--- title: "Recruiterflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Recruiterflow the right Applicant Tracking solution for you? Explore 332 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/165636/Recruiterflow/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Recruiterflow 4.7 (331) [View alternatives](https://www.capterra.com/p/165636/Recruiterflow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Recruiterflow Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Daniel M PresidentHuman Resources, 201 - 500 employeesUsed the software for: 1-2 years. “The AI and automations save my recruiting team a ton of time.“ November 27, 2025 Tirzah K Executive Recruitment CoordinatorHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Some basic bugs/feature requests of ours have not been listened to at all, which has impeded our performance.“ August 17, 2025 Daniel M PresidentHuman Resources, 201 - 500 employeesUsed the software for: 1-2 years. “Reporting is easy out of the box but also connects through API to PowerBI.“ November 27, 2025 FZ Federica Z Managing consultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: 1-2 years. “It can be difficult to track candidates on a job on one when it's in "list" mode, and to move from one candidate to the other, because the back and forth arrows are not available.“ March 5, 2024 MS Mia S AdministratorStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months. “What I like most about Recruiterflow is how easy it is to use and navigate. If I ever have a problem and need help there live chat is amazing, they respond quickly and they will go above and beyond to make sure you get the answers you need.“ February 10, 2025 NJ Noel J Recruiting ConsultantHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months. “I also wish we had more ability to delete activity - I will often move a candidate to the wrong stage and cannot delete it, which messes up reporting.“ April 30, 2024 GW Geo W DirectorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “There are many features, linkedin chrome extenstion, and automations freely available which other Recruitment Platforms incurr high fees.“ October 1, 2024 OB Oskar B Vp salesStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months. “Main drawback for me is the lack of ease integration with a messaging/calling service towards Norway.“ February 23, 2024 ## Showing most helpful reviews Showing 1-25 of 331 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ellen T. Founder and Ruby Recruiter Used the software for: 3-5 years ### "Good product, constant issues with Billing" April 14, 2026 2.0 Disappointing experience over the last couple of years vs the first few months with the product where I was really happy. Pros Good product that makes sense and is easy to use and personalise. Tech support come back to emails pretty quickly. Cons Every year at renewal I've had issues with the billing team. They increase prices without notice and say it's because I was on a 'discounted' plan that I was not aware of, continue to take payments out of my personal account not my business account despite me asking many times to take it & they also just don't reply to me. They'll use $ when they mean £ too which is really confusing... The billing team and \[sensitive content hidden\] just don't reply, even though I'm literally trying to pay them and I'm having to chase up constantly! Any replies I have got have been AI responses that don't really make sense. Review Source R Reviewer President Used the software for: 1-3 years ### "A huge upgrade from Bullhorn!! Not even close " December 5, 2025 5.0 Recruiterflow is an amazing ATS. The AI and automations save my recruiting team a ton of time. LinkedIn integration, Reporting, fantastic UI and ease of use. Miles ahead of Bullhorn. So glad we finally made the switch. Pros My company has used Bullhorn and JobDiva and Recruiterflow is such a huge step above them both. Fantastic user interface and user experience. Tons of automations and AI features. Reporting is easy out of the box but also connects through API to PowerBI. The biggest difference between systems we have used in the past and Recruiterflow is the UI, ease of use, and AI. It’s a big step above all other ATS softwares on the market. Cons After a year, I have yet to see a con. I couldn’t be happier. I have had suggestions for updates and features and they’ve actually been implemented. It’s amazing working with a true partner like Recruiterflow. Review Source Mickey P. Director of Operations & Research Used the software for: Less than 1 year ### "Fantastic support team, solid ATS offering for 3rd party search firms" April 1, 2022 4.0 RecruiterFlow is the right software for our company. With a fantastic support team and reliable, speedy software, our team onboarding was smooth and uptake on the platform was fairly seamless. Pros After years of limited options, there are finally an increasing number of ATS platforms coming online that accomodate the nuanced process of external recruiters. RecruiterFlow's greatest asset is their responsive support team. They are clearly working hard to develop a useful product in a somewhat crowded marketplace. Cons RecruiterFlow is a fairly new software. After extensively canvassing the market, it's easy to look at the features of Lever or Loxo and think, why can't \_\_\_\_\_\_\_\_\_\_ do that, too? There are absolutely limitations as it stands now when comparing them to the heavy hitters, but the trade offs are worth it. You get an easy-to-learn, solid software that is active and focused in rolling out new features when they are ready and not too early. Our recruiters would love a mobile app, too. Review Source R Reviewer Founder, Managing Director Used the software for: Less than 1 year ### "Recruiterflow tries harder!" June 26, 2023 5.0 Had an \*\*excellent\*\* customer support call with \[sensitive content hidden\] who came on video