# Page 7 | Mend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Mend the right Telemedicine solution for you? Explore 920 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165634/Mend-App/reviews

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Mend

4.6 (920)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Mend

## Showing most helpful reviews

Showing 151-175 of 920 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EA

Emi A.  
Lead pastry specialist  
Food Production  
Used the software for: I used a free trial

### "To get tefills on my medications"

October 3, 2024

5.0

It aerved its purpose to get seen by a dr very awesome!

Pros

Clarity of the video & sound was very pleasant. I could understand dr & she could understand me also good job!

Cons

No comment it was a good experience there was a waiting periond getting on & in between but it was not an inconvenience for me.

Review Source

PK

Patrina K.  
Education coding specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome! Thank you!"

November 3, 2024

5.0

Professional, wonderful, helpful, convenient.

Pros

It was virtual! I didn’t feel like leaving home to go wait in an office with other sick patients.

Cons

Can’t think of anything. This was a great help!

Review Source

KB

Kendra B.  
School Counselor  
Education Management  
Used the software for: Less than 6 months

### "Excellent Provider"

October 18, 2024

5.0

Excellent service. Provider was on time and asked all the appropriate questions!

Pros

Caring and communicates well! Provider was extremely knowledgeable.

Cons

None. I liked everything about this visit.

Review Source

EP

Erma P.  
Clerk III  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Satisfied Member"

October 31, 2024

5.0

Very satisfied as to how my problem was addressed and answered

Pros

That I can talk to the Dr and she is listening to me and addressing my concerns and questions

Cons

I have nothing negative to say very satisfied

Review Source

KL

Kayla L.  
Patient  
Medical Practice  
Used the software for: I used a free trial

### "Excellent "

August 28, 2024

5.0

Excellent! I received great medical advice for continued care. Was told ideas of what could help me manage my medical conditions. Also advised to get further tests done for certain medical issues I’m experiencing.

Pros

The NP \[sensitive content hidden\] was very knowledgeable and friendly. She was also very informative about test that I should get for some of my medical issues.

Cons

There was nothing that I didn’t like. The entire process went smoothly and was very informative.

Review Source

SS

Sami S.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "8/10 Fast Easy Consult"

November 12, 2024

5.0

8/10. She didnt seem very personable i dont know.

Pros

Quick and very understanding. Listened to my concerns.

Cons

Saying there is not much they can do but go get a CT.

Review Source

ZS

Zack S.  
Maintenance tech  
Construction  
Used the software for: 1-2 years

### "BDEnergy!!"

August 6, 2024

5.0

Positive Not too long, not too short, gave me what I needed

Pros

I like how quickly and convenient I was able to login to my portal to access my doctor appointment

Cons

Nothing Everything was satisfactory for me

Review Source

GS

Gary S.  
President  
Construction  
Used the software for: Less than 6 months

### "Plus program"

November 11, 2024

5.0

Good program. Good communications. Easy to follow

Pros

Convenient. Easy program to use for the visit

Cons

All good. Did not see anything I would change about it

Review Source

TL

Tammy L.  
Librarian  
Education Management  
Used the software for: Less than 6 months

### "Great service"

October 14, 2024

5.0

Pros

Quickly able to get help on concerns. Variety of caretakers available.

Cons

Sometimes scheduling time can be hard. Prefer some mornings on weekend.

Review Source

CC

Cheryl C.  
None  
Wine and Spirits  
Used the software for: Less than 6 months

### "Gettin to know our medical "

February 22, 2025

5.0

Great very knowledgeable of our needs we enjoyed the time

Pros

Very kind and personal very knowledgeable

Cons

Nothing they helped us understand our medications better

Review Source

YT

Yvette T.  
Maintenance  
Accounting  
Used the software for: I used a free trial

### "Great person"

October 11, 2024

5.0

She was great really nice and listened..

Pros

She was great really listened to me. And helped me pick the right script

Cons

Nothing she was really great and made me day better

Review Source

JW

Jaron W.  
Medical Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Excellent!!"

August 30, 2024

5.0

GREAT!! Provider Tristan was excellent and VERY Helpful and communicated greatly!!

Pros

Provider attentiveness and good camera and microphone accessibility.

Cons

Nothing everything was good nothing to complain about.

Review Source

MM

Marie M.  
Patient  
Government Administration  
Used the software for: Less than 6 months

### "Health Assistance"

October 5, 2024

5.0

It was good experience for me overall. I can't complain.

