to use"

March 10, 2020

5.0

When I have had a problem they have responded. It has increased the flow of works and has saved us wages on staff by the accuracy of the \[program

Pros

I like the communication, accuracy and the ability to upsize or down size when required. I love that the boys can journal everything

Cons

The navigation option is a choice of the boys and it is the only part that does not really work well if they are not on board with know their location is being mapped

Reason for choosing SINC

The quality of the app against what other apps provided was exceptional. The initial use was free and it was easy to get the staff to use and value for money. The team liked the app. Why change when something works well and is effective

Review Source

JT

James T.  
Owner  
Construction  
Used the software for: 2+ years

### "Timesaver "

March 10, 2020

5.0

Absolutely Love.it!!!

Pros

There has never been an easier way for a small business to be organized and take care of their workers time.

Cons

Was a glitch in ability to look at my overview but it was my fault. But it took a bit to figure it out

Reason for choosing SINC

Reliable and easy for my employees to use

Review Source

DS

Daniel S.  
Owner  
Construction  
Used the software for: 2+ years

### "Great for small business."

February 18, 2020

5.0

Employees taking extended lunch breaks have been caught. Teaching them to use better time management.

Pros

Simple to get going. You are in the ground running in relatively short order.

Cons

Had trouble adding an employee that had previously worked with my company and was previously tired in with Sinc.

Review Source

GA

Gregory A.  
Electrician  
Construction  
Used the software for: 6-12 months

### "Simplified hours and pay"

February 25, 2020

5.0

They staff at Sinc have been exceptional. Any and all issues I have had were addressed and corrected with lightening speed.

Pros

I like how easy it is to set up and the ease of being able to isolate each employees time/pay

Cons

I would like to be able to compare multiple employees hours for the day/week. Also the employees can not access their total hours for the pay period. Lastly I have experienced difficulty with GPS location concerning check out and check in.

Reason for choosing SINC

After reading about the app, I felt it was what the company needed.

Review Source

SS

Shane S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great product"

February 21, 2020

4.0

Pros

I can do job cost analysis. The ease of clock ins

Cons

Still has a few issues that need addressed

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing SINC

The cost was more in line with my financials

Review Source

AN

Amy N.  
Office Admin  
Construction  
Used the software for: I used a free trial

### "Saving me money"

February 25, 2020

4.0

Pros

It is definitely saving our company money. Before we found Sinc they were writing down hours, rounding time, guessing on lunch breaks, etc. This is much more accurate for time keeping and I am certain it is saving us money.

Cons

I wish it had auto clock in and out based on their GPS location. I do like that I can see where they were when they clocked out and adjust it, but I know other programs do it automatically. I also wish the job codes were a little easier to add without having to make a group everytime.

Reason for choosing SINC

ExakTime

Review Source

Response from SINC

March 6, 2020

Hi Amy, great to hear we are saving you money! Regarding clocking in employees automatically based on location, we are actually about to release a similar feature next week that automatically clocks staff into job shifts as they arrive and leave site so once we are happy with this feature we will look to add automatic clocking in of regular shifts too.

KB

Kent B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Found the Best!"

February 19, 2020

5.0

Everything has gone smoothly since finding Sinc.

Pros

Easy, detailed, precise, inexpensive especially for the high quality.

Cons

No cons yet. Been using for over a year now.

Review Source

SG

Steve G.  
President  
Construction  
Used the software for: 6-12 months

### "Great time clock"

March 3, 2020

5.0

We’re saving time which equates to saving money on having them keep track of their time.

Pros

I like how I can have the employees clock in and out on the job site and keep track of them.

Cons

Once the employee clocks in then clocks out at the end of the day, they tell me they took a lunch break and forgot to clock in and out. I would like to know how to add clock in and out times in the middle of the time that he had.

Review Source

DP

David P.  
Owner  
Construction  
Used the software for: 6-12 months

### "Convenience"

February 20, 2020

5.0

Pros

The ability to track and adjust shifts from the office

Cons

On occasion, photos won't load into the shift notes.

Reason for choosing SINC

It had the features I was looking for in a time card app.

Review Source

Response from SINC

March 6, 2020

Hi David, cheers for the review. That thing with photos is most likely a connectivity issue but if it happens again, please reach out to us on the live chat by going to menu>support from either the mobile app or the web version of SINC.

RD

Russell D.  
President  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use"

February 26, 2020

5.0

It has been great. Very easy to use.

Pros

Editing is quite easy. The graphs make it easy to see the hours the staff worked.

Cons

Some times my staff forgets to log out (not the software's fault).

Review Source

DO

David O.  
Forman  
Construction  
Used the software for: 1-2 years

### "Time Clock"

February 18, 2020

5.0

Pros

The ease for the employees to clock in and out. Able to leave notes and pictures of the jobs their on.

Cons

Double entries for expense from the downloading of my bank account.

Review Source

BA

Benjamin A.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Review"

February 25, 2020

5.0

Outstanding

Pros

That I can easily manage multiple people in many different cities at the same time

Cons

Their isn't anything I do not like about this app

Reason for choosing SINC

Good ratings

Review Source

AN

Andrei N.  
CEO  
Motion Pictures and Film  
Used the software for: 6-12 months

### "It helped us to keep track of working hour of our employees and calculate easily their payroll"

February 18, 2020

5.0

It is an excellent software to keep track of your employees and calculate the payroll. I would recommend it to all type of busineses.

Pros

User Friendly Interface, Easy to use, Android and iOS App Available, Location tracking

Cons

No direct download of the period summary (you receive it on the email and have to download there)

Review Source

JK

Jeff K.  
Owner  
Construction  
Used the software for: 6-12 months

### "sinc app"

March 10, 2020

4.0

Overall for a free app I am happy with it.

Pros

This app is very easy to use and doesn't slow down my phone like other apps.

Cons

Trying to switch my pay days for my employees took a little while to figure out and my employees say the app doesn't add up the hours for them on the correct days.

Review Source

DL

Devin L.  
Owner  
Construction  
Used the software for: 1-2 years

### "Good app"

March 11, 2020

4.0

Pros

Good app. Simple to use. Makes payroll much easier.

Cons

None. Have not found any specific areas that need improving.

Review Source

MR

Maria R.  
CFO  
Construction  
Used the software for: 6-12 months

### "Efficiency workface"

February 25, 2020

5.0

We are solving the hourly time for our employees and it simplified our job for payroll matters

Pros

The efficiency and good control of our personal time work. I can check it every day.

Cons

At the moment all is consistent and accrual. I do not have any cons.

Review Source

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