with me to troubleshoot a minor issue but also asked about routine ways I was using Rf. He updated my import function so we're able to add candidates more quickly. We also went thru one of my Advanced Searches to see how it could be made better/more accurate. SUPER HELPFUL! Pros Recruiterflow works really hard to earn your business. +Product Updates: They solicit feedback on making product better and quickly turnaround product updates. For example, recently introduced new text feature in campaigns. +Customer Support: We speak with a real person, not a bot, every single time. We don't have to file a help ticket or wait for a call back, as I often did with Salesforce. Recruiterflow is a growing company with everyone invested in the success of the product and their clients. They're really interested in problem solving. I hope this never changes! Cons I wish they had a pricing option for groups vs. seats. Or lower cost for each additional user. Review Source R Reviewer People & Culture Manager Used the software for: 1-3 years ### "Lots of glitches and not user friendly. But very affordable" August 11, 2020 2.0 If I were given a larger budget, I would move back to Greenhouse. Pros Being that it's an ATS, it's better than not having one. It is about 1 step above keeping paper resumes. It's much cheaper than other platforms The customer service is prompt. Cons This system is extremely glitchy and not intuitive compared to the other ATS platforms I have used. - Setting up the application form is quite awkward within job set up is clunky. If you don't save the job on that particular screen, all that information will be lost (even though every other aspect of the job set up does not work this way) - Invites randomly get sent out in the Monrovian time zone. - You can't remove a job from your job board without it closing the job completely. Both Greenhouse and Workable allow you to take the job off your careers page, but leave it open. - Formatting the job description is always off. - About 20% of the resumes that come through are unable to be read by the software, even though they are either PDF or Word docs. Review Source Cath P. Director Used the software for: 1-3 years ### "Great company and product " April 24, 2023 5.0 Cannot praise this company enough from product, results to customer support. Pros I moved from Bullhorn to Recruiterflow and they did everything they could to make this a seamless transition. The product is excellent and compares favourably next to much more expensive systems. However I feel the real strength of the company is their customer support. I am astonished at how quickly they respond, their people are really knowledgable and you do not get passed about. They are so helpful all the time. Love it! Cons The way in uK it is not linking to WhatsApp or SMS automatically Review Source R Reviewer Director Used the software for: Less than 1 year ### "I've used them all!" July 23, 2021 5.0 Fantastic, setup was simple and rapid. Support is amazing using a chat function or email. The \[SENSITIVE CONTENT\] of the product, even took time to send me explainer videos or jump on a zoom call to show me what to do. Pros Excellent feature set. The automation of daily tasks and triggered events is a life save. Cons Only that the searched term would be better if it were hilighted in the candidates resume. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "RecruiterFlow is awesome" April 8, 2024 5.0 I was able to learn the nuances of RF quickly without much effort. Pros I like the interface more than our previous ATS Cons I like everything so far. It is easy to use. Review Source R Reviewer Director Used the software for: 1-3 years ### "Recruiterflow Review" November 16, 2021 5.0 In summary I really enjoy using it and it does not feel like another system on top of our working practises, it is seamless and a very useful tool to have. Pros Ease of use and customer support are a big thing for my business. I absolutely love this product. Cons Finance package and ability to raise invoices out of the system is just not there at the moment. Review Source R Reviewer Partner Used the software for: Less than 1 year ### "Great product from a great team" May 23, 2023 5.0 Really helps to automate a lot of annoying tasks. Pros Super fast in the browser and whenever something doesn't work, very easy to talk to the team to get things resolved! Cons Some of the interactions have a different workflow from other ATS which can make it hard to juggle 3-4 things unless you use multiple browser windows. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Moved from BH to this - best decision I made" July 22, 2022 5.0 Excellent, Excellent, Excellent Pros After having used BH for a couple of years, and finding it so cumbersome. I switched to RF and best decision I made. It is so simple and straightforward to use, and to set-up, has all the functionality I need without a lot of the bells and whistles I never used but paid for in BH! Cons The main one I miss is being able to integrate texting in UK - the 3rd party options to do this work out quite expensive and would be wonderful if it could be integrated Review Source R Reviewer Executive Recruiter Used the software for: Less than 1 year ### "Excellent, user friendly program!" March 9, 2020 5.0 Absolutely love Recruiterflow and all of the functionality it provides our agency. The email recipes and templates have totally streamlined some of our processes, and drastically helps to organize the hiring process on our end. Pros Love the Email Template and Recipe features, as well as the job posting functions Cons We had some kinks to work through in the beginning in order to make the software fully functional for our agency, but the team over at Recruiterflow was incredibly responsive and helpful in getting us up and running. