# Page 37 | Mend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is Mend the right Telemedicine solution for you? Explore 920 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165634/Mend-App/reviews

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Mend

4.6 (920)

[View alternatives](https://www.capterra.com/p/165634/Mend-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 37 - Reviews of Mend

## Showing most helpful reviews

Showing 901-920 of 920 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tenisha S.  
Teacher Assistant  
Education Management  
Used the software for: Less than 6 months

### "Informative and helpful "

November 8, 2022

5.0

Pros

Ease of use I was able to clearly understand.

Cons

I have no cons with using this software.

Review Source

GN

Gary N.  
Anesthesiologist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Patient screening"

September 24, 2021

5.0

Pros

Easy to use. Minimal technical involvement

Cons

Nothing no problems software worked well.

Review Source

sM

scott M.  
composer  
Music  
Used the software for: Less than 6 months

### "SM Mend review"

September 8, 2022

4.0

Connecting via the internet for therapy is great way to save time, so my exp. was pleasant

Pros

Easy to use... yes very easy to use.....

Cons

I can't think of anything bad, its all very intuitive

Review Source

NP

Nicolette P.  
Clinical Support Specialist  
  
Used the software for: Less than 6 months

### "Nice program that will help eligible clients"

September 1, 2017

5.0

Pros

Very easy to navigate and maintain contact with provider and client. Clients who qualify will be able to have their appointments in the convenience of their home

Review Source

BA

Barbara A.  
retired social worker/administrator  
Education Management  
Used the software for: Less than 6 months

### "used for telemedical review"

September 18, 2021

5.0

as patient for telemedical review

Pros

It was easy on my end. I was interviewed at request of Insurance company.

Cons

I cannot respond because I had no problems as interviewee.

Review Source

SP

Stewart P.  
RETIRED  
Airlines/Aviation  
Used the software for: I used a free trial

### "meeting with nurse practitioner"

November 17, 2021

5.0

Pros

used by my health care provider anthem, video and sound clear

Cons

none only used once by my health care provider anthem

Review Source

SM

Sheila M.  
Propane Coordinator  
Consumer Services  
Used the software for: I used a free trial

### "Conference call w doctor"

January 5, 2022

5.0

Very pleased

Pros

Very user friendly and convenient. Good sound and picture quality

Review Source

aB

alonzo B.  
self  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "self"

October 21, 2021

5.0

wonderfull

Pros

not applicable , it was a delite being on line with the helpimg hand that was offered, Thank You

Cons

not applicable , none at this time , Thank you

Review Source

CJ

Caroline J.  
Pharmacist  
  
Used the software for: Less than 6 months

### " Literally took me about 5 minutes to set up myself and 2 children. "

August 29, 2017

5.0

Pros

Easy to use! Website design is professional looking. Ability to do telemed and billing of credit cards online.

Review Source

lS

lisaida S.  
MA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Love it! Very convenient! "

September 6, 2017

5.0

Pros

Saves time from going into the office. You can schedule after hours with the providers. It is face to face instead of over the phone.

Review Source

JH

Jessica H.  
Locomotive Engineer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "First time user"

September 24, 2021

5.0

Pros

It worked. That’s all I have to say about it.

Cons

I couldn’t give the person I was talking to a hug

Review Source

IR

Ian R.  
Retail  
Retail  
Used the software for: I used a free trial

### "First time "

December 29, 2021

5.0

Easier than going to a doctor office in person

Pros

User friendly and very transparent. Simple

Cons

Nothing.

Review Source

DP

David P.  
Md  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy"

November 30, 2022

5.0

Would use again

Pros

Easy. Simple to use. No passwords. Works right from link

Cons

Intermittent disconnections. Lose conversations

Review Source

vA

valerie A.  
Arts Specialist  
Arts and Crafts  
Used the software for: Less than 6 months

### "This was an excellent technology tool. "

September 2, 2022

5.0

Excellent

Pros

Easy to use and really simple to understand.

Cons

Needed to be a longer telehealth session.

Review Source

aC

alexis C.  
Direct Sales Viking Cruises  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Good"

September 29, 2022

5.0

Nothing

Pros

Easy to use and very comfortable to navigate

Cons

Nothing to challenging it’s good to easy

Review Source

TC

Timothy C.  
Academic Dean  
Higher Education  
Used the software for: Less than 6 months

### "One-time medical appointment"

December 28, 2022

5.0

Pros

It worked. It functioned as presented. What else? This is a one-time use.

Cons

No problems.

Review Source

JJ

Jackie J.  
Certified Behavioral Assessor  
Mental Health Care  
Used the software for: Less than 6 months

### "MEND"

September 29, 2020

4.0

So far it has been good.

Pros

It is easy to navigate once you learn the system.

Cons

Functionality sometimes is challenged as some patients have problems with downloading or being able to hear or see the therapist.

Review Source

JS

Jessica S.  
PEC  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy Consultations"

September 30, 2020

5.0

Pros

User friendly, necessary during COVID when face to face is not an option

Cons

Admin issues, more so with our companies access, not Mend

Review Source

aC

adriana C.  
pa  
Medical Practice  
Used the software for: Less than 6 months

### "review 1"

September 24, 2020

4.0

Pros

\- easy use with minimal clicks in order to obtain the area I need to access

Cons

sometimes there is poor connection with video

Review Source

KJ

Katie J.  
Pediatrician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Opinion "

September 24, 2020

5.0

Pros

Easy to log in and start visits with patients

Cons

Hard to find supplemental features or know what is even available

Review Source

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