Pros

The link was clear and didn't drop or loose me.

Cons

Cant say what I liked least about the product.

Review Source

DH

Danielle H.  
Receptionist  
Education Management  
Used the software for: Less than 6 months

### "Best video visit ever had before! "

April 9, 2025

5.0

Great was very easy to access and such a great provider experience

Pros

Very personable and such a great experience for an online call

Cons

Nothing at this time that I did not like

Review Source

LC

Lindsay C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Excellent. "

October 16, 2024

5.0

Perfect! Super easy to talk to. Conveniece is key.

Pros

Super convenient. Easily accessible. Same day appt.

Cons

N/A. There is nothing that didn’t go exactly as planned.

Review Source

MD

Michael D.  
Manager  
Accounting  
Used the software for: I used a free trial

### "Straightforward and easy"

November 16, 2024

5.0

Positive experience, easy to use and quick to setup

Pros

Good pre test for connection and audio/visual and the reminders were nice

Cons

video quality isnt the best but not a big issue

Review Source

JR

Jennifer R.  
Cleaning, painting, hanywork  
Mining & Metals  
Used the software for: 2+ years

### "My thoughts an opinions "

May 24, 2024

5.0

I feel a lot better im moving forward an taking the steps i need to to better myself an my life for me an my children to be in my life everyday

Pros

I didnt have to worry about the anxiety of going around other people in an office or how im goin to get there an back or waiting to be seen.

Cons

I couldnt hear very well i had to hold the phone to my ear so i wasnt on the video so i wasnt able to make eye contact and talk to my counselor.

Review Source

YA

Yousef A.  
Manger  
Wholesale  
Used the software for: I used a free trial

### "General health history "

September 24, 2024

5.0

She is nice with me she help me for speak English a little bit

Pros

She is patience when I speak slowly she waiting for me she call me back

Cons

She is doing very good she helps me very good

Review Source

EC

Elizabeth C.  
Waitress  
Food & Beverages  
Used the software for: Less than 6 months

### "Great services! "

August 4, 2024

5.0

It was fast, easy, and they took care of my needs in a timely manor.

Pros

If was very quick and she made sure to ask everything about my symptoms to make sure she was treating me correctly.

Cons

There wasn't anything j did not like about the visit.

Review Source

CS

Charity S.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Easygoing and smooth "

September 18, 2024

5.0

Very satisfying. I would recommend to family and friends

Pros

I could hear and see my provider clearly. She Akers questions that made me feel like she understood my discomfort level

Cons

Nothing to report at this time. Everything is good

Review Source

NB

Nyla B.  
Patient  
Individual & Family Services  
Used the software for: Less than 6 months

### "How I Feel After"

October 2, 2024

5.0

Very positive and satisfying. Helping me to grow.

Pros

Able to communicate with Dr. and feel good about myself.

Cons

There really isnt anything other than maybe a little more time.

Review Source

AQ

Alegra Q.  
Patient  
Mental Health Care  
Used the software for: Less than 6 months

### "Appreciate the Mend platform"

September 27, 2024

5.0

Men’s was a helpful platform that was easy to use.

Pros

Good connection, user friendly interface.

Cons

There was nothing to dislike about using men’s.

Review Source

CW

Christina W.  
Clinical Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Future of Medicine and I love it!"

July 7, 2024

5.0

Definitely the new age of medicine for us who live such busy lives with kids and work.

Pros

Very easy to use. Convenient and prompt.

Cons

The screen was tiny for my face. I kept feeling the need to adjust my face to fit

Review Source

JF

Joy F.  
patient  
Hospital & Health Care  
Used the software for: Less than 6 months

### "5 star service "

September 23, 2024

5.0

informative, very respectful of my time restraint. Friendly service

Pros

very informative and not time consuming

Cons

i really don’t have anything negative to say about my experience

Review Source

MC

Malcolm C.  
sole proprietor  
Law Practice  
Used the software for: Less than 6 months

### "Mend bypasses long waits at the Dr's office and gives you options to see someone on your own time"

September 8, 2024

5.0

I would recommend this experience to anyone incapacitated at home

Pros

On time, efficient and friendly. It started when they said it would and they gave me advice that helped me.

Cons

Nothing. I have nothing but praise for the medical professionals manning the virtual office

Review Source

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