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Great solution with brilliant automation tools" December 11, 2024 5.0 I have had an excellent experience so far and they seem very proactive about improving the product. Pros Great automation facilities, easy to use and customisable workflows get rid of work. The LinkedIn parsing app saves a lot of time. Cons There could be more training videos, or a more formal onboarding programme. Review Source R Reviewer Founder & CEO Used the software for: 3-5 years ### "Thoroughly recommended " October 6, 2022 5.0 When I first discovered RecruiterFlow and requested my demo the speed of response was a great sign. The customer service I have received during my years of using the system in both training and system development is the only thing that I can say is better than the system itself. Pros The power of this complete system will transform your business. It is: - easy to use - great reporting - complete CRM/ATS system all in one - automation and email campaigns - pipeline and candidate visibility tools Cons That other businesses can use it and I don’t have this advantage just to myself! Review Source R Reviewer Technical Support Manager Used the software for: Less than 1 year ### "RecruiterFlow changed thhe way our core business works in 1 month." July 12, 2023 5.0 I love this software, from the moment we saw the features \[sensitive content hidden\] presented to us we knew we needed this! and we haven't had 1 regret or reservation yet. Worth every penny. Pros The applicant tracking system is wonderful, our consultants have found this to be one of the biggest time savers, it is super valuable to have all your applicants from any job board go into the same 'applied' funnel. Cons The reporting is a little archaic, but the team at RecruiterFlow are actively working on new features to be implemented shortly. And this is one thing I love about them, customisability is at the forefront for RecruiterFlow and they AWLAYS listen, customer service 10/10. Review Source R Reviewer Recruiting Consultant Used the software for: Less than 1 year ### "Full cycle recruiting consultant review" May 8, 2024 4.0 Overall, I don't mind using RF. I think it's relatively simple but still needs some work Pros I like how simple RF's platform is - I also love the ability to view candidates within the job and see their stages. The candidate view is also great! I do like the reporting feature, but it's fairly complicated and not intuitive to use. I also LOVE the browser extension for sourcing - this is my favorite part of RF Cons I dislike the resume search - sourcing within RF is not as simple as it sounds. I also wish we had more ability to delete activity - I will often move a candidate to the wrong stage and cannot delete it, which messes up reporting. I also dislike how you can only add a candidate to a specific stage when bulk uploading - that should be available whenever you are adding a new candidate. I also wish you could move candidates between reqs from sourced --> interested without having to move them through all the stages (think of this in reference with something like a cloned job). Review Source R Reviewer co-Founder Used the software for: Less than 1 year ### "Amazing system " July 6, 2023 5.0 We always found it very time consuming reaching out to candidates and clients and there was only so much we could do manually each day. With Recruiterflow and the campaigns and Recipes it allows us to reach out so much quicker and allows us to work on more roles at once. Pros I love Recruiterflow so much, the automation and recipes are amazing and help you to reach out to hundreds of candidates very quickly. Cons I can't find any real cons on Recruiterflow. Review Source R Reviewer Operations Consultant Used the software for: Less than 1 year ### "Solid Tool for Recruiting Agencies" March 16, 2023 4.0 Overall it's been great! The data migration and implementation of the tool was easy and it seems like adoption of the tool has been a huge success. Pros I like how easy it is to navigate the tool. Everything is pretty straightforward and the job/candidate profile and pipeline customizability is essential for an agency like ours that have a variety of clients with different needs.I also love the automations! Cons The reporting functionality needs some work as it's not as straightforward as the rest of the system, though CS has been really helpful in solving our issues thus far. Review Source GB Geoffrey B. CEO Used the software for: 3-5 years ### "very good tool for managing recruitment volumes" September 4, 2023 4.0 We are working with Recruiterflow since the beginning of our activyt, it has been a hard selection to find a tool matching our business and expectations, After almost 4 years, Recruiterflow is still a good choice Pros Easiest to work with, efficient tool, easy to roll out within the companycovering all features needed Cons We are struggling a lot with the reports, KPIs Management, objectives management and the overall performance management for our recruitment activities. Dashboards, KPIs tracking.. Recruiterflow is not at the level expected on this part. