# Page 5 | Mend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Mend the right Telemedicine solution for you? Explore 920 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165634/Mend-App/reviews

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Mend

4.6 (920)

[View alternatives](https://www.capterra.com/p/165634/Mend-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Mend

## Showing most helpful reviews

Showing 101-125 of 920 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LO

Leticia O.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Get back to Healthy"

October 4, 2024

5.0

This was great, I’m glad my company continued with this program.

Pros

So convenient, and I feel taken care of. Hours of availability helps with my busy schedule.

Cons

I can’t think of a negative experiment with this program.

Review Source

HW

Hanosn W.  
Business Owner  
Wholesale  
Used the software for: Less than 6 months

### "Reveiw of Mend"

November 11, 2024

5.0

wonderful - easy to communicate everything worked

Pros

easy to log in, liked that we could log in fast

Cons

can't upload my own background, wish we could upload our own photos

Review Source

ER

Elizabeth R.  
service coordinator  
Consumer Services  
Used the software for: Less than 6 months

### "Good experience "

November 1, 2024

5.0

Session went well. Made good recommendations

Pros

Easy to talk to. Listened to my concerns and made recommendations.

Cons

Nothing. Everything went well and listened to concerns.

Review Source

YL

Yoli L.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Good Attention "

March 4, 2025

5.0

Was a good experience and I will recommended

Pros

The attention from the provider was PROFESSIONAL, EFFECTIVE AND KINDLY

Cons

I do not have any comment about this issue

Review Source

IH

Irma H.  
Admin Supervisor  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Life saver"

February 9, 2025

5.0

Quickly discussed my conditions and was prescribed medication.

Pros

Its convenient and i can speak to someone directly without having to leave home.

Cons

No cons aside from making sure you are in a quiet spot.

Review Source

AW

Amber W.  
Deputy  
Law Enforcement  
Used the software for: Less than 6 months

### "Highly recommend "

January 2, 2025

5.0

Great! Love working with \[sensitive content hidden\]! She’s always friendly and easy to talk to

Pros

Convenient to do anywhere and at a time that works for me. System is easy to navigate and use.

Cons

Nothing. I prefer this method to in person visits. They are overall more efficient and easy

Review Source

CM

Cristian M.  
Agent  
Real Estate  
Used the software for: Less than 6 months

### "Easy and Simple"

October 1, 2024

5.0

Reallt easy to use and very helpful in a difficult time.

Pros

It was really easy to connect with my therapist and very fruitful.

Cons

I can't think of anything so far. Maybe all the paperwork you have to do before every session, but that is a minor inconvenience.

Review Source

KG

Karen G.  
Special Assistant  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Best thing that's ever happened to me. "

October 14, 2024

5.0

Awesome staff. The ability to choose to order Nava products or utilize recommendations for products outside of Nava is amazing.

Pros

The care taken by the health care team is great. They consider the whole person

Cons

There is nothing I dislike about the team.

Review Source

DT

Darren T.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Great and efficient healthcare"

October 24, 2024

5.0

Great and positive. I made the appointment. Saw the doctor an hour later and got the medicine I needed that day.

Pros

Fast easy and efficient care. The doctor was very helpful.

Cons

Nothing so far. It was easy to make an appointment.

Review Source

KO

Katrina O.  
Paralegal  
Legal Services  
Used the software for: I used a free trial

### "Asher intake "

October 3, 2024

5.0

\[sensitive content hidden\] was way to talk to and she was very attentive to our concerns and needs

Pros

Quick to offer help. Therapist was thorough and supportive. Engaged well with our teanage daughter

Cons

Therapist didn’t have prior treatment history

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Provider recommend to us and set up meeting

Review Source

WW

William W.  
Asssociate Professor, Chapman Univ.  
Higher Education  
Used the software for: Less than 6 months

### "Therapy with \[sensitive content hidden\]"

September 23, 2024

5.0

There is a bit of 'redundancy' to getting on with \[sensitive content hidden\] this first time. I'm guessing it will all sort out going forward

Pros

Seems like a pretty good system. \[sensitive content hidden\] seems to be a very good therapist. We had a good session I think (I did all the talking!).

Cons

Nothing I can think of. A bit too busy before this first visit but it is probably actually good, because it insures that I show up!

Review Source

AF

Amanda F.  
Professor  
Writing and Editing  
Used the software for: Less than 6 months

### "Good experience "

January 10, 2025

5.0

My doctor was fantastic. I really appreciated the time she took to explain the issue to me and offer advice.

Pros

The initial check in and the appointment were efficient and I was able to get in early when there was a cancellation. The person who did my initial check in as well as the doctor were kind and patient.