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "This is the only recruitment software you'll ever need! " April 17, 2019 5.0 This is the recruiting software I've been waiting for! I've tried Crelate, Vincere, Breezy HR, Zoho Recruit, Bull Horn, etc, and none of them come even remotely close to how good Recruiter Flow is. RF doesn't flood their software with garbage functions, over-clutter, or complicate anything. It will take you a day or less and you'll be up and running it's that easy. One of the co-founders is always available, and that alone should tell you something - they actually care! The price point is also fantastic and affordable to both small and large firms. It would be great to see these added in the near future; - Partner with a criminal background check company like Checkr! It would be nice to be able to run background checks right within RF. - Allow the option to have a customizable domain for the careers portal. For example; "careers.companyname.com" rather than "recruiterflow.com/companyname/jobs" - Having better location services. Entering "Portland" will just show "Portland, United States" rather than a specific "Portland" location (Portland, OR / Portland ME, etc.) - I believe this is already in the works, but a projected commission/fee forecast would be cool. Lastly, I said it above, but I'll say it again - RF's customer service is what will separate these guys from the competition. They listen and care about their customers. A job well done to you all! Pros Quite literally everything. What I love the most is that it's not cluttered with so many unnecessary options. Rep and his team have created a simple, yet elegant recruiting software. The pipeline process is a dream - I can quickly scan through all of my jobs and know where every candidate is in the process without having to open each job individually to review them. Being able to customize pipelines for each job is also very, very helpful! The recipes are amazing and provide full customization for any stage, in any job. Being able to automate our whole recruiting process has saved us countless hours on sending emails back and forth to candidates and clients. Being able to have a record of every interaction I've had with a candidate, from emails, notes, and scorecards is a huge bonus. Anyone from our team can review a profile and know exactly what's going on. FInally, having our own careers site is also AMAZING! Cons I'm not a huge fan of their interview scheduling process. When I was testing this function, my whole calendar for that day was sent to a client and candidate for them to review and accept the invite, which is quite a strange thing to allow/be sent. I would've preferred my whole days worth of events were to be kept private when scheduling an interview, especially when I'm not involved in the actual interview process, just the 3rd party scheduling it. It would be great if this was an app! It's pretty hard to navigate through on my phone when I'm on the go. Other than those two minor things, this software is brilliant. Review Source R Reviewer Recruiter Used the software for: Less than 1 year ### "STB Recruiterflow Review" February 28, 2024 4.0 I personally have really enjoyed using Recruiterflow. It is very user friendly and the different functions are easy to learn and the reports are very helpful for company tracking purposes. Pros Recruiterflow is user friendly and I like how it integrates between applications. Also the bulk email function has been very useful in marketing and company performance. Cons I don't think there is anything I don't like about Recruiterflow. It is easy to use and doesn't bog you down with a bunch of complicated functions that you hardly ever use. This product gives us just what we need to help us be successful. Review Source Sarah H. Operations and Client Excellence Manager Used the software for: 1-3 years ### "Always evolving and on hand to help" September 6, 2023 4.0 Creating automations that help save huge amounts of admin time Pros We found Recruiterflow very easy to introduce to our team, and those that are not tech savvy have embraced it. We've been able to customise most of the automation we need to make our lives so much easier; and when the system doesn't do something we're able to speak to support/our account manager to work out a workaround and make suggestions for new features, several of which have been turned around quickly. We love the fact that the product is always improving as it helps us to improve our processes too. Cons We have found that the reporting doesn't quite bring up what we need in our business, so we've created some work arounds for this. Review Source R Reviewer Director Used the software for: 3-5 years ### "Wonderful CRM for Small Recruitment Companies" February 28, 2024 5.0 Recruiterflow is a wonderful CRM which has heled transform my business in the last 3 years. Pros A very simple and user friendly platform providing all the features that you would expect. Very cost effective in comparison with other CRMs. Cons There really isn't anything that I would highlight. Review Source R Reviewer IT Recruiter Used the software for: 1-3 years ### "Recruiterflow None Bias Review" May 8, 2024 4.0 I have a good experience using and managing recruiterflow and it is a cost friendly ATS which I would likely recommend to other companies Pros I like using recruiterflow because of its easy navigation and very user friendly options Cons Job posting integration between job sites and recruiterflow are limited to few job/career sites Review Source R Reviewer Managing consultant Used the software for: 1-3 years ### "Good CRM but could be a bit more user-friendly" March 7, 2024 4.0 I am overall pretty happy with recruiterflow but I wish I could modify campaign statuses and existing profiles through the extension Pros I like the fact that I can track jobs and candidates, the chatgpt addition for emails and job adverts, and all the automated processes that make the job easier. Cons You can't modify campaign status from the extension. For example, you can't stop a campaign or remove someone from it on the extension, you need to go to the profile page. When a profile already exists, you can't just update the existing profile on the extension (except occasionally if the email found is the same). You need to search for them on the web page and update them manually. You can't bulk unsubscribe people from a specific company. Sometimes the search bar doesn't immediately find people after inputting their phone number or email. Sometimes the chrome extension doesn't open. It can be difficult to track candidates on a job on one when it's in "list" mode, and to move from one candidate to the other, because the back and forth arrows are not available. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.