Cons

I don’t have anything negative to say about this experience.

Review Source

SM

Stephanie M.  
Students with Disabilities Teacher  
Education Management  
Used the software for: I used a free trial

### "Amazing Experience!"

January 18, 2025

5.0

Amazing! Everyone was very nice, this is very convenient, and it didn’t take long. Thank you for your help!

Pros

Everyone was nice and it’s very convenient.

Cons

All of the forms I had to fill out before being seen.

Review Source

BT

Bonnie T.  
Patient  
Hospital & Health Care  
Used the software for: Less than 6 months

### "HJA visit 3-12-25"

March 12, 2025

5.0

The visit was great. The audio and video were the best I’ve had of any telemedicine visit

Pros

Detailed instructions given on how to have a high-quality visit

Cons

There isn’t anything I dislike about Mend

Review Source

SB

Santiago B.  
Insolater  
Construction  
Used the software for: I used a free trial

### "The tittle is physics"

February 18, 2025

5.0

My overall experience with mend was good.

Pros

The thing I liked the most about mend was the attention received.

Cons

There was nothing in this Méndez that i did not like.

Review Source

tW

tanya W.  
Planning Committee  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A Day in the Life of a MEND Visit ♥️🙏"

January 27, 2025

5.0

This was great I like the fact that there is a MEND please do what you need to do to keep MENS a option

Pros

Being able to have a doctor's visit in the comfort of your own home.

Cons

There was nothing that I did not like about this MEND

Review Source

sD

scott D.  
INVESTMENT ADVISOR TRADER  
Financial Services  
Used the software for: Less than 6 months

### "Prescription refill and new patient"

February 4, 2025

5.0

Pros

easy to use and great easy and helpful had a good appointment

Cons

none like it

Review Source

sS

sandra S.  
user  
Mental Health Care  
Used the software for: 1-2 years

### "Quick, helpful and compassionate"

September 16, 2024

5.0

they are consistent in their way of taking care of me, never brash or unkind. each link in the chain knows their purpose and works hard to make me feel comfortable with my visit.

Pros

i thought they were quick helpful compassionate

Cons

none

Review Source

AL

ABIGAIL L.  
I dont know  
Accounting  
Used the software for: Less than 6 months

### "Great doctor "

February 5, 2025

5.0

Excellent doctors visit very fast and easy

Pros

Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics

Cons

Nothing its perfect, great doctors and very fast

Review Source

RB

Rhonda B.  
Human Resource Specialist  
Education Management  
Used the software for: Less than 6 months

### "Great experience "

February 7, 2025

5.0

Pros

On time, the one on one visit, the virtual appointment work well with my schedule

Cons

I worry about not being able to connect.

Review Source

CW

Cheryl W.  
NA  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly recommended "

September 5, 2024

5.0

It allowed me to do what I needed to do in the comfort of my home

Pros

Easy to navigate, I didn’t have any issues with this app. It was very smooth and convenient.

Cons

I really enjoyed the overall app. I don’t have any complaints with my experience.

Review Source

AF

Amanda F.  
Mom  
Writing and Editing  
Used the software for: Less than 6 months

### "A plus urgentcare"

December 14, 2024

5.0

A plus. They were so kind and obviously care about their patients.

Pros

They truly cared and sought me out when they saw i wasnt registering for my virtual visit. They were so helpful and kind.

Cons

Everything was great. Nothing to complain about.

Review Source

JD

Jenna D.  
Stocker  
Marketing and Advertising  
Used the software for: I used a free trial

### "Strength and progress "

September 6, 2024

5.0

My overall experience with Mend was great I was able to talk about the issues I’m dealing with that I would usually keep instead.

Pros

What I liked about Mend is being able to talk to someone in regards to how I’m feeling.

Cons

I really didn’t have any issues, I would say for people willing to use Mend find a good connection and a safe space.

Review Source

JR

Judy R.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Judy Reeds review"

January 23, 2025

5.0

I loved it- my NP was personable and friendly- she asked all of the right questions

Pros

I liked the professionalism of my NP. She listened to what I had to say

Cons

This is my first time using your system, so it’s to early to tell

Review Source

KB

Karla B.  
Office Manager  
Writing and Editing  
Used the software for: I used a free trial

### "My Review of Dr. Mantas' Virtual Visit "

January 21, 2025

5.0

Would definitely use again or recommend to others.

Pros

It was easy to use and worked well. Also had a good picture quality.

Cons

There were no dislikes with Mend. It worked out just fine.

Review Source

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